5/5
GoogleJW Woods we’re excellent help when I was making inquiries about properties I was interested in and the staff we’re extremely helpful.
Agent replied · 16 June 2024
Hi Ian Much appreciated! … More
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
3,007 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,007 reviews on four platforms, rated 4.8 out of 5 overall.
2,757
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL904 reviews · 684 on Google (4.8)49 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL884 reviews · 666 on Google (4.8)51 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ779 reviews · 578 on Google (4.9)42 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA532 reviews · 330 on Google (4.9)26 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH514 reviews · 310 on Google (4.8)27 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ479 reviews · 259 on Google (4.8)31 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL314 reviews · 113 on Google (5.0)25 in the last 90 days
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGood honest business. Nice easy and accommodating estate agents
Agent replied · 16 June 2024
Hi Ian Thank you so much for your lovely review, cant wait to see what you do with the place!
5/5
GoogleBarbra Smith made the transaction nice and smooth. Would happily recommend to my friends and family.
Agent replied · 16 June 2024
Hi Lee Thank you for your review, Barbara will be thrilled to hear … More
5/5
GoogleHuge thanks to Barbara Smith and the team at JWWOOD...very helpful and straight forward with regards to what needs to happen next etc. Highly recommended..10/10 all the way!.
Agent replied · 16 June 2024
Hi Christine Thank you so very much for the kind words! It’s much appreciated
5/5
GoogleFantastic agents, great communication and prompt responses to issues raised. Highly recommended and sold our home without issue or delay. Well worth the five stars 🌟 …
Agent replied · 16 June 2024
Hi Jason Thank you for your great review!! It is greatly appreciated!
5/5
GoogleIf you’re looking for an estate agent that goes above and beyond, we would highly recommend JWW at Bishop Auckland, excellent service and an outstanding professional team!
Agent replied · 16 June 2024
Hi Pauline Thank you for your great review!
1/5
GoogleExtremely let down by this estate agent - went to view a property and then spoke with Amanda to be advised they were not taking any more applications. No idea why the property is still showing as for let on two sites, On The Market and …
Agent replied · 16 June 2024
Dear Annabelle, I am sorry to hear that you feel let down by us. This particular property the … More
5/5
GoogleExcellent service, no complications. Staff were all professional, very helpful and always happy to help with advice and queries
Agent replied · 16 June 2024
Hi Joann, Thanks for your lovely review. It’s very kind ! … More
5/5
GoogleThe team at JW Wood have just been fantastic and have done everything asked of them, and special mention for Elizabeth and Martyn who have helped the process along in a professional manner.
Agent replied · 16 June 2024
Hi David, Thank you very much, That’s a great review … More
5/5
GoogleFabulous service from Barbara Smith, so friendly and kept me informed and guided me , (first time buyer here) Thankyou!
Agent replied · 16 June 2024
Hi Clare Thank you for your kind review! … More
5/5
GoogleJW Wood provided an excellent service. The valuation process on our old house was provided in a professional and enthusiastic way. We were kept informed at every stage of the selling process and and the whole process was handled brilliantly.
Agent replied · 16 June 2024
Hi Robert, Thanks for your great review and I’m delighted that you were happy with the … More
5/5
GoogleGreat experience with JW Wood. Martyn has really good knowledge. Fantastic Communication and very helpful throughout.
Agent replied · 16 June 2024
Hi David Thank you very much indeed … More
5/5
GoogleI have both bought and sold with bishop Auckland branch and have always found them professional, friendly and approachable. my only ' port of call' when I decided to move home.
Agent replied · 16 June 2024
Hi Diane Thank you for your lovely kind words, it’s much appreciated
5/5
GoogleExcellent, helpful service so far. Barbara Smith and her team have been very good. They have responded to our questions promptly and in a very friendly manner.
Agent replied · 16 June 2024
Hi Susan That’s very kind of you … More
5/5
GoogleMartyn from the Bishop Auckland branch delivered a professional valuation and Market Appraisal Report. Highly recommended service, will definitely use again when it comes to selling the house and moving on.
Agent replied · 16 June 2024
Hi Sally Thank you ever so much with your lovely and kind words, It was an absolute … More
5/5
GoogleGreat service from the start. Martin was great at taking the photos and making the house sound as great as it is, Elizabeth and Barbara did a great job at selling it and they are in the process (hopefully) of making the next steps as easy as possible. Can’t fault them!
Agent replied · 16 June 2024
Hi Joyce Thank you for your kind words!! … More
5/5
GoogleVery efficient, sold my house in days. Accessible and happy to help. Lots of communication with Jill Gowland and nothing was too much trouble. Very pleased.
Agent replied · 23 October 2024
Thank you for sharing your experience and for your kind words.
5/5
GoogleAbsolutely fantastic team
Agent replied · 15 June 2024
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleGood service professional and polite at all times . Would be happy to do business again in the future.
Agent replied · 15 June 2024
Hi Helen, many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.
5/5
GoogleVery friendly professional estate agent who has kept us informed with weekly updates. Would highly recommend
Agent replied · 15 June 2024
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleVery helpful staff especially Chris who showed me around the property and Jill Gowland who is overseeing the purchase
5/5
GoogleVery professional friendly service I would recommend woods to everyone, they kept me up to date with my sale of my house every step and also sent me properties which may have been of interest .
Agent replied · 15 June 2024
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleReally friendly service, great, quick communication and so easy to work with. We're buying a property with JW Wood, our only regret is that we didn't sell our current property with them.
Agent replied · 15 June 2024
Thank you so much for your kind words! Its much appreciated
5/5
GoogleTracy was a pleasure to deal with! Very quick to action and kept us informed every step of the way!
Agent replied · 15 June 2024
Hi Scott, thank you for the 5* review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
JW Wood is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: North East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
JW Wood is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 2017
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, North East
Source: RAN Awards winners lists, as published, linked by year.
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Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 904 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 884.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
