Trusted Agent profile
Verified
★★★★★
3,004 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,004 reviews on four platforms, rated 4.8 out of 5 overall.
2,754
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
JW Wood's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWhat a fantastic team at JW Wood Bishop Auckland. They have been helpful, calm and delightful with me whenI was actually quite frazzled! A real pleasure to have them on my team with this purchase.
Hi Jill Thank you for the lovely review, it means ever so much to us! … More
5/5
GoogleWe could not be happier with the service we have received from JW Woods Bishop Auckland brand. From valuation to accepting an offer on our property took 6 days. Our home was well advertised and we have been kept updated throughout the process. 100% would definitely recommend this branch.
Hi Samantha Thank you so so much for your kind review, it does help us a lot when you have … More
5/5
GoogleReally helpful staff, always happy to help 😀 …
Thank-you for the 5* review and kind comments Lorraine, the team are always happy to help and we hope your purchase goes smoothly.
5/5
GoogleRating only, no written review.
Thank-you for the 5* review Rachael, we appreciate it.
5/5
GoogleRating only, no written review.
Thanks for the 5* review, its much appreciated.
5/5
GoogleRating only, no written review.
Thank-you for your 5* review, its very much appreciated.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks very much for the 5* review.
5/5
GoogleExcellent staff very helpful
Thanks for the 5* Review Andrew, its much appreciated, we hope your sale progresses quickly.
5/5
GoogleVery friendly team. The service provided has been quick, efficient and professional.
Thanks for the 5* review Andy, its much appreciated, we hope your sale progresses quickly.
5/5
GoogleWe sold and now bought through woods great to deal with
Thanks for the 5* review IIona, its much appreciated.
5/5
GoogleStaff courteous, professional, and a fast response to the sale of the property.
Thank-you for the 5* review Terry, its much appreciated, we hope the sale progresses quickly.
5/5
GoogleOnly just started the process however been a good experience so far. Everyone has been very helpful and friendly.
Thanks for the 5* review Thomas, we hope your purchase completes quickly.
5/5
GoogleStaff provided an excellent service, keeping us up to date with issues along the way.
Thanks for the 5* review Douglas, the team are always happy to help
5/5
GoogleFully recommend J W woods, they sold my house very quickly and were helpful from the start!
Thanks for your 5* review Melanie, its much appreciated, we hope your sale goes through quickly.
5/5
GoogleExcellent service from start to finish, very helpful and kept the sale process moving along by keeping in contact with both parties
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleVery attentive, always very helpful and polite. Really quick to get back when message left.
Thanks for the 5* review Lucy, we hope your purchase goes through quickly.
5/5
GoogleI am a private landlord and have used JW Wood to sell three properties over the past three years, which should speak for itself. Very professional and attentive.
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleI would definitely recommend JW Wood Estate Agents. They are professional, very contactable, informative and friendly and have great knowledge of the local area.
Thanks for the 5* review and kind comments, its much appreciated.
5/5
GoogleGreat service and they weren't even my estate agent. Acted as a great go between for me and my buyer. Rose was extremely helpful through a very long and stressful sale
Thanks for the 5* Review Jackie, we’re very grateful and always happy to help.
5/5
GoogleJW wood have been amazing at arranging viewings for properties, finding out details of things I've queried & have been excellent with their customer service skills both over the phone & face to face. We've found our perfect home & we wouldn't have been able to without this amazing team, thanks
Thanks for the great review Laura, its very much appreciated, we hope your purchase completes quickly.
5/5
GoogleJulie Leithead from JW Wood in Consett has been friendly, informed, efficient and helpful in helping us with a property purchase and with putting an offer.
Thanks for the 5* review Ken, we hope your purchase goes through quickly.
5/5
GoogleSuper helpful from start to finish, easy to talk to and always on the end of the phone to help. Denise at the Consett branch has made our move super easy, especially as first time buyers! Would definitely recommend.
Thank-you for the 5* review Courtney, Denise and the team are always happy to help, we hope your purchase goes through quickly.
5/5
GoogleFantastic service from Julie, Denise and Claire throughout. They kept me informed and updated throughout the whole sale process. Can't recommend enough.
Thanks for the 5* review and kind comments Lewis, its much appreciated and we hope to complete your sale soon.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
JW Wood is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
JW Wood is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 20172017 1 award RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Send JW Wood a message.
Durham has the most, with 904 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 884.
The seven JW Wood offices, by town:
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
