Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI am in the process of buying my first home, and the customer service from JW Wood Estate Agents in Darlington has been exceptional, from arranging my first property viewing, through to agreeing the sale. Kerry Palmer and her team have been …
Jonathan · 8 October 2024 · JW Wood Darlington
Agent replied · 15 June 2024
We're delighted that you are so pleased with the service you received from the Darlington team, Jonathan. Thank you for taking the time to leave a 5 star review. We look forward to being able hand you the keys to your new home.
★★★★★ 5/5
GoogleThe staff at JW Wood are very helpful and efficient.
Thank you Kerry for being so friendly and answering all my questions.
A brilliant team with some of the best customer skills I’ve seen in a long time, …
Havian · 8 October 2024 · JW Wood Darlington
Agent replied · 15 June 2024
Thank you for taking the time to leave such a complimentary review, it is very much appreciated. Kerry and our Darlington team will really appreciate your kind words.
★★★★★ 5/5
TrustpilotAll of JW Wood's representatives whom…
All of JW Wood's representatives whom we have had the pleasure to meet or speak to have been extremely welcoming and professional. All processes have been explained thoroughly and any changes in circumstances have been relayed immediately. I would recommend JW Wood for any property services, whether buying or selling, a great thank you to Julie Prendergast our property consultant who is still supporting us on our transition.
Angelo · 4 October 2024 · JW Wood Chartered Surveyors
Agent replied · 23 October 2024
Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you've had such a positive experience with our team at JW Wood. It's great to know that our welcoming and professional service, along with thorough explanations and prompt communication, have met your expectations. We're especially pleased that Julie Prendergast has provided ongoing support during your transition. Your feedback means a lot to us, and we're here to assist you every step of the way. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing JW Wood for your property needs!
★★★★★ 5/5
GoogleOlivia Slusher
Property Consultant …
Kim · 3 October 2024 · JW Wood Consett
Agent replied · 11 June 2024
Thanks for the 5* review Kim, its much appreciated. Olivia and the team are always happy to help.
★★★★★ 5/5
GoogleI can't fault the wonderful sales team at JW Wood. Consett.
Tracey, for the photos, Clare for great communication and information and Denise for her regular contact and advice throughout. …
Ruth · 3 October 2024 · JW Wood Consett
Agent replied · 22 June 2026
Thank you very much for the 5 star review Ruth. The team are delighted. We look forward to assisting you to completion on your sale and purchase with JW Wood
★★★★★ 4/5
GoogleThe Consett team have been brilliant, especially Denise, Claire, Julie, and Tracey! The property received an offer after the first viewing, which was pleasing despite being a cheeky offer below the asking price; but the team assured me …
Mark · 3 October 2024 · JW Wood Consett
Agent replied · 24 October 2024
A big thanks for your review from Team Consett!
★★★★★ 5/5
GoogleMyself and my husband have been in contact with JWW in Consett since January 2024, after putting our house up for sale in Kent and wanting to relocate to the North East. …
Hannah · 3 October 2024 · JW Wood Consett
Agent replied · 24 August 2024
Thank you for your great review!
★★★★★ 5/5
GoogleI can't rate the estate agents enough from a buyers perspective. We recently had an offer accepted on a house and Denise was so helpful in liaising with us and the sellers. She gave us regular updates and was quick to answer any questions …
Aaron · 3 October 2024 · JW Wood Consett
Agent replied · 24 August 2024
Thank you for your great review!
★★★★★ 5/5
GoogleWe were very impressed with JW Wood Consett and their Aftersales service.
Our property valuation was quick and realistic and Tracy was very approachable. …
Cheryl · 3 October 2024 · JW Wood Consett
Agent replied · 24 August 2024
A big thank you from all the team for your wonderful 5 star review Cheryl.
We hope your new home is everything you want it to be and more.
★★★★★ 5/5
GoogleAnother fantastic experience from the JW Woods team at Consett.
I’ve used Woods for both buying and selling and wouldn’t go anywhere else. They always deliver a professional and personal service throughout. …
Susan · 3 October 2024 · JW Wood Consett
Agent replied · 11 June 2024
Welcome back Susan…and once again thank you for your kind review. As always, we will be with you every step of the way until completion day.
★★★★★ 5/5
GoogleWe are both delighted that our home has been sold subject to contract by JWWood. Before each viewing we were contacted by phone to arrange a date and time and followed by a text of confirmation. Each viewing was accompanied by a member of …
Raymond · 3 October 2024 · JW Wood Consett
Agent replied · 24 October 2024
Thank you for your 5 star review Mr & Mrs Surtees. We are delighted to have secured a buyer for you and will continue to support throughout the process.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service , I am unsure of the process of selling/buying a house but Vicky has been fantastic on guiding me through this and keeping me informed.
Definitely recommend
Eric · 3 October 2024 · JW Wood Chartered Surveyors
Agent replied · 23 October 2024
Thank you so much for taking the time to share your wonderful experience with us on Trustpilot.
We are thrilled to hear that Vicky was able to guide you smoothly through the process of buying/selling your home and keep you well-informed every step of the way.
Your kind words and recommendation mean the world to us!
★★★★★ 5/5
GoogleA welcoming and helpful approach, considerable patience in dealing with queries, and a 'nothing is too much trouble' attitude has been much apprecaiated.
Jean · 3 October 2024 · JW Wood Consett
Agent replied · 24 October 2024
Thank you for your kind words and 5 Star review Jean. We will continue to assist in the completing of your purchase
★★★★★ 5/5
TrustpilotSuperb!!
We were looking for a house and Martyn the manager of Bishop Auckland branch couldn’t do enough to help us! Told us of a property new to the market, when I looked at pics I thought not for us but we viewed anyway, blown away was an understatement! It was like he saw my dream! He was friendly efficient and always there on the other end of the phone to sort the purchase quickly! Thank you so much to you and your team excellent service!
Angela · 30 September 2024 · JW Wood Chartered Surveyors
Agent replied · 23 October 2024
What a wonderful review thank you! Martyn was delighted to receive your very personal review and passes on his sincere thanks for sharing your feedback.
★★★★★ 5/5
TrustpilotHandling my sale and purchase
Handling my sale and purchase, excellent service and Denise is very professional and responsive. Fingers crossed for a safe conveyance!
Martin · 27 September 2024 · JW Wood Chartered Surveyors
Agent replied · 23 October 2024
Many thanks for the 5 star review. Our Consett team will be delighted that you were happy with their service.
★★★★★ 5/5
GoogleVery helpful, replies to emails quickly, communication was great between Claire and a newbie like me. The level 2 survey report made by Jonathan was well presented and easily comprehended.
I would happily recommend anyone looking to purchase a property to consider using JW Wood services. They are the right guys to assist you and alleviate your stress in the whole journey.
Donald · 16 September 2024 · JW Wood Chartered Surveyors
★★★★★ 5/5
GoogleMartin and all the team at J W Wood have been fantastic. We found our perfect house with the help of Martin and are looking forward to moving in. All the team have been so helpful and working with our budget and requirements. …
David · 16 September 2024 · JW Wood Bishops Auckland
Agent replied · 25 August 2024
Hi David,
Thanks so much for your very kind words- it’s hugely appreciated
★★★★★ 1/5
GoogleBefore viewing a property ask for confirmation they are taking more applications. I viewed a property on Tuesday and called Wednesday to ask to put in an application. I was told they would contact the landlord and call me back. Called …
Annabelle · 16 September 2024 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Dear Annabelle,
I am sorry to hear that you feel let down by us. This particular property the … More
★★★★★ 1/5
GoogleI come a long way yesterday after explaining my situation and they said to me that we was all good and we can view place told them about unerversal credit and how much I was receiving they said that’s fine now I drove 6 hours to view place …
Luke · 16 September 2024 · JW Wood Bishops Auckland
★★★★★ 5/5
GoogleI am delighted with the excellent service given by JWW when I put my house up for sale quite recently. I had a few viewings and I have accepted an offer on it from a lovely young couple. JWW have kept me up to date at all stages and I’d …
Moira · 16 September 2024 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Moira,
What a great message, Thank you so much, your kind words mean a lot to our team
★★★★★ 5/5
GoogleWe are delighted with the professionalism, service and personal attention we received from Martyn, Amanda and team at
JW Woods. They helped us navigate a sale of an investment property in the area, …
Kim · 16 September 2024 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Guys,
It was certainly a journey! … More
★★★★★ 5/5
GoogleAn outstanding service provided by JW Wood during the process of arranging house viewings for us and supporting in the first stages of our house purchase. Barbara Smith - Property Consultant was superb! incredibly helpful, knowledgeable and …
Gary · 16 September 2024 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Gary
Thank you for you very kind review … More
★★★★★ 5/5
GoogleAmanda, Martyn & Team have been absolutely fantastic throughout the whole process of selling my property. Amanda especially, as she has always been on hand to deal with my enquiries. …
Karen · 16 September 2024 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Karen
Thank you so much for your kind review … More
★★★★★ 5/5
GoogleCould not recommend the Bishop branch highly enough. After dealing with another online estate agents who wasted our time, J W Woods showed us why the personal touch makes all the difference. Barbara has been incredible over the last week, …
Aimee · 16 September 2024 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Aimee
Thank you so much, Wow, what very kind words … More
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