Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotBuying a property through JW Wood
I am making a purchase of a bungalow. In my dealings with Julie Prendergast and her team I have been kept up to date by email and phone calls so I know exactly where I am in the process. They are cheerful and precise. A pleasure to deal with.
George · 6 February 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for your kind words and lovely feedback! We are thrilled to hear that your experience with Julie Prendergast and her team has been positive and that you’ve felt well-informed throughout the process. Providing clear communication and cheerful service is always our priority, so it’s wonderful to know that it made a difference for you.
★★★★★ 5/5
TrustpilotDouble glazed
I just had a most successful conversation with Sarah Perrin. She has managed to arrange for a lot of work to be carried out on my property and I am pleased to say it was completed on time and on budget. Well done Sarah and thanks,
Jean · 6 February 2025 · JW Wood Consett
Agent replied · 4 October 2026
A great review thank you. We are pleased everything went well with your repairs. Here to help if we can.
★★★★★ 5/5
TrustpilotMy first time renting a house
My first time renting a house, and I wasn't sure how things worked. I had so much help from Sarah, who helped and advised as needed. Everyone else I spoke to was also so pleasant and helpful.
It took a while, but all worked out in the end.Sarah knew how important this was to me, so a special thank you to Sarah, and everyone else who helped
Mrs · 31 January 2025 · JW Wood Consett
Agent replied · 4 October 2026
We'll make sure Sarah gets a copy of this lovely review. She will be delighted to read your comments. All the best.
★★★★★ 5/5
TrustpilotJW Wood was helpful and responsive.
The agents at JW Wood were helpful and responsive. Sarah Graham guided me through the steps and kept things moving in a timely manner.
Tara · 29 January 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our agents helpful and responsive. Sarah Graham is truly an asset to our team, and it's wonderful to know she was able to guide you through the process and ensure everything progressed smoothly.
★★★★★ 5/5
TrustpilotA excellent company who dealt with us…
A excellent company who dealt with us in a most professional and caring manner.
Dgm-visual · 29 January 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you for taking the time to leave us a review. It was a pleasure working with you.
★★★★★ 5/5
TrustpilotAll the staff we dealt with were…
All the staff we dealt with were excellent and went out of their way to be helpful; nothing seemed to be a bother. While being extremely friendly they were at the same time professional.
Mrs · 28 January 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for your kind words! We’re thrilled to hear that our staff made such a positive impression and went out of their way to help. Providing friendly, professional service is something we strive for every day, so your feedback truly means a lot to us.
★★★★★ 5/5
TrustpilotAlthough the office has had some issues…
Although the office has had some issues with staff sickness this month my process has been pushed through quickly and Fiona replied to my emails and requests promptly. The process has been easy and explained well. Very happy with JWWood
Victoria · 11 January 2025 · JW Wood Consett
Agent replied · 4 October 2026
Many thanks for your understanding and still giving us a 5 star review.
★★★★★ 5/5
TrustpilotVery friendly and courteous
Very friendly and courteous. Emails are answered promptly and advice is given when requested.
Jason · 10 January 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thanks Jason. Keep in touch.
★★★★★ 5/5
TrustpilotExcellent service
Sarah was a top class at to her job very fast and efficient, handled my house buying situation with ease she’s a credit to herself and most importantly her team at JW wood.
Lewis · 6 January 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for your kind words! I’m thrilled to know I could make your house-buying experience smooth and efficient. At JW Wood, we truly value teamwork, and it’s wonderful to be part of such a supportive team. Wishing you all the best in your new home, feel free to reach out if you need anything! All the best, Sarah.
★★★★★ 5/5
TrustpilotI would like to thank the Bishop…
I would like to thank the Bishop Auckland branch. Especially Amanda and Barbera for keeping me informed on viewings and how the sale ( subject to contract) is going. I'm a hard person to contract due to work commitments but they have persevered. Polite and informative and hopefully it all drops into place and the chain of sales goes through.
Mickblenk · 28 December 2024 · JW Wood Consett
Agent replied · 4 October 2026
Many thanks for a very kind review of our Bishop Auckland office. Wishing you a happy 2025!
★★★★★ 5/5
TrustpilotExcellent Service
Sarah and Julie at JW Woods have been very proactive and helpful knowledgeable and very good communicating with me.
Mrs · 19 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
A big thank you from both Sarah and Julie for your kind words and both are very pleased to read your 5 star review.
★★★★★ 5/5
TrustpilotEllie Bass is professional
Ellie Bass is professional , responsive and a good ambassador for JW Wood
John C
J · 18 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
Thank you for your very kind words. Ellie will be delighted to read your feedback back.
★★★★★ 5/5
TrustpilotGreat service from initial visit to…
Great service from initial visit to value the property all the way till property being sold
Excellent description and photos of property.
Staff keep you well informed during the sale and are always courteous and polite when you contact them.
The firm also have a range of other services you may require.
Mike · 17 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
A fabulous review thank you! Wishing you a lovely Christmas from everyone at JWW.
★★★★★ 5/5
TrustpilotExcellent
The staff have been extremely helpful, I’m purchasing my first property and they’ve help me every step of the way. Can’t fault their communication, nothing has been to much trouble, and would definitely recommend them to others
Pete · 17 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
We love your detailed review thank you. Its great to know that you were happy with the service our team were able to provide.Have a great Christmas and New Year.
★★★★★ 5/5
Trustpilotbrilliant service professional prompt
Dale · 16 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
Many thanks for taking the time to leave us a 5 star review.
★★★★★ 5/5
TrustpilotVery impressed with all the staff at…
Very impressed with all the staff at the Darlington office. They were helpful, supported and communicated well on my behalf with the property owners. Nothing was too much trouble. 5 weeks from viewing to moving into my new home and getting us in before Christmas.
Thank you a great team and highly recommend.
Sarah · 14 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
We're all really happy for you and wish you a wonderful Christmas in your New Home. All the best from everyone at JWW Darlington.
★★★★★ 5/5
TrustpilotVery professional
Very professional, friendly and efficient.
Neil · 10 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
Thanks for sharing your feedback and a positive experience with our team.
★★★★★ 5/5
TrustpilotFiona Sheach at the letting agent JWW…
Fiona Sheach at the letting agent JWW Was a great letting agent. Very professional and helpful, explanation in depth.
Adedapo · 9 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
Thank you for the 5 star Trust Pilot review.
★★★★★ 5/5
TrustpilotGreat support
Vicky went over and above to help me with various issues, thank you. The process so far has been made so easy with the prompt responses from the team, from requesting a viewing to placing an offer, gathering information and giving advice. Thank you
Miss · 6 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
It isn't always as straight forward as everyone would like, so we are very pleased to read that Vicky was able to help make things easier where possible.
★★★★★ 5/5
TrustpilotI recently purchased a property of JW…
I recently purchased a property of JW Wood and instructed JW wood to find tenants. Lauren has been very proactive.
Kam · 6 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
Two reviews for both sales and lettings - thank you!
★★★★★ 5/5
TrustpilotJW Woods Consett Team
Very professional team from the outset. Made me feel comfortable from the offset and gave honest feedback on my house and the price I could expect. Would definitely recommend and would use again if I needed to. Thank you all the team at Consett but particular shout out to Tracy and Julie, thank you !
Ian · 4 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
From everyone at Consett - thank you for the 5 star review!
★★★★★ 5/5
TrustpilotLauren took ownership of getting my…
Lauren took ownership of getting my property rented out, very professional and good work ethics.
Kam · 2 December 2024 · JW Wood Bishops Auckland
Agent replied · 24 December 2024
We are pleased you had a great experience and we look forward to working with you in the years to come.
★★★★★ 5/5
TrustpilotVery good company they delivered what…
Very good company they delivered what they said they would. Simple.
JC · 1 December 2024 · JW Wood Darlington
Agent replied · 22 December 2024
Short and concise. Thank you for the review.
★★★★★ 5/5
YellLandlord letting
Very clear and great service provided.
AshleyM-167 · 1 December 2024 · JW Wood Durham (Lettings)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
