5/5
GoogleExcellent service from the Chester le Street team when it came to selling our house, would.highly recommend.
Agent replied · 26 August 2024
Thank you for your great review!
Trusted Agent profile
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JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
3,001 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,001 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL903 reviews · 684 on Google (4.8)48 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL883 reviews · 666 on Google (4.8)49 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ774 reviews · 574 on Google (4.9)37 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA531 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH513 reviews · 310 on Google (4.8)26 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ478 reviews · 259 on Google (4.8)30 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL311 reviews · 111 on Google (5.0)22 in the last 90 days
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAbsolutely amazing service , sold out house within 1 month nothing was too much great bunch of ladies would defo recommend and use again if needed
Agent replied · 15 June 2024
Thanks for the great review Emily. Your property generated lots of interest and it’s been a pleasure handling the sale.
5/5
GoogleHave had a really good experience: very helpful in guiding you through the process and good with communication and keeping you up to date. My agent was great with keeping in touch and getting things done!
Agent replied · 23 October 2024
Thank you for your kind words and great review - it is very appreciated.
5/5
GoogleAn excellent experience of purchasing our forever home guided by warm and friendly staff, especially Julie, who dealt with the whole process so professionally.
Agent replied · 13 May 2026
Thank you for your lovely review! We're so pleased to have helped you find your forever home, and we'll be sure to pass your kind words on to Julie. Wishing you all the best in your new home!
5/5
GoogleGreat experience with JW Woods. Julie was a massive help in getting us a viewing at short notice, which we ultimately put an offer in for.
Agent replied · 13 May 2026
Thank you for your kind words! We're so glad Julie could assist with the short-notice viewing and help you secure the property. Wishing you all the best moving forward!
5/5
GoogleExcellent help & Service
Agent replied · 13 May 2026
Many thanks for the 5 star review.
5/5
GoogleAn easy company to deal with. Excellent communication. Thank you.
Agent replied · 13 May 2026
Many thanks for the 5 star review.
5/5
GoogleExcellent service from Denise and very quick to respond back to me with answers to my questions. Very polite and professional
Agent replied · 13 May 2026
Hi Joanne, thanks for leaving us a 5 star review and Denise will be very pleased to read your comments.
5/5
GoogleExcellent service provided by Julie. I was kept informed and provided with all the necessary paperwork and sent timely updates. I could not have wished for a better service. JW Wood have been used successfully sold all our family homes over the many years.
Agent replied · 13 May 2026
Thank you so much for your kind words and continued trust in JW Wood over the years. We're thrilled to hear that Julie provided you with excellent service and kept you well-informed throughout the process. Your loyalty means so much to us, and we’re delighted to have been part of your family’s successful property sales.
5/5
GoogleAmazing experience, very friendly service from Denise and because of that I found my new home!
Agent replied · 13 May 2026
Thank you so much for your wonderful review! We’re thrilled to hear that Denise’s friendly service helped you find your new home. Knowing that you had an amazing experience means the world to us. We truly appreciate your kind words and wish … More
5/5
GoogleKind helpful staff. Great experience and advice along the way no matter of the questions.
Agent replied · 13 May 2026
Thanks Callum for the great review. Wishing you the best.
5/5
GoogleGreat local service and company
Agent replied · 13 May 2026
A short but sweet review, thank you!
5/5
GoogleExcellent service from Clare Richardson of Consett branch who helped us through the selling process.
Agent replied · 13 May 2026
A lovely review thank you. Clare will be delighted to read your feedback and the award of 5 stars.
5/5
GoogleThe consett Office staff were very helpful, especially Claire , Felt very at ease, making everything simple
Agent replied · 13 May 2026
Hi Linda, thank you for taking the time to leave Claire at our Consett office a wonderful review. We are delighted you were happy with the service you received.
5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Thank you for leaving our Consett team a five star review.
4/5
GoogleJust dipping our toe back into the property market after many years. JW Wood have been great to deal with so far & Denise in the Consett office has been very helpful.
Agent replied · 13 May 2026
Thank you
5/5
GoogleVery helpful and prompt responses relating viewing bookings. Staff have been excellent and knowledgeable, when conducting a first time buyer through this process. Very grateful for their help and time.
Agent replied · 13 May 2026
Thank you so much for your kind words and positive feedback! We are thrilled to hear that our team was able to provide prompt responses and guide you effectively through the first-time buyer process.
5/5
GoogleI found it very easy dealing with staff at the Consett office of JW Wood. Denise, Julie and Clare I found to be very helpful, friendly and knowlegeable.
Agent replied · 13 May 2026
Thank you for taking the time to leave our Consett team a lovely review. Wishing you the best.
5/5
GoogleJw wood have been amazing from the start. Nothing is to much trouble. We are still in the process but we couldn't of asked for a better team. Julie has been the main person with Linda doing our viewings but everyone has been lovely.
Agent replied · 13 May 2026
It is great to hear that you are getting the support you need. If we can assist in any other way please let us know.
5/5
GooglePutting our house up for sale was easy and was conducted really quickly by Clare, Julie & Denise from the consett branch who handled everything efficiently and professionally with great communication from the start. Our sale was finalised after only a few weeks on the market so happy to have concluded relatively quickly.
Agent replied · 24 August 2024
Thank you for your continued business Andrew. Our aftersales team will support you through to completion.
5/5
GoogleMartyn has been amazing all the way through, their in house teams make it very easy and took a lot of the strain away. Everyone has been friendly but professional.
Agent replied · 16 April 2026
Thank you so much for your kind words! We're delighted to hear that Martyn and our in-house team made the process smooth and stress-free for you. Thank you for choosing us!
5/5
TrustpilotRecommendation for JW Wood in Darlington
The Darlington team have been fantastic during the whole process of selling my mum's house. Every member of the team has been friendly, professional and efficient.
Agent replied · 4 October 2026
Thank you for your lovely review! We’re so pleased to hear that the Darlington team could provide fantastic service throughout the process of selling your mum’s house. Being friendly, professional, and efficient are values we always strive to uphold, and it’s wonderful to know the team made this experience a positive one for you.
5/5
TrustpilotTony was very helpful great job thank…
Tony was very helpful great job thank you
Agent replied · 4 October 2026
Thank you for your wonderful review! We’re so pleased to hear that Tony was able to assist you and provide such great support.
5/5
TrustpilotThe Darlington team were great in…
The Darlington team were great in dealing with the sale of my property!
Agent replied · 4 October 2026
Thank you for your kind review! We’re delighted to hear that the Darlington team could make your property sale a positive experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
JW Wood is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: North East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
JW Wood is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 2017
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, North East
Source: RAN Awards winners lists, as published, linked by year.
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Send JW Wood a message.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 903 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 883.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
