Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleVery professional service from start to finish and hassle free woods estate agent come highly recommended and go the extra mile
Jamie · 23 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Thank you so much for your fantastic feedback! We’re delighted to hear that you found our service professional and hassle-free throughout the process.
★★★★★ 5/5
GoogleLovely company to deal with.From David taking the photos to Ann and Nicci handling my sale in a helpful,pleasant and professional manner.Nothing was too much trouble.
Nick · 23 April 2025 · JW Wood Durham
Agent replied · 16 September 2026
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleLovely company to deal with.From David taking the photos to Ann and Nicci handling my sale in a helpful,pleasant and professional manner.Nothing was too much trouble.
Nick · 22 April 2025 · JW Wood Durham (Lettings)
Agent replied · 31 May 2026
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleJW Wood have been excellent from start to finish in helping us to sell our house at a price we are very happy with. The whole team have been friendly, efficient and professional. Kerry Palmer has been our main contact for the sale and has been brilliant at every turn.
That said, right from the start with our first conversation with Gary Stephenson the service has been great. Gary did a great job getting us listed and talking us through everything. And a shout out to the rest of the team too. Tony gave us the help we needed when we needed it and Caitlin has been a pleasure to talk to. Thank you all. Great job!
David · 18 April 2025 · JW Wood Darlington
Agent replied · 24 March 2026
Thank you so much for taking the time to leave such a detailed and heartwarming review! We are delighted to hear that you were happy with the service you received throughout the process of selling your house. It’s fantastic to know that Kerry Palmer was brilliant every step of the way and that Gary Stephenson made a great first impression by getting you listed and guiding you through the process.
We’re also thrilled that Tony and Caitlin were able to assist you with the support and communication needed. Your kind words mean the world to our team, and it’s wonderful to hear that everyone played a part in making this a positive experience for you. Thank you for trusting us, we’re so pleased we could help you achieve a sale you’re happy with!
★★★★★ 5/5
GoogleOur sale is underway. Impressed with the customer service so far. Efficient, professional and very nice.
Allison · 16 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Thanks Allison. We will keep you posted as the sale progresses.
★★★★★ 5/5
GoogleThe team at Bishop Auckland and in particular, Martyn and Amanda, have been exceptional in their professionalism, but more importantly, their friendly and supportive manner throughout the whole process of selling my home. I cannot thank them enough and can highly recommend JWWood, Bishop Auckland.
Margaret · 16 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Thank you for the recommendation and your very kind words about our Bishop Auckland team. It was a pleasure working with you and wish you the very best for the future.
★★★★★ 5/5
GoogleVery good service ,very helpful
Rafik · 16 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Thank you Rafik for the 5 star review!
★★★★★ 5/5
GoogleBarbara Smith and the team at JW Wood in Bishop Auckland have been really helpful at every stage of our home buying journey. Deffo recommend 👍 …
Peter · 16 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Hi Peter, hope you are well. Thank you for taking the time to leave our Bishop team a five star review. Martyn, our Bishop manager will be pleased to read that Barbara and her colleagues provided you with the support you needed.
★★★★★ 5/5
GoogleThe guys here were superb, updated us when the property we wanted came available again enabling us to proceed. Process was smooth all the way. Left us a nice little welcome pack for the new place when collecting the keys. Can't fault the guys. Thank you to everyone, from Sam & Vicky.
Sam · 16 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
A lovely review thank you Sam and Vicky. We have no doubt our Bishop Auckland team will be delighted to read your kind words. We hope you years of happiness in your new home.
★★★★★ 5/5
GoogleGreat service and very professional kept in the loop at all times. House was marketed within a few days and sold STC within the week.
We have used JW Wood in the past and can highly recommend
Steve · 16 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Steve,
Thank you for your lovely review!
Very kind indeed
★★★★★ 5/5
TrustpilotFriendly and easy to deal with.
Friendly and easy to deal with.
Very happy with service.
Dave · 15 April 2025 · JW Wood Chartered Surveyors
Agent replied · 5 October 2026
Thank you for the 5 star review. Let us know if we can assist in any other way.
★★★★★ 5/5
GoogleWhole process of buying a house through JW Wood has so far been really smooth. I was mostly dealing with Sarah Graham who was incredibly responsive, easy to deal with, and really helpful throughout. Highly recommend working with them!
Tadhg · 13 April 2025 · JW Wood Durham
★★★★★ 5/5
GoogleFault less experience from start to finish.
Great service from all staff.
Informed at every step.
Would recommend and use again in the future.
Jordan · 12 April 2025 · JW Wood Consett
Agent replied · 13 May 2026
Thank you so much for your fantastic review! We’re delighted to hear that you had a faultless experience and found our service helpful every step of the way. Your kind words mean a lot to our team, and we’re especially grateful for your recommendation.
★★★★★ 5/5
Trustpilot115 years of service and it shows!!
Chris Clarkson and Sarah Graham and their colleagues at the Durham Office are incredibly friendly and super professional. The buying journey is just so efficient, smooth and informed. Everything that comes from an esteemed and reputable estate agent who have been in business since 1910. One hundred and fifteen years of experience. It shows in everything they do!! Thank you to J W WOODS for a top class service. 🙏🙏🙏
Dav · 11 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear that Chris Clarkson, Sarah Graham, and the team at the Durham Office have made your buying journey so smooth, efficient, and informed. Your recognition of our long-standing reputation truly means a lot to us, and we’re so grateful for the opportunity to assist you.
★★★★★ 5/5
GoogleRating only, no written review.
Nina · 11 April 2025 · JW Wood Darlington
Agent replied · 18 May 2025
Thanks for the 5 star review!
★★★★★ 5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish. House on website on the website and sold the following Wednesday.
Georgia · 10 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you for your fantastic review! We’re thrilled to hear you had such a brilliant experience and that the process was so efficient from start to finish. Having the house listed and sold so quickly is an achievement we’re proud of, and it’s wonderful to know you are satisfied with the outcome.
★★★★★ 5/5
GoogleJW Wood have secured an offer within 3 months for us & Barbara has worked very hard to make this happen and get everything moving! Very pleased & Barbara has been lovely to work with! Many thanks.
Catherine · 10 April 2025 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Thank you for your wonderful feedback! We’re delighted to hear that Barbara’s hard work and dedication helped secure an offer for you within 3 months. Your satisfaction means so much to us, and it’s been a pleasure working with you. Many thanks for choosing JW Wood!
★★★★★ 5/5
TrustpilotI have been very pleased with the…
I have been very pleased with the service I have received from JW Wood, thank you.
Mrs · 9 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for sharing your kind feedback! We’re delighted to hear that you’ve been pleased with the service you received from JW Wood.
★★★★★ 5/5
GoogleGreat support and guidance from start to finish quick and efficient! Vicky was great at keeping us updated the whole way
Abbie · 9 April 2025 · JW Wood Chester Le Street
Agent replied · 8 May 2026
A lovely review thank you - we shall be sure to pass on your kind comments to Vicky at our Chester le Street office.
★★★★★ 5/5
TrustpilotVery professional
Very professional
Covered all the bases
Provided updates at every point of purchasing the property and letting out to tennants
Timi · 4 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for your wonderful feedback! We’re delighted to know you felt well-informed during every step of purchasing the property and letting it out to tenants. Providing clear updates and ensuring every detail is covered is something we take great pride in. It’s fantastic to hear that our communication and thorough service made a difference for you. Thanks again for choosing us, and we’re here if you need anything in the future!
★★★★★ 4/5
TrustpilotVery professional and excellent…
Very professional and excellent communication from staff.
Only negative was the 11 day delay in my house going on market from initial valuation.
House sold at first viewing so very happy. Thank you
Brenda · 3 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for your kind feedback! We’re delighted to hear you found our communication professional and that your house sold on the very first viewing, that’s fantastic news! We also appreciate your patience regarding the 11-day delay, and we’re always striving to streamline our processes wherever possible.
★★★★★ 5/5
TrustpilotThe Darlington Team
The Darlington Team have been very helpful giving realistic, practical and knowledgeable advice. They have always been very pleasant, easy to contact and good at updating me. I would happily recommend them.
EMS · 2 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you for your wonderful feedback and for taking the time to share your experience. We’re delighted to hear that you found the Darlington team to be so helpful and knowledgeable, providing you with realistic and practical advice.
★★★★★ 5/5
TrustpilotAmazing company
Amazing company, very friendly and helpful staff, Tony especially has gone above and beyond to help iron out a few solicitor issues, should I ever need to use a local estate agents in the future I will definitely be using JW Woods.
Vicky · 2 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you so much for your fantastic feedback and kind words about our team. We’re delighted to hear that you had such a positive experience with us.
A special thank you for highlighting Tony’s efforts, we’re thrilled to know he was able to go above and beyond to assist you with resolving the solicitor issues. Our team is dedicated to providing the best possible support to our clients, and your satisfaction means the world to us.
★★★★★ 5/5
TrustpilotAll the staff at JWW are very helpful…
All the staff at JWW are very helpful and supportive I am 84 after all!
Mr · 2 April 2025 · JW Wood Consett
Agent replied · 4 October 2026
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you’ve found our team to be helpful and supportive throughout your time with us.
Your trust in us means so much, and it’s always our goal to ensure that every customer feels valued and cared for, no matter their circumstances.
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