How many reviews does JW Wood have?

JW Wood has 3,000 reviews across its seven offices, rated 4.8 out of 5 overall: 2,751 on Google, 19 on Facebook, 22 on Yell, 208 on Trustpilot. Company-wide Yell and Trustpilot reviews for JW Wood are counted once, not once per office.

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JW Wood estate agents in Durham, Consett, Darlington and 2 more

Q: Where are the JW Wood offices?

The seven JW Wood offices, by town. Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH. Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL. Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ. Consett: 16 Middle Street, Consett, DH8 5QJ. Darlington: 6 Duke Street, Darlington, DL3 7AA. Durham: 7 Old Elvet, Durham, DH1 3HL. Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL.

4.8

★★★★★ Excellent

3,000 reviews across 7 offices and 4 platforms

jww.co.uk

JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,000 reviews on four platforms, rated 4.8 out of 5 overall.

4.8 / 5

2,751

Reviews on Google

All 7 offices

3.3 / 5

Reviews on Facebook

All 7 offices

4.8 / 5

Reviews on Yell

Business-wide

208

Reviews on Trustpilot

Business-wide

Our offices

JW Wood's seven offices, most reviewed first. Each has its own page.

Latest reviews from every JW Wood office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Me and my partner are renting our first house together and I can not thank Ellie bass enough she helping us through everything as first timers getting a rented house we were nervous but she been a start every step off the way she quick as well !! We just can’t wait to get they keys live in this amazing home thank you Ellie 🥰 …

Sophie · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you so much for your lovely review! We're thrilled to hear that Ellie made your first renting experience smooth and stress-free. Wishing you and your partner all the best in your amazing new home!

5/5

Google

Would highly recommend JW Wood. We bought our home recently through them and Julie was amazing through the whole process. Julie kept us fully informed of everything that was happening and answered any questions that we had. This made the process so much easier and enjoyable. Thank you again so much!

Megan · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you for your wonderful review! We’re so pleased to hear that Julie made your home-buying experience smooth and enjoyable. We’ll be sure to pass on your kind words to her. Wishing you happiness in your new home!

5/5

Google

They are very swift and kind.

Ayse · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you :)

5/5

Google

Very efficient and responsive to our specific needs. Juile was very supportive and clear with sale pathway.

Squatting · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

We’re so pleased to hear that Julie’s efficiency and clear guidance made a difference during your sale. Your feedback means a lot to us, and we’re glad we could meet your specific needs. Thank you for sharing your experience!

5/5

Google

great estate agents,have all the confidence and trust on them, they made me felt relaxed when dealing with them, like dealing with friend! Couldn't be more grateful, thank you! Especially Sarah and Julia!

Hailing · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you so much for your kind words! We're thrilled to hear you felt relaxed and confident working with us, it means the world. Sarah and Julia will be over the moon to know they made such a positive impact. We're grateful for your trust and look forward to helping you again in the future! 😊 …

5/5

Google

Julie was so lovely and helpful. They always replayed promptly and helped move the process along quickly and efficiently.

Ollie · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you for your kind words! We're so glad Julie could make the process smooth and efficient for you. Prompt communication and support are what we strive for, and it’s wonderful to hear it made a difference.

5/5

Google

Ann was brilliant - always returned my call promptly, always kept me informed, and always very nice and pleasant to speak to. Great service, thank you Ann.

Rosie · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you so much for your kind words! We're thrilled to hear that Ann provided such excellent service and kept you well-informed throughout.

5/5

Google

Thank you Ellie Bass you always keep me up to date whenever a visit is needed at my property

Sandra · 30 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thanks for the review. We are delighted that Ellie is continuing to assist you with your property.

5/5

Google

The process of buying a property is a daunting one, and I felt comforted by JW Woods' high professional standards and their good reputation. With Julie Prendergast in charge of my purchase, I somehow felt 'in safe hands'. Though we didn't …

Vasanti · 28 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you so much for your thoughtful review! We're delighted to hear that Julie provided such excellent support and made the process of buying your property feel less daunting. Knowing you felt 'in safe hands' and valued the trust and … More

5/5

Google

I have used this company recently to sell my mother's house following her death in February 2025. They were a familiar name as my wife and I had used them during the purchase and sale of properties in the early years of our marriage back in …

Peter · 28 June 2025 · JW Wood Durham (Lettings)

Agent replied · 31 May 2026

Thank you for sharing such a heartfelt review. We're truly honored to have supported you during this significant and emotional time, and we'll be sure to pass your kind words on to Jonathan, Nicky, and the entire team.

5/5

Google

We recently started the rental process with Paige for our next home and it’s been such a smooth process, and all we’ve had to worry about is packing our old home up!

Matthew · 27 June 2025 · JW Wood Darlington

Agent replied · 24 March 2026

Thank you for your lovely feedback, we’re delighted Paige has made the rental process so smooth, letting you focus on packing up your old home!

5/5

Trustpilot

Good services

Everything was organized very well

Huijuan · 26 June 2025 · JW Wood Consett

Agent replied · 4 October 2026

Thank you for the 5 star review :)

5/5

Google

We can’t thank Paige and Fiona enough for helping us with our new home, everything has been stress free & never too much for them! Moving house is stressful enough but they’ve made it a breeze! Literally the best people to work with!!

Chloe · 24 June 2025 · JW Wood Darlington

Agent replied · 24 March 2026

Thank you for your wonderful feedback, we’re so pleased Paige and Fiona made your home-buying experience smooth and stress-free!

5/5

Trustpilot

Excellent professional service

Excellent professional service from Julie Pendergast when we bought our dream bungalow and now the same excellent service from Julie and Ann in the selling of our original property. This team are ‘on the ball’ !! Thankyou ladies 👍

Janice · 23 June 2025 · JW Wood Chartered Surveyors

Agent replied · 5 October 2026

Thank you so much for your fantastic feedback! We’re delighted to hear Julie and Ann provided excellent service both with your dream bungalow and in selling your original property.

5/5

Google

Always helpful and responsive. Really good.

Chris · 22 June 2025 · JW Wood Consett

Agent replied · 22 June 2026

Thank you for your great review!

5/5

Google

Rating only, no written review.

Martha · 22 June 2025 · JW Wood Consett