Trusted Agent profile
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★★★★★
3,001 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,001 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
JW Wood's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLovely Team dealing with my purchase of a property, Julie in particular, very helpful making the experience a lot easier at a stressful time. Many thanks to you all 😊 …
Dear Corinna, thank you for sharing your experience.
5/5
GoogleExcellent service at all times, they have accommodated us, looking at a lot of properties, until we found the right one, always friendly and helpful, on the many number of visits we have arranged. We would highly recommend JW WOOD
Team Consett appreciate your 5 Star review and kind word James. We look forward to helping you through the conveyancing process
5/5
GoogleExcellent service from Denise +co. Good communication and always happy to help with any queries as a first time buyer.
Denise and Team Consett appreciate your 5 Star Review Nathan. We will continue to assist you in the purchase of your first home
5/5
GoogleI am in the first month of home selling and buying with J W Wood, Consett and have, so far, found Denise the Property Consultant and Tracy the valuer very helpful. They have kept me informed of each step of the process and are friendly, and considerate whilst being totally professional. I feel confident that I am in good hands.
Thank you so much for your Super 5 star review. The team are delighted with your comments and look forward to helping you further through the process
5/5
GoogleI have found all staff at JWW Consett to be professional, friendly and very approachable. They have succeeded in keeping me up to date with progress and answered all questions managing my expectations. I can state with confidence I would recommend this firm for selling, from dealing with Tracy for valuation, Denise and two Julie’s everyone has been very efficient and helpful, couldn’t have been better informed throughout the selling process.
Thank you for your fabulous 5 Star review Wendy. The JW Wood team will continue to assist and support during the sales process 😊 …
5/5
GoogleI have found JW Wood and their staff to be an extremely efficient company to deal with. In particular Denise Peace, property manager, acted extremely fast and professionally on our behalf. Fingers crossed we had a successful sale in a matter of a few days.
Denise appreciates your 5 star review Julie. We look forward to taking you through to completion on your sale
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a 5 star review.
5/5
GoogleReally lovely and friendly very helpful staff thank you all so much 😊 …
Thank you for your great review!
5/5
GooglePretty ace all round! Pleasant, helpful and easy to deal with.
Thank you for your great review!
5/5
GoogleExcellent service from start to finish. Lovely staff and a quick sale agreed. Highly recommended.
Thank you for your super 5 Star review Vick. The team appreciate your comments
5/5
GoogleAmazing team, made to process of buying my house so easy. Thanks so much
Thank you for your amazing 5 star review. Team Consett appreciate it 😊 …
5/5
GoogleI would like to thank JW Wood for selling our property so quickly and efficiently, particularly Denise Peace, she was really helpful throughout the whole process (thanks Denise)
Thank you for leaving a 5 star review Sarah. Denise and the team are delighted to have sold your property so quickly. We will monitor the progress and keep you updated.
5/5
GoogleDenise Peace has been brilliant with the handling of our property purchase. I would highly recommend their services and would work with this company again in future. Pam’s Investment Properties Limited has expanded its portfolio thanks to JW Wood
Congratulations on your purchase Pamela and many thanks for your 5 star review. Denise will continue to support through the conveyancing
5/5
GoogleFriendly helpful estate agents! Responsive to emails
Many thanks for the review and we are pleased that our team kept you updated at all stages of the transaction.
5/5
GoogleAll staff are very helpful, our estate agent Denise was absolutely lovely and talked me through the whole process. Highly recommend if your buying or selling a property.
Thank you Emily for a lovely review.
5/5
GoogleAmazing team at JW wood estate agents Consett. Lovely friendly polite staff credit to the company. Been ever so helpfull selling mums propery keeping me informed n helping me through the process, brilliant service. Would recomend this firm 100% .
What a lovely review, thank you! I'm sure our Consett team will be elated to read your comments.
5/5
GoogleRics surveyor, I call regularly to pick up keys and obtain information on a property. Staff always pleasant and eager to help. Highly recommended
Thanks from both Jonathan and Claire for a great review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5 star review
5/5
GoogleThe team at Consett have been helpful especially Julie Leithead who has given advice, instructions and support especially when we have been stressed. Thank you xx
A lovely review thank you.
5/5
GoogleRating only, no written review.
Thank you for the 5 stars. We are pleased that you received a great service from our Consett team.
5/5
GoogleThe team at JW Wood Consett made the whole process of buying my house really easy and straightforward. Special mention for Denise Peace who was always available for any question, no matter how trivial
A lovely review thank you. We hope your new home gives you years of joy.
5/5
GoogleDespite being away on holiday for a few weeks Denise kept in constant contact with updates and progress, thanks
Thank you for acknowledging Denise's efforts and we are sure she will be very pleased to read your comments.
5/5
GoogleGreat to deal with everyone at Woods, have been super helpful with both the sale and purchase of my properties and have helped smooth over any minor ripples along the way.
Hi Sam. Thanks for taking the time to leave us a great review. We are delighted that both your sale and purchase were a success.
5/5
GoogleExcellent team of professionals - straight talking and good judgement, thank you guys
A great review thank you! Let us know if we can be of further assistance.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
JW Wood is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
JW Wood is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 20172017 1 award RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Send JW Wood a message.
Durham has the most, with 903 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 883.
The seven JW Wood offices, by town:
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
