5/5
Googleexcellent professional prompt service
Agent replied · 27 December 2024
Thank you for the 5 star review. We are delighted you were happy with our service.
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
3,000 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,000 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
208
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL903 reviews · 684 on Google (4.8)48 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL883 reviews · 666 on Google (4.8)50 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ774 reviews · 574 on Google (4.9)37 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA531 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH513 reviews · 310 on Google (4.8)26 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ478 reviews · 259 on Google (4.8)30 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL312 reviews · 111 on Google (5.0)22 in the last 90 days
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GooglePerfect service - good communications and great advice
Agent replied · 27 December 2024
Many thanks for a great 5 star review. All the best from our team at Consett.
5/5
GoogleVery pleasant experience with all the staff at JW Wood with special thanks to Denise for having all my questions answered.
Agent replied · 10 December 2024
Thank you for your 5 star review Alec. Denise was delighted to receive your comments.
5/5
GoogleDenise from Consett Branch and the team have contacted me with the purchase of property. Professional & helpful for me. Thank you JWWoods
Agent replied · 10 December 2024
Many thanks for the 5 star review
5/5
GoogleHaving never sold a house before, JW Woods have been very informative, friendly and extremely helpful to guide me through the process.
Agent replied · 10 December 2024
Thank you for your 5 start review Susan. We hope you will both be very happy in your new home and look forward to assisting in the completion of your sale
5/5
GoogleWe used JW Wood to purchase a property and their communication and service has been great! Would definitely recommend :)
Agent replied · 10 December 2024
Thanks for a great 5 star review. We hope you are very happy in your new home.
5/5
GoogleVery professional, helpful and knowledgeable. Denise remained in regular contact, keeping me up to date with all aspects of my house sale which was much appreciated. The Consett team are very friendly, Denise especially
Agent replied · 10 December 2024
A great review thank you
5/5
GoogleFrom the moment I contacted JW Wood to give a valuation on my late Father's house they have been a joy to deal with. Denise and her team in the Consett office were there to help me at every stage of the process providing me with constant updates and sound advise. I would recommend them to anyone looking to buy or sell a property.
Agent replied · 10 December 2024
Thank you for your feedback and its nice to read that we were able to assist you during a difficult period.
5/5
GoogleGreat service from start to completion always keeping us up to date. Highly recommend using JW Wood Consett
Agent replied · 9 November 2024
Thank you for your 5 star review Darren. The team will continue to assist.
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Thanks you for your 5 Start Review Margaret
5/5
GoogleAfter the closure of the Stanley branch our sale was transferred to Consett and they kept is informed of all progress regarding all aspects of the sale
Agent replied · 24 October 2024
Thank you for your 5 Star Review Susan. We are delighted to have found you a buyer for your property and will continue to support through the conveyancing process
5/5
GoogleStaff were very friendly and informative. Would certainly use JW Wood for buying or selling any type of property in the future.
Agent replied · 10 December 2024
Thank you for your review, it is very appreciated.
5/5
GoogleFrom when I first approached JWW, the team at. Consett branch were friendly and helpful.Denise Peace is handling my purchase and is very professional and keeps me up to date throughout the process many thanks
Agent replied · 9 November 2024
Thank you for your 5 Start review and kind words Mr Lawson. Denise will continue to support you in the purchase of your new home
5/5
GoogleGreat support from Denise Peace and her colleagues in buying a new home, many thanks
Agent replied · 24 August 2024
Your 5 star review is appreciated Sarah. We look forward to supporting you through the remainder of the process
5/5
GoogleThe service was extremely professional, quick and friendly.I received very regular updates on each step of the process. I would recommend Woods highly.
Agent replied · 11 June 2024
Many thanks for the 5* review Gary, its much appreciated.
5/5
TrustpilotThe staff and in particular Julie and…
The staff and in particular Julie and Nicki were prompt efficient and always helpful .
Agent replied · 4 October 2026
Thanks for the 5 star review :)
5/5
TrustpilotVery helpful and extremely efficient
Very helpful and extremely efficient. Would highly recommend them.
Agent replied · 4 October 2026
Thank you for the great review. Let us know if you need any help in the future.
5/5
GoogleVery efficient and responsive to our specific needs. Juile was very supportive and clear with sale pathway.
Agent replied · 16 September 2026
We’re so pleased to hear that Julie’s efficiency and clear guidance made a difference during your sale. Your feedback means a lot to us, and we’re glad we could meet your specific needs. Thank you for sharing your experience!
5/5
GoogleJW Wood Consett provided an excellent service. Denise Peace Property Consultant and her team were first class, a pleasure to deal with at all times. L Scott
Agent replied · 13 May 2026
A lovely review thank you and Denise will be delighted to read your positive feedback.
5/5
GoogleAs a first time buyer I have had a great experience with jww! Denise was very helpful and always kept me up to date in a timely manner which made the process as stress free as possible.
Agent replied · 13 May 2026
Thank you so much for your kind words! We're thrilled to hear that Denise made your first-time buying experience smooth and stress-free. Wishing you all the best in your new home!
5/5
GoogleDenise from the consett office who l met was very helpful, polite and made the whole process very easy.
Agent replied · 13 May 2026
Thank you for your lovely feedback! We're so glad Denise was able to make the process easy and enjoyable for you. We'll be sure to pass on your kind words.
5/5
GoogleExcellent service, extremely efficient and friendly staff team.
Agent replied · 13 May 2026
A huge thanks from our Consett team for the 5 star review!
5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Many thanks for leaving our Consett team a 5 star review.
5/5
GoogleEveryone was so helpful and supportive through a stressful time. Thank you all
Agent replied · 13 May 2026
Thank you for your kind words! We’re so glad we could support you through a stressful time. Wishing you all the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
JW Wood is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: North East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
JW Wood is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 2017
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, North East
Source: RAN Awards winners lists, as published, linked by year.
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Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 903 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 883.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
