Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleNikki from JWW was so nice to speak to, get me informed and was approachable I only wanted to deal with her putting in my offer and getting accepted. I’ve come across so many others who seem disinterested, almost offended by your offer and make you feel quite negative but Nikki makes the whole process enjoyable and positive.
Sarah-Jane · 11 November 2025 · JW Wood Durham (Lettings)
Agent replied · 11 May 2026
Thank you for your kind words! We're thrilled to hear Nicky made your experience so positive and enjoyable. We'll be sure to share your feedback with her!
★★★★★ 4/5
GoogleI felt that the viewing process was handled with some apathy and borderline disinterest. However, unlike other agents I’ve dealt with over this period, the offer process was simple and efficient, and I’ve been advised effectively and efficiently every step of the way. Would recommend.
Tom · 11 November 2025 · JW Wood Durham (Lettings)
★★★★★ 5/5
GoogleJulie and the rest of the team were wonderful! Thank you so much!
S · 11 November 2025 · JW Wood Durham (Lettings)
Agent replied · 11 May 2026
Thank you for your kind words, we're thrilled Julie and the team made your experience wonderful!
★★★★★ 5/5
GoogleI have been really happy with the service I have received from J W Wood. They were quick to respond to any questions I asked and we always available when needed.
Emma · 11 November 2025 · JW Wood Durham (Lettings)
Agent replied · 11 May 2026
Thank you for your kind words, we're delighted to hear you were happy with our service and responsiveness!
★★★★★ 5/5
GoogleReally impressive service from all at J W Woods. Communication was excellent at every stage. Special mention to Sarah Graham who was my main sales team contact, kept me in the loop constantly which has been hugely appreciated.
David · 11 November 2025 · JW Wood Durham (Lettings)
Agent replied · 11 May 2026
Thank you so much for your kind words! We're thrilled you had a great experience, and Sarah will be delighted to hear how much her efforts meant to you!
★★★★★ 5/5
GoogleReally happy with the service provided by Julie Prendergast and her team at J W Wood Durham. Very helpful and great communication - a pleasure to deal with.
Claire · 11 November 2025 · JW Wood Durham (Lettings)
Agent replied · 11 May 2026
Thank you for your kind words, Julie and the Durham team are delighted to have provided you with helpful service and great communication!
★★★★★ 5/5
GoogleJade and the team at JW are really helpful and professional with their work, giving a quick efficient and helpful turn around on property buying
Tom · 11 November 2025 · JW Wood Consett
Agent replied · 11 May 2026
Thank you for your lovely feedback! Jade and the team will be so pleased to know their hard work and efficiency made a positive impact on your property-buying experience!
★★★★★ 5/5
GoogleMy first experience in buying a house which has so far been uncomplicated due to the excellent help given by the staff at your CONSETT branch. Special thanks to Jade for being so helpful. I hope the rest of the sale goes as smoothly. Many thanks .
Pamela · 11 November 2025 · JW Wood Consett
Agent replied · 11 May 2026
Thank you for your kind words! We're thrilled to hear your experience has been smooth so far, and Jade will be delighted to know she made a difference, wishing you a seamless journey through the rest of your sale!
★★★★★ 5/5
Google5 star rating from me. Jw woods have been fantastic
New · 11 November 2025 · JW Wood Consett
Agent replied · 11 May 2026
Thank you for the 5-star review! We're so glad to hear you had a fantastic experience.
★★★★★ 5/5
GoogleWe recently did a Level 2 survey and we are beyond impressed with the service that was given. We were given information on the different surveys, what they included and prices. The communication was quick and date was booked quickly. The report was given within 24 hours of survey being done with detailed explanations for each section of the house. For the areas that came up with a concerns, suggestions were made on what to do next. We feel fully confident knowing that property in much more detail. Thank you for the great service and definitely recommend this company for anyone wanting reassurance when buying a house.
Elizabeth · 9 November 2025 · JW Wood Chartered Surveyors
Agent replied · 24 January 2026
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our Level 2 survey service. Providing clear communication, quick turnaround, and detailed reports is our priority, and we're glad we could help you feel confident about your property. We truly appreciate your recommendation!
★★★★★ 5/5
GoogleWe had a really positive experience with JM Mason Chartered Surveyors. The team were professional, friendly, and incredibly efficient from start to finish. Our report was completed and sent back much quicker than expected, and everything was explained clearly and in detail.
It’s clear they take pride in their work and genuinely care about providing a great service. I’d highly recommend JM Mason to anyone looking for a reliable and responsive surveyor, they made the whole process smooth and stress-free!
Shelby · 9 November 2025 · JW Wood Chartered Surveyors
Agent replied · 24 January 2026
Thank you for your fantastic feedback, it's wonderful to hear that our team at JM Mason made the process smooth, efficient, and stress-free for you!
★★★★★ 5/5
GoogleQuick and efficent, great customer support. Will recommend and use in the future.
Neri · 7 November 2025 · JW Wood Chartered Surveyors
Agent replied · 7 May 2026
Many thanks for leaving us a 5 star review. We looking forward to working with you again in the future.
★★★★★ 5/5
GoogleCannot fault the service and professionalism definitely would use again. It nice to see people going above and beyond. Thanks Stef
1066Kitchen · 5 November 2025 · JW Wood Consett
Agent replied · 5 August 2026
Thanks Stef and it was a pleasure working for you 🏡 …
★★★★★ 5/5
GoogleGreat company great people
Mark · 5 November 2025 · JW Wood Consett
Agent replied · 5 August 2026
Thanks for the lovely review Mark, it was a pleasure to work for you 🏡 …
★★★★★ 5/5
GoogleI am really pleased with the support provided during the whole process of buying the property. I would specially thank Mr. Darren for his constant monitoring and getting all things sorted, which avoided the delays in the process. …
Jino · 5 November 2025 · JW Wood Consett
Agent replied · 5 August 2026
Hi, Jino. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleResponsive and helpful from start to finish.
Carol · 5 November 2025 · JW Wood Consett
Agent replied · 5 August 2026
Thanks Carol that's much appreciated 🏡 …
★★★★★ 5/5
GoogleMy sister-in-law had a very good experience with them.
She recommended very highly.
Enrico · 5 November 2025 · JW Wood Consett
Agent replied · 5 August 2026
Thank you for your review and do thank your sister 🏡 …
★★★★★ 5/5
GoogleBest estate agents in Croydon. They have fully managed my rental property for the last 14 years. Darren, Andrea and the team have been amazing throughout. A great family ran estate agents 100% recommend, with a service you would never get from one of the large corporate firms
James · 5 November 2025 · JW Wood Consett
Agent replied · 5 August 2026
Thanks James it has been a pleasure working for you for all these years - thanks so much for the review and for naming us the best Estate Agent in Croydon 🏡 …
★★★★★ 5/5
GoogleJulie and the rest of the team were wonderful! Thank you so much!
S · 5 November 2025 · JW Wood Durham
Agent replied · 12 November 2025
Thank you for your kind words, we're thrilled Julie and the team made your experience wonderful!
★★★★★ 5/5
GoogleI have been really happy with the service I have received from J W Wood. They were quick to respond to any questions I asked and we always available when needed.
Emma · 5 November 2025 · JW Wood Durham
Agent replied · 12 November 2025
Thank you for your kind words, we're delighted to hear you were happy with our service and responsiveness!
★★★★★ 5/5
GoogleReally impressive service from all at J W Woods. Communication was excellent at every stage. Special mention to Sarah Graham who was my main sales team contact, kept me in the loop constantly which has been hugely appreciated.
David · 5 November 2025 · JW Wood Durham
Agent replied · 12 November 2025
Thank you so much for your kind words! We're thrilled you had a great experience, and Sarah will be delighted to hear how much her efforts meant to you!
★★★★★ 5/5
GoogleReally happy with the service provided by Julie Prendergast and her team at J W Wood Durham. Very helpful and great communication - a pleasure to deal with.
Claire · 5 November 2025 · JW Wood Durham
Agent replied · 12 November 2025
Thank you for your kind words, Julie and the Durham team are delighted to have provided you with helpful service and great communication!
★★★★★ 5/5
TrustpilotI’m so pleased with the service I…
I’m so pleased with the service I received. The team were professional, approachable, and always happy to answer my questions. They explained every step of the selling process in detail, making it smooth and stress-free.
Joanne · 4 November 2025 · JW Wood Chartered Surveyors
Agent replied · 26 November 2025
Thank you so much for your kind words! We're thrilled to hear you had such a smooth and stress-free experience. It was our pleasure to assist you every step of the way.
★★★★★ 5/5
Google25.10.2025 we met Tracey from JWW.
My sister and I had lost our mam recently, and unfortunately part of saying goodbye also includes the sale of her home, part of our lives for the last 30 years. …
Donna · 3 November 2025 · JW Wood Consett
Agent replied · 13 May 2026
Thank you, Debbie and Donna, for sharing such a heartfelt review. We're deeply sorry for your loss and truly touched that Tracey could provide the warmth, empathy, and support you needed during this difficult time. We'll make sure to pass on your kind words to her. Thank you for trusting us with such an important part of your journey.
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