5/5
GoogleJulie has been lovely and very timely throughout the process! Thank you so much
Agent replied · 11 May 2026
Thank you for your wonderful feedback! We're delighted to hear Julie provided such timely and lovely support.
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
2,995 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,995 reviews on four platforms, rated 4.8 out of 5 overall.
2,749
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
205
Reviews on Trustpilot
Business-wide
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Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL899 reviews · 684 on Google (4.8)45 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL879 reviews · 666 on Google (4.8)47 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ769 reviews · 573 on Google (4.9)32 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA527 reviews · 329 on Google (4.9)22 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH509 reviews · 310 on Google (4.8)23 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ475 reviews · 259 on Google (4.8)29 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL308 reviews · 111 on Google (5.0)18 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAs first time buyers JW Woods have been so helpful in the process especially Denise! Thank you for all the help
Agent replied · 11 May 2026
Thank you for leaving Denise and our Consett Team such a nice review. Have a nice weekend.
5/5
GoogleDenise Pearce has been a great help during the selling process. I would thoroughly recommend JW Wood
Agent replied · 11 May 2026
Thank you so much for your kind words! We're thrilled to hear that Denise was such a great help during the selling process. Your reco
5/5
GoogleJulie and Jade have been amazing from the start. JW Wood have been really prompt, they should genuine empathy in sharing the news of our offer being accepted!
Agent replied · 11 May 2026
Thank you for your wonderful feedback! We're so pleased to hear that Julie and Jade provided such amazing support throughout your journey.
5/5
Googleexcellent service quick sale very good estate agent and nice people to deal with
Agent replied · 11 May 2026
Thank you for your wonderful feedback! We're delighted you had a great experience and appreciate your kind words about our team.
5/5
GoogleMany thanks to the agency staff who assisted with our sale. We were kept very well informed, the original assessment of value proved to be very accurate, and the estate agent viewings were particularly helpful. Many thanks to all at JW Wood for supporting us with the sale process.
Agent replied · 28 December 2025
Thank you for your kind words and for trusting JW Wood with your sale, we’re thrilled to hear you felt well-supported and informed throughout the process!
5/5
Google(Property Consultant) Jade Simpson was very helpful in the process of purchasing a property with J W Wood, whilst going through the checks and processes she made sure everything was done efficiently and to an expedient manner.
Agent replied · 28 December 2025
Thank you for your wonderful feedback, Jade will be delighted to hear she made your property purchase smooth and efficient!
5/5
GoogleA fantastic experience using JW Wood and particularly from Denise Peace, very helpful and professional she made the whole process feel smooth and straightforward. He’s an absolute credit to the agency.
Agent replied · 28 December 2025
Thank you for your fantastic feedback, Denise will be thrilled to know her professionalism and support made the process smooth and straightforward!
5/5
GoogleThis is the second time in three years I've used jw woods to sell a home, from the surveyor to the sales staff I can't fault them, always kept up to date with viewings and feedback. …
Agent replied · 11 May 2026
Thank you so much for trusting us not once, but twice, to help sell your home! We're thrilled to hear that our team’s communication and professionalism made the process smooth for you.
5/5
GoogleI wanted to sell my parents house as dad had gone into long term care. Given I live 300 miles from the property I needed someone who could manage all aspects of the sale. I invited 4 agents to view the property and decided to instruct J.W. …
Agent replied · 11 May 2026
Thank you for such a thoughtful and detailed review! We’re so glad Ann and the team could make what could have been a challenging process so seamless for you, especially given the distance. It’s wonderful to hear that our communication and services exceeded your expectations.
1/5
GoogleI would not recommend this landlord or organisation based on my experience. When we moved in, the property was not prepared as promised, and many serious issues required attention immediately. Despite raising these concerns, the landlord …
Agent replied · 11 May 2026
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the concerns you’ve raised. At JW Wood, we strive to provide a high standard of service and ensure our tenants feel supported, so … More
1/5
GooglePerhaps the worst and most sketchy estate agent in Durham. Dodgy business practices, dodgy staff. …
Agent replied · 11 May 2026
Thank you for taking the time to leave a review. We’ve looked into this and can only find one enquiry from you via StuRents. It also appears there may have been some confusion at the time of your viewing, our records show you were waiting … More
5/5
GoogleJulie has been lovely and very timely throughout the process! Thank you so much
Agent replied · 12 December 2025
Thank you for your wonderful feedback! We're delighted to hear Julie provided such timely and lovely support.
5/5
GoogleKaitlyn has been fantastic. Kept us informed all the way.
Agent replied · 12 December 2025
Thank you for your kind words, Kaitlyn will be thrilled to know her communication and support made a difference!
5/5
GoogleGreat agent, very effective and straight forward. Totally recoommending it.
Agent replied · 5 August 2026
Hi, Norbert. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleArchie was our contact he was helping us through the house sale in Croydon. Very efficient and quick handling. Saturday viewing were done and suited our tenants as well. Overall highly recommended.
Agent replied · 5 August 2026
Hi, Anita. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleHighly recommending them , good location , nice office. Darren was contact person who allocated all of our request. Quick sale , done deal. Happy ending:)
Agent replied · 5 August 2026
Hi, Márton. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleGreat Agent , They have a very wide range of cliental. Our house sold in south Croydon in 4 weeks. I am very happy that we have achieved this together that quick. Thanks for your help! Great job!
Agent replied · 5 August 2026
Hi, Barnabás. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleA big thank you to Denise and Julie for helping us in the search for our new home. Its such a big decision and their professionalism, approachable and friendly manner has really supported us! …
Agent replied · 11 May 2026
Thank you for your thoughtful review! We're so glad Denise and Julie could support you through such an important decision. We'll make sure to share your kind words with them. Wishing you all the best in your new home!
5/5
GoogleTo date we have found JW WOOD to be exceptional in handling the sale of their clients. We've been given all documentation as and when it is available and have been updated as soon as possible. …
Agent replied · 28 December 2025
Thank you so much for your kind words! We're thrilled to hear you've had a positive experience with us so far. Denise, Jade, and Julie will be delighted to know their efforts have made a difference. We're here to ensure a smooth completion, please don’t hesitate to reach out if you need anything!
5/5
GoogleIt’s been a great, straight forward experience placing our property on the market with J W Woods, Ella in particular has been brilliant, keeping us up to date and fully informed of the process and viewings as they happen. After a few short weeks thanks to Ella and the team we have an offer which we have accepted. I wouldn’t hesitate to use J W Woods for any future property sales.
Agent replied · 12 December 2025
Thank you for your wonderful feedback, Ella and the team are thrilled to have made your property sale such a smooth and successful experience!
4/5
GoogleYou're in good hands with JW Wood. Denise, Claire and the team go the extra mile.
Agent replied · 28 December 2025
Thank you for your kind words! Denise, Claire, and the team will be thrilled to hear they made a difference. We're always here if you need us!
5/5
GoogleHad a wonderful experience dealing with JW Wood and their associates. Ann Stobbart was very helpful and easy to work with. She did a wonderful job helping us get our new home purchase started. Very easy to book to view the house as well.
Agent replied · 12 December 2025
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Ann and our team. Wishing you all the best in your new home!
5/5
TrustpilotBrilliant team …
I would like to thank all of the team in jw woods Bishop Auckland branch, I bought ,sold and bought again with them they are all fantastic, they keep you informed of everything and answer any questions what need answering, there a excellent team thank you all
Agent replied · 21 March 2026
Thank you so much for your kind words and for trusting our Bishop Auckland team with not just one, but multiple property journeys! We're delighted to hear that you found our team fantastic and appreciated the communication and support throughout. It’s always our goal to make the process as smooth and stress-free as possible. Wishing you all the best in your new home, and we’re here for you anytime you need us in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 899 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 879.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
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Send JW Wood a message.
