Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI can’t say enough about these guys. Had an extremely difficult sale process but their responsiveness and hard work got me through.
Special thanks to Fred for having his finger right on the button. I don’t believe other agents could have handled it.
Sue · 16 April 2019 · John D Wood and Co Lettings London (501 Battersea Park Road)
Agent replied · 19 June 2024
Hello Sue,
Congratulation on the sale of your property and thank you for the great review. The team at John D Wood & Co. aims to be responsible, it is great to see that they were able to deliver their proven 5 star service. I will make sure i share your review with Fred and the entire team at the branch.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleVery professional, excellent service and care throughout. Valuable advice and a speedy sale.
Andrew · 16 April 2019 · John D Wood and Co Lettings Cobham
Agent replied · 16 June 2024
Hi Andrew,
Thank you for this excellent 5* review for John D Wood & Co in Cobham. It is fantastic to read that you had a quick sale and you received the best service and care all the way throughout. Best wishes, Maryjane.
★★★★★ 5/5
GoogleAmazing service from Adam and the team. It was a pleasure to work with them from start to finish. Highly proffesional and quality service. I would definitely recommend to anyone who is considering.
Jonathan · 16 April 2019 · John D Wood and Co Lettings Cobham
Agent replied · 16 June 2024
Thank you Jonathan for your excellent 5* review and recommendation. Its a pleasure to read John D Wood & Co provided you with a highly professional and quality service.
Best wishes, Lucy.
★★★★★ 5/5
GoogleWe had a property to sell we inherited. Living in Cornwall and not knowing the area , the team at Cobham went out of their way to help. Would definitely recommend . Good honest advice, support and clear communication. Thank you
Sue · 16 April 2019 · John D Wood and Co Lettings Cobham
Agent replied · 16 June 2024
Thank you Sue for taking the time to leave us with your fantastic 5* review of the great service you received from our dedicated John D Wood & Co team. Kind regards, Emma.
★★★★★ 5/5
FacebookWe are brilliant! Pop in for a chat if you are looking to buy or sell. 😘
Samantha · 1 April 2019 · John D Wood and Co Lettings Cobham
★★★★★ 5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
Stay · 2 November 2018 · John D Wood and Co Lettings Cobham
★★★★★ 1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
Richard · 31 October 2018 · John D Wood and Co Lettings Cobham
★★★★★ 5/5
GoogleI had a really good experience with my move, helped enormously by Radi at John D Wood in Notting Hill. He was extremely efficient, detailed, prompt and responsive. It's been the least stressful move I've ever made, and that's been 10 in the last 18 years. I just hope I don't need to move again for rather a long time...
Sarah · 27 October 2018 · John D Wood and Co Lettings London (129-131)
Agent replied · 25 October 2024
Wonderful to read Sarah that our team, especially Radi, made the process of moving this time so stress-less and you found him and the team attentive, efficient and prompt. I do hope you choose John D Wood in the future, should you ever need another stress free move.
Best wishes, Scott.
★★★★★ 5/5
GoogleExcellent service. We had a couple of bumps in the road to securing our new home and they were all patient and helpful.
Janine · 24 October 2018 · John D Wood and Co Lettings Oxford
Agent replied · 22 October 2024
Thank you Janine for your wonderful 5* review of the great team we have at John D Wood & Co in Oxford. It is great to read that you found the team Excellent, patient and helpful with the any issues you experienced throughout the buying process. Kind regards and best wishes in your new home, Scott.
★★★★★ 1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
Eldar · 24 September 2018 · John D Wood and Co Lettings Cobham
★★★★★ 5/5
GoogleRating only, no written review.
Wojciech · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 5/5
GoogleRating only, no written review.
Linus · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 4/5
GoogleRating only, no written review.
Deepali · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 5/5
GoogleRating only, no written review.
Olivia · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 5/5
GoogleApproach with confidence.
Scott · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 5/5
GoogleReally good experience with John D Wood! Always happy to help and get things done very quickly!
Alex · 28 August 2018 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Great to read Alex, another fantastic 5* review of our hardworking and effective team at John D Wood!
Best wishes, Scott
★★★★★ 4/5
GoogleGood service throughout our rental process including the check-in and check-out. Hollie was particularly helpful and responsive with all our enquiries. Would definitely work with the JDW in the future.
Egemen · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 1/5
GoogleI moved out property TW10 6QH on 26th July. On 10th August, Sousan told me deposit release with account team and will be with me within 3-5 working days. I keep chase them as I still haven’t received anything. On 20th August they are saying this Sousan put incorrect bank detail so it was rejected initially cause the significant delay! But no one contacted me at all unless I ring them chase my deposit ! Which I gave in email is the right. I just don’t know what they are doing those useless people. Why hold other’s money for this long period time earn interest?? And it looks like I still won’t recieve anything back next week. Today is 24th August. Over a month my deposit hasn’t returned. Some serious joke this is!!! This company or this branch just whole lot bollix useless person doing nothing.
Asami · 28 August 2018 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Dear Asami,
I am very sorry to learn of your concerns, it would be great if you could send me an email at review@countrywide.co.uk and we will be in touch as soon as possible.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleIf you want top notch real estate advice and a tenacious sales team then look no further! Edward and his team are professional, honest, personal and extremely experienced. 5 stars to a 5 star team!
Stephanie · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 5/5
GoogleGreat experience as tenant so far. Very professional. Chloe was absolutely amazing - took me to see multiple properties and was never pushy. She helped in every way she could. Thank you!
Simone · 28 August 2018 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you Simone for recognising the professional service you have received from John D Wood & Co, Richmond, with this 5* review. Helping our clients find the right property is something we are passionate about and I am please to read that your experience was not an exception to this. I will make sure your kind words are forwarded to Chloe and I would like to wish you the very best of luck in your new home. Kind regards, Scott.
★★★★★ 1/5
GoogleThey agreed to carry out essential repairs on our property so we would renew our contract (including a price increase). Once we did they have ignored all our emails do not return our calls. Avoid.
Hugh · 28 August 2018 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Hello Hugh,
I am sorry to read that this had been your experience. Customer service is important to us and I am sorry to see that you seem dissatisfied. Please contact us at review@countrywide.co.uk so that we can understand any outstanding issues you are experiencing.
Kind regards, Scott.
★★★★★ 5/5
GoogleWe recently purchased a flat in St. Margarets through John D Wood and dealt with both Simon and Edward and found them to be professional, approachable and helpful throughout the whole process. Highly recommended.
Phil · 28 August 2018 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Dear Phil, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at John D Wood & Co. in the Richmond branch.
★★★★★ 4/5
GoogleRecently moved into a property they are an agent for. Service was very helpful from all involved. Chloe was friendly and professional from the start helping us with the initial viewings and paper work. The rest of the staff had a system meaning someone was always there to pick up the phone to me while I was over stressing.
Joshua · 28 August 2018 · John D Wood and Co Lettings Richmond
★★★★★ 5/5
GoogleEdward Hall and Jack Thomas were both fantastic when we sold our house. Very helpful, polite, patient and really made it happen. Highly recommend! Outstanding team!
Charlotte · 28 August 2018 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for the 5 star review and recommendation for our fantastic team at the Richmond branch. I am glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Edward and Jack.
Many Thanks,
Sarah
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