Trusted Agent profile

John D Wood and Co Lettings reviews

3.7

★★★★★ Good

341 reviews across 2 platforms

59 Cadogan Street, London SW3 2QJ

John D Wood and Co Lettings's London office at 59 Cadogan Street is rated 3.7 out of 5 across 341 reviews on two platforms, including 133 Google reviews rated 4.4. The 208 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

133

Reviews on Google

This office

Trustpilot logo

208

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Gatley is an absolute superstar agent. Despite my complete lack of experience and a wide variety of issues on my side including the need for an unusually fast execution he helped with every aspect of the transaction from recommending lawyers and surveyors to helping with price negotiations, chasing lawyers and management and even helped organise a free change of locks, inclusion of any furniture I wanted and a removals van to take the rest during the Christmas period. Absolute pleasure to work with, extremely fast, polite, friendly and goes far above and beyond to make sure that everything went smoothly under extremely tight deadlines. Thank you Gatley - spectacular service.

Sacha · 16 January 2026

Agent replied · 16 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

5/5

Google

I had a great experience with Milli from John D Wood. She helped me find a lovely flat in October last year. Milli is very friendly and easy to communicate with. I first met her while looking for another property, and she quickly understood exactly what I was after. She showed me a place that suited me perfectly. The whole process took less than a week to finalise. Milli was incredibly efficient. Within a month, I had moved into my new flat. Throughout the entire process, she was supportive, responsive, and kept me well-informed at every stage.

Marina · 25 March 2025

Agent replied · 13 April 2025

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

5/5

Google

I have dealt with Gatley Searle - who recently joined this branch, for the purchase of a news house in SW5. His customer service is second to none. Professional, precise, attentive, and prompt communicator, both via email and my phone. I shall look forward to dealing with Gatley and the team soon again.

Luca · 26 October 2025

Agent replied · 25 December 2025

Many thanks for your marvellous 5* review Luca. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

5/5

Google

I have had a very positive experience with John D Wood, with any questions / issues I’ve raised having been addressed attentively and in a very timely manner. In particular, Sardar has been a great property manager - very helpful and attentive, quick to respond to any query, always happy to help, reassuring during a boiler breakdown crisis (!) and friendly. I would very happily seek the property services of both Sardar and John D Wood again.

Darcey · 16 April 2024

Agent replied · 20 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a very good experience with Milli from John D Wood. She helped me to find an affordable place in central London in 1 week. Milli was incredibly communicative, promptly answered my emails, keeping me informed about every step of the rental process. Her ability to clearly explain complex contract details was particularly helpful.

Olga · 13 March 2025

Agent replied · 9 September 2025

Many thanks Olga for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

5/5

Google

Big thumbs up to Charlie Larwood and the Sales Team at the Gloucester Rd. branch. Charlie was amazing pushing a sale through and went over and beyond. 12/10.

Yasmine · 25 November 2025

Agent replied · 25 December 2025

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

5/5

Google

Professional, efficient resourceful and caring, Sardar Berzo. The best Property Manager I've met! Have been a tenant of JDW for over 5 years now, the others were good but he is definately the best. When the front doors both stuck one Friday, He had the man there Saturday morning to deal with the problem. when a plumber left me without a boiler one Friday afternoon too late to get the part for the repair, one came on the Saturday to finish the job! Thank you Sardar!

Lena · 21 June 2023

Agent replied · 20 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have been renting my property through John D Wood South Kensington branch for the past 5 years. I live in the Middle East so it not easy to remote manage my property. After some initial teething pains, JDW placed Sarder Berzo on my account and what a blessing he has been . Sardar is dedicated , hard working and really treats his clients as clients ! The commitment and dedication is first rate . It’s a treat and am so pleased with JDWood ever since Sardar Berzo took over my account . Much kudos and he deserves a raise or something.

Khurram · 16 April 2023

Agent replied · 20 June 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood and Co Lettings's Google reviews

Questions about John D Wood and Co Lettings

How many reviews does John D Wood and Co Lettings have?

John D Wood and Co Lettings's London office has 341 reviews across two platforms: 133 on Google, 208 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is John D Wood and Co Lettings's rating?

John D Wood and Co Lettings is rated 3.7 out of 5 across all 341 reviews, and 4.4 out of 5 on Google from 133 reviews, checked 9 October 2026.

Where is John D Wood and Co Lettings's London office?

John D Wood and Co Lettings, 59 Cadogan Street, London SW3 2QJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.