John D Wood and Co Lettings London reviews

★★★★★ 5/5

Google

My Lettings agent was Pia whose help was invaluable as I searched for a new flat in Chelsea. Being from abroad, I didn’t know the area and Pia patiently took me to different neighborhoods and types of flats until we found the perfect one. I would highly recommend Pia to anyone - she is “on it” and a clear communicator, plus positive, proactive, warm and detail-oriented. JDW is lucky to have her.

Keil · 11 July 2026

★★★★★ 5/5

Google

Working with Pia Foulser has been an absolute pleasure. She is incredibly responsive, proactive, and genuinely committed to helping us find the right property. Her professionalism, patience, and dedication make the whole process feel so much easier, and I truly appreciate all the time and effort she continue to put in. I wouldn’t hesitate to recommend Pia to anyone looking for a property.

L · 11 July 2026

★★★★★ 5/5

Trustpilot

Not all estate agents are the same. JDW are in a league of their own.

JD Wood are professional, but they go much further than just that. From the first appraisal they gave us confidence, no 'flannel 'or 'blarney. JDW made arrangements professionally and kept us in touch, always gave us feedback, they did everything you should take for granted, but so often get let down on, it's how they work. The staff we met were 'long-termers', they probably stayed for a reason, and their longevity meant they were really experienced. We were looked after by two offices and we didn't notice until Adrian mentioned he was from Parsons Green office, whilst our house was in Fulham and we'd met people from that local office. That seamlessness was important. I'd telephone for an update, whether Fulham or Parsons Green, if the person I needed wasn't there whoever else answered the phone knew our property, knew the current status, and was completely informed. Once more this is not the norm in our experience. Whilst Adrian had the buyer for us and helped this go through smoothly it is important to know that everyone we spoke to was enormously helpful and it was clearly a team effort. Everything was super professional right through exchange of contracts and leading up to completion, we were extremely happy we had gone with JDW. They're not the cheapest, but you get what you pay for and with the biggest transactions most of us do in our lives you can easily be 'penny wise, pound foolish'. We certainly had value for money. Then...... disaster strikes..... and that's where 'going a step further' than normal stunned me. We're moving, the furniture has gone in the van, and a leak springs downstairs, dripping through the ceiling. It's Thursday, we complete on Monday (legally bound to!) I called with the bad news. A calm and collected response; "Our letting team have people who do maintenance, let's see what we can do". Enter Stephen from the Fulham office (who is head of sales, actually, not lettings, but this is clearly a real 'team business'). He told me "Don't worry, I've got a guy who's going to go round, he's good, I know him, we'll sort it out". Frankly I've heard that sort of thing too many times , I was nervous. How wrong was I. The plumber did what was needed, by Saturday everything was fixed, dried out, and someone was round sanding the area of new plaster on the ceiling. I didn't lift a finger, it was all organised by JDWood. Photos of the work were sent to the new owners who were graciously happy. Now, that's going the extra distance. And we still had two days breathing space. You don't choose an estate agent because they can fix a leak. But it just shows what I mean. Up to that point they'd been the most professional folk I'd dealt with, and a really well organised team that played as a team. But then they created a new league and leapt into it. All completed well, the new owners got in and were happy. A nightmare turned into a nothing (but gratitude). JD Wood made it all happen. They went the extra mile or league or whatever it needed. Not just Adrian and Stephen, but everyone there. You will not be disappointed by JD Wood, you will be delighted. All estate agents are not the same, and JDW are the best.

Peter · 24 September 2026

★★★★★ 5/5

Trustpilot

I have been renting with John D Wood…

I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job. More recently I have a new manager Massy Eslami and I truly appreciate her dedication to her role and always being very polite , personable and helpful , but above everything she's generous with her time and always very kind , even reaching out to me when I have not been well as I have a health issue. These are rare qualities in these rushed and quick speed times. Thank you so much Massy your a shining star!

C · 9 September 2026

★★★★★ 5/5

Google

Pia Foulser is genuinely incredible. She helped my daughter find a flat and it was the first time in this whole process that we felt truly listened to. After dealing with so many agents who kept sending things over budget or nowhere near what she needed, Pia was a complete breath of fresh air. She understood exactly what my daughter was looking for and somehow found the most lovely place in Chelsea, under budget, and without any of the stress we had come to expect. She made everything quick and seamless from start to finish. No confusion, no back and forth, just clarity, warmth, and real care for getting it right. Pia has such a wonderful personality. She’s warm, genuine, and feels like someone who is actually on your side. Working with her felt like having a friend in the industry who knows exactly what she’s doing and won’t stop until you’re happy. We’re honestly so grateful. Pia is the best, and we couldn’t recommend her more.

Olivia · 12 December 2025

★★★★★ 5/5

Google

Pia was an absolute pleasure to work with. She was professional, knowledgeable, responsive, and made the entire process feel easy and stress-free. Her guidance and attention to detail gave me confidence every step of the way. I highly recommend Pia to anyone looking for a real estate agent, you’ll be in great hands!

Stephanie · 11 July 2026

★★★★★ 5/5

Trustpilot

John D Wood Herne Hill have been…

John D Wood Herne Hill have been absolutely fantastic, and we cannot recommend them highly enough. The entire team, Nick, Sarah and Holleigh are genuinely lovely people who give honest, no-nonsense advice. At every stage, we felt they had our best interests at heart, whether it was helping us sell our flat or find our dream home. We had been trying to sell our flat for a year and a half with another agent. During that time, we lost three buyers, and the advice we kept receiving was simply to reduce our asking price significantly. John D Wood completely changed our experience. Not only did they help us find a home we absolutely adore, but when our sale fell through and our purchase was at risk, they stepped in and quite literally saved it. We switched to them to sell our flat, and within just 10 days of it being on the market with them, we received a full asking price offer. From that point through to exchange and completion, they were proactive, assertive when needed, and excellent communicators. Their professionalism, dedication and persistence made what could have been an incredibly stressful process so much more manageable. We honestly cannot thank Nick, Sarah and Holleigh enough. If you're looking for an estate agent who is knowledgeable, trustworthy and genuinely invested in achieving the best outcome for you, we wouldn't hesitate to recommend the John D Wood Herne Hill team.

Mathilde · 22 July 2026

★★★★★ 5/5

Google

Special mention to Pia Foulser is great, she has taken us to a lot of properties, honing quickly in on exactly what we want. We have not been easy but she is also patient which has made for a great experience.

Christof · 11 July 2026

★★★★★ 5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

★★★★★ 5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

★★★★★ 5/5

Google

We had an OUTSTANDING experience working with Pia from John D Wood. From the outset, Pia took the time to understand exactly what our family needed and went above and beyond to deliver. Pia was focused, driven, and highly professional… she kept things upbeat and moving which is why she was able to secure us a fantastic rental property within just ONE week. What impressed me the most was her determination and resourcefulness; she managed to find us the perfect home despite there being not much on the market... she simply pulled a rabbit out of her hat! The entire process was just so smooth and stress-free. (She even hooked us up with a moving company.) FIVE stars for Pia, cannot recommend her enough!!! ⭐️⭐️⭐️⭐️⭐️

Beth · 10 June 2025

★★★★★ 5/5

Google

I have had quite a few dealings over the past year with John D Wood & Co. Letting Agents in Chelsea, as they now manage a number of the rental properties within the building I oversee. My main point of contact has been Pia, who I genuinely find to be a breath of fresh air in the industry. She has taken over the management of several tenancies and has consistently been friendly, approachable, and highly professional in all of our interactions. What stands out most is her clear commitment to acting in the best interests of both tenants and landlords. She communicates well, responds promptly, and always handles matters with care and attention. Pia has also placed excellent tenants in our building, which has made a noticeable positive difference overall. I would confidently recommend her to any landlord looking for a reliable and proactive agent to manage their property.

Steven · 11 July 2026

★★★★★ 5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

★★★★★ 5/5

Google

Only the highest recommendations for John D Wood - Pia was such a delight to work with, was always going out of her way to make time for us and ensure we felt looked after. We’re so pleased with our new flat in Fulham and will certainly be using the company again for our next move.

Sian · 16 December 2025

★★★★★ 5/5

Google

I was a graduate student moving to London with little time to find a flat. Had a bad experience with another real estate agent from a different company, but Pia immediately turned a bad experience into a positive one with her upbeat nature and driven attitude. We would have never found a flat in time if not for her. I cannot recommend her and John D Wood enough!

Catherine · 11 September 2026

★★★★★ 5/5

Google

Pia Foulser is a pleasure to work with - personable, prompt, and taking the utmost care of her clients as they navigate the market. Highly recommend.

Sarahbeth · 11 July 2026

★★★★★ 5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

★★★★★ 5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

★★★★★ 5/5

Google

Pia was tremendous in helping me find and secure my unit. From start to finish she was quick, thorough, and reliable. 10/10!

Katie · 11 July 2026

★★★★★ 5/5

Google

The letting agent Bo, was fantastic and really went above and beyond to make sure we had everything we needed to get in and settled comfortably. She had to do some extra running around to ensure all the amenities were in place and that things like the smoke alarms were working properly, and she handled it all with care and professionalism. Really great service and very much appreciated.

Bonnie-Lyn · 11 July 2026

★★★★★ 5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

★★★★★ 5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

★★★★★ 5/5

Trustpilot

We bought a property through John D…

We bought a property through John D Wood. The service was excellent. Victoria was very good, candid and direct in the right moments and communicative throughout. It was evident that they worked 'for their clients' as much as they did balancing securing the sale. I will be using them when we come to move on.

James · 5 June 2026

★★★★★ 5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026