Trusted Agent profile

John D Wood and Co Lettings reviews

★★★★★ Great

392 reviews across 2 platforms

129-131, Notting Hill Gate, London W11 3LB

John D Wood and Co Lettings's London office at 129-131 is rated 4.0 out of 5 across 392 reviews on two platforms, including 183 Google reviews rated 4.8. The 209 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

183

Reviews on Google

This office

Trustpilot logo

209

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for John D Wood and Co Lettings. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

5/5

Google

I recently worked with Paris and had a great experience. Paris really helped me figure out the London rental market without all the added pressure and hassle. He was always very responsive, quick to help me with any questions or problems I had, and was there for me throughout the entire process. I also was able to work with Julia who answered all of my questions and made the process easy for me. Overall such a great time and thank you for making my experience a good one.

Kelsey · 16 April 2025

Agent replied · 25 October 2024

Many thanks for the fantastic 5* review and your kind words Kelsey. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

4/5

Google

My experience with the agency and in particular with Paris was good. He was always available and very cooperative, so that I could smoothly handle the move from abroad. He was always very friendly and supportive. In order to even improve the experience, it would just be great to get more details on the apartment and the usage of the technical items, doors and switches, but this would be just an extra.

Teresa · 16 April 2025

Agent replied · 16 April 2026

Hello Teresa, Thank you for sharing your positive experience with us and for highlighting Paris's efforts. We're glad to hear that he was able to assist you smoothly with your move. We appreciate your feedback regarding additional details on the apartment, and we'll certainly consider this to enhance our service. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Google

Paris was extremely helpful throughout the stressful process. He found the perfect flat for me and followed up closely to check everything was going smoothly, even though he was in a training. I also had a chance to work with Julia, who was very helpful as well. It was a great experience overall and I’d recommend working with Paris if you’re looking for a flat in Notting Hill.

Eda · 16 April 2025

Agent replied · 25 October 2024

Hi Eda, Thank you so much for your wonderful 5* review! We're thrilled to hear that Paris and Julia were able to assist you so effectively. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

5/5

Google

The service I received from Enis Sulejmani when I sold my house in Notting Hill in August was absolutely superb. He obtain a very good price, was always available when I called or emailed with almost instant responses & proceeded with such efficiency that we went from offer to completion within a mere two weeks. Wonderful service from John D Wood.

Bruce · 16 April 2025

Agent replied · 26 December 2024

Many thanks for the great 5* review and your kind words Bruce. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

5/5

Google

We recently had the pleasure of working with Jessie at John D. Wood to find our first flat in London, and we couldn't be happier with the experience. From the first (of a few different) showings throughout signing for our flat, every single person we worked with at John D. Wood was professional, knowledgeable, and incredibly supportive throughout the entire process; especially considering we were new to the unique intricacies of renting in the United Kingdom. Jessie went so far above and beyond to understand our specific needs, preferences, and timeline, and was incredibly responsive to answer any question we had. Being new to the United Kingdom and London, her knowledge of different neighbors and renting practices was hugely helpful. We never felt pressured to make a decision on a flat and appreciated her patience as we explored different options. It felt like Jessie trusted the relationship we had built and trusted the quality of their units to find a place we loved, rather than feeling the need to sell us on a place that we didn’t. That was such a refreshing experience and one that made all of the difference. We knew that if we were taking time to view a flat, it was a potential winner. Ultimately, Jessie helped us find the perfect flat that exceeded our expectations in every way. We are incredibly grateful for her dedication and genuine care for us. She made what can be a stressful experience, very much enjoyable and exciting. If you are looking for a reliable and trustworthy realtor in London, we highly recommend Jessie and John D. Wood.

Stephen · 16 April 2024

Agent replied · 21 June 2024

Hi Stephen, Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care

5/5

Google

By far the best experience we have had with an estate agent to rent out our flat in years. Louna was absolutely incredible - professional, organised, responsive and a total delight to deal with. We chose her after she and another agent valued a flat for us. The other agent was very pushy and money-grabbing whereas Louna gave a very fair and realistic price for the flat and was totally honest with us. She was very sensitive with our existing tenant regarding show-rounds as the tenant had health issues. She sensed when something wasn't right with one potential tenant and wisely acted on this. She helped with finding cleaners, inventory clerks etc and organised everything beautifully so that the new tenancy was as smooth as it could possibly be. We have a lovely new tenant now thanks to Louna. I couldn't recommend her and Julia more highly.

Sophie · 16 April 2024

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

5/5

Google

Paris was a very attentive agent who helped me with everything at any time of day. He went above and beyond to ensure the rental process went smoothly and made my transition into the house as easy as possible. I truly appreciate his professionalism and dedication throughout the entire process.

Mari · 16 April 2025

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review Mari! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently worked with Jessie. I've worked with many agents and none have been more personable than Jessie. As a renter this is extremely important as the London market is very competitve and moves very quickly. Having someone listen to your needs and put in the effort to meet those needs goes a long way. Jessie was extremely communicative and prompt. I will certaintly be reaching out to her for my next move!

Jack · 16 April 2024

Agent replied · 21 June 2024

HI Jack, thank you for taking the time to share your experience and for your wonderful review! Kind regards, Scott, Customer Relations.

5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

5/5

Google

I had a positive experience overall with John D Wood & Co. Notting Hill. While there were some initial issues, they were handled professionally. I would especially like to highlight Pratima’s (from the Corporate team) proactiveness and continuous support throughout the process, her responsiveness and commitment made a real difference. Thank you again for your assistance.

Norbert · 2 April 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood and Co Lettings's Google reviews

Questions about John D Wood and Co Lettings

How many reviews does John D Wood and Co Lettings have?

John D Wood and Co Lettings's London office has 392 reviews across two platforms: 183 on Google, 209 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is John D Wood and Co Lettings's rating?

John D Wood and Co Lettings is rated 4.0 out of 5 across all 392 reviews, and 4.8 out of 5 on Google from 183 reviews, checked 9 October 2026.

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: John D Wood and Co Lettings, London won Trusted Agent.

Where is John D Wood and Co Lettings's London office?

John D Wood and Co Lettings, 129-131, Notting Hill Gate, London W11 3LB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.