Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,961 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,961 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,654

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

306

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every John D Wood and Co Lettings office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

Used to be a good company, Faron Sutaria. I really miss those guys. Thank you to all the team at property management and also lettings. It was great great. You feel like they really cared about everything. Since the merger, I think the teams have changed, and now property management is not as good. It's gone more 'corporate'. Lettings is still ok. What happened to the office on Old Brompton Road? Sad.

Alexander · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Hi Alexander, Thank you for taking the time to provide us with your feedback and I am sorry to learn that you have persuasive a recent change in service. I would like to assure you that client experience is very important to us and our local teams. So that we can look into any concerns you may have further, can you please e-mail us to discuss at review@countrywide.co.uk. Kind regards, Scott

5/5

Google

Great experience with George and the team. Extremely knowledgeable, responsive, and helpful throughout the process of finding and buying a flat in London. As overseas buyers, George’s help through the process was invaluable. Thanks for a great experience!

Tim · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Thank you Tim for your 5* review and kind comments. All the best, Mike.

5/5

Google

Couldn't be happier with how Sebastian helped us obtain our new rental property in South Kensington. Very communicative and he was definitely working to get a good match between landlord & tenants.

Graham · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Many thanks Graham for your excellent 5* review of the service you received from our local John D Wood & Co team. Kind regards, Lucy.

5/5

Google

An extremely professional and courteous service from all of the team. George in particular was very helpful throughout the process of our purchase and really stepped up to the plate in the final days ahead of exchange when the going started to get tough. He remained very calm and collected and acted very fairly and openly as the go-between. His advice was solid at all times and my wife and I are highly appreciative of his polite, proactive and efficient modus operandi

Raj · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Thanks Raj. Your comments in regards to the team are very much appreciated. Best wishes, Mark

5/5

Google

Our most excellent experience with Sebastian was an absolute pleasure. Sebastian was always polite, humorous, informative and totally on the ball from go to woah. We hope to stay in touch with Sebastian and not just for business but also as a good friend. Sebastian was unfailingly professional in each of our meetings and also via correspondance. You are very lucky to have such an exemplary employee. He made our whole flat hunting experience as easy and quick as possible.

Suze · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Hi Suze, thank you for the excellent 5* review. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Sebastian and everyone involved at the John D Wood & Co branch. Many thanks, Lucy.

5/5

Google

Just completed on the sale of my property. Angelo, George and the team did a great job throughout the marketing, negotiation and sale. They ensured the whole process ran smoothly. Nothing was too much trouble and they provided excellent advise. They were a pleasure to work with. Thank you

James · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Thank you James for your 5* review and kind comments. I'm pleased to hear that Angelo, George and the team provided you with excellent service. All the best, Mike.

5/5

Google

Fantastic experience moving into my new home, thank you so much Sebastian. I received a professional and dedicated service from John D Wood, with such a quick turnaround from the viewing to moving in. Sebastian made the whole experience a delight! Thank you so much! I would recommend Sebastian and John D Wood!

E · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Thank you for your glowing 5* review of our John D Wood & Co team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy

5/5

Google

I have been looking for a flat in the South Kensington area, but had a few important constraints that limited my options quite a bit - I have two dogs, and needed a place with either a balcony or a garden, and that was also pet friendly. I was helped by Mr. Sebastian Aquilino at the Gloucester Road John D Wood, who was very determined and persistent in trying to find a nice flat for me. He was very quick to understand the standard and style that I was looking for, and though we looked at quite a few options before finding the final one, all of them were exactly the style that I wanted. I find this to be a very valuable skill in this business. I am currently in the referencing part of the process, but everything has been uneventful and straightforward. Big thanks to Sebastian and John D Wood for helping me find a perfect flat!

P · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Wonderful to read Pedro that you have had a great experience so far with our John D Wood branch in South Kensingotn and that they are helping and supporting you with finding a new home for you and your dogs. Best wishes, Scott.

5/5

Google

We had a wonderful experience with John D Wood, from the very start of our flat rental search. The website is super user friendly and details everything you need to know about the properties. We were also very lucky to land the most amazing estate agent, Harriet (Hattie) Pothecary. She's bubbly, determined and a real pleasure to be around. I would recommend John D Wood to my friends and family.

Aude · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Wonderful to read Aude that you had such a brilliant 5* experience during your flat search and that you found the John D Wood website super user friendly and brimming with relevant information. I will of course, pass on wards your kind comments about Harriet and would like to wish you the very best in your new home! Kind regards, Scott.

5/5

Google

We had a really pleasant experience with John D Wood. Their agent, Hattie, did a wonderful job and helped us immensely with our flat search. She's friendly, responds quickly to e-mail and genuinely wants to help you find your home! Looking forward to teaming up with her again in the future!

Stéphanie · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

It is wonderful to read another brilliant 5* review about Hattie and the team at John D Wood. It is great to see that Hattie was able to help you so much in finding the ideal home and It is brilliant to read that you would be looking forwards to using John D Wood in the future. Kind regards, Scott.

5/5

Google

Several people at JD Wood Gloucester Road offices have given thoroughly professional service over several years finding good quality tenants for my properties.Their knowledge of the distinctive features of my apartments has made the difference. They are friendly and discuss the results of viewings with me, passing along information about what tenants are looking for, resulting in good marketing which saves time for everyone. They are good at matching requirements to what is on offer. Highly recommended.

Roland · 17 June 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

Agent replied · 15 June 2024

Hi Roland, many thanks for taking the time to leave such a glowing 5* review and recommendation. I'm extremely pleased to read of the professional and positive experience you have had with the knowledgeable and friendly team at John D wood . Best wishes, Tracey.

5/5

Trustpilot

Excellent service from start to finish!

I'd like to thank the whole team at John D Wood in South Kensington and in particular Umar and Angelo for introducing a buyer and working together with all parties (solicitors, managing agents, freeholders, buyer and vendor) in a friendly, personalised and dedicated way from start to finish. Although the whole process - from offer and sales memorandum till exchange of contracts and completion of the sale at the agreed price - took approximately 12 weeks, Umar and Angelo have always kept me informed of every single step towards achieving a successful sale. It was often just a text or quick phone call - even on a Sunday - which kept me motivated throughout the process. I believe that with John D Wood I have been in very good hands and would therefore highly recommend them.

Mark · 6 June 2019 · John D Wood and Co Lettings Cobham

5/5

Google

Katie sweetingham at the chelsea office was wonderful very quick to understand my needs and only showed me relevant properties that completely matched my wish list. Very responsive and knowledgeable. Also then worked with me through …

Corinna · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you Corinna for taking the time to leave your 5* review. It was wonderful to read that the John D Wood & Co branch and Katie were able to provide you with such an excellent experience and were very supportive throughout the process. … More

5/5

Google

Katie Sweetingham was an absolute joy to work with! She took the time to find out exactly what we were looking for, worked tirelessly on our behalf, and was always upbeat and a pleasure to be with. Extremely professional, she actually made …

Bonnie · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you Bonnie for your fantastic 5* review of John D Wood & Co. It is always great to read that a client has had such a positive experience and that the whole team were professional, upbeat and a pleasure to work with. Thank you for your … More

5/5

Google

Katie Sweetingham from JDW was an absolute delight and one of the better agents I've had the pleasure to work with. I called her after being given her details from a friend and I was not disappointed. She is professional, took time to listen, understood my requirements, tried her very best to find me properties that fit my needs and budget. I felt like she had my best interest at heart and made time around my schedule. She was always courteous even when my negotiations got tricky sometimes. I would highly recommend Katie and would call on her again should I be in the market for a property. Very happy with my new home.

Dipal · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you Dipal for your amazing 5* review of our John D Wood & Co. team, especially Katie. It is great to read that you were recommended to us by a friend and that we did not disappoint! It is wonderful to read that Katie was able to help you find an ideal property and that she always had your best interests at heart. Thank you for your recommendation and I am please to read you are very happy in your new home! Best wishes, Scott.

5/5

Google

Better than the rest.

666richard6661 · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you for the 5 star review, glad we could help. Kind Regards, Sarah

5/5

Google

Jessica was fantastic to deal with, and both very knowledge and accommodating. Would highly recommend in the future!

Remy · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you Remy for your 5* review and recommendation! Best wishes, Scott

1/5

Google

I rented a flat through their agency for a year. They sent me the check-in inventory 9 months after the beginning of my rental agreement, after many fights with them because they DIDN’T know who had it. When I left the flat after a year, they sent me the inventory check out 2 weeks after it being done and i’m still chasing for my deposit after a month. BAD AGENTS, BAD AGENCY

Analias · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Dear Zine, I am sorry to learn of your disappointment, we take all our reviews very seriously, therefore, we would do all we can to support you. It may help to clarify that matters regarding deposit release are not in the hands of the agents as the Landlord’s authority is required in order for all funds to be released. If you would like for us to discuss this further then please give us a call on 020 3369 1373 to discuss. Kind Regards, Sarah (Customer Relations Advisor)

1/5

Google

Sadly I have had a terrible experience with John D Wood when checking out of my property. They encouraged the landlord to make deductions from my deposit that were completely unfair and fabricated (and which I am now disputing). I not recommend them to anyone.

Emilie · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Dear Emilie, I am sorry to read of your customer experience. The branch act as an impartial third party in deposit returns and would not encourage a landlord to make unfair deductions. If you would like to discuss this further then please give us a call on 020 3369 1651. Kind Regards, Sarah (Customer Care Executive)

4/5

Google

Thanks Jessica for all your efforts and professionalism whilst helping me to find a rental property. Highly recommend her to anyone looking for a nice rental property in SW, South Central London areas. She really took the time and understood what we were looking for.

Brett · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Many thanks Brett for the great review of your experience with Jessica and the John D Wood & Co team. Thank you for the recommendation. Kind regards, Lucy

5/5

Google

I’ve worked with a couple of estate agents over the last few years and I can’t recommend Katie Sweetingham from John D Wood enough. I had a very specific house criteria and she went over and beyond to help me find the perfect property which took us months to get right, yet she never gave up and constantly updated me on options! Definitely my go to for all lettings and sales moving forward!

Kerry · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Dear Kerry, thank you for your kind words for our dedicated John D Wood & Co team. It is great to read that they offered a service worthy of 5* and that Katie went over and beyond to help you find your perfect property. Kind regards Emma

5/5

Google

We actually checked out a few agencies before we met Katie from John D Wood. She is a total game changer and impressed us on spot! It's our 2nd week in London and we already found a perfect place to stay thanks to her. Very professional, knowledgeable, responsive and efficient!

Tracy · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you Tracy for your wonderful 5* review. Kind regards, Emma.

5/5

Google

Had a wonderful experience with Katie who was very thoughtful in the selection of apartments she showed us that matched our specific preferences and requirements, thanks to her attention to detail. She was very responsive, methodical and dependable with her follow ups. The office is knowledgeable and very up to date with available properties, and works with many landlords on a long term basis, Katie made the entire process hassle free, with good coordination among her colleagues for weekend cover. On top of everything, she’s got a wonderful personality, real energy and is a real pleasure to work with. I would have no reservations in recommending her to anyone in search of somewhere to live in the area..

Wan · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you Wan for recognising the brilliant level of service your received from Katie and the team at John D Wood with your 5* review! It is great to read that you found the entire process hassle free and that the whole team helped support you to your goal. Thank you so much for your kind recommendation and I would like to wish you the very best for the future. Kind regards, Scott.

5/5

Google

I have been delighted with the excellent service I received from all of the John D Wood Chelsea team. It started with Katherine, who was the only property agent I met during my search that took the time to really understand what was important to me and as a result she quickly identified my ideal flat; a very professional and a lovely lady. Then she along with Ghiles, and Isaac made every effort to enable me to move into my new home in a very tight time scale. And now Tamara is taking excellent care of the day to day property management. Thank you all, your support is much appreciated

Tracey · 16 April 2019 · John D Wood and Co Lettings London (296)

Agent replied · 14 June 2024

Thank you Tracey for your wonderful 5* review of our team at John D Wood. It is great to read that you felt supported throughout. Best wishes, Scott

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Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 473 reviews rated 4.1 out of 5, followed by Oxford with 460.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent.

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