Trusted Agent profile

John D Wood and Co Lettings reviews

★★★★★ Great

344 reviews across 2 platforms

287 New Kings Road, London SW6 4RE

John D Wood and Co Lettings's London office at 287 New Kings Road is rated 4.0 out of 5 across 344 reviews on two platforms, including 146 Google reviews rated 4.9. The 198 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

146

Reviews on Google

This office

Trustpilot logo

198

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for John D Wood and Co Lettings. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience working with Simon. From start to finish, he was extremely attentive, thoughtful, and professional. He consistently went above and beyond to ensure everything was handled smoothly and efficiently. Simon was incredibly responsive - always quick to reply and proactive in keeping me updated throughout the process. His organization and attention to detail gave me complete confidence, and his thoughtful approach made what could have been a stressful experience genuinely pleasant. I couldn’t recommend him more highly!

Christopher · 6 August 2025

Agent replied · 12 November 2025

Hello Christopher, Thank you so much for your wonderful 5* review! We're thrilled to hear about your excellent experience with Simon and how his attentiveness and professionalism made the process smooth and pleasant for you. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

5/5

Google

Jamie was great to work with - super responsive, respectful, and kind throughout our search for a home in Fulham. He was always on top of everything, made looking for a house smooth and stress-free, and was enjoyable to work with. I’d highly recommend him to anyone looking for a helpful and professional agent.

Gabrielle · 29 October 2025

Agent replied · 12 November 2025

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

5/5

Google

I can highly recommend Jamie Ropner as an agent; I dealt with him as a buyer and he was incredibly personable and professional on all occasions. I felt confident going into the process as it felt like the agency’s whole portfolio of properties were competitively priced and Jamie was very knowledgable about the Fulham real estate market.

Carla · 5 August 2025

Agent replied · 27 August 2025

Hello Carla, Thank you so much for your excellent 5* review! We're thrilled to hear that Jamie provided you with such a positive experience and that you felt confident throughout the process. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Charlotte Puttock has been absolutely outstanding, the best agent I’ve ever worked with. She helped us find our dream home and made the entire process smooth and stress-free. Charlotte was professional, attentive, and genuinely cared about finding the perfect fit for us. We couldn’t be happier with the experience and are so grateful for her support.

Vivianne · 25 July 2025

Agent replied · 23 September 2025

Hello Vivianne, Thank you so much for your wonderful 5* review! We're thrilled to hear that Charlotte provided such outstanding service and helped you find your dream home. Your kind words mean a lot to us, and we'll be sure to pass them along to Charlotte. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

5/5

Google

I was lucky enough to deal with Simon in lettings at John D Wood. Whilst trying to find a new flat I must have met with 7+ lettings agents, Simon was by a huge margin the best I met. He worked to my timetable but was pro-active in reaching out and not afraid to hold me accountable to soft deadlines we had agreed on but the most impressive part from this experience has been how well he knew the properties he showed me. We drove round all the properties in one afternoon he felt were suitable for me, asked what I did in my spare time (which at the time I thought was just to make conversation) and proposed properties to me that not only fit my requirements for a property but also had researched amenities nearby that he’d learned would be important to me, showed me photos of good gyms and parks nearby each property and could make great recommendations for restaurants and bars. It felt like we were working together to find a suitable flat rather than just trying to push me to let through him. Unfortunately due to some bad luck previously on the search I was under a serious time crunch so ended up going with another flat which I liked as it was important I signed on something ASAP, but I would have loved to have given Simon my business just because of how impressed I was at the experience working with him and would be happy to recommend him to anyone who is looking

Max · 14 June 2024

Agent replied · 20 June 2024

Hello Max, thank you for sharing your positive experience with Simon at John D Wood. We are delighted to hear about the exceptional service you received during your flat search. Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

5/5

Google

Title: Exceptional Service from from John D Wood & Co. States Agency and Simon I recently had the pleasure of working with John D Wood & Co States Agency, particularly with Simon and I must say the experience was nothing short of exceptional. From start to finish, Simon demonstrated a level of professionalism, expertise, and genuine care that exceeded my expectations. Simon made the moving process smooth and stress-free. His knowledge of the market and attention to detail ensured that every aspect of the transaction was handled efficiently. He took the time to understand my needs and preferences, providing personalized recommendations that ultimately led to finding the perfect place. What truly stood out was Simon commitment to customer service. He was always available to answer any questions or concerns, and his friendly demeanor made communication effortless. His dedication to ensuring a positive experience for his clients is evident in every interaction. Overall, I highly recommend John D Wood & Co States Agency to anyone in need of real estate services. Their professionalism, expertise, and exceptional customer service make them a standout choice in the industry. Thank you, Simon for making my moving process a breeze!

Elya · 30 May 2024

Agent replied · 20 June 2024

Hi Elya, Thank you for sharing your wonderful experience working with Simon at John D Wood & Co. Estate Agents Parsons Green. We are delighted to hear that Simon provided exceptional service and made your moving process stress-free. We appreciate your recommendation and look forward to assisting you in the future.

5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

5/5

Google

My family recently moved into a new flat, and I want to express my sincere thanks to Simon Franks for his support throughout what turned out to be a long and at times stressful process. From start to finish, he was patient, professional, …

Selma · 16 May 2025

Agent replied · 13 June 2025

Hello Selma, Thank you so much for your wonderful 5* review! We're thrilled to hear about … More

5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

5/5

Google

I could not be happier with my experience working with Simon Franks! As someone who is new to the UK, there are a lot of steps of the leasing process that are unfamiliar to me. Simon took the time to clearly and carefully explain the process, as well as how utilities, council tax, etc work. He was thorough, kind, and knowledgeable, truly making the worlds of difference during a very stressful time. Could not recommend enough! Thanks so much, Simon!

Helena · 25 July 2025

Agent replied · 23 September 2025

Hello Helena, Thank you so much for your wonderful 5* review! We're thrilled to hear that Simon was able to make your leasing experience smooth and stress-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

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Read John D Wood and Co Lettings's Google reviews

Questions about John D Wood and Co Lettings

How many reviews does John D Wood and Co Lettings have?

John D Wood and Co Lettings's London office has 344 reviews across two platforms: 146 on Google, 198 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is John D Wood and Co Lettings's rating?

John D Wood and Co Lettings is rated 4.0 out of 5 across all 344 reviews, and 4.9 out of 5 on Google from 146 reviews, checked 9 October 2026.

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: John D Wood and Co Lettings, London won Trusted Agent.

Where is John D Wood and Co Lettings's London office?

John D Wood and Co Lettings, 287 New Kings Road, London SW6 4RE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.