John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

★★★★★ 5/5

Google

Fantastic Halloween effort! A brilliant and creative idea. Worth a visit.

Claire · 7 October 2026 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

Google

Rating only, no written review.

Akshay · 6 October 2026 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

Google

I spent nearly three months searching for the right property in West London, and it turned out to be a far more complicated process than I had expected. With all the recent changes in the rental market and the uncertainty surrounding the Renters’ Rights reforms, I encountered a number of unexpected issues from landlords during the application process. Despite having around 25 years of renting experience, an excellent rental history and never having paid my rent late, I somehow ended up going through three separate reference checks within just five weeks! Three tenancy applications fell through at a very late stage for different reasons, including landlords changing their position on guarantors or not being entirely familiar with their responsibilities in the UK rental market. Unfortunately, in some cases the other letting agents did not communicate the circumstances clearly enough between landlord and tenant, which made an already stressful process even more frustrating. That experience changed completely when we met Thomas Galvin from John D Wood. Tom showed us the property, understood our situation immediately and, most importantly, communicated everything clearly and properly with the landlord from the outset. He managed the process extremely well and ultimately helped us secure a fantastic great sized 3 bed 3 baths property in the Knightsbridge area. I sincerely appreciate everything Tom did for us. He is genuinely friendly, responsive and professional, and he continued helping well beyond simply agreeing the tenancy. Everything from the paperwork to key cutting, furniture deliveries and the practical arrangements before moving in was handled smoothly and efficiently. Having rented through many of the major estate agencies across Prime Central London over the past 25 years, I can confidently say that this has been one of the smoothest and most professionally handled experiences I have had. A huge thank you to Tom and the team at John D Wood. Excellent service from beginning to end, and I would highly recommend Thomas Galvin to anyone looking to rent in Prime London.

Rike · 21 September 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

I’m not looking to rent my property straight away however I’ve visited a few agents to discuss my situation, when I’ve let other agent know this I felt the immediate lack of disinterest however this wasn’t the case walking into John D Wood Richmond and speaking to Anton. I Will 100% be letting my house with them.

Aaron · 20 September 2026 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Andrew Topping and his team did an excellent job of helping us sell a house in a difficult market. They were responsive, and kept us up to the mark when solicitors were working on the exchange of contracts. Highly recommended!

Mark · 20 September 2026 · John D Wood and Co Lettings Oxford

★★★★★ 2/5

Google

It was extremely difficult to get through to them by phone, and even when we did manage to speak to someone, the communication was often very rude and unprofessional, particularly from James. During the property viewing, he also repeatedly pressured us on the price, which made the whole experience feel very uncomfortable.

韩瑞琦 · 12 September 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 1/5

Google

Tried to call and email regarding an issue about the flat and heard no responses for weeks. Very disappointing and extremely inefficient despite the issue being urgent and really affect our living.

Isabelle · 12 September 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 1/5

Google

If I could give Zero or Negative stars, I would! I bought a property through them, but I will never engage with John D Wood South Ken Sales ever again, very unprofessional. Money driven, Untrustworthy! After nearly 3 decades of property transactions in London, I recognise the behaviours of an estate agent which must be avoided. For future transactions in London, I will only engage with certain other firms.

Charles · 12 September 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

I’ve rented in London for the past three years and James Mander is, by far, the best property manager I’ve had. With previous managers, even simple issues took months to resolve despite multiple emails and reminders; nothing seemed to get followed up. Since James took over, everything has changed. He coordinates promptly with the landlord, follows through with contractors, and ensures repairs are completed quickly and properly. Communication is clear, proactive, and professional, and you can tell he genuinely cares about tenants’ experience. I would highly recommend James to any tenant or landlord looking for reliable, responsive, and effective property management.

Ehab · 12 September 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

Absolutely outstanding experience with James. From start to finish, he was professional, approachable and incredibly efficient. He made what could have been a stressful process feel completely straightforward and was always available whenever I needed help or had a question. James genuinely went above and beyond, he kept me informed, dealt with everything promptly and made me feel like I was in safe hands throughout. His communication, attention to detail and willingness to help really stood out. It’s rare to come across someone who takes such genuine pride in their work and puts the customer first. James is an absolute credit to the company, and I wouldn’t hesitate to recommend him to anyone. 5 stars without question, easily one of the best Property Managers I’ve dealt with.

ZEQIR · 12 September 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 1/5

Google

I personally visited my friend several times while she was living in a John D Wood-managed property on Courtfield Road, and I personally witnessed mice inside the flat, including in the living areas. This was particularly concerning as she was living there with her young child. I also saw first-hand how difficult it was for her to get these issues addressed. I personally tried calling the South Kensington branch on her behalf over several days, but repeatedly received no answer. When she eventually managed to get through, their response was dismissive, lacking in understanding and far from helpful. The mice were not the only issue. She also had ongoing problems with her boiler, meaning she could not properly use her shower. Responses and solutions took an unreasonable amount of time, and she was repeatedly left chasing them for basic answers and repairs. What I found particularly unacceptable was that, despite all these unresolved issues, they still had the audacity to increase her rent. Having personally witnessed the conditions and the way she was treated, I found the whole situation extremely frustrating and unacceptable. The way a single mother with a young child was treated while dealing with basic living and maintenance issues should, in my opinion, be a major red flag for anyone considering using John D Wood’s services. It certainly would be for me.

Stoyan · 12 September 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

We had an excellent experience with John D Wood & Co in Wimbledon when purchasing our flat. Peter Woods was professional, helpful and responsive throughout the whole process. Communication was always clear and timely, and Peter was very good at keeping things moving and helping whenever something needed clarification or follow-up. The whole Wimbledon team were friendly and helpful, including through the final stages of completion and collecting the keys, which made the process much easier for us. We were very pleased with the service we received and would happily recommend Peter and the John D Wood Wimbledon team to anyone buying or selling a property in the area.

Denorik · 11 September 2026 · John D Wood and Co Lettings London (5 Church Road)

★★★★★ 1/5

Google

Had an absolutely appalling experience with Ben the Head of Lettings and Molly the negotiator. We were misled and coerced towards making a certain offer. Even though an offer mad made there were lies and a complete lack of transparency in the way our offer was handled. The lies continued while trying to justify their position. A subject access request has been raised to prove their lies and a formal complaint is being made with progression to the ombudsman. Unfortunately we’re still left in the detrimental position without the property, with no responsibility or accountability being accepted by the agents. Take extreme care when dealing with lettings in this office.

Umair · 11 September 2026 · John D Wood and Co Lettings London (5 Church Road)

★★★★★ 1/5

Google

I enquired about vacant property management and initially received a couple of slow responses from Karen confirming they could provide the service. However, when I tried to move forward, my calls and emails were repeatedly ignored. I was constantly told she was in meetings or on another call and would get back to me, but she never did. I even asked to be directed to someone else if she couldn’t assist, and still received no response. Extremely unprofessional and disappointing.

Taiba · 11 September 2026 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Anton has been friendly, professional and incredibly helpful throughout our new tenancy with John D Wood & Co. Estate Agents Richmond. He answered all our questions, kept us updated throughout and helped throughout the entire compliance process. He has made the whole experience smooth and straightforward. In general our experience with this agency has been highly positive with a team full of friendly and helpful people from Jemma who helped with the viewing and Shiv who met with us in office on a Saturday to take down our information and help us find a rental property despite working in sales. As well as Lucy who helped organize the referencing and paperwork for us.

Chris · 11 September 2026 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Charlie and the team pulled out all the stops to keep our sale on track. They were thorough and professional, and kept us updated throughout. We would unhesitatingly recommend them.

Mel · 11 September 2026 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

I have just rented a flat in Chelsea with the assistance of Pia. She did an outstanding job like no other agent did (and I met about a dozen while house hunting). Thank you Pia!

Ελουιζ · 11 September 2026 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

I was a graduate student moving to London with little time to find a flat. Had a bad experience with another real estate agent from a different company, but Pia immediately turned a bad experience into a positive one with her upbeat nature and driven attitude. We would have never found a flat in time if not for her. I cannot recommend her and John D Wood enough!

Catherine · 11 September 2026 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

Within 10 days of the house going on the market with 7 offers in over the asking price, we went to a full and final offer stage, and choosing a private cash buyer were able to complete in 5 weeks of the house launch, with an excellent brochure and thoughtful targeted marketing, thanks to Andrew Topping whose expert advice we were happy to follow. It was an extremely painless process, made even more so by the expertise offered. The fee was very well earned. Maybe the right house at the right time, I don't know, but, like Napoleon I'd choose a lucky realtor over one who wasn't.

Julian · 11 September 2026 · John D Wood and Co Lettings Oxford

★★★★★ 1/5

Google

To prospective renters in South Kensington / Gloucester Road: I strongly recommend doing your due diligence before renting a John D Wood-managed property on Courtfield Road. I was a tenant at the property for two years and am sharing my honest experience… Repeated mice infestation During my tenancy, my young daughter and I experienced three separate episodes of mice infestation, including mice regularly appearing in our living space and kitchen. Despite repeated requests for help, I was at times ignored for weeks. On one occasion, pest control attended to remove a dead mouse from our kitchen. They advised that entry points needed to be properly sealed to prevent recurrence and that the landlord had been made aware. Despite this, the landlord chose not to act, so we continued to cohabit with mice. P.S. The pest control agent told me they had previously attended the flat for exactly the same issue during an earlier tenancy and it had also not been addressed. Living through recurring mice infestations with a young child, when preventative measures had been recommended, was totally unacceptable. The way the landlord chose to handle (or not handle) the matter was completely (insert your own adjective here). Which, quite unsurprisingly, led to the even more ridiculous handling of my deposit… Deposit handling I was not contacted for over two months, despite repeatedly trying to contact the responsible person, James (listed as Kieran on their website), by email, telephone and attending the branch twice. On one occasion I even saw him in the branch. Yet James denied receiving any communications from me despite clear evidence and witnesses. I eventually made contact only after escalating to his seniors. When communication resumed, I was presented with several deductions I considered totally unreasonable and disproportionate, including a £390 cleaning charge despite the property having already been professionally cleaned, as well as proposed replacement costs for “wear and tear” items which, in my view, could reasonably have been remedied and should not be used to fund refurbishment of the property. When I disputed the deductions, I was repeatedly asked for further evidence and explanations, including proof of professional cleaning and detailed recollections of how alleged damage occurred, which I provided in good faith. Despite this, my evidence and explanations seemingly went unnoticed and the landlord’s position remained “firm and unchanged”. I couldn’t help wondering why they asked for this evidence in the first place, if not simply to make the process more drawn out. Then, after approximately two and a half months, I was informed that the landlord’s position had changed again and additional charges, including possible carpet replacement, were being considered. I was also told their cleaning contractor had been asked to attend again to update the cleaning quote, and I had to wait for details needed to escalate to TDS, further extending a process that had already taken months. At this point, returning a tenancy deposit appears to have developed into a considerably more complicated project than dealing with three separate mice infestations ever was… Jokes aside, I was a tenant for two years, paid my rent, including increases in line with inflation, six months upfront at a time, and caused very little difficulty throughout my tenancy. I was consistently accommodating when it came to problems with the property and landlord. It is unfortunate that the same flexibility seems to disappear rather quickly when there is money to be deducted from a tenant’s deposit. So, to anyone considering renting in South Kensington / Gloucester Road, and particularly this property: please do your due diligence, document everything and keep every email. I sincerely hope your experience is better than mine. As for my deposit, perhaps one day it too will successfully find its way out of Flat 9.

Dianni · 12 August 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

We worked with JD Wood King´s Road to place our Chelsea flat on the rental market. Bo was always clear, honest and highly responsive. The net result is we found a tenant before the property was advertised. Highly recommend Bo and her team.

DIEGO · 11 August 2026 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

Great support from Bo in lettings. She found me a tenant quickly and I was impressed by her advice and guidance on pricing and pitching the property.

Hafeeza · 11 August 2026 · John D Wood and Co Lettings London (296)

★★★★★ 1/5

Google

Rating only, no written review.

Katherine · 11 August 2026 · John D Wood and Co Lettings Oxford

★★★★★ 1/5

Google

Impossible to reach anyone via any of the phone numbers provided. No matter how often you call, no matter what time of day, it's always the same: an auto-attendant voice message saying they're too busy dealing with other customers. No point leaving a message either as no one returns calls. Not sure how they stay in business....

Allan · 11 August 2026 · John D Wood and Co Lettings Oxford