Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have been renting my property through John D Wood South Kensington branch for the past 5 years. I live in the Middle East so it not easy to remote manage my property. After some initial teething pains, JDW placed Sarder Berzo on my account and what a blessing he has been . Sardar is dedicated , hard working and really treats his clients as clients ! The commitment and dedication is first rate . It’s a treat and am so pleased with JDWood ever since Sardar Berzo took over my account . Much kudos and he deserves a raise or something.
Khurram · 12 October 2023 · John D Wood and Co Lettings London (125 Gloucester Road)
Agent replied · 15 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am absolutely happy with the service of John D Wood. This is particularly true since Mr Sardar Berzo took over the task to manage my flat in London. The level of commitment, quality of work, reliability and pro-activity is outstanding.
Maria · 12 October 2023 · John D Wood and Co Lettings London (125 Gloucester Road)
Agent replied · 15 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had a very positive experience with John D Wood, with any questions / issues I’ve raised having been addressed attentively and in a very timely manner. In particular, Sardar has been a great property manager - very helpful and attentive, quick to respond to any query, always happy to help, reassuring during a boiler breakdown crisis (!) and friendly. I would very happily seek the property services of both Sardar and John D Wood again.
Darcey · 12 October 2023 · John D Wood and Co Lettings London (125 Gloucester Road)
Agent replied · 15 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Seyedehsan · 11 October 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 11 October 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMs. Crocker Head of Lettings is not to be trusted her dubious nature when and lack of detail when presenting tenants is questionable. Trying to force clients to accept tenants without full references, sharp sales practices are a worry for this agency.
C.I · 11 October 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 11 October 2026
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJ D Wood did a fantatic job helping us sell our flat in Wimbledon Park. We faced a few hurdles that were unexpected but Chris and Lewis got things on track and got the sale through when we had given up. I would thouroughly reccomend them if you are considering selling a property.
Maxyboy34 · 11 October 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOne of the best teams of Protima , Harry and Ashlee. Very transparent , best offers and a balanced view in tenants and homeowner . They even resolved the issues by getting sales and management teams together . Protima , even though was a sales person , helped us throughout our letting period . My experience was much better with this boutique compared to Big Brands.
Saurabh · 11 October 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Mustafa · 11 October 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
We notice that you have already posted a similar review for this office regarding your experience please can you contact us directly via review@countrywide.co.uk so that we can look into any concerns for you. We appreciate your frustration, however, we would ask you kindly to refrain from repeating your review.
★★★★★ 5/5
GoogleI had the most impressive service from John D Wood. It was first class. I was kept informed of every viewing and all their comments, so I knew exactly what was going on at any time. Mostly I dealt with Peter who couldn’t have been more clear and helpful. I’ve bought and sold several properties in my time and I’ve never had this level of service from any other agent. I can thoroughly recommend John D Wood.
Cheryl · 11 October 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStephen English recently took over as point of contact for the flat I am renting and he has been very helpful in solving any issues that I have had.
Christopher · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 11 October 2026
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our apartment together with Tracey in the Richmond branch and we couldn’t be more happy with her support and guidance throughout the sale. Very professional and friendly.
Frej · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rented a property through Olivia at JD Wood in Richmond. Olivia was fantastic, responsive, organised and patient! I would have no hesitation in recommending JD Wood's letting service in Richmond.
Mark · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience using John D Woods in Richmond! Gabriella from the lettings team was a huge help in my flat search and was very responsive to all my communications. Would highly recommend using this estate agent!
Kelsey · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf you have a house to sell - or a house to let - don't hesitate, just contact John D Wood Estate Agents, Richmond. In this impersonal & ghastly corporate world that threatens all of us, JOHN D WOOD is still an Estate Agent of integrity & amazing personal customer service!
You can trust they will treat you as a real person - not just a profit margin! They will go above & beyond to fulfill exactly what you need & want - whether it be to renovate & re-market a property for letting, as in my case - or to sell your property! You can trust in their amazing expertise & dedication to give you exactly what you need.
Look no further, JOHN D WOOD is the company you want in your corner! I have been with them for very many years & they never fail to deliver! And frankly, they're some of the nicest people on the planet! I can't recommend them more highly.
Billie L Mayer
Billie · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our first flat with help from John D Wood. Tracey was a great help to us. She was incredibly helpful and always professional. We did appreciate her knowledge and guidance through the process complexities. We wholeheartedly recommend working with the agency - and with Tracey.
Artur · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Jason and the team, it shows they truly care. Jason really took time to listen and found him highly professional, compassionate and knowledgeable. Thanks to Jason and wider team, I have managed to move in a lovely place in just under one week from my viewing. The team has been extremely helpful and efficient in setting everything up and they have been constantly in touch to make sure I am well looked after. By far my best experience with an estate agent.
Malina · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just sold our flat in Richmond via John D Wood and have been really pleased with all the support we received from the Richmond office. Communication was excellent throughout the viewings and once we had found a buyer plus Tracey and Mark were proactive and great to deal with. Highly recommended.
Bernard · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe worked with Tracey to sell our flat in Richmond and we were very happy with the professional service and support they gave us. We had many qualified buyers view our property and as a result we were able to achieve the asking price we wanted. I would definitely recommend, a pleasure to work with.
Dan · 11 October 2023 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn D Wood (Oxford) operate differently: Unlike many agents who parcel up elements of the process and pass them into the hands of back-office staff, all of the JDW team are, at all points, equally well-informed about context and are equally able to to progress things.
Their marketing, while low-key, generated many enquiries, the team lined up viewings very effectively and the office responded really well to challenges from prospective purchasers (and this vendor!).
The transaction itself was handled efficiently with support from local solicitors.
Overall, a great service - highly recommended.
Neil · 11 October 2023 · John D Wood and Co Lettings Oxford
Agent replied · 11 October 2026
Hi Neil, Great to read your wonder 5* review and experience! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleAbsolutely faultless service from the whole team at John D Wood Oxford in supporting us to rent our house as we move abroad for a few years! Special mention to Katie, Jackie and Christian for their tremendous efforts in making the whole process as easy and as smooth as possible. Thank you!
James · 11 October 2023 · John D Wood and Co Lettings Oxford
Agent replied · 11 October 2026
Thank you James for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service, professional and always on top of things. All the team that I meet were fantastic, at every stage.
Definitely my first choice in the future.
Enrique · 11 October 2023 · John D Wood and Co Lettings Oxford
Agent replied · 19 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGood Service, professional advice and fully patient to help. I am strongly recommended to choose John D Wood & Co. Estate Agent Oxford.
Steve · 11 October 2023 · John D Wood and Co Lettings Oxford
Agent replied · 19 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJDW consistently delivered exceptional support and assistance throughout my entire tenancy, exemplifying professionalism, understanding, and consistently going above and beyond expectations.
Herbert · 11 October 2023 · John D Wood and Co Lettings Oxford
Agent replied · 19 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDreadful experience as both a vendor and renter with John D Wood in Summertown. They are nice enough people but ineffective. The sale of my house was sloppy at best, communication with them was awful, the people sent to do viewings knew nothing about the property and they often turned up late for viewings. Took a long time (over 6 months) to sell but as soon as I gave them 28 days notice of moving to a different agent activity stepped right up and it was sold very quickly. I also rented a property from them and that was similarly disspointing. As a renter they charged me for replacement parts (cracked freezer door) and the charge was way over what I could see it actually cost online, their answer was that their contractors dont have to provide receipts so basically they dont make any checks and are happy to pass on any cost from their contractors to the renter. Took over 5 months and no resolution, they still have my deposit!! Would definitely not recommend for selling or renting!!!!
Laura · 11 October 2023 · John D Wood and Co Lettings Oxford
Agent replied · 19 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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