Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotI would like to put 0 or less but it’s…
I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .
Giorgio Mitu
Ciprian · 28 July 2023 · John D Wood and Co Lettings Cobham
Agent replied · 13 June 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
★★★★★ 5/5
GoogleWorking with Daniel was a pleasure. His expertise, professionalism, and attentiveness made our property buying experience seamless. From his in-depth knowledge of the market to his exceptional communication skills, Daniel went above and beyond to help us find the right property.
Arun · 26 July 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team is brilliant and would highly recommend them!
Came across the booth in Parsons Green Fair when I was going through a private sale, the team offered support straight away. Molly had a long chat with me, explained the market, what I should be doing and gave me brilliant advice. She knew the area really well and supported me with the right tools.
Fatima · 26 July 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI began renting my flat with John D. Wood, Fulham Road, in 2010. I live in Edinburgh, so it was important for me to have good management and choice of tenants. In both these areas they have been exceptional. They dealt promptly with any issues. In particular the management of Eduard Popa and Stephen English have been first class.
I decided to sell the flat this April. Huw Jones has been in charge, and once again his service has been first class. A number of people looked at the flat, I selected a buyer, and we conclude next week. my compliments to the professionalism I received which ensured a very satisfactory outcome.
John · 23 July 2023 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotI began renting my flat with John D
I began renting my flat with John D. Wood, Fulham Road, in 2010. I live in Edinburgh, so it was important for me to have good management and choice of tenants. in both these area they have been exceptional. They dealt promptly with any issues. in particular the management of Eduard Popa and Stephen English have been first class.
I decided to sell the flat this April. Huw Jones has been in charge, and once again his service has been first class. A number of people looked at the flat, I selected a buyer, and we conclude next week. My compliments to the professionalism I received which ensured a very satisfactory outcome.
John · 29 June 2023 · John D Wood and Co Lettings Cobham
★★★★★ 5/5
GoogleSelling/Buying a home is always a very stressful experience but from start to finish, our sale was relatively smooth, and I wouldn't hesitate to recommend John D Wood, Lymington. Our buyer was particularly difficult to deal with but in true professional spirit, everyone in the Lymington office did their very best to get the sale over the line. Thank you to Adam, Kevin, Amanda & Ollie, you were encouraging & positive throughout!
All the best to you all.
L · 22 June 2023 · John D Wood and Co Lettings Lymington
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI spoke with Eddie for a flat just come on the market, he said he will contact tenant for access after waiting 1 day never heard back in fact I called back 3 times in a space of 2 days, I was really disappointed to find out that his colleague has managed to get people into the flat and accept offers.
This is very disappointing he took too long trying to get access while his colleague managed to do so and let the apartment.
He didn’t even know that the flat was Let afterwards, I had to find out on Zoopla that the flat was Let.
As an agent you need to be on the ball, unfortunately I had an agent who didn’t.
Aura · 21 June 2023 · John D Wood and Co Lettings London (59 Cadogan Street)
Agent replied · 20 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional, efficient resourceful and caring, Sardar Berzo. The best Property Manager I've met! Have been a tenant of JDW for over 5 years now, the others were good but he is definately the best. When the front doors both stuck one Friday, He had the man there Saturday morning to deal with the problem. when a plumber left me without a boiler one Friday afternoon too late to get the part for the repair, one came on the Saturday to finish the job! Thank you Sardar!
Lena · 21 June 2023 · John D Wood and Co Lettings London (59 Cadogan Street)
Agent replied · 20 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Mustafa · 21 June 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
We notice that you have already posted a similar review for this office regarding your experience please can you contact us directly via review@countrywide.co.uk so that we can look into any concerns for you. We appreciate your frustration, however, we would ask you kindly to refrain from repeating your review.
★★★★★ 1/5
GoogleRating only, no written review.
Ehsan · 21 June 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMs. Crocker Head of Lettings is not to be trusted her dubious nature when and lack of detail when presenting tenants is questionable. Trying to force clients to accept tenants without full references, sharp sales practices are a worry for this agency.
Celeste · 21 June 2023 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA nice office with helpfull staff
George · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTop-notch services, good follow-up, highly recommended.
Au · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBecca was helpful - more or less regularly available on WhatsApp
Sam · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
★★★★★ 5/5
GoogleWorking with Charlotte has always been a pleasure!
LD · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from the team Edward Popa and Becca Duggan going always beyond their duty !
Laura · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper efficient service and communication from Becca.Very helpful in all our questions and queries, couldn’t ask for better agents! Thank you Becca!
Sophie · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleUseless estate agent. Been trying to get through to view some properties and no-one responds to emails or answers call...
Sandy · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBoth Charlotte and Eduard have provided precise and clear advice to make dealing with JDW a pleasure
Mark · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found John D Wood in Parson's Green to be very helpful and professional, especially Charlotte Edwards
Tom · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThankful to Becca for helping us find our new flat, always very efficient and replying quickly to our questions
Ana · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte was excellent and would highly recommend her and the the John D Wood team!
Stephen · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Adrian and the rest of the John D. Wood team. Would definitely work with them again, I highly recommend them.
Ricardo · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for your kind review and wonderful recommendation! - Scott @ Customer Relations
★★★★★ 5/5
GoogleGrateful and amazed by the efficiency and help that we received from Becca who helped us find a flat and always checked in and replied really quickly!
Gabriela · 21 June 2023 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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