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★★★★★ 2/5
allAgentsI phoned this agency four
I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put on hold and then the phone connected and I heard "yeah, she's on the line, just hang up on her" before the line went dead. Appallingly rude service, I can only imagine how they treat their tenants. The landlord of this property should also be very upset that of four approaches to view his property this agency has failed to arrange a single viewing.
Upset · 23 September 2014 · Intercounty Great Dunmow
Agent replied · 21 February 2025
We are very sorry to hear about your recent experience when attempting to contact us and can assure you that we treat feedback very seriously and will be looking into why this happened immediately. If you would like to discuss this with us further then please call our office and ask to be transferred to the marketing department. Kind regards, Jonathan
★★★★★ 2/5
allAgents"I phoned this agency four..."
I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put on hold and then the phone connected and I heard "yeah, she's on the line, just hang up on her" before the line went dead. Appallingly rude service, I can only imagine how they treat their tenants. The landlord of this property should also be very upset that of four approaches to view his property this agency has failed to arrange a single viewing.
Upset · 22 September 2014 · Intercounty Saffron Walden
★★★★★ 2/5
allAgentsI phoned this agency four
I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put on hold and then the phone connected and I heard "yeah, she's on the line, just hang up on her" before the line went dead. Appallingly rude service, I can only imagine how they treat their tenants. The landlord of this property should also be very upset that of four approaches to view his property this agency has failed to arrange a single viewing.
Review · 22 September 2014 · Intercounty Saffron Walden
★★★★★ 1/5
allAgentsThere were two properties in
There were two properties in which I expressed an interest. On my first appointment, the agent, Dan Brown, was late with an unkempt appearance and none too smart attitude to match. The second property I arranged to view at the weekend. On the morning of the appointment I phoned Intercounty to confirm the appointment. However, when I arrived at the property, there was no agent. Mr Brown did finally appear at the same time as a potential client with a later viewing. He proceeded to show this client around the property whilst myself and my son were ignored - the appointment was awkward and embarrassing. My offer on the property (although I wish I had walked away at this point) was not dealt with in a swift and efficient manner and it took any point of contact 48 hours in between, with myself being the instigator. I was promised that my interest would be handled by Joe on one occasion and when I called, not having heard from the agent all day, was told Joe was not in the office. In a nutshell, I would not recommend these Estate Agents to anyone looking for a smart and professional service. Thank goodness I found a property being marketed by another agent!
Debbie · 24 June 2014 · Intercounty Great Dunmow
★★★★★ 2/5
GoogleDunmow office worst estate agent i have ever dealt with. Checked out 9 days ago havnt heard a peep. Still have my £3k deposit! I have called the office 5 times spoken to various staff who all said they would get back and still nothing!! …
Dave · 8 October 2013 · Intercounty Great Dunmow
★★★★★ 2/5
GoogleDunmow office worst estate agent i have ever dealt with. Checked out 9 days ago havnt heard a peep. Still have my £3k deposit! I have called the office 5 times spoken to various staff who all said they would get back and still nothing!! Going to report to ARLA if it doesnt get sorted tomorrow by 5pm. On top of that i left my pool table at the property which the landlord agreed to buy off me. Have i seen a penny? Of course not. Is it that hard to get back to me instead of saying on the phone you will "look in it" and then not calling me back. Useless.
Dave · 17 June 2013 · Intercounty Dunmow
★★★★★ 5/5
allAgentsI used Intercounty for
I used Intercounty for sale,purchase (Daniel Brown ) and mortgage advice (Andrew Gom ) and in all three instances found them to be friendly, professional and helpful in all aspects of the processes. Even when a prospective purchaser fell through and my financing collapsed, they were positive and encouraging and nothing was too much trouble.
I would highly recommend them.
Jacqueline · 8 April 2013 · Intercounty Great Dunmow
★★★★★ 5/5
allAgentsDaniel, John and the team
Daniel, John and the team handled the sale and purchase and were very positive and supportive throughout. Andrew also facilitated the new mortgage. Overall I was both impressed with their professionalism and grateful for their support and would certainly recommend them.
Todd · 24 November 2012 · Intercounty Great Dunmow
★★★★★ 5/5
allAgentsFrom the word go John, Daniel
From the word go John, Daniel and the team were great. The advice and help that they gave us throughout the sale was brilliant. They helped chase the solicitors and work to the deadline that we had. With all their help we managed to complete within eight weeks. We will be using them again next time and will recommend them.
Borehams · 6 November 2012 · Intercounty Great Dunmow
★★★★★ 5/5
GoogleMy family and I were looking to move away from London. We found Intercounty by chance encounter as we drove through Sawbridgeworth, originally planning to drive to Saffron Walden to view other properties. …
Luca · 8 October 2012 · Intercounty Sawbridgeworth
★★★★★ 5/5
GoogleMy family and I were looking to move away from London. We found Intercounty by chance encounter as we drove through Sawbridgeworth, originally planning to drive to Saffron Walden to view other properties.
Your team were so friendly and knowledgeable and with credit to them we found our dream home in Sawbridgeworth.
We really want to thank the fantastic team at your Sawbridgeworth branch, firstly finding our amazing home and secondly for such amazing support throughout, what is undeniably, a stressful process!
Kindest regards
Luca · 27 August 2012 · Intercounty Sawbridgeworth (1 Bell Street)
★★★★★ 5/5
GoogleUnlike some estate agents Intercounty deliver a really personal service, they were really helpful when trying to find a house to rent, and kept us informed every step of the way
Melanie · 22 March 2012 · Intercounty Saffron Walden
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
