1/5
This place doesn't even deserve a star.. Totally incompetent staff who have no clue what they are doing. Worst estate agent I have ever dealt with !!

Trusted Agent profile · West Midlands and Oxfordshire
★★★★★
2,009 reviews across 16 offices and 3 platforms
Green and Company has 16 offices, in Tamworth (two offices), Birmingham (five offices), Sutton Coldfield (five offices), Solihull, Wantage, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 2,009 reviews on three platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Green and Company's 16 offices, most reviewed first. Each has its own page.
Showing 1,970 reviews on Google only. Show every review
1/5
This place doesn't even deserve a star.. Totally incompetent staff who have no clue what they are doing. Worst estate agent I have ever dealt with !!
5/5
Rating only, no written review.
1/5
Con artists! Was forced to take out PPI on my mortgage through them ten years ago that I now know was missold!! They will lie and cheat to make commission on you. AVOID!
We would never force anyone to do anything. However, we would be more than happy to look in to the matter for you. If you would like us to please contact us through our Customer Care which can be found here http://www.green-property.com/branches/customer-care-team
1/5
I was interested in 5 properties managed by them and wanted to view first, but they were really hopeless. I wasn't able to view any at the end. I found other estate agents much more friendly and helpful.
Although your comments do not specifically relate to our Mere Green office we will take them up with Lettings department. However, please accept our sincere apologies for feeling the way that you do after dealing with them.
5/5
This has been a lovely experience, the team at Greens have been so supportive, helpful and friendly throughout and their professionalism and knowledge first class. Selling a house is meant to be stressful but they made sure it was a smooth process and we got a lot more for our house than other Estate Agents had suggested! Highly recommended - use them!
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
If I could rate zero stars I would. I have recently had a terrible experience with Green and Co. Wantage and would seriously never wish to have anything to do with them again! As a buyer spending a significant amount of money on a property, I was treated appallingly! If it had not been for the fact that I absolutely love the property I have purchased through them, both Gemma and James would have put me off the sale along time ago. On several occasions I was on the receiving end of what I can only describe as bullying! Never before have I had to ask someone to stop being so rude to me over the phone (as I did with Gemma when she hung up on me!) Due to having to sell my property in order to purchase my next (standard chain scenario) I was telephoned for updates by these guys almost constantly who became really quite angry with me! The whole experience was dreadful. There is a lot more I could say about their unprofessionalism but the main point here is avoid dealing with these people if you don't want to be treated like dirt!
Rebecca, I am horrified to read your review and the experience that you had in purchasing your property. It will be of little consolation to you but I am least pleased that you do love your new property. I have tried to look into the full position on your file and I understand that it was a complex purchase process with a number of legal issues that needed resolving. I see that the majority of your contact was with Gemma but that you needed to speak to our Sales Manager James when that proved not to be satisfactory. Gemma is no longer with us to be able to analyse quite what went wrong. However if you felt that you had the time I would welcome the opportunity to sit down with you to hear your full story with a view to ensuring that we never see a repetition. This is not the ethos of this firm or those that I am proud enough to say are part of our team. Tim Green DDi 01235 773406
1/5
Rating only, no written review.
1/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
Terrible. Incompetent. Immoral. Avoid. In their own words they only care about the landlord. No moral compass. No professional standards.
5/5
Nice people.
5/5
I would want to say a big thanks to my mortgage and insurance agent, Ms. Fleur O'Rourke of Green & Company, who has helped me secure mortgage on 3 house purchases. She is very professional and experienced but still managed to cater individual needs patiently. Fleur is very approachable and always responded to my queries instantly. I felt I have been advised all the options available to me with detailed explanations so that I could make informed decisions. I understand she has recently moved from the Sutton Coldfield branch to the Castle Bromwich branch and I wish Fleur all the best with her works in the new office.
1/5
Agent was obstructive in putting our offer to the vendor until they "financially qualified" us even though we supplied an aip. They kept pressuring to use their financial advice even though we had this already arranged with our trusted advisor. They were rude and unhelpful. Would recommend buyers and sellers to be wary.
5/5
Nice people.
5/5
Nice people.
5/5
Rating only, no written review.
5/5
The property was perfect and I fell in love with it but sadly it wasn't the right time for me to move. I just want to thank Chris Bolton King and Lorraine Davidson for being so accommodating, understanding and Green & Co have been by far the most professional and friendliest estate agents that I have dealt with in a long time! Highly recommend and hopefully in the near future I can deal with Green & Co again to find me a suitable place to live
Lauren thank you for your kind comments. I am sorry that the timing was not right for you on this occasion but we look forward to talking to you again in the near future.
5/5
Green and Co were fantastic. They kept us informed regularly of developments in relation to the property in which we were interested. Emma Lucy and James were superb. Do not hesitate to buy your property through this company. Thank you for all your help!
Chris thanks for your kind comments - we hope that you are enjoying your new home!
5/5
Having not moved for more than 30 years, the prospect of doing so was rather daunting. Getting older, we wanted to move within the local area to a new, more manageable house / garden on a small select village development which we had identified from the planning application. We believed Green & Co would become the selling agents for the developer (having marketed their previous site) and having met with James Goodman we were impressed with his manner and professionalism and that of his team. We therefore put our house on the market with Green & Co..James and Lucy kept us fully advised after each viewing and of the subsequent various offers made by prospective buyers. When Green & Co received details of the new site from the developer, James advised us immediately. We were able to view the site details with him and instructed him to put in an 'off plan' offer for one of the properties. James negotiated a very good deal with the developer and we committed to go ahead, albeit the property would not be built / ready for occupation for at least 6 months. As a result, we agreed to accept the most proceedable offer for our property, since we would need to exchange contracts for the sale and purchase in a matter of weeks. To facilitate the move we decided to go into rented accommodation for 6 months. Lorraine at Green & Co Lettings was able to find us a brand new house for this interim period which suited us perfectly. We cannot speak highly enough about our overall dealings with Green & Co. in not only selling our house, but in buying a new property and securing us interim accommodation. James, Lucy and Gemma in Residential Sales were all terrific as was Lorraine in Lettings. Thank you very much Green & Co - we have achieved exactly what we set out to do with your friendly and professional help.
Thank you very much for your kind comments and mention of those in the team that helped you achieve your goals. We hope that you are enjoying your new home, it looks fantastic!
5/5
I would want to say a big thanks to my mortgage and insurance agent, Ms. Fleur O'Rourke of Green & Company, who has helped me secure mortgage on 3 house purchases. She is very professional and experienced but still managed to cater individual needs patiently. Fleur is very approachable and always responded to my queries instantly. I felt I have been advised all the options available to me with detailed explanations so that I could make informed decisions. I understand she has recently moved from the Sutton Coldfield branch to the Castle Bromwich branch and I wish Fleur all the best with her works in the new office.
5/5
The agents who dealt with my house purchases were Jacquie and Kate of the Sutton Coldfield branch of Green & Company. They are really professional and efficient. I am very pleased with the services I received and Green provided me with regular updates throughout the entire process. I would also want to say a big thanks to my mortgage and insurance agent, Fleur, who has helped me secure mortgage on 3 house purchases. She is very professional and experienced but still managed to cater individual needs patiently. Fleur is very approachable and always responded to my queries instantly. I felt I have been advised all the options available to me with detailed explanations so that I could make informed decisions. I understand she has recently moved from the Sutton Coldfield branch to the Castle Bromwich branch and I wish Fleur all the best with her works in the new office.
5/5
I would want to say a big thanks to my mortgage and insurance agent, Ms. Fleur O'Rourke of Green & Company, who has helped me secure mortgage on 3 house purchases. She is very professional and experienced but still managed to cater individual needs patiently. Fleur is very approachable and always responded to my queries instantly. I felt I have been advised all the options available to me with detailed explanations so that I could make informed decisions. I understand she has recently moved from the Sutton Coldfield branch to the Castle Bromwich branch and I wish Fleur all the best with her works in the new office.
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Green and Company and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 2 Gold, 1 Silver and 1 Bronze The British Property Awards 2025 winners
2024 2 Gold and 1 Silver The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Green & Company Tamworth Sales has the most, with 234 reviews rated 4.5 out of 5, followed by Green & Company Great Barr Sales with 209.
The 16 Green and Company offices, by town:
Yes. At The British Property Awards 2025 its branches won 2 Gold, 1 Silver and 1 Bronze award. The group and its branches have also won 9 other industry awards since 2021.