1/5
Horrible service. They just take all your money and let the tenants destroy the house. AVOID THIS COMPANY!!!!

Trusted Agent profile · West Midlands and Oxfordshire
★★★★★
2,008 reviews across 16 offices and 3 platforms
Green and Company has 16 offices, in Tamworth (two offices), Birmingham (five offices), Sutton Coldfield (five offices), Solihull, Wantage, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 2,008 reviews on three platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Green and Company's 16 offices, most reviewed first. Each has its own page.
Green and Company and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2025, 2024, 2023, 2022, 2021.
2025 2 Gold, 1 Silver and 1 Bronze The British Property Awards 2025 winners
2024 2 Gold and 1 Silver The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 1,969 reviews on Google only. Show every review
1/5
Horrible service. They just take all your money and let the tenants destroy the house. AVOID THIS COMPANY!!!!
5/5
Very honest and handled the sale very well considering how awkward the seller was being at times.
5/5
I bought a property through Green & Company. From the very first phone call to arrange viewing till completion the staff was helpful. Thanks to Claudia and Nicola for all there efforts as the seller was a right pain to deal with.
5/5
I was pleased with Green & Company Great Barr and would recommend them because they were very efficient estate agent, who communicated with me about every step of the way through the sale of my property. I felt I was in knowledgeable and safe hands. I would not hesitate to either use them again or recommend them to anyone who wants a hassle free sale of their property. many thanks for your hard work green and co great barr.
5/5
We have used Greens before and as they were so efficient we did'nt think of going to any other agent this time.
5/5
Rating only, no written review.
2/5
Very friendly and on the ball when they want your business. Initially had to make 3-4 phone calls to have all the mistakes (12 photos that were repetitive, incorrect descriptions on at least 3 of the rooms, incorrect floor plan for downstairs) on the websites rectified to give accurate description of property. When I called to advise that we would not be using their recommended solicitors due to cost, the agent we'd been dealing with never bothered with us again and we had to make phone calls to them for updates. Only found out we had a viewing during a chase up call! However, during any contact with the staff, they were all very pleasant and courteous. As I stated in an email to them, they were very on the ball when it came to sending their invoice!! No response.....
Hi Debby, thank you for taking the time to provide feedback. I am sorry to read that you were not completely satisfied with the level of service received and we will take up the matter with the branch manager. Regards Green and Company
5/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
Piss poor service
I have looked at our case management system and I can't find any information relating to Paddy McCarthy. If you have a genuine complaint about the level of service received please email us directly and we would be more than happy to look in to the matter for you. (customercare@green-property.com)
5/5
Helpful staff and food location.
5/5
A first class service provided by efficient and knowledgeable staff who worked diligently to ensure the whole process was as fast and trouble free as possible.
2/5
Not great property managers. Brilliant to start with but then when they have you hooked they stop caring.
Hi Kate, thanks for the feedback. We do care. Is your feedback in relation to sales or lettings? Regards Paul
5/5
I have never actual bought or sold a house through this company but I have had the pleasure of dealing with this company in a chain (a very dysfunctional chain) unfortunately for us or buyers pulled out for no reason at the last minute, I cant let that reflect on the hard work and determination Claire & Co put in.
1/5
For the last six months Greens have been dealing with the sale of my Mothers property. I am extremely disappointed with the communication and feedback received. I would not recommend this to anyone.
Thank you for taking the time to provide feedback. I have spoken to our branch manager, Claire Wax, and understand that we did arrange eleven viewings and receive two offers both of which didn't proceed. The file notes suggest that there was a good level of feedback but I can only apologise, to you, for feeling that this was not the case. All the very best. Paul Ivens
1/5
AVOID.... Ive been interested in a few Greens properties recently to find they are selling them using modern day auction methods, which are a nightmare and incur additional costs and fees before securing the property. I didn’t bother putting in an offer and instead walked away. Why can’t they just sell houses like everyone else?? Is it because this method generates more profit for Greens and leaves everyone else out of pocket??
99% of our properties are sold in the traditional way. The properties that are entered in to an auction are done so based on the instructions that we we receive from our client. Purchasing a property at auction has always carried additional fees that are incurred by the purchaser. However, all buyers are made aware of these fees before any commitment to purchase has been made. There are many benefits buying at an auction most notably would be the fact that the buyer obtains the sellers commitment to sell immediately. We accept that buying a property at auction isn't for everybody and we are sorry that you feel the way that you do. As stated earlier most of our properties are not sold via an auction and our branch staff would be more than happy to help you, find a suitable property, that isn't being sold at auction.
4/5
Rating only, no written review.
3/5
Very helpful but to expensive 😞 …
5/5
Excellent service and range of properties. Very professional in regards to managing our expectations and their financial services advisor was brilliant
Many thanks for taking the time to provide some feedback, much appreciated.
5/5
Purchasing our a first house with Greens Four oaks recently, we would like to give a special thanks to Grace & the team. A Very smooth process & took all of our headaches away. Definitely recommend. Thank you!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
I was not looking to purchase a house , I found the Manager very helpful in the information I required.
5/5
After considerable research we decided to appoint Greens as our Estate Agents. Mark valued our property and assured us that Green's would ' hold our hands every step of the way'. From the very start they have been professional and have kept us informed every step of the way. They kept us informed of all viewings by phone and a reminder email and provided us valuable feedback after the viewings were completed. Everyone in the office is so friendly, special thanks to Naz and Lindy and also to Kate and Geraldine for ensuring that we only had genuine prospective buyers viewing our property and of course Mark. No time wasters, thank goodness. They have provided honest and impartial information about solicitors, removal companies and arranged for the EPC. We have sold and are so grateful to everyone at Green's for their amazing service and living up to their promises. Thank you fro the bottom of our hearts
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Green & Company Tamworth Sales has the most, with 234 reviews rated 4.5 out of 5, followed by Green & Company Great Barr Sales with 209.
The 16 Green and Company offices, by town:
Yes. At The British Property Awards 2025 its branches won 2 Gold, 1 Silver and 1 Bronze award. The group and its branches have also won 9 other industry awards since 2021.