Trusted Agent profile · West Midlands and Oxfordshire

Green and Company estate agents in Tamworth, Birmingham, Sutton Coldfield and 4 more

4.6

★★★★★ Excellent

2,009 reviews across 16 offices and 3 platforms

www.green-property.com

Green and Company has 16 offices, in Tamworth (two offices), Birmingham (five offices), Sutton Coldfield (five offices), Solihull, Wantage, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 2,009 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,977

Reviews on Google

All 16 offices

Trustpilot logo

31

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 I was very pleased with the friendly customer service and friendly advice I received when buying a property through Green & CoTom, 29 November 2016Read the review from buyers

Our offices

Green and Company's 16 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,970 reviews on Google only. Show every review

1/5

Google

After the initial visit for photos and measurements from Paul, I heard nothing from them. My property was on with them for 6 weeks. I learn from my new estate agents that its illegal to market a property without the EPC information, which mine never got. Even though I had a company come round and do all there checks? They also never removed the "awaiting vendors approval" on rightmove, when I posted them the very next day of Paul's visit. They don't seem to work weekends as you could never get though to them on the phone?

Rachel · 23 October 2020 · Green & Company Boldmere

Agent replied · 22 October 2024

Hi Rachel, I have spoken to Paul and reviewed your property file. We did obtain an EPC for your property. The reference number for the certificate is 0398-9043-6203-9350-7214. To obtain a copy you just need to visit www.epcregister.com. We are open weekends so I can only apologise that you were not able to contact us. Draft particulars were produced and sent to you but we do not have a record of them being returned. I am very sorry that you were unhappy with our service but I wish you all the best for the future. Kind regards Paul Ivens

5/5

Google

I had thought of using an online agent for the sale of our house, but given the issues we encountered I'm very glad we didn't. Yes, the cost was more than online, but I feel it was worth it. A buyer who pulled out without good reason on the day of exchanging contracts really complicated matters, but the staff at Green & Co handled matters very well. An expression of interest which had been made some months before was chased up and this turned into a firm offer and eventually a sale. Regular updates were very welcome, and all staff were friendly and efficient. Lindy was very good at shepherding the sale through and keeping us fully informed of all developments. So although the journey was long and at times traumatic, Green & Co performed well at all stages.

Greg · 23 October 2020 · Green & Company Boldmere

1/5

Google

Rating only, no written review.

Kate · 25 August 2020 · Green and Company Sutton Coldfield (9-11 High Street)

Agent replied · 24 August 2024

Hi Kate, we are sorry to read that you have only given us a 1 star review. If you would like us to look in to the level of service received please email us at customercare@green-property.com and we would be more than happy to look in to it for you. All the best Green and Co

1/5

Google

Would highly recommend using other letting agents.

Jamie · 25 August 2020 · Green and Company Sutton Coldfield (9-11 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to provide feedback, and I am sorry to read that our service failed to meet your expectations. From our point of view, we feel that we did all that we could to comply with your request to break the lease earlier than initially agreed, and your deposit was returned to you as quickly as we were able to do so. We wish you all the best in the future.

5/5

Google

Absolutely first class service from Angela. She went above and beyond in helping me and my wife find our forever home. She deserves a medal . Thanks angela. *********

John · 25 August 2020 · Green and Company Sutton Coldfield (9-11 High Street)

1/5

Google

As a rental agency we have been dealing with for two years now they are useless a complete lack of contact and when they do they claim they have been trying to contact us dispite having two contact numbers for us . We are still waiting for the contract to renew our tenancy agreement which should have been signed weeks ago . When you finally get a house inspection and report items such as damp etc you never hear anything . The gas inspection for the property is always done late and this time the boiler has a problem and you've guessed it not a word back from them. I very strongly recommend that you chose a much better agent

Paul · 25 August 2020 · Green and Company Sutton Coldfield (9-11 High Street)

Agent replied · 24 August 2024

Further to your feedback I have spoken to our Management Department and inspected the file in relation to your tenancy. Based on the file notes I strongly disagree that there has been a “complete lack of contact”. A reminder regarding the tenancy agreement was sent to you on the 3rd July advising that the landlord had agreed to extend your tenancy agreement. The department has also tried contacting you regarding an inspection. The gas safety certificate was due to expire on the 26th September and our contractor carried out a new inspection and issued a revised certificate on the 26th September. A quote regarding the boiler has also been obtained and sent to the landlord for approval, which has today been given the go ahead. We are here to help you and I would strongly recommend contacting our Management Team, who will do all that they can to resolve any issues that you have. Regards Paul Ivens

1/5

Google

I am trying to get in contact with them for 4 days, by the phone it's seeing always busy, I have sent emails and the same nobody answered.

Catalina · 25 August 2020 · Green and Company Erdington

Agent replied

Hi Catalina, thank you for leaving feedback. I don't know why you haven't been able to contact us and apologies that this has been the case. If you still haven't been able to speak to us please email customercare@green-property.com and we will ensure that your enquiry is sent to the correct department. Regards Green and Company.

1/5

Google

I had my interest in a house you advised for over 5 months only to be told the the landlord had rejected are application with no explanation we was top off the list since April 17 they never answer the phone always busy with a high number off calls not being funny but you cant be that busy that someone is on hold for an hour avoid this place at all cost there a joke off an estate agent an a giant waste of time if I could give less stars I really would

Chris · 14 August 2020 · Green and Company Erdington

Agent replied

Thank you for taking the time to provide feedback. I have looked at our case management system, and I can see that you and are your partner are registered with us looking to rent a property up to a maximum of £875 per month. When the property became available again, an application match was run by the letting staff for tenants looking to rent between £900 to a £1000 per month. Because you had indicated, you were looking at a maximum rent of £875 the match that we ran failed to tag you in the search. The property was indeed inundated with interest from prospective tenants. In addition to this, the landlord was very particular. She set out strict criteria that we had to adhere to when selecting a suitable tenant which is why it took a while to obtain instructions from our landlord. However, I can confirm that your details were passed on to the landlord for her to consider your application. Unfortunately, it was the landlord who decided to accept another application. I have looked at our telephone system, and there are seventeen calls between yourselves and our office within the period that you are referring too. At no time would any member of staff elect not to take your telephone call. In summary, I can only apologise that we failed to contact you when the property was re-marketed and you had to contact ourselves to make the point that you had already expressed an interest in renting the property earlier in the year. However, this was not the reason why we were not able to offer the property to you. Regards Steve Barker, Regional Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Green and Company and its branches won awards at The British Property Awards in five years, most recently 2025.

British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.

British Property Awards by year, 2021 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Green and Company

Which Green and Company office has the most reviews?

Green & Company Tamworth Sales has the most, with 234 reviews rated 4.5 out of 5, followed by Green & Company Great Barr Sales with 209.

Where are the Green and Company offices?

The 16 Green and Company offices, by town:

Has Green and Company won any awards?

Yes. At The British Property Awards 2025 its branches won 2 Gold, 1 Silver and 1 Bronze award. The group and its branches have also won 9 other industry awards since 2021.

Reviews may appear on more than one platform.

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