5/5
Rating only, no written review.
Agent replied · 12 June 2024
Hi David, thank you for your 5 star review. All the best !

Trusted Agent profile · Dorset
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hi David, thank you for your 5 star review. All the best !
4/5
Rating only, no written review.
Hi Jet, thank you for taking the time to review us. All the best.
5/5
Rating only, no written review.
Hi Sophie, thank you for our 5 star review. Kind regards
5/5
Love these guys they look after me and my family Nothing is to much trouble xx
Hi Wendy, thank you for taking the time to review us. So pleased you are happy with our service. All the best!
5/5
Found me a great tenant for my property in Dorchester thanks to Glenn - great service
Hi Matt, thank you for your 5 star review, glad Glenn and his team were able to help you. Kind regards.
5/5
Excellent service. Always quick to answer queries and did their best to move the sale on as quickly as possible. Highly recommendedPositiveResponsiveness, Professionalism
Hi, many thanks for your kind review. Glad we were able to help you. Kind regards.
5/5
They were very helpful and provided a very professional service, they kept us informed all through the process nothing was to much trouble. as this was our first purchase for 24 years this was very helpful, i would highly recommend them.PositiveProfessionalism
Hi Alan, thank you for taking the time to review our Weymouth office service. Glad we were able to assist you. All the best.
5/5
The service I received from James at Goadsby Weymouth was excellent. He was friendly, professional, supportive and flexible when we requested additional viewings.PositiveProfessionalism
Hi Martin, thank you for taking the time to review our service. So pleased we were able to assist you in your purchase. All the best.
5/5
James at Goadsby, Weymouth has been fantastic. Nothing is too much trouble and he has helped us to achieve our forever home. Highly recommended.
1/5
Buying from Goadsby wasn't a pleasant experience. I understand that ultimately they want a quick turn around of properties and they want to keep their clients happy but there were a couple of unfortunate scenarios with our sale - mainly due to having a buyer pull out a day before the whole country was locked down. Goadsby gave us a short, unfair time frame to find another buyer, considering the property market was slow to pick up initially after the lockdown period. As a result we had to sell our property for less than it was worth. Everything was ready to go, our sale and purchase were very much in their final stages. There was *literally* one more thing to do, for our buyer to communicate a completion date to their solicitor. I spoke to the manager and explained that communication by a local solicitor was extremely slow. Later that day, I got an email from Goadsby to say if they didn't know a date for exchange within the next 36 hours, they would remarket the property. (Even though they knew we were ready and had been waiting to exchange.) I found the manager was condesending during phone calls and their 'technique' is extremely manipulative. To them, its just another house, another sale. But to a family, who've found what they would consider their dream home, it's cruel.NegativeValue
Hi Jess, sorry to hear this, however we cannot find a record of you purchasing a property through our Weymouth branch this year? If you would like to message me personally I will look into this further. My email is jim.doerr@goadsby.com. It does sound like you had a difficult sale and purchase but we would only act on our clients instructions, so if you were given a short time to exchange that would have been led by our client. Please get in contact though as I would like to be able to get back to you with some answers. Was the property being bought in a different name to yours?
5/5
We’ve recently had a brilliant experience with the lettings department at Goadsby. The moving process was hassle-free, informative and professional, and the communication has been great and very helpful. The staff who have dealt with us have been friendly and responsive throughout. We’d highly recommend using their services!PositiveResponsiveness, Quality, Professionalism, Value
Hi Kate, that is great to read, I’m sure Glenn, Sonny and Kerry will be delighted to see this too. Thank you for taking the time to review our services, so pleased we were able to help you. All the best!
5/5
What can I say, David is delightful and so efficient, with both parties in difficult circumstances he was considerate, efficient and always on the ball. We managed to complete in a month, thanks to his wonderful communication with both parties and the solicitors. Couldn't fault them!PositiveResponsiveness, Professionalism
Hi Sarah, that is great to hear, thank you for your feedback. Kind regards.
5/5
I recently sold my flat using Goadsby in Poole - The High Street Branch. I dealt with Matt Cowley. I was well advised on price which meant I had a fairly quick sale. Although the sale took a while to complete due to the Covid situation and the Stamp Duty holiday, I was kept informed throughout. Quick responses to my queries and a professional approach throughout. Would recommend.PositiveResponsiveness, Professionalism, Value
Hi Lynda, thank you for taking the time to review our services, So pleased we were able to assist you. kind regards.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Hi Jose, thank you for your 5 star review. All the best.
2/5
Left message but no response back
5/5
Ecellent service & quality of advice Mr J.A. ParkerPositiveResponsiveness, Quality, Professionalism, Value
Hi Mr Parker, great to read, so pleased we were able to assist you. All the best.
5/5
Have always had a wonderful level of service especially from Paul StewartPositiveProfessionalism
Hi Marisa, that is great to hear. Thank you for taking the time to review our service. Kind regards
1/5
Dont rent from them. They dont clean flats or maintain before being let. Moved into minging flat with condemned oven. Thanks in it!
5/5
Mark Nurse was brilliant, he stayed in regular contact with us and was always happy to give us advice and keep us updated throughout our purchase of business.PositiveResponsiveness, Quality, Professionalism
Hi Debbie, that is great to read, thank you for taking the time to review us. All the best.
4/5
Rating only, no written review.
Hi Stuart, many thanks for your review.
5/5
Rating only, no written review.
Hi Louise, thank you for your 5 star review.
5/5
Rating only, no written review.
Hi Sandie, thank you for our 5 star review! All the best.
5/5
Rating only, no written review.
Thank you for your 5 star review David, all the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.