Trusted Agent profile · Lancashire, Merseyside and Cumbria
Verified
★★★★★
4,707 reviews across 18 offices and 1 platform
Farrell Heyworth has 18 offices, in Blackpool, Bolton, Lancaster, Thornton Cleveleys, Birkdale, Ormskirk, St Annes, Chorley, Preston, Fulwood, Garstang, Penwortham, Barrow in Furness, Morecambe, Poulton le Fylde, Bamber Bridge, Leyland and Carnforth (Lancashire, Merseyside and Cumbria). Together they have 4,707 reviews on 1 platform, rated 4.5 out of 5 overall.
4,707
Reviews on Google
All 18 offices
Farrell Heyworth's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHannah is a very energetic person and she makes every effort to get the job done seamlessly. I would definitely recommend using the Preston branch to let your Property, first class thank you.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
1/5
GoogleI rang the branch a few days ago and spoke to the most disgusting attitude person in the world at the office. He had a London accent sounded like he just landed from a circus the cheek of him to be in the industry i hope your reading Mr Heyworth he needs to go from your Fulwood office otherwise you will lose all your business
Thank you for taking the time to leave feedback. Customer service is extremely important to us and we're always working to make improvements wherever we can. However, in this instance we are unable to establish the basis of your complaint, other than the accent of a member of staff. Farrell Heyworth operate a strict none discrimination policy and also have a diverse recruitment policy. We think this leads to positive interactions for almost all of our clients and a hard working and talented team. if we can be of any further assistance please don't hesitate to contact your local branch. Kind regards, The Farrell Heyworth Team.
5/5
GoogleWe asked Farrell Hayworth to list and sell our house, in January, Simon the Manger from Garstang Rd office came and valued our property for sale, the advice he gave us was to prove invaluable along the way. We had found a property and had an offer accepted, Simon handed the responsibility over to Tom to market and sell our house, which he achieved in less than 3 weeks. Due to unforeseen circumstances we had to pull out of the sale and start the process again. Within 1 hour Tom had us another buyer who had sold their property and looking to by in our area, the house was viewed and sold immediately. We had found another property to buy and the wheels were put in motion. Simon, Tom, Alison and the team at Farrell Hayworth Fulwood Branch, went above and beyond what we would expect from an estate agency, they became the hinge pin and driving force between the solicitors, our buyers and ourselves, absolutely nothing was to much trouble. Our sale and purchase completed, but not without a couple of hitches, again Simon, Tom and Alison stepped up to bring everything back on track. They are not only Estate Agents, they are professional, committed, friendly but above all a credit to the company. After the service we received throughout the process, our gratitude is immeasurable, we would not hesitate to recommend Simon and his team to anyone.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
5/5
GoogleCannot recommend Simon highly enough. He was excellent and I am not exaggerating when I say that my property was sold in record time for the full asking price. 3 days upon it going live and I had an offer for the full asking. I'm the first to admit that I wasn't the easiest to work with, but Simon and the rest of the team were brilliant. Head and shoulders above the competition.
Thank you for taking the time to leave such kind feedback. We’re delighted that you've had such a fantastic result when selling your property and we'll pass your kind words on to the team, they will be delighted. All the best, The Farrell Heyworth Team.
1/5
GoogleMost unhelpful estate agents ever delt with .... only the ex car salesman that can show you about .. and according to them everyone wants to buy ever property we have ever viewed. Rang this morning and asked for someone different to show us a property and got a straight no !!!! And we can have a half hour slot on a Saturday which we know from experience is cut down to 10 mins because “ it’s not for us and _ _ _ _ already has a buyer lined up “ just poor service ..... We have no house to sell fell sorry for venders ...
Thank you for taking the time to leave feedback. Customer service is extremely important to us and we're always working to make improvements wherever we can. We would like to look into this further on your behalf and would be grateful if you could contact us at headoffice@farrellheyworth.co.uk with any further details about the issues you have experienced. Kind regards, The Farrell Heyworth Team.
1/5
GoogleRating only, no written review.
Dear Rose, We're always happy to receive feedback from customers especially when it gives us the opportunity to improve our service. Unfortunately, I'm unable to find any records on our system relating to the name Rose Ingress. We would be grateful if you could contact us at headoffice@farrellheyworth.co.uk, and let us know why we've warranted a 1 star review so that we can respond to you and ensure improvements for all our customers. Kind regards, The Farrell Heyworth Team
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave feedback. All the best, The Farrell Heyworth Team.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review, we're delighted we could help. All the best, The Farrell Heyworth team
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind 5 star rating on to the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.
1/5
GoogleWe found this agent to be very unprofessional in dealing with potential purchasers. Please keep this in mind when viewing any properties.
1/5
GoogleI rang the branch a few days ago and spoke to the most disgusting attitude person in the world at the office. He had a London accent sounded like he just landed from a circus the cheek of him to be in the industry i hope your reading Mr Heyworth he needs to go from your Fulwood office otherwise you will lose all your business
5/5
GoogleThanks to Hannah Bass for her support and precious advices
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to Hannah. All the best, The Farrell Heyworth Team.
5/5
GoogleWe asked Farrell Hayworth to list and sell our house, in January, Simon the Manger from Garstang Rd office came and valued our property for sale, the advice he gave us was to prove invaluable along the way. We had found a property and had an offer accepted, Simon handed the responsibility over to Tom to market and sell our house, which he achieved in less than 3 weeks. Due to unforeseen circumstances we had to pull out of the sale and start the process again. Within 1 hour Tom had us another buyer who had sold their property and looking to by in our area, the house was viewed and sold immediately. We had found another property to buy and the wheels were put in motion. Simon, Tom, Alison and the team at Farrell Hayworth Fulwood Branch, went above and beyond what we would expect from an estate agency, they became the hinge pin and driving force between the solicitors, our buyers and ourselves, absolutely nothing was to much trouble. Our sale and purchase completed, but not without a couple of hitches, again Simon, Tom and Alison stepped up to bring everything back on track. They are not only Estate Agents, they are professional, committed, friendly but above all a credit to the company. After the service we received throughout the process, our gratitude is immeasurable, we would not hesitate to recommend Simon and his team to anyone.
5/5
GoogleTop class service found me a tenant in less than two days friendly and professional staff especially miss Bass Would definitely recommend them will definitely be using their service again
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team particularly Hannah Bass who has obviously worked so hard on your behalf. If we can be of any further assistance, please get in touch, we’d love to help. All the best, Laura Gittins Marketing Manager Farrell Heyworth
5/5
GoogleI would like to express my deepest appreciation for all the help you have given to my partner and I during this period of looking for rented accommodation. As someone who is a first time tenant, it can be quite a daunting experience when going through the process to rent a property. You’re colleague Hannah Bass has been a great help from first enquiring about the property to moving in. Hannah is a very bubbly, approachable individual who has made my experience with Farrel Heyworth an enjoyable one (and also stress free!). Hannah went above and beyond to help with any and all enquiries both my partner and I have had, we both has feel as if we have been very well looked after. Although I have given Hannah my thanks, please could you give Hannah my thanks again. You have a very valuable, competent employee there! Dan
Hi Dan, Thank you so much for your kind comments. We are delighted you've received such fantastic customer service from our colleague Hannah. We really do try to ensure that all our clients get the very best outcome, whatever service we provide, and that we are able to exceed your expectations. Hannah is a fantastic example of our passionate, professional and committed team members and we have happily passed on your lovely comments. Thanks again, and if we can be of any further help please don't hesitate to get in touch. Kind regards, Laura Gittins Marketing Manager Farrell Heyworth
5/5
GoogleAs always, I find the staff courteous and efficient. A new tenant was found within a week of advertising, the references done immediately, enabling the tenant to move in within weeks.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
5/5
GoogleThe whole team were amazing, sold our property so fast, and we also bought through Farrell Heyworth Preston with great help and advice throughout also used the in branch mortgage broker and solicitors advised both great. Thanks for a great experience no stress at all.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service, particularly as we were also able to help you become legally and financially prepared for your sale as well. We’ll pass your kind words on to the team, who will be very pleased to hear your experience ewas stress free. All the best, The Farrell Heyworth Team.
5/5
GoogleReceived great service from start to finish. Can highly recommended Farrell Heyworth. Lily was so helpful and was always there to help.
5/5
GoogleHannah is a very energetic person and she makes every effort to get the job done seamlessly. I would definitely recommend using the Preston branch to let your Property, first class thank you.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
5/5
GoogleHannah was great to deal with! Excellent communication compared to other agencies. Rented out my property fast !
Hi Sukhi, We're delighted you've had such a great experience when letting your property. Our colleague Hannah is passionate about providing a fantastic experience for our landlord and tenant clients and, with the rest of the team, we are committed to exceeding your expectations. I'll pass you kind comments on to Hannah as we always try to recognise the fantastic work of our team. If we can be of any further assistance we're here to help. Kind regards, Laura Gittins Marketing Manager Farrell Heyworth
5/5
GoogleWe used Farrell Heyworth in Preston as our estate agent to sell our property and couldn't recommend the branch service highly enough. From the expert valuation and photography of Richard, to the sales negotiation and regular contact from Nicola and her colleagues, we had a great response and numerous offers culminating in agreeing a sale in 13 days. We used the recommended conveyancing team recommended by Farrell Heyworth and we are pleased to say that we completed the sale recently. All in all, a brilliant job and its all thanks to the team on Lune Street - thanks again! Lee and Natalie
Hi Lee & Natalie, Thank you for taking the time to leave a review. We're delighted you had such a great experience when selling your property and that everything progressed so quickly! Please don't hesitate to get in touch if we can be of any further assistance. Wishing you all the best, The Farrell Heyworth Team
5/5
GoogleCannot recommend Simon highly enough. He was excellent and I am not exaggerating when I say that my property was sold in record time for the full asking price. 3 days upon it going live and I had an offer for the full asking. I'm the first to admit that I wasn't the easiest to work with, but Simon and the rest of the team were brilliant. Head and shoulders above the competition.
1/5
GoogleRating only, no written review.
Dear Rose, We're always happy to receive feedback from customers especially when it gives us the opportunity to improve our service. Unfortunately, I'm unable to find any records on our system relating to the name Rose Ingress. We would be grateful if you could contact us at headoffice@farrellheyworth.co.uk, and let us know why we've warranted a 1 star review so that we can respond to you and ensure improvements for all our customers. Kind regards, The Farrell Heyworth Team
5/5
GoogleI believe the gentleman I dealt with was called Josh and I can safely say I couldn't be happier with the service. Very friendly and helpful and if I ever need this type of service in the future I shall be returning here.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Farrell Heyworth has 4,707 reviews across its 18 offices, rated 4.5 out of 5 overall: 4,707 on Google.
Blackpool has the most, with 546 reviews rated 4.6 out of 5, followed by Bolton with 490.
The 18 Farrell Heyworth offices, by town:
Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Chorley won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.
