Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMegan has been so lovely and helpful whilst purchasing my new home. It is an area new to me and she has been so helpful in educating me on the surroundings of the area. I also get her name wrong every time i ring and she is never annoyed and knows its me when everyone in the office says we dont have anyone here called that... she has made the process so easy and got the details to me quickly once a price was agreed which meant I could start the buying process quickly.
Claire · 15 August 2026
Agent replied · 22 August 2026
We're really pleased to hear that you had such a positive experience whilst purchasing your new home.
Moving to a new area can be a big step, so it's wonderful to know that Megan was able to provide not only guidance through the buying process but also helpful local knowledge to help you feel more confident about your move. It's also great to hear that her friendly and approachable manner made such a lasting impression, even when her name occasionally got mixed up!
Thank you for highlighting how proactive and efficient she was in getting the details across promptly once your offer was agreed. We know how important those early stages can be, and it's reassuring to hear that everything helped you get underway smoothly.
We wish you every happiness in your new home and sincerely appreciate your recommendation and kind words.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI saw a property i wanted to view and spoke to Megan. She was really helpful and managed to squish me in for a viewing the next morning. After viewing the property I wanted to make an offer so I rang the office and spoke to Megan again. She was very friendly again, and super helpful, sending my offer over immediately. She then contacted me to advise my offer had been accepted and she put my mind at ease advising that no one else would now be able to put an offer in. Having dealt with many estate agents over the last few years, it made a refreshing change to deal with such a lovely staff member who genuinely seemed to care about a customer. Thank you very much Megan 😊
Jenni · 15 April 2026
Agent replied · 22 April 2026
We’re really pleased to read this and thank you for taking the time to share your experience.
It’s great to hear how smoothly everything was handled for you, from arranging a last‑minute viewing to progressing your offer so promptly. Megan will be delighted to know that her friendly, proactive approach helped put you at ease during what can often be a stressful stage of the process.
Providing clear communication and genuine support is something we place a lot of importance on, so it’s reassuring to hear that this came through in your dealings with our team. We’ll be sure to pass on your kind comments to Megan.
Thank you again for your lovely feedback, and we wish you all the very best moving forward.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAlexandra Aspden has been absolutely fantastic! She has been proactive in helping me find my home from the start. She is professional and friendly, quick to respond to any emails and calls and she is consistently working above and beyond to make the process run smoothly and stress free. A wonderful asset to Farrell Heyworth. I have dealt with many different companies and agents over the last year and she is by far the best. Highly recommend Farrell Heyworth.
Donna · 1 April 2026
Agent replied · 22 April 2026
Thank you for sharing such a lovely review. It’s great to hear how smooth and reassuring your experience has been. Alexandra Aspden will be delighted to know her proactive approach and consistent communication made such a positive difference throughout your move.
We’re really pleased that her professionalism and support stood out, as providing a friendly and dependable service is something we take pride in. Your recommendation means a great deal to us.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleA good experience from the start very down to earth and easy to deal with always kept update with everything that is happening and how it is moving forward.
Alexandra has been fantastic when speaking to her and nothing seems to be a problem. Thank you
Susan · 15 August 2026
Agent replied · 22 August 2026
Thank you for your kind review.
We're delighted to hear that you had such a positive experience from the very beginning. It's great to know that you found the process straightforward, with regular updates and clear communication throughout. Keeping our clients informed and making the journey as smooth as possible is something we value highly.
We're especially pleased to hear your comments about Alexandra. Being approachable, helpful and willing to assist wherever possible are qualities we greatly appreciate, and we're glad she made such a positive impression.
Thank you again for your feedback and for choosing Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAlexandra has been very polite, helpful and nothing has been too much trouble. It has made us want to deal with Farrell Heyworth with any future houses we are due to purchase going forward 😁 …
Carrick · 22 July 2026
Agent replied · 22 August 2026
Thank you for your lovely feedback.
It’s great to hear that Alexandra’s polite, helpful approach made such a positive impression, and that nothing ever felt like too much trouble. Creating that … More
★★★★★ 5/5
GoogleThe viewing experience with Farrell Heyworth was brilliant, with a very helpful viewing agent. We made an offer, a counter offer and then acknowledgement of an accepted offer all within about 30 minutes. Amy Pass was fantastic at orchestrating this.
J · 22 June 2026
Agent replied · 22 August 2026
Thank you for sharing your experience with us.
It’s great to hear that your viewing went so well and that the offer process was handled quickly and efficiently. Having clear communication and prompt … More
★★★★★ 5/5
GoogleJust want to thank Alexandra Aspden for all her support selling our house and getting an offer accepted on our new house. Im supr nervous but shes reassured me throughout. We look forward to continuing to work with you for hopefully a smooth journey to completion.
Sian · 15 April 2026
Agent replied · 22 April 2026
We’re really pleased to hear about your experience and thank you for taking the time to share it.
Selling one home while securing another can feel daunting, so it’s reassuring to know that Alexandra Aspden was able to support you through both sides of the process and help put your mind at ease along the way. Her calm, supportive approach and clear communication are exactly what we aim to provide, especially at what can be a nerve‑racking time.
We’re delighted that you feel well supported and we look forward to continuing to work with you as things progress, with the aim of making the journey to completion as smooth as possible.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleBuying our first home was a big step, and we couldn't have asked for a better experience from start to finish. AMY PASS sales manager from Farrell Heyworth was incredibly knowledgeable, patient and supportive. They took the time to understand what we were looking for and guided us through every stage of the process with professionalism and genuine care.
Thanks to Amy Pass we found the perfect home and felt confident every steps of the way highly recommend Farrell Heyworth to anyone looking to buy a home especially first time buyers.
Jijin · 20 May 2025
Agent replied · 20 March 2026
Thank you so much for your kind words! We are thrilled to hear that your experience with Amy and the team at Farrell Heyworth was such a positive one. It’s wonderful to know that Amy was able to support you through your first home purchase and help you find the perfect property. We truly appreciate your recommendation and wish you all the best in your new home!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAlexandra has been excellent! She has been keeping in touch with us with regular updates about our offer as well as maintaining transparency so we understand the process. She has been very patient and kind to us, she has put our mind at ease as first time buyers!
Jess · 19 March 2026
Agent replied · 20 March 2026
Thank you for such a lovely review. We’re really pleased to hear how supported and reassured you’ve felt throughout the process, especially as first time buyers.
Alexandra will be delighted to see your comments. Keeping clients informed, being transparent about next steps, and taking the time to offer reassurance are all so important, and it’s great to know her patience and kindness helped put you at ease.
Thank you for choosing Farrell Heyworth and for taking the time to share your experience.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleMegan Mackenzie has been amazing with helping us buy our first home! Always there to answer any questions we have and super quick at replying to all messages. Thank you so much, highly recommended!
Abbie · 22 June 2026
Agent replied · 22 August 2026
Thank you very much for sharing your experience.
We’re really pleased to hear that buying your first home felt so well supported and that the process was made easier by clear, responsive communication. Being … More
★★★★★ 5/5
GoogleI have been dealing with Alison from farrell heyworth and I really want her to get recognition for the prompt updates and for her kind approach. She is absolutely outstanding at her job role and she is a credit to the company. Alison is a calm approachable person and she goes that extra mile for clients. Alison you deserve a gold medal. I thank you so much for all your help. Best regards Suzanne Pilkington
Suzanne · 20 May 2025
Agent replied · 20 March 2026
Thank you so much for your kind words, Suzanne! We are delighted to hear that Alison has provided you with outstanding service. She is indeed a valued member of our team, and we’re thrilled to know that her approach and professionalism have made a positive impact on your experience. We will be sure to pass along your recognition to her. Thank you again for choosing Farrell Heyworth, and if you need any further assistance, don’t hesitate to get in touch.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI've had the pleasure of working with Alexandra Aspden at Farrell Heyworth, and I must say, she's been an absolute star! Alexandra has been incredibly helpful, responsive, and proactive in addressing any issues I've had with my rental property.
Her professionalism, empathy, and dedication to providing excellent customer service are truly commendable. She's always gone above and beyond to ensure that my needs are met, and I'm grateful for her hard work.
Thank you, Alexandra, for all your help and support!
UTHMAN · 20 March 2025
Agent replied · 20 March 2026
Thank you for sharing your positive experience with Alexandra! We’re thrilled to hear that she has provided you with excellent service and support. Her professionalism, empathy, and dedication truly set her apart, and we’re so glad that she was able to assist you so effectively. We’ll be sure to pass on your kind words to her. Should you need anything else in the future, please don’t hesitate to reach out!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI have now viewed 3 properties with Farrell Heyworth. I was welcomed each time by the same lady, who is always lovely - very pleasant, polite, friendly and helpful. At the last viewing, I did remember to ask her name (Liz) but prior to this my daughter and I had simply dubbed her 'the smiley lady'. Although I still haven't found the right property for me, I just want to say "Thanks Liz, you're doing a great job".
Lindsay · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your kind words! We’re thrilled to hear that Liz has made such a positive impression with her welcoming and friendly attitude during your viewings. It’s great to know that even though you haven’t found the right property yet, Liz has made the process more enjoyable. We’ll be sure to pass along your thanks to her, and we look forward to continuing to assist you in finding the perfect home!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAmy was really helpful and patient I am in Asia and she was very understanding of my difficulty in communicating but she kept me informed and was happy returning my calls at a pre arranged time.
So thank you very much for your help
Stewart · 20 February 2026
Agent replied · 20 March 2026
Thank you for your kind review. We’re delighted to hear that Liz made you feel so comfortable during your viewing and that you had such a positive experience with Farrell Heyworth. We really appreciate your feedback and hope to assist you … More
★★★★★ 5/5
GoogleBig thanks to Amy Pass. She was a great help when i bought my first buy to let ladt year. I am currently looking to purchase another and again she is always available to answer any of my queries and go ghat extra yard.
Russell · 20 February 2026
Agent replied · 20 March 2026
Thank you for your kind review. We’re delighted to hear that you’ve been so well supported by Amy Pass, both with your first buy to let purchase and again as you look to invest further.
At Farrell Heyworth, we place a strong emphasis on personal service, ongoing support and building long term relationships with our clients, and it’s great to see this reflected in your experience. Amy’s willingness to be available, answer questions and go the extra mile is very much part of our team culture.
Thank you for taking the time to share your feedback.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThank you Alexandra A for your hard work sorting my flat. Very happy with the amount and frequency of communication, and speed. It’s obvious that you got to know my property and gave a good pitch to each viewer. Faultless. 6 stars like I said. MC and HNY.
Alex · 29 December 2025
Agent replied · 28 January 2026
Thank you for your fantastic review. We’re delighted to hear how happy you were with the service provided and that the communication, pace and attention given to your property made such a positive difference.
Alexandra will be really pleased to see your comments, taking the time to truly understand a property and tailor viewings accordingly is something we place great importance on. “Faultless” and a six star rating is high praise indeed, and very much appreciated.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleIt was exactly what I was looking for! Every time I booked a viewing, their response was immediate, and they managed to arrange a same-day viewing on such short notice, for which I’m truly grateful. I understand how busy everyone is, so their efficiency was greatly appreciated.
The estate agent arrived on time as scheduled and was incredibly professional, welcoming, and warm, with a genuine smile and dedication throughout. The office promptly submitted my offer to the vendors, and shortly after, my offer was accepted. The entire process was handled with the utmost professionalism, and they kept me updated with honest feedback from the vendor every step of the way.
It was an absolute pleasure doing business with the Farrell Heyworth team. A special mention to Alexandra, who stood out with her professionalism, warmth, and exceptional client care. If I could, I’d leave a 10-star review! Highly recommended.
Best regards
Derek Walczak
Derek · 2 January 2025
Agent replied · 9 January 2025
Thank you so much for your kind words, Derek! We're thrilled to hear about your positive experience with our team, especially with Alexandra. It's our pleasure to provide efficient service and keep you informed every step of the way. We appreciate your recommendation and look forward to working with you again in the future.
★★★★★ 5/5
GoogleFrom start to finish Alexandra Aspden has been kind and professional. She has helped countlessly while we are selling our current house and buying our potential new home. Thank you J & H Shepherd
James · 8 April 2026
Agent replied · 22 April 2026
Thank you for your kind feedback. It’s great to hear that you felt so well supported throughout both the sale of your current home and the search for your next one.
Alexandra Aspden will be delighted to read your comments. Her kind, professional and proactive approach is exactly what we aim to provide, especially when clients are managing both sides of a move at the same time.
Thank you again for taking the time to share your experience, and we wish you every success with your move.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleMegan was absolutely fantastic from start to finish. I have never known a letting estate agent to be so competent and efficient. It was the smoothest process from start to finish. Absolutely fantastic. Thank you so much!
Tiana · 13 March 2026
Agent replied · 20 March 2026
Thank you for your wonderful feedback.
We’re delighted to hear that Megan provided such an efficient and competent service throughout the letting process. It’s great to know everything progressed so smoothly from start to finish, that’s exactly the experience we aim to deliver.
Your kind words will be passed on to Megan and the team, and we really appreciate you taking the time to share your experience.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAmy has been fantastic in assisting with my property search, very informative and a seamless process. Would thoroughly recommend!
Declan · 22 July 2026
Agent replied · 22 August 2026
We’re really pleased to hear how positive your experience has been.
It’s great to know that your property search felt smooth and well supported, and that the guidance provided was both clear and informative throughout. Amy will … More
★★★★★ 5/5
GoogleMegan Mackenzie provided clear and concise details for me to supply the necessary information to move on to the next step, information needed was supplied within minutes via email or by phone, after first contact, the offer was taken to the vendor and we received the acceptance notice as soon as they had decided, we arranged a time for our son to contact Megan to further the process, we are extremely happy, hopefully the remaining steps will be as quick and easy to get through.
P. Kirkham
Household · 8 April 2026
Agent replied · 22 April 2026
Thank you for sharing your experience. We’re really pleased to hear how smoothly everything progressed and that Megan Mackenzie provided clear, prompt communication throughout. It’s great to know the process felt efficient from first contact through to offer acceptance, and that arrangements were handled quickly and professionally.
We appreciate your kind feedback and wish you every success as you move through the remaining steps.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleWe had a very positive experience with Farrell Heyworth throughout our rental application and securing the accommodation.The team was professional, responsive, and supportive from start to finish.
We would especially like to appreciate our direct agent, Megan Hughes,who went above and beyond to assist .We truly value her effort, honesty, and dedication
Her guidance made the whole process much smoother and less stressful, and we are very grateful for her support.
Thank you once again to Megan and the Farrell Heyworth team. we highly recommend their services.
Febisola · 22 March 2026
Agent replied · 20 March 2026
Thank you very much for your kind feedback. It’s great to hear that your rental application and move were such a positive experience from start to finish.
Megan Hughes will be especially pleased to see your comments. Her supportive, honest approach and willingness to go the extra mile are qualities we value highly, and it’s reassuring to know her guidance helped make the process feel smoother and less stressful for you.
Thank you again for your recommendation and for choosing Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleMegan has been fantastic to deal with. She’s on the ball and always has time to answer any questions.
Kyle · 22 June 2026
Agent replied · 22 August 2026
We’re delighted to hear about your experience.
It’s great to know that Megan has been so attentive and reliable throughout, ensuring you always felt supported and able to get answers when you needed them. … More
★★★★★ 5/5
GoogleThe speed of service and great communication skills from Amy was really impressive and would recommend the company and staff to any one who would like to use this company in future A+ experience
Paul · 20 February 2026
Agent replied · 20 March 2026
Thank you for your kind feedback. We’re delighted to hear that Amy’s speed of service and clear communication made such a strong impression. It’s great to know you had an A+ experience, and we really appreciate your recommendation of both … More
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