Trusted Agent profile · Bolton, Lancashire

Farrell Heyworth Bolton reviews

★★★★★ Excellent

490 reviews across 1 platform

35 Churchgate, Bolton, Lancashire, BL1 1HU

Part of Farrell Heyworth, see every office.

Farrell Heyworth's office in Bolton, Lancashire, at 35 Churchgate, is rated 4.6 out of 5 across 490 reviews on 1 platform, including 490 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

Google logo

4.6 / 5

490

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

I was extremely happy with Alexandra’s help. She was very professional, friendly, and always available to answer our questions. She made the whole process much easier and was very helpful throughout. I would highly recommend Alexandra Aspden to anyone!

Mihai · 20 August 2026

5/5

Google

Lovely service from Alexandra A who helped us through the journey of finding our first home. Every few weeks Alexandra called me to check how our search was going and talked me through any properties she thought we might like. It was nice to know that someone was looking out for us. Thank you!

Sophia · 1 August 2026

Agent replied · 22 August 2026

We're delighted to hear that your first home search was such a positive experience. Buying a first home can feel daunting at times, so it's wonderful to know that Alexandra A's regular contact, guidance and thoughtful property recommendations helped make the journey a little easier and gave you confidence along the way. It's especially pleasing to hear that you felt supported throughout your search. Providing a personal and proactive service is something we value greatly, and your comments reflect exactly the experience we aim to deliver. Thank you for taking the time to share your feedback, and we wish you every happiness in your new home. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra was extremely helpful and always available to assist in purchasing our very first home. She was very knowledgeable about the process and extremely polite on every phone call and email.

Ashley · 23 January 2026

Agent replied · 28 January 2026

Thank you for your kind review. We’re delighted to hear that Alexandra was able to support you so well throughout the purchase of your first home. At Farrell Heyworth, we place great importance on being accessible, knowledgeable and supportive, particularly for first time buyers, and it’s lovely to see this reflected in your experience. Alexandra’s helpful and polite approach is very much part of our wider team culture, and your feedback will be shared with her. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra was very helpful!

Ben · 8 August 2026

Agent replied · 22 August 2026

Thank you for your five-star review. We're delighted to hear that Alexandra was able to provide such helpful support and make your experience a positive one. At Farrell Heyworth, we understand the importance of clear communication and attentive service, and it's great to know that Alexandra's assistance made a difference. We will be sure to pass on your kind comments to her. Thank you again for taking the time to share your feedback. We truly appreciate your support and wish you all the best for the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

5 stars for the letting negotiator. My move was utterly chaos with so many things going wrong, thankfully with the help of the letting negotiator I was in contact with (Megan Hughes) it was sorted out. The understanding she showed for all my questions and worries was something I've never had from any real estate company before. I felt that my worries mattered and she worked so hard to make sure the issues got sorted. Every estate agent I've been with in the past prioritised only the land lords and the tenants were an after thought but I never felt like this here. Her customer service is absolutely amazing.

Arielle · 29 December 2025

Agent replied · 28 January 2026

Thank you for your fantastic 5-star review. We’re delighted to hear that Megan was able to support you so well through what sounds like a very challenging move. It’s wonderful to know that her understanding, patience and hard work helped resolve the issues you faced and that you felt genuinely listened to throughout, that’s exactly the standard of care we aim to provide for every tenant. Your comments about feeling valued rather than an afterthought mean a great deal to us, and we’re so pleased Megan’s customer service made such a positive difference to your experience. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Our house is currently on the market with Farrell Heyworth and I just wanted to say how professional, friendly and lovely our experience whilst speaking with Alexandra has been. She has gone above and beyond to help us get a sale. Thank you Alexandra! We’ve loved having you help us sell our home.

Anna · 30 May 2025

Agent replied · 20 March 2026

Thank you for your kind review. We’re so pleased to hear that Alexandra has made such a positive impression and supported you so well during your sale. It’s wonderful to know her professionalism and friendly approach have stood out. We truly appreciate you choosing Farrell Heyworth and hope to continue supporting you right through to completion. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

The staff are incredibly helpful and knowledgeable at every step of the process. This is one of the most stressful things I have ever done but the team have made everything straight forward and simple. Alexandra is always my first point of contact, she is very friendly and helpful and always so happy, and keeps me updated regularly

Andrew · 29 March 2025

Agent replied · 20 March 2026

Thank you for your wonderful review! We’re thrilled to hear that Alexandra and the rest of the team made your experience much smoother and less stressful. It’s great to know that Alexandra’s friendly and helpful approach, as well as her regular updates, helped keep everything on track for you. We truly appreciate your feedback and are so pleased that you’ve had such a positive experience with us. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Excellent service, professional and courteous, they are always willing to help and have made the process of buying a house a lot easier, I would like to mention the professionalism from Alexandra and Amy who are always on hand to help and respond, it’s reassuring to know they are there to help, advise and reassure especially as buying a property can be very stressful, and I just wanted to pass on my thanks to them for their help and support :)

Caltaz08 · 22 August 2026

5/5

Google

Very pleased with the price Alexandra was able to get for my property. So friendly, honest and helpful too. Thank you!

Nicole · 18 March 2026

Agent replied · 20 March 2026

Thank you for your lovely feedback. We’re really pleased to hear that you were happy with the outcome achieved on your property and that Alexandra provided such a friendly, honest and helpful service throughout. Achieving a strong result while keeping clients well supported is exactly what we aim for. We’ll be sure to pass your thanks on to Alexandra. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Amy went above and beyond in helping us..There were things we had no idea what to do infilling in paperwork for our conveyor etc They sold the house within a week and hopefully finalised tomorrow which will be start to finish approx 10 weeks .Would not hesitate to recommend them ☆☆☆☆☆

Karen · 20 May 2025

Agent replied · 20 March 2026

Thank you so much for your wonderful review! We’re thrilled to hear that Amy went above and beyond to assist you throughout the process. It’s always our goal to ensure everything runs as smoothly as possible for our clients, and we’re glad Amy was able to guide you through those tricky details and paperwork. Selling your home quickly and efficiently is what we strive for, and we’re pleased that everything is moving towards completion. Thank you for recommending us, and we wish you all the best with the next chapter! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Meg has been great at keeping me in the loop and seems genuinely excited and enthusiastic about selling my property. I can’t fault the service she has provided!

Pamela · 21 August 2026

5/5

Google

Currently going through a purchase with Farrell Heyworth and the team have been brilliant with me. Really quick & easy to get a viewing booked in, I didn't get the viewers name but she was super helpful and friendly. From the point of wanting to put an offer forward, Gareth has been brilliant. Great, quick communication and I felt genuinely valued as a client compared to experiences with other agents. Would highly recommend.

Tom · 28 May 2024

Agent replied · 26 August 2024

Thank you for sharing your positive experience with us! We're delighted to hear that our team has been helpful and friendly throughout your purchase process. We'll be sure to pass along your kind words to Gareth and the rest of the team. If you need any further assistance or have any questions, please don't hesitate to reach out, the team will be delighted to help. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We would like to say a massive thank you to Alexandra Aspden from Farrell Heyworth, who has helped us again with the sale of our house. Alexandra is a very friendly, approachable and helpful person. She has given an excellent and professional service which secured us a positive outcome. Thank you

Karen · 20 April 2025

Agent replied · 24 October 2024

Thank you for sharing your experience! We’re thrilled to hear that your property received an offer from the first viewer and that Alexandra and Amy were able to guide you through the process with professionalism and consistent communication. It’s fantastic to know that we met your expectations, and we truly appreciate your trust in Farrell Heyworth. Wishing you all the best as you move forward! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

The work very professionally and excellent service and guidance special thanks to Alexandra Aspden she help me A lots thank you very much Again

Andleeb · 20 January 2026

Agent replied · 20 March 2026

Thank you for your kind review. We’re pleased to hear that you received professional service and clear guidance throughout, and it’s great to see Alexandra Aspden recognised for her support and assistance. Your thanks will be passed on to her and the team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra Aspden has been extremely helpful so far with my property search and goes above and beyond

Chris · 18 March 2026

Agent replied · 20 March 2026

Thank you for your review. We’re pleased to hear that Alexandra Aspden has been so helpful in supporting your property search. It’s great to know she’s been going above and beyond to assist you at this stage. We’ll be sure to pass your feedback on to her. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Highly recommended! Having worked with them on the purchase of a property, Alexandra and the wider team at Farrell Heyworth have been a pleasure to deal with from start to finish. Alexandra in particular has been brilliant throughout - quick to respond, genuinely helpful, and always one step ahead. It’s refreshing to work with an agent who keeps things moving and makes the process straightforward! Looking forward to doing more business together!

Eli · 20 December 2025

Agent replied · 20 March 2026

Thank you for your excellent review. We’re delighted to hear that your experience purchasing through Farrell Heyworth was so positive and that Alexandra, along with the wider team, made the process smooth from start to finish. It’s wonderful to know that Alexandra’s quick responses, proactive approach and genuinely helpful manner stood out, keeping a purchase moving forward is exactly what we aim to deliver. We truly appreciate your kind words and your recommendation. We look forward to working with you again in the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

After searching for an estate agent in my area and there being quite a few options, I eventually decided to go with Farrell Heyworth in chorley. My oh my, I was so happy I did! My point of contact was Amy Pass; she was phenomenal in all aspects; knowledge, politeness, professionalism and very approachable and friendly. I feel sure she has a great back room staff that assists in everything she does and realise that it is a great team effort. Well done Farrell and thank you Amy for making my life so much easier. All the best for the future. Ps. I love the “no problems, only solutions”approach☺️

The · 14 October 2023

Agent replied · 28 October 2023

Thank you so much for your kind words and the fantastic review! We're thrilled to hear about your positive experience with Farrell Heyworth, especially with Amy. We take pride in our commitment to providing excellent service, and we're delighted to have made your property journey easier. If you ever need further assistance or have more questions in the future, please feel free to reach out. Your success and satisfaction are important to us! Wishing you all the best in your future endeavors. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Farrell Heyworth have been very reassuring and helpful during the purchase of my flat, Alexandra Aspden is always available for any of my queries and responds promptly and positively. Highly recommended.

Cheryl · 30 September 2025

Agent replied · 28 January 2026

Thank you for your kind review and recommendation. We’re so pleased to hear that Farrell Heyworth have been reassuring and helpful during your flat purchase. It’s great to know that Alexandra has been readily available to answer your queries and provide prompt, positive support throughout the process. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Process was made very quick and easy, Alexandra was more than helpful

Leah · 18 March 2026

Agent replied · 20 March 2026

Thank you for your feedback. We’re delighted to hear that the process felt quick and straightforward, and that Alexandra was able to support you so effectively along the way. Making things simple and stress-free is always our aim. We’ll be sure to pass your kind comments on to her. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Amy has been brilliant and really helped with all my queries.

Lucy · 25 March 2026

Agent replied · 22 April 2026

It’s great to hear you’ve had such a positive experience, and we’re pleased Amy was able to support you so well. Clear, helpful communication is something we value highly, so your comments are very much appreciated. Best regards Jeremy Collins Director Farrell Heyworth

1/5

Google

Do not use! Requested a viewing it them took them over a month to respond to my request. Unfortunately for them i found a property and emailed them when they eventually got back to me that i did not need the viewing but they still inundate …

Lewis · 22 June 2026

Agent replied · 22 August 2026

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We can confirm that your details have now been fully removed from our system and … More

5/5

Google

The Staff at Farrell Heyworth have been fantastic during the process of buying our new home. I would highly recommend to family friends and colleagues wishing to buy or sell a property in the area to use this agent. Would be our first choice for selling in the future. Big thanks to Amy and the rest of the team.

Sandie · 17 October 2024

Agent replied · 24 October 2024

Thank you for your wonderful feedback. We are delighted to hear that you had a fantastic experience with the team during the purchase of your new home. Your recommendation means a lot to us, and we are glad Amy and the rest of the team could assist you through the process. We look forward to working with you again in the future should you decide to sell. Thank you once again for choosing Farrell Heyworth! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra was absolutely brilliant from start to finish. I have been looking for a little while now and almost lost all hope but she explained everything in great detail for me and ensured I was well informed and looked after during the process! Highly recommend

Neve · 20 April 2025

Agent replied · 20 March 2026

Thank you for your wonderful review! We’re thrilled to hear that Alexandra was able to assist you so well throughout your journey. It’s great to know that her attention to detail and care made a difference in your experience. We truly appreciate your recommendation and are so happy that we could help you find the right property! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra is literally the kindest, most efficient and genuine agent you could ever wish for! She has bent over backwards for us so thank you so much for your hard work the past few weeks helping us get our dream home! I don’t think we’d be …

Alex · 20 March 2025

Agent replied · 20 March 2026

Thank you so much for your kind words! We are thrilled to have helped you find your dream home. Our team, especially Alexandra, is dedicated to providing exceptional service. We look forward to continuing to support you on your journey as homeowners. We are grateful for your trust in us!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Farrell Heyworth's Google reviewsLeave Farrell Heyworth a review

Questions about Farrell Heyworth Bolton

How many reviews does Farrell Heyworth Bolton have?

Farrell Heyworth's Bolton office has 490 reviews across 1 platform: 490 on Google.

What is Farrell Heyworth Bolton's rating?

Farrell Heyworth Bolton is rated 4.6 out of 5 across all 490 reviews, and 4.6 out of 5 on Google from 490 reviews.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Where is Farrell Heyworth's Bolton office?

Farrell Heyworth Bolton, 35 Churchgate, Bolton, Lancashire, BL1 1HU.

The Trusted Agent

Is this your office? Claim your page.