Trusted Agent profile · Bolton, Lancashire

Farrell Heyworth Bolton reviews

★★★★★ Excellent

490 reviews across 1 platform

35 Churchgate, Bolton, Lancashire, BL1 1HU

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Farrell Heyworth's office in Bolton, Lancashire, at 35 Churchgate, is rated 4.6 out of 5 across 490 reviews on 1 platform, including 490 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

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4.6 / 5

490

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

The property was sold very quickly and Amy was very helpful and professional during the conveyancing process. I would recommend Farrell and Hayworth to family and friends.

David · 20 May 2025

Agent replied · 20 March 2026

Thank you for your wonderful feedback! We’re so pleased to hear that Amy provided you with the support and professionalism you needed during the sale. It’s great that the process was quick and smooth, and we appreciate your recommendation to family and friends. If there’s anything else we can assist with, please don’t hesitate to reach out! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

What can I say about Alexandra Aspden? Many things actually, but mostly she is an asset to your company. She is knowledgeable, always guides me with integrity, she is kind, funny and has helped make, what for me is anyway, a really awful period of my life, a whole lot easier and friendlier. She has honestly made a very daunting experience for me so much more manageable. I look forward to our weekly catch ups, and when the house is finally sold ( hooray!) I will miss her banter and remember her fondly when I move on with my new life. Well done Alex, keep doing what you do. If that involves eating more custard cream cupcakes, then so be it. Many, many thanks again.

Claire · 20 March 2025

Agent replied · 20 March 2026

Thank you so much for your kind and thoughtful review! We’re absolutely thrilled to hear how Alexandra has made a challenging time for you a bit easier. It’s great to know that her professionalism, kindness, and sense of humour have been such a positive influence during your journey. Alexandra is indeed an asset to the team, and your feedback means a lot to us. We’ll be sure to pass on your comments to her, and we’ll be eagerly awaiting the moment you’re able to move forward with your new chapter! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Amy is an amazing estate agent. Always there when you need here for any questions answering. She has helped me buy and sell my house. Excellent communication. 100% recommend!

Nicola · 20 April 2025

Agent replied · 20 March 2026

Thank you so much for your kind words! We’re thrilled to hear that Amy has been able to help you with both buying and selling your house. It’s fantastic that her communication and support made the process easier for you. We really appreciate your recommendation and are always here for any future property needs! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

I had few interactions with Amy during the property purchase process, and I must say that she has been really helpful and friendly. It is really nice to interact with people that are polite, friendly and helpful. Farrell Heyworth, once again, you have a great team and it has been a pleasure to interact with your agents.

Silvia · 30 October 2025

Agent replied · 28 January 2026

Thank you for your fantastic feedback. We’re delighted to hear that Alexandra went above and beyond to support you and that her friendly, understanding and knowledgeable approach made such a difference. We’re very proud to have her on the team and will make sure your kind words are shared with her. Thank you again for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I want to express my appreciation to Bethany Killaway and the Farrell Heyworth Estate Agents. Bethany's expertise made our letting process seamless. Her professionalism, along with the effort of everyone involved, exceeded our expectations. I highly recommend Bethany and the agency to anyone in need of exceptional service. Thank you for making our experience positive and stress-free.

Andreea · 9 December 2023

Agent replied · 30 December 2023

Thank you for taking the time to share your positive experience with Bethany Killaway and the Farrell Heyworth team. We're delighted to hear that Bethany's expertise and professionalism made your letting process seamless and exceeded your expectations. We appreciate your recommendation. If there's anything else we can assist you with, please feel free to let us know. Best regards, Jeremy Collins Director Farrell Heyworth

1/5

Google

My experience with this agency was extremely disappointing and stressful from start to finish. Throughout my tenancy, including during a serious water leak issue, I found the …

Saeedeh · 22 June 2026

Agent replied · 22 August 2026

We’re sorry to read that you feel this way and that your experience was such a stressful one, particularly given the circumstances you faced during your tenancy. … More

5/5

Google

alexandra has been so much help and such a lovely voice to hear from through my journey with farrell hayworth!!

Paige · 15 August 2026

Agent replied · 22 August 2026

Thank you for your lovely review. We're delighted to hear that Alexandra has been such a positive part of your journey with Farrell Heyworth. Moving home can be a significant experience, and it's wonderful to know that her support, communication and friendly approach helped make the process feel easier along the way. We'll be sure to pass on your kind comments to Alexandra. Thank you for choosing Farrell Heyworth, and we wish you all the very best in your new home. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We have recently rented a property through these guys, and cannot fault them in any way. Shelley and her team were always on hand to answer our queries promptly, and acted in a very efficient and courteous way in all aspects of our move. They also managed to get the whole thing through, and us moved in, in 10 days! Thank you so much for making the process as stress free as you did :)

Rohan · 11 March 2022

Agent replied

Great to hear that you had a stress-free experience with Shelley and her team during your recent move. Their prompt and efficient service is highly appreciated. Thank you for sharing your positive feedback!

5/5

Google

I had a really positive experience from start to finish. Alex and Amy were both lovely. They worked very hard to get the best result for me and were always available for advice and support. Thank you 🤩 …

Pamela · 18 October 2024

Agent replied · 24 October 2024

Thank you so much for your feedback! We’re thrilled to hear that you had a positive experience with us from start to finish. Alex and Amy will be delighted to know that their hard work and support were appreciated. If you need anything in the future, please don’t hesitate to reach out! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra called me from Farrell Hayworth to inform me that there was an opportunity to view a property that met my requirements ahead of it entering the market. She was quick and efficient in arranging my viewing and was friendly and …

Victoria · 22 February 2026

Agent replied · 20 March 2026

Thank you for your kind review. We’re pleased to hear that you were given the opportunity to view a property early and that the arrangement was handled quickly and efficiently. … More

5/5

Google

Farrell Heyworth was absolutely fantastic, and with the help from Maya Lockwood, she had made moving so stress free and can't fault in any way, what a fantastic company and staff,all very friendly,would recommend to any one 😀 👏 …

Jalin · 20 February 2026

Agent replied · 20 March 2026

Thank you for your lovely review. We’re delighted to hear that your move was made so stress free and that you had such a positive experience with Farrell Heyworth. … More

5/5

Google

Had such a good experience with farell heyworth chorley. From Gareth first valuing our house, to expert advice off Amy and Alex. We have sold our house in just over 2 weeks 😀 we would highly recommend them to anyone considering buying or selling their home. As our sale and purchase moves along, I know that I can rely on them to help with any enquiries we may need. Thankyou, all of you.

Tamsin · 20 March 2025

Agent replied · 20 March 2026

Thank you so much for your wonderful review! We’re thrilled to hear that Gareth, Amy, and Alex provided you with exceptional service throughout your journey. It’s fantastic that your house sold so quickly and that you feel supported during the process. We’re always here to help and ensure your experience remains as smooth as possible. We truly appreciate your recommendation and wish you all the best as you continue with your sale and purchase! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra was absolutely fantastic in trying to assist me fund a property. She is a real credit to the company

Alison · 20 May 2025

Agent replied · 20 March 2026

Thank you for your kind words! We’re thrilled to hear that Alexandra was able to assist you in your property search and that you had a fantastic experience. She’s indeed a valuable member of our team, and your feedback means a lot. If you need any further assistance in the future, don’t hesitate to reach out! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

I wouldn't waste your time getting a valuation from any other estate agent. We had our property on the Market with another agent and it was on for months with us constantly chasing for feedback from viewings and 0 offers. Gareth filled us with hope when he came to value the property and within a matter of weeks of it being on the Market with Farrell Heyworth we have had ample amount of viewings with great feedback from Alexandra and Gareth and of course they have sold it getting us the price we really wanted! I would 1000% recommend such a lovely team and great communication. They will go above and beyond to get you your sale.

Donna · 14 December 2024

Agent replied · 28 December 2024

Thank you for your kind words! We are thrilled to have provided you with a positive experience and helped you achieve your desired sale price. We appreciate your recommendation and are always here to go above and beyond for our clients. Thank you for choosing Farrell Heyworth!

5/5

Google

I have used Farrell Heyworth since I first started a Property Portfolio many years ago. I still have excellent service from them. I could name many of the staff I deal with who provide me with the service I want, and I consider them 'second to none.' To keep this recommendation within limits, I mention just two of them that I have dealt with in the last couple of days. Danielle Maloney, the Maintenance & Inspection Team Leader, so impressed me, I wrote to her and complimented her on her superb service to me. Craig Leary, who is now the Accounts Administrator, has for many years been a wonderful asset to me. His understanding of the way I want to provide my tenants with housing they will be pleased to call their home (and thus be reluctant to leave) could not be bettered. He has ensured that my maintenance team contact those tenants who report problems with the minimum of delay. Having recently re-let one of my apartments, I want to add Katie Ward, Lettings Marketing Advisor, to this 5 stars appreciation list. I have given Farrell Heyworths 5 stars.

Harold · 5 December 2024

Agent replied · 30 December 2023

Thank you for your continued trust and the 5-star rating! We're delighted to hear about your positive experiences with Danielle Maloney, Craig Leary, and the rest of our team. We appreciate your kind words and look forward to continuing to provide excellent service for your property portfolio. If you need any further assistance please feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

1/5

Google

I was asking about a new dishwasher from 4 years with no results. I checked my contract, and it was part of my kitchen. Last friday we tried to let to know the agency that wind destroyed our fence. Lady, which picks up the phone, says that we have to find somebody to repair that frence. So what for is agency? They do nothing but pretending always busy? Why, for some people's simple things, are way too complicated and confusing 😕

An · 2 December 2024

Agent replied · 9 December 2024

Hi Anna, Thanks for getting in touch. Unfortunately I'm not able to identify the property you are renting with out the address as I'm unable to find your surname in our system. Please call our specialist lettings department on 01204 374265 and they will be able to deal with your enquiry. Thanks for getting in touch. Kind regards, Laura Gittins Marketing manager - Farrell Heyworth

5/5

Google

Alex has been our “go to” contact for Farrell Heyworth and kept us updated at all times whilst finding a buyer for our property. She has shown a very professional and determined attitude. A pleasure to deal with 😀 …

Thorn · 27 July 2024

Agent replied · 26 August 2024

Thank you for your wonderful feedback! We're delighted to hear that Alex has been your "go-to" contact and has kept you updated throughout the process of finding a buyer for your property. Her professionalism and determination are truly commendable, and we're glad she was a pleasure to deal with. Best regards, Jeremy Collins Director Farrell Heyworth

2/5

Google

2 stars given only for the initial contact for viewings from Alex who was lovely but after accepting an offer in just over a week, communication ceased bar from 1 phone call & 2 emails (one that was supposed to have have a follow up but never received!!) from Nici in Sales Progression. I expected more considering the fee I paid ( plus you pay for photos extra). Oh, I did receive an email & phone call early on in the process asking me to do review which I declined at the time....but here we are. Would I use again or recommend.....the answer is a big fat NO.

Lynne · 25 November 2024

Agent replied · 9 December 2024

Thank you for sharing your feedback. We’re glad to hear that Alex made a positive impression during the initial contact. However, we're genuinely sorry to hear that your experience with communication throughout the process fell short of your expectations. We understand how frustrating that must have been, especially after accepting an offer. We genuinely value your feedback and will work hard to improve the service moving forward.

5/5

Google

Buying through Farrell Heyworth was a great experience. The lady showing us around the property (sorry I have forgotten her name) was ever so friendly and approachable. She was very welcoming and gave us as much time as we wanted to see what we needed. The follow up service was really good, with Gina being super quick in coming back to us on the phone with any queries and dealt with our price negotiations really well. We had some special requests when we completed, and the office helped us really well with those. I would definitely consider using Farrell Heyworrh when we come to sell.

Angela · 25 November 2024

Agent replied · 9 December 2024

Thank you so much for your kind feedback! We're delighted to hear that your experience with Farrell Heyworth was such a positive one. It’s great to know that the property viewing, follow-up service, and communication with Gina were all to your satisfaction. We take pride in providing a friendly and attentive service, and it's wonderful that you felt well supported throughout the process. We look forward to assisting you again in the future, whether it's for buying or selling.

5/5

Google

Thank you Alex, you were a great help. It's not what you say, but how you say it!

Matthew · 20 May 2025

Agent replied · 20 March 2026

Thank you for your kind words! We’re so glad to hear that Alex was able to assist you effectively. We always strive to offer not just great service, but a positive experience through clear and considerate communication. We’ll be sure to pass your thanks along to Alex! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra was fabulous on assisting us with our viewing and helping us to put an offer in on the property

Fiona · 20 April 2025

Agent replied · 20 March 2026

Thank you for your kind review! We’re delighted to hear that Alexandra was able to assist you with your viewing and help you through the process of putting an offer in on your desired property. We’re committed to making the property journey as smooth as possible, and it’s great to know that Alexandra provided the support you needed. If you need any further assistance, don’t hesitate to get in touch. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Was a hard slog with solicitors but Farrell Heyworth held our hands all the way through. They are extremely friendly but professional, helpful and go the extra mile which made a huge difference to us. We can't thank them enough for their efficiency in dealing with things straight away. Wish all Estate Agents were as efficient as Farrell Heyworth. Thanks Stevie for the excellent work by you and the other members of the team, couldn't have done it with out you.

Christine · 27 August 2019

Agent replied

Thank you for taking the time to leave feedback. I am delighted to hear that our exceptional Bolton team have been able to help you on a number of occasions. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best. Kind regards, Chris Heyworth, Director

5/5

Google

Maya has been amazing, very helpful and very fast responses. Thank you!

Milly · 20 July 2025

Agent replied · 20 March 2026

Thank you for your kind review. We’re so pleased to hear that Maya, from our Lettings team, provided such helpful support and prompt communication throughout your experience with us. Delivering a responsive and professional service is something we pride ourselves on, and we’re delighted that this came across. Thank you again for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Could not recommend these guys more. The bad reviews are from before the office completely changed hands, don’t be put off! Paul was amazing, sold our house first time after it being on the market for months. He went beyond expectations, always available on the phone and friendly. It’s like he enjoys his job! :) Stevie, Gina and Dan became like friends in the end, so helpful and professional. The sales progression team were ruthless in their persuit of the sale on our behalf, they are worth their weight in gold. They chased up all parties making sure things went smoothly and to plan.

Gemma · 29 July 2019

Agent replied

Dear Gemma, Thank you for taking the time to leave us a review. Our staff really do try to provide our clients with the very best service. We're so pleased that we were able to achieve the right result for you when selling your home. If we can be of any further assistance please don't hesitate to get in contact. All the best, The Farrell Heyworth Team.

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Questions about Farrell Heyworth Bolton

How many reviews does Farrell Heyworth Bolton have?

Farrell Heyworth's Bolton office has 490 reviews across 1 platform: 490 on Google.

What is Farrell Heyworth Bolton's rating?

Farrell Heyworth Bolton is rated 4.6 out of 5 across all 490 reviews, and 4.6 out of 5 on Google from 490 reviews.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Where is Farrell Heyworth's Bolton office?

Farrell Heyworth Bolton, 35 Churchgate, Bolton, Lancashire, BL1 1HU.

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