Trusted Agent profile · Bolton, Lancashire

Farrell Heyworth Bolton reviews

★★★★★ Excellent

490 reviews across 1 platform

35 Churchgate, Bolton, Lancashire, BL1 1HU

Part of Farrell Heyworth, see every office.

Farrell Heyworth's office in Bolton, Lancashire, at 35 Churchgate, is rated 4.6 out of 5 across 490 reviews on 1 platform, including 490 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

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4.6 / 5

490

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

Reiss was very helpful in helping us get our offer agreed - offer was submitted on Saturday afternoon and, after some negotiations, agreed Tuesday morning. Reiss helped to keep us updated throughout the process which was very useful being first time buyers.

Alex · 22 November 2023

Agent replied · 25 November 2023

Thank you for sharing your positive experience with Reiss. We're delighted to hear that he was helpful in getting your offer agreed and provided valuable updates throughout the process, especially considering you're first-time buyers. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra was amazing 👏 …

John · 20 June 2025

Agent replied · 20 March 2026

Thank you for your kind words! We’re so pleased to hear that Alexandra was amazing, we’ll be sure to pass on your lovely feedback to her. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Very quick and prompt service and replies. Great communication from Megan.

Yodamuffin · 22 June 2026

Agent replied · 22 August 2026

It’s wonderful to hear that you experienced such prompt and attentive service throughout. Clear and timely communication makes a real difference, and we’re really pleased … More

5/5

Google

We had two excellent viewings on a dormer bungalow in Euxton with Reece.He was extremely informative and knowledgeable about the property and the area.We didn't feel rushed in any way.We can highly recommend Reece as an estate agent for Farrell Heyworth.

Susan · 21 October 2023

Agent replied · 28 October 2023

Thank you so much for your kind words and for highlighting your positive experience with Reece during the viewings of the dormer bungalow in Euxton. We're delighted to hear that Reece provided you with valuable information and made the process comfortable for you. We aim to offer the best service possible, and your recommendation is greatly appreciated. Should you have any more questions or need further assistance, please don't hesitate to get in touch. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Farrell Hwyworth were quick, friendly and efficient when dealing with my offer and purchase of my new flat

Richard · 14 December 2024

Agent replied · 28 December 2024

Thank you for your kind words! We are thrilled to hear that you had a positive experience with us. If you need any further assistance with your new flat, feel free to reach out. We are here to help!

2/5

Google

Please be wary of this company. Be careful what you are signing if you intend to sell through these. Their staff NEVER introduce themselves when answering the phone, this is just common curtesy. Believe it or not, they charge extra for putting a property on the Internet. Not many people first look for a property by going into an estate agent these days. People look on-line. To charge extra is disgraceful.

Punky · 24 September 2024

Agent replied · 24 October 2024

Thank you for your feedback. We’re sorry to hear that you feel this way, and we’d like to address your concerns. Our staff always strive to provide a professional and courteous service, and we regret if that was not your experience when contacting our office. To clarify, there is no charge for displaying properties on our website or on major property portals. We do, however, offer a deferred marketing fee for additional advertising services beyond these standard listings, aimed at enhancing your property’s visibility. We are very keen to discuss your experience further but, unfortunately, we are unable to identify you based on the name provided. Please call our branch at 01257 275231, and we would be grateful for the opportunity to investigate this further. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Amy Pass was super helpful, loved her services

Ruby · 20 April 2025

Agent replied · 20 March 2026

Thank you for your fantastic review! We’re so glad to hear that Amy Pass provided you with excellent service. We truly appreciate your feedback and will be sure to pass on your kind words to Amy. If you ever need assistance again, don’t hesitate to get in touch! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Debbie has been dealing with our purchase on a property at Farrell and Heyworth and has been an absolute pleasure to deal with. Debbie is always responsive and nothing is ever too much trouble. It’s really nice to have a lovely person at the end of the phone, it makes for a much nicer experience all round. Thanks Debbie.PositiveResponsiveness, Professionalism

Nicola · 27 August 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Westhoughton team have been able to help you find our new home. I'll be sure to pass your kind words on, they will be delighted. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

Katie was so helpful throughout my entire process and she was always very quick at responding. I'd definitely recommend Katie to anyone looking to let a property, she's great!

James · 28 May 2024

Agent replied · 26 August 2024

Thank you for your kind words. We're thrilled to hear that Katie was so helpful throughout your entire process and that she was always quick to respond. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We went to view a property and Amy showed us round. Amy was brilliant, very professional, knowledgeable and really supported me and my wife in how we could approach our house situation. Really appreciated all the help, thanks Amy.

Tom · 14 October 2023

Agent replied · 28 October 2023

Thank you for sharing your positive experience with Amy. We're delighted to hear that she provided you with professional and knowledgeable guidance during your property viewing. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Best regards, Jeremy Collins Director Farrell Heyworth

1/5

Google

Had endless problems with these as our letting agents, far too many to list in one review. When I finally was able to move out of the property I was lied to repeatedly by Paul, whose laziness resulted in me getting my deposit back late. Sam was, however, brilliant. She went above and beyond to try and help us during our nightmare experience. Avoid avoid avoid!

Greg · 29 July 2019

Agent replied

We're sorry to hear you have been unhappy with some of the service provided by our team. We take all of our reviews very seriously and would like to investigate this matter further. Unfortunately, we haven't been able to find a record of a tenancy for a Mr Greg Barlow in our system. We would very much like to discuss your concerns further and would be grateful if you could get in touch with Paul Hearne, our Bolton Lettings Manager on 01204 399388. Many thanks.

5/5

Google

I called today and spoke with Alexandra Aspden. She was very professional whilst also very personable. Thanks for your help today and I will be in touch again in 2026.

Rachel · 20 December 2025

Agent replied · 20 March 2026

Thank you for your kind review. We’re pleased to hear that Alexandra was both professional and personable when assisting you, and that you found the conversation helpful. We appreciate you taking the time to share your feedback and look forward to being in touch again in 2026 when you’re ready. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Alexandra and the team were fantastic! Very professional prompt responses, and very informative. Couldn't have asked for more!

Harry · 24 October 2024

Agent replied · 23 November 2024

Thank you for your wonderful feedback! We’re delighted to hear that Alexandra and the team provided you with such professional and prompt service. It’s our goal to keep our clients informed and supported every step of the way. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

I cant recommend the Farrell Heyworth staff at the Bolton office enough as they have been brilliant with trying to sell my property. I have had excellent support from the team all the time while being with them and would totally recommend them for selling any property. A special thanks to Stevie the manager and Shauna who was dedicated to helping me sell the property.

Duncan · 29 July 2019

Agent replied

Dear Mr Burns, Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, Chris Heyworth - Director

5/5

Google

Was really struggling to find a good estate agents for my needs, really happy to have found this one, Amy and Reiss made it so simple and straightforward for me. All credit to them. Thanks a lot.

Marcus · 22 October 2023

Agent replied · 25 November 2023

We're delighted to hear that Amy and Reiss made your experience with Farrell Heyworth a positive one. Your satisfaction is important to us, and we're here to make your property needs as simple and straightforward as possible. If you ever need further assistance, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Farrell Heyworth are a pleasant and professional company. Debbie Rydeard was there on time to show us around a property. She gave us lots of information about the property and gave us ample time to look around. We are first time buyers and she answered all of our questions well. She was really pleasant and friendly too.PositiveQuality

Jen · 27 August 2021

Agent replied

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service during your property search. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

5/5

Google

Absolutely amazing service! Best I've seen in the north west! Both myself and Philip have always been so impressed with the level of service and dedication from the whole team especially Amy Pass who always goes the extra mile for us.... Thank you Amy!

Sam · 26 March 2023

Agent replied · 24 June 2023

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our team, and specifically with Amy Pass. We pride ourselves on delivering exceptional service to all of our clients and we're glad to hear that we exceeded your expectations. We look forward to working with you again in the future. Best regards, Jeremy Collins - Director

5/5

Google

Alexandra and the team were fantastic! Very professional prompt responses, and very informative. Couldn't have asked for more!

Harry · 10 October 2024

Agent replied · 24 October 2024

Thank you for your wonderful feedback! We’re delighted to hear that Alexandra and the team provided you with such professional and prompt service. It’s our goal to keep our clients informed and supported every step of the way. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

I would like to say how professional Farrell Heyworth have been helping me get a quick sale on my property. Offering information on appointment and conclusions to viewings. Special thanks to Reece and Gina. Steve Mess

Stephen · 21 October 2023

Agent replied · 28 October 2023

Thank you for taking the time to leave a review. We're delighted to hear that you've had a professional experience with Farrell Heyworth and that Reece and Gina were particularly helpful in achieving a quick sale for your property. If you have any more feedback or questions in the future, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Quick to get us booked in for viewings, always just a phone call away and fab negotiation skills! Shout out to Reiss, who made getting to ‘offer accepted’ a breeze!

Kirsty · 29 February 2024

Agent replied · 21 March 2024

Thank you for sharing your positive experience! We're delighted to hear that Reiss provided excellent service, from scheduling viewings to negotiating the offer smoothly. Your satisfaction is our priority, and we're glad we could make the process seamless for you. If you need any further assistance, feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Very professional and friendly from start to finish, with clarity and transparency regarding the process of managing my house sale.

Kathryn · 27 February 2026

Agent replied · 20 March 2026

Thank you for your feedback. We’re pleased to hear that you found the service both professional and friendly, and that the process was clearly explained throughout your house sale. Clarity and transparency are essential in helping clients feel confident at every stage, so it’s great to know this was your experience. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We are currently just in the middle of buying a house and right from the start Dean has been such a massive help. He is always taking me calls, giving me plenty of information and reassuring me. He is also extremely lovely and professional. Other staff I have spoke to have also be very helpful.PositiveProfessionalism

Maeve · 27 August 2021

Agent replied · 24 June 2023

Thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our team, especially with Dean. We pride ourselves on providing excellent service and communication throughout the buying process. We appreciate your recommendation and look forward to working with you in the future. Best regards, Jeremy Collins - Director

5/5

Google

Currently in the process of purchasing my first property and Farrell Heyworth have been brilliant. Amy has answered any questions I’ve had and always responds quickly and professionally. The team are all lovely and helpful. Thank you all!!

Ellie · 31 August 2025

Agent replied · 28 January 2026

Thank you for your kind review. We’re so pleased to hear that your first home-buying experience has been a positive one and that Amy, along with the rest of the team, have been supportive and responsive throughout. We really appreciate your kind words and are glad to be part of this exciting journey with you. Thank you for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I don’t normally leave reviews but I thought that the service I got from Amy at Farrell Heyworth was outstanding. Thank you Amy for making our journey a lot less painful than we expected.

Nathan · 21 October 2023

Agent replied · 25 November 2023

Thank you for taking the time to leave a review. We're delighted to hear that Amy provided you with outstanding service and made your journey smoother. If you have any more property needs or questions in the future, please feel free to reach out. We're here to assist you. Best regards, Jeremy Collins Director Farrell Heyworth

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Questions about Farrell Heyworth Bolton

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

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