Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleSo far the process has been well explained and transparent from all staff we have dealt with.
Debbie has been particularly helpful with queries and able to keep me updated with the progress of the sale and purchase. She has been patient and clarified some of the processes when I have been unsure, and each time I have called has been both friendly and professional.
So far my only recommendation for the business in general would be to have a direct number rather than having to keep going through the phone menu each time!PositiveProfessionalism
Hannah · 27 August 2021
★★★★★ 5/5
GoogleA very professional yet warm and friendly service, Georgina was very informative and helpful made everything so clear. We highly recommend Farrell-Heyworth to anyone considering selling their home
Laura · 7 October 2023
Agent replied · 28 October 2023
Thank you for your kind words and for recommending Farrell Heyworth. We're delighted to hear about your positive experience with Georgina and our team. Providing a professional yet warm and friendly service is at the core of what we do, and we're glad it shone through in your interaction with us.
If you have any further questions or require assistance in the future, please feel free to get in touch. We're here to help.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI have recently purchased a house through Farrell and Heyworth and the team, especially Debbie made things very easy and took a lot of the stresses away. Debbie was very flexible and offered to undertake additional visits (for measure ups) to the property out of her working hours which I was really appreciative of and fit last minute viewings In here and there to accommodate my limited availability. As Debbie was my main point of contact throughout my purchase until towards the end, I would like to thank her for all her hard work, professionalism and efforts in making my move as painless as possible. Her dedication to her clients is something I look for when it comes to moving house and if I ever move again in future I will definitely consider F&H as my estate agent :)
Thanks once again and I am finally now settled into my lovely new home :) many thanks,
Amy
Amy · 24 June 2021
★★★★★ 5/5
GoogleGareth was excellent to deal with, and managed to skilfully sort out an issue that occurred which was out of his hands.
David · 27 January 2024
Agent replied · 24 February 2024
Thank you for taking the time to share your experience. We're delighted to hear that Gareth provided excellent service and successfully addressed the issue despite its challenges. Your satisfaction is our priority, and we appreciate your positive feedback.
If you have any more questions or if there's anything else we can assist you with, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleWould just like to say a big thank you to Debbie and colleagues at the westhougton / Chorely branch of farrell heyworth, it's been a really trying time at the min moving house but I have to say Debbie was so helpful and reassuring with our purchase of a bungalow, especially when we found out our purchasers of our house had to pull out , with patients and perseverance we finally managed to get the bungalow we wanted in the end, Debbie was always at the end of the phone, listened to my questions and then got answers as soon as she could, she made our move more smoothly in what would off been stressful, we had enough stress from our solicitors so it was nice to speak to someone with calm .
Gill · 11 March 2021
★★★★★ 5/5
GoogleThis review is wholely in relation to Anil Parmar. Anil was our mortgage advisor, and our relationship with him has been nothing short of sensational. Myself and my partner found a property we liked, and due to how much we liked it, we wanted to secure an offer ASAP. Literally within a couple of hours, Anil had secured our mortgage in principal and we were able to put in an offer.
In addition to this, we have never failed to get ahold of Anil, and even if our query is trivial, he gave it his full attention and always actioned anything we put to him. Being first time buyers, Anil was where we went to for much of the advice we needed, and he was always on call to either answer it directly himself, or to chase/ forward issues we had with our solicitors.
The price for the services was more than fair, and also competitive, if not cheaper than others we looked at. But if anyone is looking for a mortage advisor, they would have a hard time finding someone more professional, friendly, and knowledgable than Anil Parmar. We will definalty be keeping his number on our records for any future business we may need.
Ryan · 11 March 2021
★★★★★ 5/5
GoogleWe have been happy with everything that Alexandra Aspden has helped us with on the sale of our property. She has gone above and beyond with the tennant that is in the property, and has been so helpful to us in every aspect.
Carol · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your kind words! We’re so pleased to hear that Alexandra has been such a great help to you during the sale of your property. It’s wonderful to know that she has gone above and beyond to assist with both the sale and your tenant’s needs. Alexandra’s dedication to providing excellent service is truly valued, and we’ll be sure to pass on your feedback to her.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleWhilst buying my house I dealt with the branch manager stevie. Stevie was incredibly professional and kept me upto date with everything. I would highly reccomend Farell Heyworth to anyone looking to buy a property. You really could not ask for a better service. Thank you stevie for all your hardwork. Andrew
Andrew · 26 October 2019
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Westhoughton team were so helpful throughout your sale and during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI have dealt with loads of estate agents over the years and Farrell Heyworth have been the best by far. Communication has been perfect throughout and most importantly my property was sold within 48 hours of going on the market and sold first time. I will be sure to use you again. Many thanks
Matt · 10 October 2024
Agent replied · 24 October 2024
Thank you so much for your fantastic feedback! We’re delighted to hear that your experience with Farrell Heyworth has been the best by far and that we were able to sell your property within 48 hours. Communication is key to a smooth process, and it’s great to know we’ve met your expectations. We look forward to working with you again in the future!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAmazing service from Farrell Hayworth, purchase was quick with no delays. Thank you to Amy sales manager for great customer service.
Cash buyer
Indre
Indre · 14 October 2023
Agent replied · 28 October 2023
Thank you for your kind words and for choosing Farrell Heyworth for your property purchase. We're delighted to hear that the process was swift and efficient, and that Amy provided you with great customer service. If you ever have any more real estate needs or questions in the future, please don't hesitate to reach out. We're here to assist you.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAmy at Farrell and Heyworth has been brilliant with selling my property, very helpful and nothing too much trouble. Would highly recommend her and her team.
Thank you again
To all the staff at Farrell and Heyworth
Catherine west
Catherine · 20 April 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful review, Catherine! We’re thrilled to hear that Amy and the team were able to assist you with the sale of your property. Providing exceptional service and making the process as smooth as possible is always our goal, and we’re so glad to know that we met your expectations.
Your recommendation means a lot to us. Should you need any further assistance, don’t hesitate to reach out!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleAmy was very patient and understanding and was able to give me reassurance in every aspect of putting my house on the market.
Celine · 21 October 2023
Agent replied · 28 October 2023
Thank you for your kind words about Amy and our services. We're delighted to hear that Amy was patient, understanding, and able to provide reassurance during the process of putting your house on the market. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleFarrell Heyworth have helped me vastly with the rental and sale of my property over the last few years they go above and beyond to help. Will definitely use them again should i buy or rent out another property.
George · 16 April 2025
Agent replied · 20 March 2026
Thank you for your fantastic feedback! We’re so glad to have been able to assist you with both the rental and sale of your property. It’s wonderful to hear that our team has gone above and beyond to help you. We look forward to working with you again in the future, whether you decide to buy or rent out another property.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleHaving to move as landlord selling and have to mention Alexandra Aspden. Fantastic customer service, she definitely goes above and beyond in trying to help and has made the whole process less stressful. She’s a star
Philip · 20 May 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Alexandra was able to make the process easier for you. She is indeed a star, and we truly appreciate your recognition of her hard work and dedication. We’ll be sure to pass on your kind words to her.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI’ve recently dealt with this estate agent to purchase a house. Debbie was a great help arranging viewings, keeping me informed throughout the process and making sure my solicitor had all the relevant documents.
I would highly recommend to anyone.
Thank you.PositiveProfessionalism
Stuart · 25 October 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Westhoughton team have been able to help you find and buy your new home. I'll be sure to pass your kind words on, they will be delighted.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleVery good service. Have been kept informed on any updates.
No complaints at all.
Philip · 20 December 2025
Agent replied · 20 March 2026
Thank you for your kind review. We’re really pleased to hear that you received a very good service and felt well informed throughout the process. Your feedback is much appreciated, and we’re glad everything went smoothly for you.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAmy was super helpful and efficient. Very thorough in explaining everything. I would definitely recommend her and Farrell Heyworth! Excellent service.
Helen · 24 October 2023
Agent replied · 25 November 2023
Thank you for your kind words about Amy and our team at Farrell Heyworth. We're delighted to hear that you received efficient and thorough assistance during your experience. If you ever have any more property needs or questions, please feel free to reach out. We appreciate your recommendation.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI would just like to thank Farrell Heyworth, especially Amy Pass (Manager),for their efficient and professional manner in dealing with the sale of my property D E Gornall
David · 26 March 2023
Agent replied · 24 June 2023
Thank you for your positive feedback. We're glad to hear that you had a good experience with Farrell Heyworth and specifically with Amy Pass. We hope to have the opportunity to work with you again in the future. Best regards, Jeremy Collins - Director.
★★★★★ 5/5
GoogleI just want to say a huge thank you to Laura Gill who has recently helped me with my rental property. I’ve been with another agent for a couple of years but have had ongoing issues so I decided to change agents. I spoke to several agents who all gave me robotic advice but when I spoke to Laura she knew exactly what she was talking about and gave me the advice I needed. I look forward to building my relationship with Farrell Heyworth. Thanks Steve & Shirley.
Steve · 25 June 2019
★★★★★ 5/5
GoogleHaving recently used Farrell Heyworth to manage the sale of our property (subject to contracts), I would have no hesitation in recommending them. They have provided a very professional and efficient service throughout the process, and have …
Rob · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful review! We’re delighted to hear that you had a positive experience with Farrell Heyworth and that we were able to secure the sale for you. Alexandra and the team at the Chorley Branch work hard to ensure … More
★★★★★ 5/5
GoogleI just want to say a massive thank you to Laura Gill (Property Manager) for all her help over the last few weeks. As a first time Landlord I didn’t really know where to start but Laura helped me every step of the way and went above and beyond to help me with renting my property out. Her knowledge and professionalism is outstanding and I would recommend using Farrell Heyworth for rentals. I am currently building a portfolio of properties to rent out and Laura will be my first call!! Thanks again.
David · 12 March 2019
★★★★★ 5/5
GoogleGreat service from Stevie who I was liaising with whilst purchasing our first home. Stevie made it easier and was lovely to speak too. I felt I could contact her at anytime with any questions I had and she was always happy to help me. Thankyou Stevie!
Emma · 29 July 2019
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to Stevie and the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.
★★★★★ 5/5
GoogleHaving dealt with Farrell Heyworth for rental purposes and, at times, very demanding tenants plus the final sale of the property we were very happy with the friendliness of the staff, especially Gina and Stevie, and the way they handled both rental and sale of the property.
Jonny · 29 July 2019
Agent replied
Hi Jonny,
Thank you for taking the time to leave us a review. All of the team in Bolton work really hard to give our customers great service, I'm sure they will be delighted to hear you felt they did and that we wee able to help you ge a great result.
If we can be of any further assistance please don't hesitate to contact us.
All the best,
Chris Heyworth - Director
★★★★★ 5/5
GoogleWe have recently been to view a house. We placed an offer through Dean and it was accepted. Dean has been extremely helpful to us and has been offering lists of support with us being nervous first time buyers.
Ellie · 23 August 2021
Agent replied · 24 June 2023
Great to hear that Dean has been helpful and supportive throughout your first-time buying process. Wishing you all the best with your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.