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Farrell Heyworth reviews

★★★★★ Excellent

451 reviews across 1 platform

53a Market Street, Lancaster LA1 1JG

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Farrell Heyworth's Lancaster office at 53a Market Street is rated 4.5 out of 5 across 451 reviews on 1 platform, including 451 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026. Checked 9 October 2026.

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4.5 / 5

451

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Farrell Heyworth. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lancaster office, from every platform, shown as written. First names only.

5/5

Google

Farrell and Hayworth were a pleasure to deal with they took care of everything for us, they were always just a phone call away, there employee Angle Temple couldn't do enough to help us, sending emails and calling us to ask about our Xmas and if there was anything we needed, she is a true asset to the company, thank you for all your help, and a big thank to Alison whiteside she was great to always chasing up the Conveyancer for us to see what stage they were at, they really have a great team at Farrell and Hayworth, we couldn't be happier.

Lee · 6 March 2026

Agent replied · 20 March 2026

Thank you for your wonderful review. We’re delighted to hear how happy you were with the support you received throughout your move. It’s great to know that Angel Temple was so attentive and helpful, and that Alison Whiteside’s persistence in progressing matters with the conveyancers made a real difference. Both will be very pleased to read your kind comments. Thank you again for recognising the efforts of the team, we truly appreciate you taking the time to share your experience. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We’ve had a really positive experience with our estate agent throughout our sale, and especially with Nicole Lloyd. Nicole has been brilliant from start to finish. She has kept in regular contact, answered our questions quickly, kept us updated on progress, and helped resolve queries as they came up. During what can be a stressful process, she has been reassuring, proactive, and genuinely helpful the whole way through. She has been a pleasure to deal with, and we really appreciated her support throughout the sale. We would happily use them again in the future and would definitely recommend them to others.

Adam · 27 February 2026

Agent replied · 20 March 2026

Thank you for such a thoughtful and detailed review. We’re delighted to hear that your sale has been a positive experience and that Nicole Lloyd provided consistent, proactive support from start to finish. Regular communication, quick responses and steady reassurance can make a real difference during what is often a stressful process, so it’s wonderful to know you felt well looked after throughout. Your recommendation and future confidence in using us again mean a great deal, and we’ll be sure to pass your kind words on to Nicole and the team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Great service and attention to the customers requirements. My point of contact was NICOLE LLOYD who was very professional, helpful and always made sure I was staying on track and within the guidelines of what I was looking for. Nicole ensured I was supported throughout the whole process, and although ended up finding a house through another party, Nicole ensured I was still supported and offered her help and support going forward, if I ever needed anything. Thanks Nicole, I certainly recommend anyone to you! 🌟

Tom · 20 February 2026

Agent replied · 20 March 2026

Thank you for your thoughtful review. We’re really pleased to hear that you received such attentive and professional support and that your requirements were clearly understood throughout. It’s great to see Nicole Lloyd recognised for her guidance, professionalism and continued support, even beyond the immediate transaction. That ongoing care and commitment is very much part of the Farrell Heyworth culture. Thank you for your recommendation and kind words. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I highly recommend Nicole Lloyd at Farrell Heyworth in Lancaster. She has been outstanding from start to finish. My property was sold within just two weeks, which exceeded all expectations. Communication has been excellent throughout, we’ve received regular updates and clear guidance at every stage of the process. Nicole has been proactive, professional, and genuinely committed to progressing matters as efficiently as possible. A smooth and well-managed experience, I wouldn’t hesitate to recommend her services.

Scott · 20 February 2026

Agent replied · 20 March 2026

Thank you for such a detailed and thoughtful review. We’re delighted to hear that Nicole Lloyd delivered such an outstanding experience and that your property was sold within two weeks, a fantastic result. Clear communication, proactive progression and keeping clients fully informed are exactly what we aim to deliver, so it’s wonderful to know this came through at every stage. Your recommendation means a great deal, and we’ll be sure to pass your kind words on to Nicole and the Lancaster team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Suzanne was a pleasure to deal with throughout the process of buying our new build home from Oakmere. We were kept updated with progress of the build and worked closely with the site to allow us safe access to the house during construction. Post completion Suzanne is never more than a friendly phonecall or email away to assist with any questions we might have and provide guidance to who we need to contact within the developers customer services department. We have no hesitation in recommending Suzanne, Oakmere and the Vale Meadows team at Farrell Heyworth to anyone looking to buy a new build home in Lancaster.

Sneeze · 20 January 2026

Agent replied · 20 March 2026

Thank you for your thoughtful review. We’re delighted to hear that your experience buying your new build home at Oakmere has been such a positive one and that you felt well supported throughout the entire process. It’s great to know that clear communication, regular updates and ongoing support both during construction and after completion made a real difference. Suzanne’s approach, along with the wider Vale Meadows team at Farrell Heyworth, reflects the level of service we aim to provide to all buyers. Thank you for your recommendation and we wish you every happiness in your new home. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

This review is for the services provided by Nicole Lloyd out of the Lancaster office. She has been friendly and professional throughout her interactions with us and has kept us fully informed. Our purchase has now been passed over to the sales progression team and hopefully we will experience the same level of professionalism from them, as the purchase of our new home moves forward. Thanks Nicole, you’re a star!

S · 25 March 2026

Agent replied · 22 April 2026

We’re delighted to hear about your positive experience and thank you for sharing it. It’s great to know you found the service friendly, professional and well communicated throughout. Nicole Lloyd will be pleased to read your kind comments. As your purchase moves into sales progression, you can be assured the same high standards of care, communication and professionalism will continue as we support you through to completion. Wishing you every success with your new home. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Nina has been amazing throughout the whole process. From when we 1st viewed the house all the way to picking the keys up today :) She has brilliant communication skills and made us feel like we were valued and she kept us in the loop also each step of the way. Dads really happy with the house and its going to be fab having him close to us. Thanks so much again Nina . Tim and Greg

IMPULSE · 20 January 2026

Agent replied · 20 March 2026

Thank you for your lovely review, Tim and Greg. We’re delighted to hear that the process ran so smoothly from the first viewing right through to collecting the keys, and that you felt well informed and valued throughout. It’s wonderful to know that Nina’s communication and support made such a positive difference, and we’re especially pleased to hear how happy your dad is with his new home. Thank you for taking the time to share your experience and your kind words. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We have just bought a house through Farrell & Heyworth in Lancaster and the whole thing went really smoothly. Buying a place can be a bit of a faff at the best of times but we always knew where we stood and what was happening next, which made a big difference. We dealt mainly with Lee and he was great throughout. Really easy to talk to, straight with us, and always came back with updates when we needed them. No pushy sales nonsense, just a decent bloke doing his job properly. He kept things ticking along between us, the seller and the solicitors, and made sure nothing got stuck or forgotten about. Whenever we had a question about the process, he explained it clearly so we knew what was going on. It all felt organised from start to finish and a lot less stressful than we expected. Overall, a really good experience and we are happy with how everything was handled. Big thanks to Lee for keeping it all on track and we would happily use Farrell & Heyworth again.

Steven · 20 December 2025

Agent replied · 20 March 2026

Thank you for such a thoughtful and detailed review. We’re delighted to hear that your purchase went smoothly and that you always felt informed and supported throughout the process. Buying a home can certainly feel overwhelming at times, so it’s great to know that Lee’s clear communication, straightforward approach and regular updates helped make everything feel organised and stress-free. We really appreciate your kind words and are pleased that your experience with our Lancaster team was such a positive one. We hope you’ll be very happy in your new home and would be glad to assist you again in the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Angel Temple and her team, Josh and Nicole, at the Lancaster Office ably marketed and negotiated a sale on a difficult to sell property that is need of refurbishment. Angel gave a friendly and personal and professional service, which has been much appreciated. I would be very happy to recommend F & H, Angel and co to anyone wishing to market their property. Well done.

Jill · 15 April 2026

Agent replied · 22 April 2026

We’re really pleased to read this and to hear how well supported you felt throughout what can often be a challenging sale. Successfully marketing and negotiating on a property requiring refurbishment takes patience, clear communication and a proactive approach, so it’s great to know that Angel Temple, along with Josh and Nicole at our Lancaster office, delivered a service that felt both professional and genuinely personal. At Farrell Heyworth, we place a strong emphasis on tailored advice, teamwork and acting in our clients’ best interests at every stage, so your recommendation means a great deal to us. I’ll be sure to pass on your kind comments to Angel and the team. Thank you again for taking the time to share your experience, and for your confidence in Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We had our house on the market with 2 other estate agents, it was on for just over a year with huge reductions and no sales. We took a call from Joshua who was happy to take on the house and said he was sure he could get a sale, true to his word with in a month we had an offer accepted for the asking price we wanted thank you Nicole Lloyd & Joshua Lawson for all your hard work with the sale. Answered all my questions no matter how many and was always on the phone or email with a quick response. Thank you team FH!

Hannah · 20 November 2025

Agent replied · 20 March 2026

Thank you for your fantastic review. We’re delighted to hear that Joshua and Nicole were able to deliver the result you’d been hoping for after such a long and frustrating experience elsewhere. It’s great to know that their proactive approach, clear communication and commitment to supporting you throughout made such a difference and helped secure the offer you wanted so quickly. We really appreciate your kind words and are so pleased the team could make the process smooth and successful for you. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

⭐️⭐️⭐️⭐️⭐️ We’ve had an absolutely fantastic experience working with Bethan-Louise at Farrell and Hayworth. She has been nothing short of outstanding in managing our property, always friendly, professional, and incredibly efficient. Any issues or questions we’ve had have been dealt with promptly and with real care. Her communication is excellent, emails are always answered quickly, and she’s consistently approachable and helpful. It’s clear she genuinely cares about providing great service and making things run smoothly for both landlords and tenants. Bethan-Louise is a real credit to the Farrell and Hayworth team, we couldn’t recommend her highly enough!

Daniel · 20 November 2025

Agent replied · 20 March 2026

Thank you for your wonderful feedback. We’re so pleased to hear that you’ve had such a positive experience working with Bethan-Louise and that she’s provided friendly, professional and efficient support throughout. It’s great to know that her communication and attention to detail have made managing your property so smooth. We truly appreciate your kind words and recommendation and look forward to continuing to support you in the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I used Farrell & Heyworth to purchase my property and have no hesitation in recommending them. I primarily dealt with Angel in the Lancaster office who was always highly professional, personable and polite. Her communication was excellent keeping me fully up to date at all times and chasing the vendors and vendors solicitors when necessary. In fact I wouldn’t have bought the property I did if she hadn’t persuaded me it was worth a look as I had already discounted it from looking on Rightmove. My dealings with the other office staff, although less frequent, were also always professional and polite.

Chris · 20 November 2025

Agent replied · 20 March 2026

Thank you for your fantastic review. We’re so pleased to hear that your experience buying through our Lancaster branch was such a positive one. Angel will be delighted to know her professionalism, communication and proactive approach made such a difference and even helped you find the right property. It’s also great to hear the rest of the team provided friendly and professional support throughout. We really appreciate your recommendation and wish you every happiness in your new home. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Superb letting agency! I recently had some financial struggles and was unable to pay my rent on time, Bethan-Louise has been an absolute angel helping me through this situation. Her empathy towards me was so appreciated and she quickly did everything she could to help me. Her communications were timely and clear and she was an excellent "middle-man" between myself and the landlord. She understood how stressful my situation was and ensured that she came back to me.with a resolution quickly, this was so important to me and a huge weight was lifted off my shoulders. Bethan-Louise is a credit to the company and I feel confident knowing that if I should have any issues in the future, she'd be there to guide me through it. Thanks again Bethan-Louise, ur a super star!

Kimberley · 20 November 2025

Agent replied · 20 March 2026

Thank you for your wonderful review. We’re so pleased to hear that Bethan-Louise was able to offer the support and understanding you needed during a difficult time. Her professionalism and empathy really do make a difference, and we’re delighted to know she helped make things easier for you. We truly appreciate your kind words and are glad you feel so confident in the service provided by our lettings team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

All of the staff I've seen and spoken to have been absoloutly brilliant, very understanding and have made the whole process a lot less stressful, whenever I have to move house in the future ill definately be doing so through them again, absoloutly wonderful. Thank you so much to Ben, Georgia and the rest of the staff we have dealt with to help us find our first home

Bailey · 27 February 2026

Agent replied · 20 March 2026

Thank you for such a heartfelt review. We’re delighted to hear that the team made your experience feel less stressful and that you felt genuinely supported throughout the process. Moving home is a big step, and it’s great to know we were able to help make it a positive one for you. Ben and Georgia will be especially pleased to read your kind words, and we’ll be sure to pass them on. We’d be more than happy to assist you again in the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Thank you to Farrell Heyworth for a fantastic experience in a stressful time, In particular Reece Hobin. He has a great attitude, very responsive and has been extremely helpful through the whole process. Thank you to all the team. Would recommend and use again !

Inev · 1 August 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave such a positive review. We're delighted to hear that you had a fantastic experience during what can often be a stressful process. It's especially pleasing to know that Reece Hobin made such a positive impression with his responsive approach, helpful attitude, and support throughout your journey. At Farrell Heyworth, we understand the importance of clear communication and reliable service, so it's wonderful to hear that Reece and the wider team helped make the experience a positive one. Thank you again for your recommendation and kind words. We truly appreciate your support and would be delighted to assist you again in the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

These agents have been fantastic. Wonderful communication on bookings and feedback. They worked so hard to secure viewings for my father’s property. A special thank you to Nicole who was just fantastic in working hard to try and find the right purchaser for my father’s property in difficult circumstances. We appreciate all your support efforts and commitment. Emma

Emma · 27 February 2026

Agent replied · 20 March 2026

Thank you for taking the time to share such thoughtful feedback, Emma. We’re really pleased to hear that you felt supported throughout the marketing of your father’s property, particularly in what you describe as difficult circumstances. Clear communication and consistent effort are so important, and it’s wonderful to know this made a difference. Nicole will be especially grateful for your kind words, her commitment to finding the right buyer and keeping matters moving is something she takes great pride in. We truly appreciate your recognition of the team’s hard work. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We received excellent service from the team at Farrell Heyworth in Lancaster and would especially like to thank Alison Whiteside and Nicole for their help and hard work :). We have used Farrell Heyworth in the part and would not hesitate to use them again in the future

Gemma · 15 April 2026

Agent replied · 22 April 2026

Thank you for your kind feedback. We’re really pleased to hear you received excellent service from our Lancaster team, and that Alison Whiteside and Nicole were so helpful throughout. It’s also great to know you’ve chosen to use Farrell Heyworth again and would do so in the future, that means a lot to us. Thank you for your continued trust. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

My partner and I just recently moved to Lancaster, we were having a pretty hard time searching for home in Lancaster. Until we were introduced to Angel - Farrell Hayworth agency. Angel was exceptional, she was with us every step of the way, it felt like we were connecting with a friend rather than an agent.she always made time available for us and kept great communication with us through it all. Angel communication, honesty, integrity, and willingness to listen allowed us to purchase our property with ease.Thank you Angel and thank you Farrell Hayworth. I am loving my new home, we will 100% recommend Farrell Hayworth agency and team to everyone we know thank you.

Ravinder · 29 May 2025

Agent replied · 3 June 2025

Thank you so much for your kind words. We’re delighted to hear that Angel made such a positive impact during your move to Lancaster and that her support and communication helped make the process smooth and stress-free. It’s great to know you’re enjoying your new home, and we truly appreciate your recommendation. We hope to have the opportunity to assist you again in the future. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Everyone has been very kind and helpful throughout the entire process. Helped me to understand the things that have confused me! And have always been quick with email responses and phone calls. Angel Temple was my sales negotiator and she has been fantastic in ensuring everything has been where its meant to be and updated me at every step

Ashleigh · 20 December 2025

Agent replied · 20 March 2026

Thank you for your lovely review. We’re really pleased to hear that you found everyone kind, helpful and supportive throughout the process, and that we were able to make things clearer whenever you needed guidance. It’s great to know that our communication, both by phone and email, helped keep everything on track. Angel will be delighted to hear your feedback. Her careful updates and attention to detail are a real asset to the service we provide, and we’re glad she made the experience smooth and reassuring for you. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Nicole has been absolutely brilliant during this process. She’s helped so much with everything we could have needed and ensured the process has moved smoothly.

Rosie · 15 August 2026

Agent replied · 22 August 2026

We're delighted to hear that Nicole has been such a great support throughout your move. Her proactive approach and commitment to keeping things running smoothly are qualities we value highly. We appreciate your feedback and will be sure to pass your comments on to Nicole. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Nicole and Alison looked after the sale of my property. They were both extremely helpful, professional and informative along every step of the way. Thank you Nicole and Alison very getting the sale completed promptly and smoothly :)

David · 16 April 2026

Agent replied · 22 April 2026

Thank you for your kind feedback. We’re really pleased to hear that Nicole and Alison supported you so well throughout the sale, keeping everything professional, clear, and running smoothly. Helping clients feel informed and confident at every stage is very important to us. Thank you again for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Farrell Heyworth were professional and efficient throughout the process. Angel was our point of contact, and her communication and work ethic is great!

Nathan · 1 August 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave such positive feedback. We’re delighted to hear that you found our service professional and efficient throughout the process. It’s particularly pleasing to know that Angel provided excellent communication and demonstrated such a strong work ethic. Keeping clients informed and supported every step of the way is a key part of the service we strive to deliver, so it’s wonderful to hear that this was reflected in your experience. We greatly appreciate your kind words and your trust in Farrell Heyworth. We wish you all the very best for the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Angel was so kind, polite and friendly, she was very informative about the property I was enquiring about and the first agent who has let me know about discounted mortgage rates with some lenders through you. She took all my information to help with my property search and was extremely helpful taking into account feedback on viewings.

Kerry · 20 October 2025

Agent replied · 20 March 2026

Thank you for your kind review. We’re so pleased to hear that Angel provided such friendly, informative and proactive service, helping you with your property search and keeping you updated throughout. Your feedback is greatly appreciated. … More

5/5

Google

I have recently purchased a house 🏠 on Vale meadows. Suzanne has been amazing from my first visit. Nothing has ever been too much trouble. She has always been welcoming, friendly, helpful & easy to talk too, making the whole process so much easier. …

Natalie · 20 January 2026

Agent replied · 20 March 2026

Thank you for your kind review. We’re delighted to hear that your home purchase has been such a positive experience and that you felt well supported from your first visit through to completion. … More

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Questions about Farrell Heyworth

How many reviews does Farrell Heyworth have?

Farrell Heyworth's Lancaster office has 451 reviews across 1 platform: 451 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Farrell Heyworth's rating?

Farrell Heyworth is rated 4.5 out of 5 across all 451 reviews, and 4.5 out of 5 on Google from 451 reviews, checked 9 October 2026.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Where is Farrell Heyworth's Lancaster office?

Farrell Heyworth, 53a Market Street, Lancaster LA1 1JG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.