Trusted Agent profile · Lancaster · Lancashire

Farrell Heyworth Lancaster reviews

★★★★★ Excellent

499 reviews across 1 platform

53a Market Street, Lancaster, Lancashire, LA1 1JG

Part of Farrell Heyworth, see every office.

Farrell Heyworth's office in Lancaster, Lancashire, at 53a Market Street, is rated 4.5 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

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4.5 / 5

499

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lancaster office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Carolyn · 30 January 2021

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Sharon · 13 January 2021

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Katie · 31 October 2020

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Jen · 21 October 2020

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

1/5

Google

Rating only, no written review.

Sean · 9 January 2020

Agent replied

Dear Mr Winder, I'm sorry to hear you consider the service you have received to warrant a 1 star rating. Customer service is extremely important to us and we would like to have the opportunity to discuss this with you and where possible resolve any outstanding issues. If you could give our Lancaster team a call on 01524 842222 they would be delighted to help. Kind regards, Chris Heyworth - Director

4/5

Google

Rating only, no written review.

Cristian · 13 November 2019

Agent replied

Thank you for taking the time to leave us a great rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

1/5

Google

Rating only, no written review.

DrX · 29 July 2019

Agent replied

Thank you for taking the time to leave feedback. We are disappointed to hear you felt you received a 1 star service from our team. We would like to investigate this matter further and would be grateful if you could contact us either via our Lancaster branch on 01524 842222 or via email at headoffice@farrellheyworth.co.uk with further details. Customer service is extremely important to us and we are always looking for ways to improve. Kind regards, Chris Heyworth - Director

1/5

Google

Rating only, no written review.

Steve · 29 July 2019

Agent replied

Dear Mr Gardner, I'm sorry to hear you have been disappointed with our service. Unfortunately, as I don't have the relevant property address, I'm unable to see any record of any contact we've had with yourself. I would be grateful if you could contact our branch on 01524 842222 so that my colleagues can discuss this matter with you further and attempt to resolve any outstanding problems you may have. Kind regards, Laura@FarrellHeyworth

4/5

Google

Rating only, no written review.

Richard · 29 July 2019

Agent replied

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.

5/5

Google

Rating only, no written review.

Barbara · 29 July 2019

Agent replied

Dear Ms Holloway, Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

5/5

Google

Rating only, no written review.

Almas · 29 July 2019

Agent replied

Dear Mr Hassan, Thank you for taking the time to leave us a 5 star rating. If we can be of any assistance again in the future please don't hesitate to get in touch. Kind regards, Chris Heyworth, Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Farrell Heyworth Lancaster

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Farrell Heyworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lancaster.

What do you need help with?

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