Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields reviews in Bournemouth, Southampton, Bitterne and 4 more

4.5

★★★★★ Excellent

2,368 reviews across 10 offices and 4 platforms

www.enfields.co.uk

Enfields has 10 offices, in Bournemouth (two offices), Southampton (three offices), Bitterne, Pontefract, Eastleigh, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 2,368 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.4 / 5

1,865

Reviews on Google

All 10 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 10 offices

View Agents logo

4.9 / 5

183

Reviews on View Agents

All 10 offices

Trustpilot logo

187

Reviews on Trustpilot

All 10 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!

GIOSUE · 20 March 2018 · Enfields Southampton (347 Shirley Road)

Agent replied

Hi Giosue, that is such amazing feedback, thanks so much, really glad we could help!

5/5

Google

My wife and I picked Enfields to sell our property based on the quality of their service when viewing houses to buy, and they really excelled. Having originally had only a couple of viewings over the space of several months with an online-only agency, Enfields generated many more viewings in a matter of weeks and soon found us a buyer. As it happened we found a property to buy through them as well and this was where they really shone. Our process of reaching exchange of contracts was quite tricky, with some hitches in the chain along the way. Enfields were absolutely fantastic, pro-actively moving both the sale and purchase along on our behalf, contacting solicitors, our vendors, and our buyer to keep things progressing. When there were issues they helped to resolve them, and consistently kept in touch, providing both updates and advice. Whether you're looking to buy, sell, or both I couldn't recommend them more."

James · 20 March 2018 · Enfields Southampton (347 Shirley Road)

Agent replied

Thanks so much James for this detailed feedback. Really appreciate it.

5/5

Google

A great team with a great leader. Very thankful I walked in today. Service is absolutely brilliant, very very refreshing. Thank you - would recommend without hesitation.

Will · 20 March 2018 · Enfields Southampton (347 Shirley Road)

Agent replied

Thanks Will, appreciate you taking the time to review us.

5/5

View Agents
Seller

Exemplary

From initial valuation through to completion Enfields have proved a fantastic choice. They demonstrated a genuine knowledge for the area and of their industry to help affectively market and sell my property. I have been kept up-to-date throughout the entire process via proactive, exemplary customer service. I would not hesitate to recommend Enfields Estate Agents, Bitterne.

Chris · 13 March 2018 · Enfields Bitterne

Agent replied · 19 March 2018

Hi Chris, Thank you for the review. It is much appreciated, we hope you will enjoy your new home Kind Regards Kevin

1/5

Google

Absolutely terrible estate agents. I advise all students to steer clear of them. I was a student moving into my first year house, and the property had not finished refurbishment on the move-in date set. There was no furniture at all and I had to wait a further week for everything to be completed, meaning I missed out on my freshers week, making my experience of going to university a nightmare to begin with. On top of this throughout the entire year Enfields were useless and we had so many problems it would take me hours to list them all. Stay away.

Liam · 12 March 2018 · Enfields Bournemouth (383 Wimborne Road)

5/5

View Agents
Seller

Sale of late mothers bungalow

Enfields service was outstanding. The most important aspect is communication and considering we had 5 beneficiaries, a solicitor and a trust involved with the sale, they constantly kept me informed with the next step. From initial viewings through to exchange Enfields delivered a patient and professional service. Highly recommended.

Alison · 20 February 2018 · Enfields Bitterne

Agent replied · 22 February 2018

Hi Alison Thank you for the great review All the best Kevin

1/5

Google

Wouldn't touch with a very long barge pole ! Why people still use them is beyond me with their reputation

A · 20 January 2018 · Enfields Southampton (51 London Rd)

5/5

Google

Absolutely brilliant! I cannot fault the speed and professionalism I received when selling my house through Enfields in Hythe. I would highly recommend them to anyone looking to sell or buy their next home.

A · 20 January 2018 · Enfields Southampton (51 London Rd)

5/5

Google

I sold my old property and purchased my new one through Enfields in Hythe. The whole experience from start to finish was superb. Both Jamie and Mark handled the sale and purchase with professionalism, courtesy and skill. constantly updating me on progress, and made the whole process stress free. I would gladly recommend them to anyone.

A · 20 January 2018 · Enfields Southampton (51 London Rd)

5/5

Google

As a first time buyer, Enfields made the whole process very easy and as stress free as possible. Jamie and Mark were excellent throughout, including showing me a property I would never have even considered which has become the one I eventually bought! They were happy for me to view properties without any pressure and at my own pace, answered all the questions I had at each stage and kept me in the loop with how the sale was progressing. Both Jamie and Mark were very professional and I would have no hesitation in recommending them.

A · 20 January 2018 · Enfields Southampton (51 London Rd)

5/5

Google

…

Lisa · 17 January 2018 · Enfields Eastleigh

Agent replied

Thank you Lisa. We got there in the end!

5/5

View Agents
Buyer

Fantastic Estate Agent

I would give you 10 stars if I could! Myself and my husband have recently gone through the process of buying a house through Enfields. Kevin has been fantastic and the communication has been first class. Always keeping us up to date and very quick to deal with any issues. I couldn't thank him enough. A special mention to Darryl who also has been brilliant!

Kerry · 5 January 2018 · Enfields Bitterne

Agent replied · 8 January 2018

Hi Kerry Thank you for the great review it is appreciated. Enjoy your new home! Kind Regards Kevin

5/5

View Agents
Seller

A1 service

From my initial call to Enfields, Bitterne in order to instruct them to market and sell my property, to the last call from Kevin advising me that my property had sold, I can honestly say that I found the whole process to be conducted extremely professionally by Kevin and all of his team. Daryl arrived promptly in order to market the property through the taking of professional photographs and taking his time in order to ask several questions about the property that assisted in the marketing. Daryl took his time in order to achieve an extremely professional package that resulted in my property being placed on a premium listing on Right Move and was obviously key in receiving several viewings and an offer within the week that it was initially marketed. Rio kept me fully informed at all times in regard to the time and dates of all viewings, making sure that if there were any changes, that I was made fully aware and to make sure that they fitted in with my schedule. Rio provided me with prompt calls after each viewing, providing feedback from each viewing. I never had to chase for any updates, which was really appreciated. Kevin kept me fully updated from the moment that the flat received a great offer that I accepted within the week that it was marketed. The service that I received was so good, that I recommended Enfields, Bitterne to a colleague who was having difficulty in getting any viewings for his property with his previous agent. I understand that since he decided to move over to Enfields, Bitterne that he received several viewings and that his property is now sold STC. Overall, I have nothing but positive comments to make in regard to my experience of having used Enfields, Bitterne and I would like to thank Kevin and his team. If you are looking for a professional, hassle free, non pushy and no upfront fees agent, then look no further than Enfields, Bitterne.... you won’t be disappointed.

Simon · 28 December 2017 · Enfields Bitterne

Agent replied · 2 January 2018

Hi Simon Thank you for the review, this is really appreciated We hope you will enjoy your new home Kind regards Kevin

5/5

Google

Rating only, no written review.

Songs · 10 December 2017 · Enfields Pontefract

5/5

Google

I have previously had bad experiences with using a letting agent to manage my property. I have to say that Enfields are a breath of fresh air, they are professional, helpful and put you as the customer first. I have opted for the guaranteed rent and full managed service and it’s been great! Kate has been a star, the council tried to charge me for council tax when they shouldn’t of. Kate must of spent hours on the phone to them sorting it for me, can’t thank her enough! Keep up the good work guys

Adam · 10 December 2017 · Enfields Bournemouth (383 Wimborne Road)

4/5

View Agents
Seller

Flat sold

Very professional service. I saw 6 estate agents before deciding to go with Enfields. They had good reviews and didn’t have a long tie in time. The estimates from the estate agents varied greatly and it was difficult to know who was valuing it accurately. I was disappointed that it did sell for less than they advertised it for. The price was still more than 3 other estate agents suggested it would go for and considerably more than 1 estate agent estimated. The other estate agent had a long tie in time so overallI I think I made the right decision. Every other element I couldn’t fault. Kevin was proactive and always quickly answered any queries. After I had accepted the offer the sale went through quickly so I am happy with the service provided.

Natalie · 29 November 2017 · Enfields Bitterne

Agent replied · 1 December 2017

Hi Natalie Thank you for the review, it is appreciated. We wish you all the best for the future. Kind regards Kevin

5/5

Facebook

Just completed the sale of our flat after a couple of sales fell through, Nikki and Luan were brilliant throughout and we sold our flat again very quickly as soon as it went back on the market. Luan has been brilliant the last few weeks dealing with solicitors and a few stressful situations. Would thoroughly recommend enfields eastleigh to any one looking to buy or sell!

Jodie · 23 November 2017 · Enfields Eastleigh

Agent replied

Thank you for the review Jodie, very much appreciated! We are so glad we managed to get your sale through in the end, and wish you all the best for the future!

5/5

Trustpilot

Would highly recommend this company was …terry and Nathan

Would highly recommend this company was very polite and professional thankyou guys

Emz · 15 November 2017 · Enfields Southampton (347 Shirley Road)

Agent replied

Emz Mummy Cook, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

5/5

View Agents
Buyer

Amazing Service

This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through this, and always kept in contact even when the solicitors had delays with this and that. He was instrumental in getting us through some of the more tricky enquiries that was slowing the purchase down. Without his assistance, the purchase would certainly have taken much longer to complete. I am so very grateful for his help!

Steven-Mark · 14 November 2017 · Enfields Bitterne

Agent replied · 17 November 2017

Hi Steven Thank you for your very kind words, they are appreciated. I pleased I was able to help out Kind regards Kevin

5/5

View Agents
Buyer

Great service throughout the whole process

Kevin was amazing at keeping things moving and keeping us informed the whole way through. We would highly recommend this estate agent.

Lizi · 12 November 2017 · Enfields Bitterne

Agent replied · 14 November 2017

Hi Lizi Thank you for your great review. This is appreciated. We hope you will enjoy your new home Kind Regards Kevin

5/5

Google

Very satisfied with the service I had , Joanne was especially very good and was very professional and a very pleasant young women.

MARIE · 5 November 2017 · Enfields Pontefract

5/5

View Agents
Seller

Customer service and communication

Kevin was a star during our very stressful experience and always kept me updated which I really appreciated I would fully recommend Enfields to anyone .

Tracy · 13 October 2017 · Enfields Bitterne

Agent replied · 17 October 2017

Hi Tracy Thank you for the review, we do appreciate this. Hopefully you can now have a rest :-) Kind regards Kevin

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 10 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

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