Trusted Agent profile

Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more

4.4

★★★★★ Great

1,253 reviews across 8 offices and 4 platforms

Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,253 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.5 / 5

1,239

Reviews on Google

All 8 offices

Facebook logo

3.5 / 5

11

Reviews on Facebook

All 8 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 8 offices

Trustpilot logo

1

Reviews on Trustpilot

All 8 offices

Reviews may appear on more than one platform.

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Our offices

Countrywide's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The process began with Gavin who knows his stuff, he got our house up on the market quickly with quality images. Hannah and the team (Daisy, Sophie, Megan) then stepped in and were influential in the selling of my property, organising 26 viewings!! It was a smooth process from start to finish with Countrywide - Couldn’t recommend enough.

Grania · 16 October 2025 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 27 December 2025

Hello Grania, Thank you so much for your fantastic 5* review! We're thrilled to hear that Gavin, Hannah, Daisy, Sophie, and Megan made the process smooth and efficient for you. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Charles · 13 October 2025 · Countrywide Hamilton

Agent replied · 12 November 2025

We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!

5/5

Google

The team at Countrywide Baillieston have been outstanding in handling the sale of my property, despite a few twists and turns along the way. From Paul’s expert valuation and guidance in getting it on the market, to Keavy’s constant support with viewings, the service has been exceptional. A special mention to Marianne, who was absolutely instrumental in securing my buyer. She single-handedly drove the sale forward, supported me through the legal process, and even helped when I was purchasing a property myself. They turned what could have been a stressful experience into a smooth and successful one. I couldn’t recommend them more highly

Joolsw6 · 28 September 2025 · Countrywide Lanarkshire (1 Barrachnie Road)

Agent replied · 13 November 2025

Thank you for the amazing review! We are so happy to hear that our team at Countrywide Baillieston exceeded your expectations and made the selling process a smooth and successful one. We truly appreciate your kind words and recommendation. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would 100% recommend Countrywide Burnside, they were fantastic from start to finish, went over and above. They kept me informed at every step of the way. Everyone we came in contact with from the valuer Mollie to the office staff were attentive and completely on the ball. The manageress Emily I really couldn’t rate highly enough. I found there fees very competitive but more importantly the communication and service excellent from start to finish. All round a very professional service which delivered exactly what they promised.

Kirsty · 28 September 2025 · Countrywide Lanarkshire (230 Stonelaw Road)

Agent replied · 27 December 2025

Thank you so much for your kind review! We take great pride in providing excellent service and communication to our clients. It's wonderful to hear that you had such a positive experience with our team at Countrywide Burnside. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Emily, Mollie & all the staff were brilliant and super helpful throughout the whole process. We had a few bumps in the road (none were Countrywides) but the staff were superb in helping me get the property sold. One thing I would like to add is that Emily’s regular updates and proactive attitude was so helpful to me too. Thank you all very much. Brian G

Briangilable · 28 September 2025 · Countrywide Lanarkshire (230 Stonelaw Road)

Agent replied · 27 December 2025

Thank you, Brian! We are thrilled to hear that you had a positive experience with our team. Our goal is to make the selling process as smooth as possible and it's great to hear that Emily and our staff provided excellent assistance. We appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Couldn’t rate Countrywide Burnside highly enough. They’ve helped us so much selling my dad’s house and their customer service and care is exceptional. Every member of staff we have came in contact with has been on the ball and extremely diligent. Prices are very competitive but more importantly they have been outstanding estate agents and can’t recommend them enough.

Fiona · 28 September 2025 · Countrywide Lanarkshire (230 Stonelaw Road)

Agent replied · 27 December 2025

Thank you so much for sharing your positive experience with us! We are thrilled to have delivered exceptional service and care throughout the selling process of your dad's house. Our team takes pride in their diligence and competitive prices. Thank you for recommending Countrywide Burnside! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

What an amazing team 🌟 from start to finish everything went really flawless 🌟 all the girls were so friendly in the burnside agents and done their jobs to perfection 🌟 we were so impressed they kept us up to date with every move and showed our home to its best in the pics 🌟 photos and videos for tic toc were just amazing 🌟 the photographer and the surveyor were also friendly and professional 🌟 i honestly can’t praise them all enough 🌟 thank you for not only selling our home but getting us our forever home 🥰🌟❤️

Lorraine · 28 September 2025 · Countrywide Lanarkshire (230 Stonelaw Road)

5/5

Google

The team were great. Alway got back quickly and helped us get a good price

Mark · 28 September 2025 · Countrywide Lanarkshire (230 Stonelaw Road)

Agent replied · 27 December 2025

Thank you for your kind words! Our team is committed to providing prompt and helpful service to ensure our customers get the best prices. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I've only been in a few times, the girls were always helpful and very polite. I rented with countrywide for 13 months and everything was great, I had a troublesome landlord and countrywide made everything as smooth as possible. I had boiler problems and repairs were easy to report. The inventory was very thorough and every scratch or crack was noted, I would've also lost my deposit if it wasn't for the team at countrywide so I extremely grateful and can't speak highly enough of them. 🙏🫶

Jamie · 16 September 2025 · Countrywide Glasgow (71)

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear about your positive experience renting with Countrywide. Our team works hard to ensure a smooth and stress-free rental experience for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I live in York so Kellie and Lewis and Jamie went about re-letting my Thornwood flat including arranging the various certificates and of course finding new tenants. Absolutely brilliant from start to finish - can't recommend highly enough. Thanks.

Stuart · 16 September 2025 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 16 April 2026

Thank you for the wonderful review! We are thrilled to have provided you with exceptional service from start to finish. We couldn't have asked for a better endorsement. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

My partner and I both sold our flats with Countrywide West End and we were super happy with the overall experience. From beginning to end, absolutely everyone in the team has been lovely, competent, responsive and given us great advice and regular updates following viewings etc. Aside from that, we really felt that they genuinely cared about things working out for us rather than just looking at the business side of things. We would both absolutely recommend them.

Victoria · 16 September 2025 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 16 April 2026

Thank you for the glowing review! Our team at Countrywide West End strives to provide exceptional service and we are thrilled to hear that we exceeded your expectations. It was a pleasure working with you and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent letting agent team, they are professional, approachable and always quick to help with any questions or concerns. Everything was handled smoothly with care, which makes a huge difference. I appreciate their honesty and support through out the year. Specially thanks to Lewis, Reece, and of course to Kellie as always.

Ashley · 16 September 2025 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 16 April 2026

Thank you for your kind words! Our letting agent team strives to provide top-notch service and we're so glad that you had a positive experience. It's our pleasure to assist you and we truly appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Countrywide have been absolutely excellent at helping my partner and I move into our first flat together. From start to finish communication was excellent and efficient with everything happening so seamlessly and on time. Since moving in communication has also been outstanding and they have been so helpful with the whole process. We really appreciated it and couldn't recommend them highly enough.

Roisin · 16 September 2025 · Countrywide Glasgow (107 - 111 Byres Road)

5/5

Google

Very nice and friendly team. Always there to answer questions and to give useful advice for those who rent out the property for the first time. Am very happy having this Team on my side. The landlord webside is very helpful too.

Yvonne · 16 September 2025 · Countrywide Glasgow (107 - 111 Byres Road)

5/5

Google

Countrywide did an amazing job with the marketing and sale of my property in Glasgow. The property got lots of viewings which they arranged and kept me updated on. Their communication with me and their advice was excellent throughout the process. A top class service and a result with the property which far exceeded my expectations when I took it to market.

Steven · 16 September 2025 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our marketing and sales services. Our goal is always to exceed expectations and we are glad we could do that for you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Selling our flat after 21 years and how the experience has changed since we first sold a flat in 1984! So glad we went with Countrywide in Glasgow West End. Meghan was truly helpful and professional and guided us through with daily calls and updates and was always available to us at the end of the phone. Thanks Meghan and your colleagues.

Betty · 16 September 2025 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 16 April 2026

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I’m thoroughly impressed with the service I received from Countrywide Kirkintilloch. From start to finish, the team was professional, responsive, and went above and beyond to ensure a smooth sale of my property. Lesley, in particular, was outstanding - her expertise, communication, and dedication were exceptional. She kept me informed every step of the way, and her proactive approach made a potentially stressful process much more manageable. Thanks to Lesley's hard work and the team's expertise, I achieved a fantastic sale price for my property. I wouldn't hesitate to recommend Countrywide to anyone looking for a reliable and results-driven estate agent. Five stars isn't enough - Lesley and the team truly deserve a glowing review! 😊👍

D · 16 September 2025 · Countrywide Lanarkshire (43 Townhead)

Agent replied · 13 November 2025

Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear about your positive experience with our team at Countrywide Kirkintilloch. Our goal is always to provide exceptional service and achieve fantastic results for our clients, so we are delighted to hear that we were able to exceed your expectations. We will make sure to pass along your kind words to Lesley and the rest of our team. Thank you for choosing Countrywide and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had a great experience with Countrywide, highly recommend them for their service. Communicated with us every step of the way

Louise · 14 September 2025 · Countrywide Lanarkshire (43 Townhead)

Agent replied · 13 November 2025

Thank you for your kind words and recommendation! We take pride in our communication and are happy to hear you had a great experience with us. We hope to continue providing top-notch service for all of our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Lesley and the team at Countrywide Kirkintilloch were enormously helpful throughout the process of buying my home. I would highly recommend them 👍🏼. …

Ronan · 14 September 2025 · Countrywide Lanarkshire (43 Townhead)

Agent replied · 13 November 2025

Thank you so much for choosing Countrywide Kirkintilloch to help you find your dream home! Our team is dedicated to providing excellent service and we are thrilled to hear that we could make the home buying process a positive experience for you. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Marianne and team were very efficient and caring through the whole house sale process.Thankyou.Ralph .

Ralph · 8 September 2025 · Countrywide Lanarkshire (1 Barrachnie Road)

Agent replied · 13 November 2025

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Listed and sold my property through Countrywide, and while other areas of the sale were a bit of a nightmare I had no issues with Countrywide’s service and Nina especially made this part of the process seamless and hassle-free. Would highly recommend to anyone looking to sell their property.

Robert · 5 September 2025 · Countrywide Hamilton

Agent replied · 9 September 2025

Thank you for your kind review! We're thrilled to hear you had a seamless and hassle-free experience selling your property with Countrywide, and that Nina provided exceptional service. We appreciate your recommendation and it was a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Rating only, no written review.

Yusaf · 3 September 2025 · Countrywide Lanarkshire (1 Barrachnie Road)

Agent replied · 10 September 2025

Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!

5/5

Google

Really pleased with the help we received during the process of renting our first flat. We had dealt with Ellie and honestly couldn't fault the customer service at all. Everything was dealt with so swiftly and professionally. Everyone was incredibly patient and understanding with us as. Thanks again its all so appreciated 😊 …

Leonie · 3 September 2025 · Countrywide Hamilton

Agent replied · 9 September 2025

Thank you so much for your wonderful review! We are thrilled that you had a positive experience renting your first flat with us. Our team takes great pride in providing fast and professional customer service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently sold our house through Countrywide Dennistoun and honestly couldn’t fault the service. Colette, Stuart and the team were excellent from start to finish. Always helpful, professional and kept us updated every step of the way. They really made the whole process so much easier and less stressful. Would definitely recommend!

Billie · 3 September 2025 · Countrywide Glasgow (612-614 Alexandra Parade)

Agent replied · 24 September 2025

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Countrywide Dennistoun. Colette, Stuart, and the rest of our team are dedicated to providing excellent service and making the selling process as stress-free as possible. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Countrywide

Which Countrywide office has the most reviews?

Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.

Where are the Countrywide offices?

The eight Countrywide offices, by town:

Has Countrywide won any awards?

Yes. In The Trusted Agent 2026 awards: Countrywide, Hamilton won Gold; Countrywide, Lanarkshire won Trusted Agent; Countrywide, Lanarkshire won Trusted Agent.

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