Every review we hold for the Lanarkshire office, from every platform, shown as written. First names only.
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5/5
GoogleI have met amazing team here for my property. Keavy is nice and passionate, she is extremely friendly and efficient to help me get the property. And highly recommend Adam who is my mortgage advisor, he is professional and knowledgeable. Anyway, I just want give them big thumbs up even my process is still going.π β¦
Jason Β· 30 October 2025
Agent replied Β· 13 November 2025
Thank you for the amazing review! We are thrilled to hear that our team, especially Keavy and Adam, have provided exceptional service for your property. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleBoth Lesley an Kirstin were fantastic with their communication, information and support. I had a very specific need and a very short time to find a property and I want to say a sincere thank you to Kirstin for you empathy and overall approach. My situation, although not unique I am sure, was a little stressful for me and you truly helped me feel that as well as looking after your seller you were also supporting me as a buyer, not always the case, but it certainly was with you. This gave me absolute faith in using your team to sell my property too. A wonderful friendly, accessible approach with professionalism not always apparent in the sector. I would highly recommend your services. Thank you.
HR Β· 28 March 2024
Agent replied Β· 11 June 2024
HR TVG thank you for your glowing 5* review, recommendation and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFantastic service from Countrywide as usual, third time using them and the communication from start to finish was outstanding and everyone we dealt with were professional and so friendly! Lesley and Ryan are a credit to the branch and nothing was too much effort for them. Iβd absolutely recommend to everyone whoβs looking to move to use Countrywide!
Nicola Β· 15 February 2026
Agent replied Β· 16 April 2026
We're thrilled to hear that you had such a positive experience with our team at Countrywide! Our goal is always to provide exceptional service and it means the world to us that you've chosen us for the third time. Thank you for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAll the staff were extremely helpful,
Fast and efficient.
I was more than impressed with the communication and guidance i received throughout the purchase of a home.
Would highly recommend reaching out whether selling your home or looking to buy.
Great team with obvious attention to detail.
Kirstin the branch manager responded very promptly to any queries and Raymond was a wonderful help out on viewings.
Keep up the great workπͺπ½π .
Dustin Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleOutstanding professional company would highly recommend! We used countrywide 29 years ago for buying and selling and returned to them so glad we did well done team Jane and Paul findlay
Jane Β· 15 March 2026
Agent replied Β· 16 April 2026
Thank you for choosing Countrywide for your real estate needs, we are thrilled to have you as a loyal customer for 29 years! Our team is dedicated to providing exceptional service every time, and we are so glad we could help you with buying and selling once again. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAll the staff were fantastic especially Lesley and Fiona they were very knowledgeable and understanding. They kept me up to date with all the information and made the process of buying the house much easier than expected. I highly recommend Countrywide and would most definitely use them for any future dealings.
Caitlin Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAs a first-time buyer in a difficult market it can be a nervous experience, but Lesley and Michelle were attentive throughout which made the process really smooth. Couldn't fault them at any point and everything was done without having to chase at all. Would definitely recommend.
Jordan Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFirst class service. They dealt with everything professionally, and kept me up to date through the whole process. Lesley and Kirsten made me feel very welcome, and were both extremely helpful. Superb.
Graeme Β· 28 March 2024
Agent replied Β· 11 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish I can not fault Countrywide,from Andrew first visiting, Lesley and Julie dealing with the listing,to the final sale,great communication and made what was a difficult process for us very straight forward,would highly recommend
Chris Β· 16 July 2025
Agent replied Β· 13 November 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.
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5/5
GoogleAll the staff at CountryWide North were very helpful, from the buying of our new property to the selling of our own home. Everyone was very knowledgeable and communicated well with us through the whole process. We will def recommend to family and friends
Hp Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent service throughout. Very professional. Ongoing communication was great. A pleasure to deal with. Thanks Kirstin and Andrew.
Val Β· 28 March 2024
Agent replied Β· 11 June 2024
Val H thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe Kirkntilloch team were selling my late mother's house and as I live in England and was remote from the property, they dealt with everything very efficiently with care and kindness given that I was grieving as well.
My main point of contact was the Manager, Fiona Campbell, but all the team, including Andrew and Lesley, were able to field questions and responses were always prompt.
Thanks to them for a successful conclusion and making the process straightforward.
Oxley Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI canβt thank the staff enough, my house was sold in 7 days and I was contacted on a regular basis. All the staff were extremely helpful and I would recommend Countrywide to anyone selling their property. Special thanks to Maria, Andrew and Michelle. Thanks againPositiveProfessionalism
Michelle Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
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5/5
GoogleWe had a great experience with Countrywide, highly recommend them for their service. Communicated with us every step of the way
Louise Β· 14 September 2025
Agent replied Β· 13 November 2025
Thank you for your kind words and recommendation! We take pride in our communication and are happy to hear you had a great experience with us. We hope to continue providing top-notch service for all of our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleExcellent support and advice from a very capable team.
Most impressed by the staff.
First class.
John Β· 15 August 2025
Agent replied Β· 13 November 2025
Thank you for your glowing 5* review John. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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1/5
GoogleThe nicest thing is the agents don't even have the curtecy to reply to an email when a house is about to sell, I'm fact they just wait till you call them to chase up about a house you're interested only for them to tell you it has already sold, to make matters worse, they're pushy in getting you to use their solicitors and mortgage advisors and some are downright arrogant when it comes to first time buyers, needless to say, estate agents are themselves an industry middle man that really shouldn't exist any more, need more only listing agents to take over, wish more sellers would just use purple bricks, so far the only estate agent /house advertiser that haven't been a downright nightmare to deal with. Much more to the point and generally plesent viewing agents with a system that gives everyone involved equal opportunity.NegativeProfessionalism
Liam Β· 12 June 2021
Agent replied Β· 11 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCountrywide were absolutely brilliant and if I ever have to sell a house again, I will go with them. They were very professional, did an excellent internet page, with very good photographs and they kept me up to date at all times. Thank you for selling my house so quickly.
Alexis Β· 28 March 2024
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleExcellent service. Andrew visited in order to value our property, and Leslie managed the viewings, offers etc. All went well, very impressed.
Keith Β· 12 June 2022
Agent replied Β· 11 June 2024
Many thanks for taking the time to leave us your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter having a poor experience with another local estate agent whose best offer received was below home report after 3 months on the market, we took our property off the market. Fast forward 9 months when we went back on the market Andrew & Lesley got us a fantastic offer which was 18.5% over. Couldnβt recommend them highly enough, they delivered exactly what they said they would deliver.
Aidan Β· 12 June 2022
Agent replied Β· 11 June 2024
Hi Aidan! Thank you for your lovely 5* review for the branch. Both Andrew, Lesley, and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
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5/5
GoogleGreat service from valuation to offer accepted! Nothing was ever a problem and we were kept up to date throughout. Weβd highly recommend all the team at the Kirkie office.
Tony Β· 28 November 2024
Agent replied Β· 8 December 2024
Many thanks Tony for the excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust sold my house today with ease! A perfect experience from start to finish. Coming highly recommended by family members too. All their colleagues were a delight to talk to and very informative, I knew I was in good hands and was very confident about the sale. A very swift process with a great outcome. Thankyou Countrywide!
Alison Β· 12 June 2021
Agent replied Β· 11 June 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleStaff did an excellent job. They arranged and carried out the viewings in my absence, always phoned me the day after a viewing to give me feedback and updates. Great team of people in this office. Cheers, Gary.
Gary Β· 12 June 2023
Agent replied Β· 11 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCountrywide have been brilliant from start to finish! Paul came out and valued our house and kicked off our sale. Lesley then took over the day to day management of the sale and was absolutely brilliant in Keeping us up to date and chasing the other estate agents for updates! Would recommend them highly
Bryce Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat service - Lesley was particularly helpful and made everything completely stress-free!
Jillian Β· 13 June 2019
Agent replied Β· 11 June 2024
Thank you Jillian for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
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