Trusted Agent profile

Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more

4.4

★★★★★ Great

1,253 reviews across 8 offices and 4 platforms

Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,253 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.5 / 5

1,239

Reviews on Google

All 8 offices

Facebook logo

3.5 / 5

11

Reviews on Facebook

All 8 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 8 offices

Trustpilot logo

1

Reviews on Trustpilot

All 8 offices

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Our offices

Countrywide's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Countrywide and its branches won ESTAS awards in six years, most recently 2022.

ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.

ESTAS awards by year, 2022 to 2017
  • 2022 2 Gold ESTAS 2022 winners

    • GoldESTAS 2022: Best Large Group (21+ Offices) in the UK, Lettings
    • GoldESTAS 2022: Best Large Group (21+ Offices) in the UK, Sales
  • 2021 2 Gold ESTAS 2021 winners

    • GoldESTAS 2021: Best Large Group (21+ Offices) in the UK, Lettings
    • GoldESTAS 2021: Best Large Group (21+ Offices) in the UK, Sales
  • 2020 2 Gold ESTAS 2020 winners

    • GoldESTAS 2020: Best Large Group (21+ Offices) in the UK, Lettings
    • GoldESTAS 2020: Best Large Group (21+ Offices) in the UK, Sales
  • 2019 1 Gold and 1 Silver ESTAS 2019 winners

    • GoldESTAS 2019: Best Large Group (21+ Offices) in the UK, Sales
    • SilverESTAS 2019: Best Large Group (21+ Offices) in the UK, Lettings
  • 2018 1 Gold and 1 Silver ESTAS 2018 winners

    • GoldESTAS 2018: Best Large Group (21+ Offices) in the UK, Sales
    • SilverESTAS 2018: Best Large Group (21+ Offices) in the UK, Lettings
  • 2017 2 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Large Group (21+ Offices) in the UK, Lettings
    • GoldESTAS 2017: Best Large Group (21+ Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

I recently viewed a 3-bed property on Forrest St in Hamilton. We were last to view which meant that we couldn't phone the office to express our interest until the morning. When I called, I explained that we were really interested and the woman very rudely informed us that the landlord had picked one of the interested viewers on the evening. I explained that were last and hadn't had a chance to tell them that we wanted it. She said she'd call me back after speaking to the landlord. I never heard a thing. Didn't even have the decency to call!!

Olivia · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Hi Oliva Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake

5/5

Google

Fantastic help and advice throughout the process. As first time buyers we were clueless but our ut mortage advisor Becca and the estate agent made everything clear and stress-free! We won't hesitate to contact them in future! Lauren and Ryan

Lauren · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Lauren for your 5* review and kind comments. All the best, Mike.

5/5

Google

I would like to thank all the lovely, very friendly staff, for providing my dad and myself, in selling our family home. What was a very stressful time , well, all you lovely staff , made it stress free. And for all if this , I would like to say a big THANKS again. I would not hesitate in recommending Countrywide ! From Anne Parker

Anne · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Hi Anne, thank you for your kind review and 5* rating. Receiving such a wonderful recommendation is very much appreciated. Kindest regards, Mark

5/5

Google

I had a great experience selling my flat through Countrywide Hamilton, with an offer accepted within two weeks of listing. They also really helped when it came to facilitating viewings when I couldn't show potential buyers round the property, which meant that around 14 viewings in two weeks could take place.

Greg · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Wonderful to read that you had such a great experience Greg and I will make sure your kind words are forwarded to the Hamilton team. Kind regards,

5/5

Google

Countrywide Hamilton were excellent to deal with when selling my current home. Communication was excellent from them. Paige and Nicole were extremely nice and always kept me up to date. Thank you!

Carly · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott

5/5

Google

I can not recommend countrywide enough, our house was on the market for 4 days and was then sold. The girls in the office do everything in there power to help you and to make sure you are happy with what’s going on. And Gavin who came out to visit us could not have been any nicer and made such a horrible time seem so easy. Between both Gavin and the girls our experience of selling our property has been brilliant when everyone says it’s a nightmare, I can not thank the team enough for everything they have done for us. If we ever are looking to sell a property again we will be back.

Kayleigh · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Kayleigh for your great 5* review and fantastic recommendation! It is wonderful to read that you had such a great experience while selling through Countrywide, Hamilton that the team make the process as smooth as possible. I will make sure your kind words are forwarded to the whole team. Kind regards, Scott

5/5

Google

Countrywide have provided nothing but exceptional service for us. Nicole and her team have been amazing throughout the whole process, so easy to deal with, professional and very helpful, not only that sold our flat within one day of it being on the market! Would not recommend any other estate agent to anyone And would go no where else in the future! Thanks again truely amazing service!!

Gill · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Gill for recognising the hard work carried out by the Countrywide team in Hamilton with your 5* review! It is great to see that you found the team professional, helpful and most importantly, amazingly easy to deal with. Thank you for your wonderful recommendation and I do hope our dedicated team are able to help you again in the future. Best wishes, Scott.

5/5

Google

Country wide exceeded all my highest expectations. All staff I encountered where great but I must highlight Nicole in particular. Nicole delt with both the selling of my old property and buying of my new. A true attribute too your company! I felt valued from the first point of greet right until the last second of goodbye! I can confidently recommend country wide Hamilton to any future buyers and/or sellers

Stephanie · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you for your fantastic 5* review of your experience with our dedicated team and for the recommendation.  Best wishes, Lucy.

5/5

Google

Thoroughly recommend Countrywide Hamilton. Proactively helped my property search before I was their client. Helpful, friendly, professional team that were so positive and encouraging throughout the selling process. Thanks so much Nicole, Patricia and Paige.

Alison · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Hi Alison, thank you for your 5* review. It's good to know that Nicole and the team provided you with excellent service. All the best, Mike.

5/5

Google

Having recently used the services of Countrywide Hamilton I would not hesitate to recommend them to anyone looking to sell their property. Very friendly, professional service from all staff. Great photos. Kept informed throughout. House sold in 10 days !

Sharon · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Hi Sharon, Congratulations on the quick sale of your property. I am pleased to learn that the team at the branch were able to provide their proven 5 star service to you. Best wishes, Sarah

5/5

Google

From valuation through to completion, Nicole and her team delivered a highly professional service, resulting in the very quick sale of our property, achieving a higher than expected sale price. The team at Countrywide were extremely efficient coordinating the surveyor and photographer, and also provided feedback following each viewing. We would not hesitate to utilise Countrywide again as their market knowledge, professionalism and efficiency led to a quick, hassle-free sale.

Paul · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Paul for your brilliant 5* review of Nicole and the Countrywide team in Hamilton. It is great to read that all the way throughout the process you found the team were extremely efficient, knowledgeable and professional, making the process as hassle-free as possible. Best wishes, Scott

5/5

Google

Have recently sold our house through Countrywide Hamilton, our home was on the market for just three weeks and was sold and sold for over and above what we expected to achieve. Very professional & friendly service provided. Everyone we dealt with where extremely helpful, right from our initial enquiry with Nicole, valuation with Vincent and arranging all the viewings with Paige. Excellent communication through every phase of the selling process, with prompt feedback following each viewing. The photos were by far superior to ones of other estate agents. They made the whole process of selling our home really easy and incredibly hassle free and also provided advice when it came to us purchasing our new home. Would highly recommend and have done recently to friends and family and would have no hesitation in using your services again.

Ciara · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Ciara for taking the time to leave us with your fantastic 5* review of our dedicated Countrywide team. It is great to read that you received excellent communication throughout the process. Best wishes, Emma.

5/5

Google

Great Service, especially from Chontay! Very friendly & Experienced Staff! Highly recommended.

Sarah · 16 June 2019 · Countrywide Airdrie

5/5

Google

Friendly, efficient and experienced staff who have been excellent in all my dealings with them, would highly recommend!

Aaron · 16 June 2019 · Countrywide Airdrie

5/5

Google

Ronan was a fantastic agent, very communicative, helpful and available. Very happy.

Zoe · 16 June 2019 · Countrywide Airdrie

5/5

Google

Found Tennant’s for our flat when other agencies couldn’t. Great team, really happy with the professional service they offer.

Chloe · 16 June 2019 · Countrywide Airdrie

5/5

Google

Ronan was extremely helpful and responsive during the moving process, and continues to be speedy with our property/landlord queries.

Samuel · 16 June 2019 · Countrywide Airdrie

5/5

Google

Nice company overall. Chontay has given me jobs efficiently and always deals with them professionally between myself and tenants as well as turning the jobs around as quick as possible.

Rezart · 16 June 2019 · Countrywide Airdrie

5/5

Google

We've been in the letting business for years. PG are by far the best management and letting agents we have worked with. Dimple, Chontay, Akash and Ronan really know their markets and are great to work with. A real 5 star+++ outfit.

Michael · 16 June 2019 · Countrywide Airdrie

5/5

Google

A great team! Dimple was always available for me and helped me a lot with the procedures regarding my apartment, Najeeb also. Thank you again! They are very responsive, I really recommend this agency

Victoria · 16 June 2019 · Countrywide Airdrie

4/5

Google

The first thing i would like to mention is that the staff in this agency are polite and accommodating, anytime i have visited. When it comes to sorting out problems they actually try help genuinely and don't pretend to do so. I have to praise one of the agents i have worked with the most her name is Chontay, she is efficient and very pleasant a credit to the company.

Curtis · 16 June 2019 · Countrywide Airdrie

5/5

Google

Rating only, no written review.

Vennila · 15 June 2019 · Countrywide Glasgow (71)

Agent replied · 13 June 2024

Thank you Vennila for the 5* review. Kind regards, Lucy

5/5

Google

Staff were very helpful through every stage of the process. Can't find fault.

Scott · 15 June 2019 · Countrywide Glasgow (71)

Agent replied · 13 June 2024

Thank you for your 5* review and recommendation! Kind regards, Scott

5/5

Google

Always available quickly via email, helpful, no issues at all, process entirely smooth

Stuart · 15 June 2019 · Countrywide Glasgow (71)

Agent replied · 13 June 2024

Hi Stuart, thanks for leaving your 5 star rating. Great to hear you have had such a good experience with the Countrywide Glasgow team. Kind Regards Tracey

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Countrywide

Which Countrywide office has the most reviews?

Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.

Where are the Countrywide offices?

The eight Countrywide offices, by town:

Has Countrywide won any awards?

Yes. In The Trusted Agent 2026 awards, Hamilton won Gold, Lanarkshire won Trusted Agent and Lanarkshire won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Best Large Group (21 or more offices) in the UK and Gold for Best Large Group (21 or more offices) in the UK. The group and its branches also won ESTAS awards in five earlier years.

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