Trusted Agent profile

Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more

4.4

★★★★★ Great

1,253 reviews across 8 offices and 4 platforms

Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,253 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.5 / 5

1,239

Reviews on Google

All 8 offices

Facebook logo

3.5 / 5

11

Reviews on Facebook

All 8 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 8 offices

Trustpilot logo

1

Reviews on Trustpilot

All 8 offices

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Our offices

Countrywide's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Countrywide have managed my properties for several years. There were issues coordinating all the departments at first. Mhairi Fraser stepped in and volunteered to coordinated all aspects of my property management. Since then everything has been dealt with professionally and efficiently. No problem has been too great for Mhairi - and we have been faced with many difficult issues! The service I have received from Mhairi is second to none - carried out in a personal, pleasant and courteous manner.

Martina · 14 June 2020 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 13 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Sold our flat in less than 2 weeks. Bobby, Kirsten and Megan kept me updated daily on viewings and provided me with feedback. Kept me reassured at all times. They really took the hassle away. Exceptional service. Their mortgage broker Alan was amazing too. Explained everything, talked us through our options and kept us reassured at all times. Absolutely brilliant set up. And our flat sold for way more than the home report!! If I could leave 10 stars I would!

Helen · 14 June 2020 · Countrywide Glasgow (107 - 111 Byres Road)

Agent replied · 13 June 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

Excellent service!!! 100% recomended

Carlos · 12 June 2020 · Countrywide Lanarkshire (43 Townhead)

Agent replied · 11 June 2024

Thank you for the great 5* review and recommendation. Best wishes, Lucy

5/5

Google

Very helpful and professional, made the process of selling our property very simple and easy. I would recommend them to anyone looking for a property or selling their property. A great team, thank you.

Maureen · 12 June 2020 · Countrywide Lanarkshire (43 Townhead)

Agent replied · 11 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Lucy.

5/5

Google

I considered online agents to sell but am now so glad I trusted this team. It did cost a little more on paper, but the time, worry and extra mile Maria and Andrew have gone to make what is a very stressful process feel worry-free has proven to be worth every penny. They keep in touch regularly, are so trustworthy to take viewings of what is a complicated big old house, when you've a sensitive family situation and also then when when the house was vacant. I never had to worry and could trust them to know every detail of the house and it's beautiful history. Maria and Andre worked very hard to secure our new purchase too (not forgetting Lesley), I can't praise and thank them enough. Moving house is the most stressful thing you can do and the team here are exactly what you pray you'll have to support you through it. Some things just aren't worth doing online. Countrywide Kirkintilloch get 10/10 from me and my family!

P88tag · 12 June 2020 · Countrywide Lanarkshire (43 Townhead)

Agent replied · 11 June 2024

Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott

5/5

Google

Very good experience sold my house in a week.

Kirsty · 12 June 2020 · Countrywide Glasgow (612-614 Alexandra Parade)

Agent replied · 11 June 2024

Thank you for your glowing 5* review of our local team. Best wishes, Scott

5/5

Google

Nothing but praise for the advise and service we received from Countrywide Dennistoun. Everyone we had dealings with was welcoming and friendly. Communication was clear and easy. Emma helped us secure mortgage funds and was the ultimate professional throughout the process.

Karen · 12 June 2020 · Countrywide Glasgow (612-614 Alexandra Parade)

Agent replied · 11 June 2024

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott

5/5

Google

Akash thanks for your help and support. Great management services!

BenN · 16 April 2020 · Countrywide Airdrie

5/5

Google

Great service from PG Islington. Jasmin was very helpful and responded swiftly to all my queries, highly recommended.

Dorian · 16 April 2020 · Countrywide Airdrie

1/5

Google

Trust me, the quality of their service is terrible. Every single time when you are calling them, they are in meetings or lunch break. It's better if you can stay away from them

Cosmin · 16 April 2020 · Countrywide Airdrie

5/5

Google

The staffs are very responsible .Jasmin and Dimple are very responsive as well. They both never fails to answer my queries! I would highly recommended to my friends and colleagues :)

S · 16 April 2020 · Countrywide Airdrie

1/5

Google

Just horrible, and I'm stuck with them now. As I landlord I advise you to stay away from this agency, they've not done one thing right since I started to work with them. Very unprofessional, they will lie to you whenever it suits them, and you need to call at least 3 times to remind them to send you documents or do smtg, and like this is not enough, it's been two weeks since the tenants moved into my property and I've not received money yet .. Still waiting and after confrontating them twice, they just told me " ill send a message to the headoffice"... Really now?... And I'll probably have to call everyday to remind them to do so now, cause they usually forget everything you ask after you hang up

Oana · 12 November 2019 · Countrywide Glasgow (71)

Agent replied · 10 November 2024

Good morning, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.

1/5

Google

Bad communication. Unfair selection process for applicants.

AJINKYA · 26 August 2019 · Countrywide Glasgow (71)

Agent replied · 24 August 2024

Good morning, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

Great service from start to finish :)

Admin · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you for your 5* review. Kind regards, Mike.

5/5

Google

A very professional organization. Would have no hesitation in recommending them.

Margaret · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Hi Margaret, thank you for the positive 5* review and recommendation. Best wishes, Lucy

5/5

Google

Excellent service from the team from first contact and marketing to sale of the property.

Robbie · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Many thanks Robbie for the excellent 5* review. Kind regards, Lucy

5/5

Google

Prompt, friendly and helpful service. Very happy with how my property was presented and delighted with the outcome. No hesitation in recommending.

Nan · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you for your kind review. I will make sure your delight and recommendation is forwarded to the local team for their knowledge. Kind regards, Scott.

5/5

Google

A lovely team of people who were so helpful, empathetic and reassuring during the house sale process. Very grateful. Everything was done with efficiency and professionalism.

Rob · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Wonderful to see Robert that you have rated our local Countrywide team worthy of 5*'s! I would like to thank you for your kind words and will make sure our local team are made aware. Best wishes, Scott

5/5

Google

I would like to say thanks to the team at Countrywide Lettings. Jordan and Louise have been amazing throughout the process of letting my home and would highly recommend them to anyone else.

Les · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Les for the amazing 5* review of your experience with our Countrywide Scotland team. Many thanks for the recommendation. Best wishes, Lucy.

5/5

Google

Have rented my new flat with countrywide staff are extremely friendly Jordan was very helpful with any details and information I needed when going about the renting process. I would definetly recommend to anyone looking to buy or rent a property

Nikki · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Nikki for the excellent 5* review and recommendation. Best wishes, Lucy

5/5

Google

Very professional from start to finish. Great correspondence from all involved throughout the process of selling my flat. Would definitely recommend and would most definitely use again.

Derek · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Thank you Derek for your glowing 5* review of our Countrywide Scotland team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

1/5

Google

Poor service both in the sale of another property and in the recent attempt to purchase a new house. Avoid. Seems strange that you'd ask me to email full details when your colleagues know very well who I am and were were happy to contact me instead of my lawyer on an almost hourly basis last week.

Stephen · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Stephen, I am sorry to read that the service you received did not meet your expectations. Please email the full details to review@countrywide.co.uk and a full investigation will be carried out. Kindest regards, Mark

5/5

Google

Do not use any other letting agent. If you are looking for the best service and a company that you can really rely on to look after your property then use countrywide lettings. Having used another agent in the past, it’s completely night and day with Countrywide and how they look after my property. Thank you to Kirstin, Vicky and the team at Countrywide for everything they do.

Carol · 19 June 2019 · Countrywide Hamilton

Agent replied · 17 June 2024

Hello Carol, Thank you so much for such a wonderful review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone at the branch. Kind Regards, Sarah

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Countrywide

Which Countrywide office has the most reviews?

Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.

Where are the Countrywide offices?

The eight Countrywide offices, by town:

Has Countrywide won any awards?

Yes. In The Trusted Agent 2026 awards: Countrywide, Hamilton won Gold; Countrywide, Lanarkshire won Trusted Agent; Countrywide, Lanarkshire won Trusted Agent.

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What do you need help with?

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