Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more

★★★★★ 5/5

Google

Thanks so much Shona and Lyndsey for the attention and promptness you both gave for selling and buying my new house. You were on the phone every day with viewers for my property and kept me up to date with the new house I was buying. Thank you again. I would recommend your estate agent to anyone who was buying or selling their property.

Ally · 15 June 2019 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

5 star service from Shona and her team. We actually sold our house via another estate agents and only came to know Shona as we were buying a house from her. Her service far exceeded our own agent who seemed to forget about us along the way. She kept us up to date and just checked in regularly to ensure everything was on track. We had been looking for a while for a house and dealt with a number of different agents so we know the standard being offered and can therefore highly recommend Shona who’s service exceeded all.

Michelle · 15 June 2019 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Countrywide in Burnside have been friendly and helpful from the valuation stage through to the sale. Shona rang regular with updates, advice and reviews of current situation. I am extremely grateful and would highly recommend their agency.

Mary · 15 June 2019 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

Buying a house can be a very stressful time. Countrywide in Burnside treat buyers fairly whilst still negotiating for their clients. I have found their conduct to be open and human. A difficult balance, but the team at burnside show their experience and knowledge in their interactions and discussions about selling and buying houses. Many Thanks for your open and honest approach.

J · 15 June 2019 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 5/5

Google

A fantastic experience with countrywide estate agents, Burnside. From the original survey when realistic valuations were discussed and no false promises regarding asking prices. Once this was done we were contacted by Shona who explained everything to us regarding the asking price etc and was constantly in touch updating us with any information. I would highly recommend both Shona and Jacqui as they were always upfront and honest with progress and what efforts they were making to drum up interest and get feedback from potential buyers. Altogether a very stress free experience for us regarding the sale of our house.

Allan · 15 June 2019 · Countrywide Lanarkshire (230 Stonelaw Road)

★★★★★ 1/5

Google

The staff who answer the phone is so rude... Fine, they don't need customers :)

Jingmin · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Excellent service, good communication & efficiency My experience is stress free, highly recommended!

Bryuan · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Enquired about property in Finneston and Megan ended up sending me out to three different styles of property and we ended up buying in the harbour. Would recommend Countrywide West End to anyone nothing was ever a problem.

Martin · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Delighted with the fast, efficient, friendly, and professional service we received from Gavin Dillon and Bobby Allan and their team at CountryWide Westend! Overjoyed when our house sold in just over 1 week! Can’t recommend highly enough!

Kim · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 1/5

Google

Avoid selling with Countrywide Glasgow - West End Sales if you want to be sure you will sell for the highest available offer. Here was my experience with them. I am currently a first time buyer. The number one priority for me is that the property is in a good school catchment area and that any other schools in the area are also good. That way when my son starts school next year he will have the best chance of attending a good school. This has proven to be quite difficult, it does seem after all of the research I have put into Glasgow primary schools that it is rare that 2 or more good schools are next to each other. Anyway eventually I found a property online on Raeberry Street, North Kelvinside that met my requirements. The problem was I work 50 hours a week and live in Edinburgh so getting to Glasgow for a viewing was taking me a few days. I did have a viewing booked that I had to cancel. I called Countrywide to cancel but informed them that I am very interested in the property, but I didn't want to make an offer until I had a viewing. So I asked them to make a note of interest for me and to call me if any other offers are going to be made. They said this was no problem and they would put me down as a verbal note of interest. They confirmed that they would contact me if any other offers or notes of interest were made so I would have the opportunity to bid too before it sold. A few days later i went online to look at the property, I was confused and disappointed to see that it was "sold subject to contract". I called up to find out what was going on and why I hadn't been contacted before it was sold. The explanation I got was that because it was a verbal note of interest they did not contact me because it has to be an official note of interest made through a solicitor. This would have been very useful information if they had informed me before the property had been sold and when I had previously called. I then asked what the purpose was of a verbal note of interest if contact is only made on an official note of interest. The reply I got basically said a verbal note of interest is pointless. If I had been told this when I originally called about my note of interest I would have made an official note of interest through my solicitor. What they told me though when I originally called was completely contradictory to this. I also have reason to believe that this property sold for under the market value. I was willing to pay the market value so it seems that countywide failed to get the seller the money that they should have got them. Considering the huge amount of money that an agent receives when a property sells, this level of incompetence is not acceptable. I missed out on the opportunity they should have given me to make an offer, and the seller lost money. For the record I do want to say that the person that answered the phone James Robertson was very professional and apologetic. Regardless though I am very unhappy with this company. They sell a lot of properties so as a buyer it is difficult to avoid them. But if you are a seller I would recommend finding a different agent to sell with. You will be paying them a lot of money so make sure you choose an agent that will do what you pay them to do.

Iain · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Very happy with the efficient and professional service from Gavin Dillon and Meghan, my contact. The sale of my late brother's property was concluded very quickly and without fuss, exactly as I wanted. Barbara Dunn

Catherine · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 1/5

Google

Radiators didn't work when I moved in back in January, I have reported them numerous times in the last 4 months yet they still haven't been fixed (now it's July). This sucked during February when we had minus temperatures. Floorboards missing in kitchen, wardrobe doors broken, extensive leak in bathroom resulting in water coming through floor if you step close to the sink, all of which have been reported by myself but NOT fixed by countrywide. The only thing I managed to get help with was massive infestation of water bugs when I moved in and the heavily stained mattress, which I'm thankful for as it wasn't the nicest moving into a dirty flat. Flat clearly was not checked before I moved in. I moved out yesterday (11th July) and after sending 3 emails from 8th to the 12th of June explaining that my flatmate was staying in the flat, they still thought we were both moving out. After talking to my flatmate, it turns out he had also explained to them on numerous occasions he wasn't moving out. Quite stressful when they tell you over the phone that a man is coming in 2 hours to take keys off everyone and check us both out, when I'd told them 6 weeks prior just one of us was leaving.. Massive lack of communications must be happening in that office. Unreliable letting agency.

Kathleen · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Fantastic service from great team always at he end of the phone. Gavin was spot on with valuation and Bobby, Iona and Sheena helped me stay calm. Would definitely recommend them to anyone.

Pauline · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Fantastic service from start to finish Gavin was enthusiastic about my house and then Megan kept us up to date with viewings and general information which resulted in closing date and totally amazed with final figure. Well done guys worth every penny. Mr Gibson

Graham · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 1/5

Google

DO NOT SELL YOUR HOME WITH COUNTRYWIDE...... Only giving one star as unable to do zero. Admin staff were lovely but beware of Gavin when selling your home. At no time does he mention actual figures but lulls you along and tells which deal will be best for you. We actually paid over two grand more than we should. When we phoned him up he was very rude.

Ann · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

We are relocating to Glasgow, after having many conversations with various letting agents we found Craig at countrywide West end. He was absolutely amazing and was so helpful, finding us properties which matched our criteria. Fantastic letting agents would reccomend to all.

Emily · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

In order to rent out my property, I visited several letting agencies in Glasgow's West End. I felt Countrywide then offered the warmest welcome and the most personal service. I let my house through the Byers Road branch (as it now is) for around four years and I found the service exemplary - always personal, but also speedy, efficient, thorough, reliable and clear. So much so, that, when I eventually came to sell the house, I went to Countrywide as the Estate Agent of my choice.

Douglas · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Really good experience with Countrywide on the recent sale of my 2 bed flat. From meeting Gavin when he came to discuss the sale it was clear he was very professional and knowledgeable in his field. Once the process was started Bobby and his team (Megan and James) were fantastic. Calling every day to arrange viewings as well as to provide feedback on prior viewings and where the process was at as well as giving regular updates and advice on what happens next. As a first time seller these guys made it an easy seamless process, kept me informed and advised throughout and removed my concerns that selling a house was an extremely stressful thing to do. These guys made sure it wasn't! Flat sold over home report in less than 2 weeks with 4 offers on the table. Thanks again guys, James.

James · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

We chose Countrywide Westend from our shortlist of possible Agents primarily because of Gavin's visit to our property in Glasgow's West End. He was very professional and personable and gave us confidence that Countrywide would do the very best for us. After that, most of our interactions were with Megan who was also wonderful. Very responsive, calm and level-headed in dealing with our concerns. We had a range of prices in mind that we expected/hoped our property would sell for, but it went pretty quickly for a price above that range, and we have the team at Countrywide to thank for that.

Colin · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

I would highly recommend any sellers to market their property with Countrywide. I was keen to sell my Victorian property quickly as seen with a number of issues flagged in the home report. The team at Countrywide West end were fast and efficient, they encouraged me in relation to the price, the valuation was spot on and they found me a buyer at the right price in less than six weeks. I was blown away by their personal and dedicated service. Huge thanks to Bobby Allan and his team for their total professionalism and commitment to the sale of my property.

Jennifer · 15 June 2019 · Countrywide Glasgow (107 - 111 Byres Road)

★★★★★ 5/5

Google

Great service from all the staff very efficient and friendly.

David · 13 June 2019 · Countrywide Lanarkshire (43 Townhead)

★★★★★ 5/5

Google

Great service - Lesley was particularly helpful and made everything completely stress-free!

Jillian · 13 June 2019 · Countrywide Lanarkshire (43 Townhead)

★★★★★ 5/5

Google

A big thank you to all the staff at countrywide for their great service over the last few weeks. They kept us up to date with any developments throughout the buying/selling process and gave great advice. I would highly recommend them.

Conor · 13 June 2019 · Countrywide Lanarkshire (43 Townhead)

★★★★★ 5/5

Google

I can’t recommend Countrywide Kirkintilloch enough, brilliant service from start to finish when selling our home. All of the staff we friendly and professional and we always felt valued as clients. Communication was excellent, we never had to chase for a response to anything. Thanks to everyone for making a stressful time in life a lot less stressful 😀

Rhona · 13 June 2019 · Countrywide Lanarkshire (43 Townhead)