Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI can't recommend Nicole, Paige, Vincent and Patricia highly enough. A friendly, experienced and hard working bunch. Not only did the team sell my own home in less than a week, Nicole also assisted me in negotiating an offer on a property I was purchasing from another agent. If you're selling in Hamilton make sure its with Countrywide!
Carol · 19 June 2018 · Countrywide Hamilton
Agent replied · 17 June 2024
Hello Carol,
Thank you for taking the time to write this wonderful 5* review for Countrywide North in Hamilton and it fantastic to read that your experience with everyone from the team has been excellent from day one. Congratulations on such a quick sale! Thank you for highly recommending our branch and brand. Kind regards, Maryjane.
★★★★★ 5/5
GoogleCountywide have been fantastic. Starting with Vincent doing his valuation and photography to Paige and Patricia doing the online advert and phone calls.
They set my property advert up on thursday afternoon and by Friday 7pm i had 4 viewings, with 2 for Saturday and 2 for Sunday. They kept me informed all the way through the process and all the staff have been really friendly and helpful. If I ever needed to sell a property again I wouldn't hesitate to use them again. Excellent customer service
Scott · 19 June 2018 · Countrywide Hamilton
Agent replied · 17 June 2024
Thank you for taking the time to leave this wonderful five star review. The team at Countrywide Scotland in Hamilton strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure your review is shared with the entire team at the branch, many thanks, Sarah.
★★★★★ 5/5
GoogleWe has an incredible experience with Nicole and the team at Countrywide! The communication was strong from the outset, Vincent came to value and photograph our property and discuss how the journey would unfold, he was proffessional and friendly. Our property was then handed over to Nicole and we also dealt with Paige in the office, it was marketed and sold within a week, the team are fabulous and we cannot thank them enough for all their hard work.
Kloud · 19 June 2018 · Countrywide Hamilton
Agent replied · 17 June 2024
Congratulation on the quick sale of your property. The Countrywide Scotland team in Hamilton aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will pass on your comments to Vincent, Paige, Nicole and the entire team.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleWe do a lot of work for Countrywide West End and are always made to feel welcome if we have to visit the branch for any reason, the staff are always keen to help any way they can knowledgeable and professional by far the best letting agent to deal with and would recommend these guys and girls to any of my friends & family
GBR · 17 June 2018 · Countrywide Glasgow (107 - 111 Byres Road)
Agent replied · 15 June 2024
Thank you GBR for your warm and kind 5* review of our friendly, knowledgable and helpful team at our Countrywide Scotland branch, Glasgow West End. Kind regards, Scott.
★★★★★ 1/5
GoogleRating only, no written review.
Kristian · 16 June 2018 · Countrywide Airdrie
★★★★★ 1/5
GoogleRented through them and the experience was incompetent from start to finish including numerous cases of 'lost' paperwork. Not recommended at all.
Andy · 16 June 2018 · Countrywide Airdrie
★★★★★ 1/5
GooglePlease do something, anything to stop the loud noises coming from your tenant's in flat 2/1, 22 Grierson St, Friday 1st Sept from 8pm onward the thumping noise of DRUMS and then singing coming through the walls is appalling. We are not used to such anti-social activity within this area Countrywide Scotland.
Elizabeth · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Good Morning,
Thank you for leaving this review.
Please be assured that this has now been forwarded on to the relevant team.
Many thanks again,
Regan.
★★★★★ 1/5
GoogleUtterly appalling mismanagement and failings from Fiona Scott and staff at Countrywide Candleriggs.
Denied their tenants above me were noisy, I videoed them playing drums, constant shouting, numerous band members return to the flat at 3am, constant arguments, doors banging etc etc..Now they are denying their new tenants are heavy footed, one in particular just thuds thuds thuds as she walks, and for the last 2 weekends they return well after midnight THUD THUD THUD, and at 10pm recently they decided to hammer nails into the wall ??...Fiona Scott is now trying to defend them YET AGAIN by blaming me for being noise "sensitive"...If you see a Countrywide Candleriggs sign in your block, BE WORRIED, Fiona Scott will put any nutter in and take the 12% and turn a blind eye to the FACTS..JUST LOOK AT THE OTHER GOOGLE FEEDBACK HERE, HOW IS THIS COUNTRYWIDE STILL ALLOWED TO BE SO SO BAD AT.. EVERYTHING ???
Bikeit · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Hello,
Thank you for leaving this review. I am sorry to hear about the issues you have been having with noise. Having spoken to Fiona at branch she points out that much of the noise problems involve tenants that aren’t ours, so there is little we can do with them but she is more than happy for you to speak to her again regarding this to see if we can get a resolution to this issue.
Kind regards, Chris
★★★★★ 1/5
GoogleTerribly unprofessional staff, Rude and unhelpful. They lied about communications we had with them about our deposit ultimately resulting in losing our deposit. New letting agent Ravenstone letting is second to non fantastic!
Thomas · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Hello Thomas
Thank you for taking the time to leave this review. I am sorry to hear that your experience with branch did not match your high standards.
Kind regards, Chris
★★★★★ 5/5
GoogleThe service we received from Countrywide was first class. Everyone was very proactive in selling our property. They were very professional and regularly updated us.
Neil · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thank you Neil for recognising the high quality and professional service our Countrywide Scotland team in Glasgow are proud to provide to their clients and I am please to see that you also found them proactive in selling your property. Thank you for your 5* review, Scott.
★★★★★ 1/5
GooglePathetic customer service.
Im sure everyone must be delighted the way they respond and show interest while renting out the property.
It is going to be hell to deal with them once you vacate the property. very stratagical in getting your deposit back for nothing.
Also, ensure you take pics of the property before moving in. ensure you end an email with a detailed report about the property. so that it will help during the end of the tenancy.
DO NOT RECOMMEND !
Preetam · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
We are very sorry that you have been disappointed with our service throughout your tenancy. It is important that all of our customers receive the highest standard of service and we would like to extend our sincere apologies that this hasn't been the case on this occasion.
Thank you for taking the time to bring this to our attention and please be assured that we take all feedback extremely seriously. If you would like to discuss your concerns in more detail, please contact the Customer Care team at customercare@countrywide.co.uk.
★★★★★ 5/5
GoogleWe have never sold a property before. But we know it could be quite stressful. Yvonne and her team not only made it stress free. But are absolutely joy to deal with. Everyone is super friendly. They update me everyday keeping me informed of how things are witch I absolutely love.from start to finish they made sure we are happy with the way the thing are going.the property was sold within a week.what more can you ask for?Thanks again everyone.if we ever have to sell again we 100% come back to you
Kai · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Hello Kai,
Thank you for your brilliant 5* review. It is great to read that you were kept up to date and also felt the process was made stress free by Yvonne and the friendly team at Countrywide North, Glasgow.
Best wishes, Scott.
★★★★★ 5/5
GoogleCountrywide Scotland have been and remain a 1st class service in all the dealings we have had with them. Our relationship with them started when we decided to purchase our apartment in the city and has continued into a full management service whilst it is being let. Nothing is too much trouble and the advice has always been of real quality, allowing us to make the most effective decisions. In particular we must single out Kirsty for her truly professional approach.
Simon · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thank you Simon for your wonderful 5* review of Countrywide Scotland.
It is great to read that you have experienced a 1st class service on numerous occasion with our teams and I am pleased to see that you found Kristy, in particular, Professional.
Kind regards, Scott.
★★★★★ 5/5
GoogleThe team at Countrywide (Merchant City) were excellent when dealing with the sale of my property recently. They were very professional yet friendly & approachable to deal with, and very thorough also, explaining the whole process step by step, answering any and all of my questions. I am very pleased with the service I have received from them and would highly recommend the team to others.
Jo · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Hi Jo, thank you for taking the time to leave us your excellent 5* review of the great service you received from our dedicated Countrywide Scotland team in Glasgow. It is brilliant to read that they were professional, friendly and approachable and were always available to answer any questions. Thank you also for the recommendation. Best wishes, Emma.
★★★★★ 5/5
GoogleI have recently sold my flat using Countrywide as estate agents and from the first contact to the final deal they were first class. The staff were helpful, friendly and courteous and managed to put my mind at ease knowing that they were on side. At no point did I feel under any pressure or that I was losing control.
Scott · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thank you Scott for your wonderful 5* review of the service you have received from our Countrywide Scotland team in Glasgow. It is great to read that you found the team helpful, friendly and courteous throughout and that and no point did you feel under pressure or uninformed. Kind regards, Scott.
★★★★★ 5/5
GoogleWe sold our Glasgow City Centre flat via Countrywide, getting a great price for the property. From start to finish it took 2 months. They were very professional and efficient. The quality of the marketing materials was very impressive. Communication was brilliant, with them keeping us constantly updated with viewings, offers etc. They managed all the viewings, taking all the stress & hassle out of things. The costs were really reasonable too. We’d recommend them and use them again.
Laura · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thank you Laura for your great 5* review of our Countrywide Scotland team in Glasgow. It is wonderful to read that they achieved you a quick sale and that you found the marketing materials used professional and that communication throughout was brilliant. Thank you for your wonderful recommendation, Scott.
★★★★★ 5/5
GoogleJust sold my property with Countrywide (Candleriggs, Glasgow) and had such a positive experience I had to leave a review…
From beginning to end, the process of selling my flat was made blissfully easy by all the members of the Countrywide team I had been in contact with. It was the first time I had sold a property and I was guided every step of the way brilliantly by Paul, Yvonne, Danielle, and Caitlin.
They all were very friendly and helpful, and we spoke most days to keep each other in the loop. I was most impressed by the way they listened to my particular needs about selling my property and oriented the process to accommodate this.
I would definitely recommend them to anyone who wants to enjoy the process of selling their property efficiently and effectively.
Many thanks Countrywide.
Rbl24 · 15 June 2018 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thank you for taking the time to leave this wonderful 5 star review. The team strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Paul, Yvonne, Danielle, Caitlin and the entire team at the branch,
Kind Regards, Sarah
★★★★★ 5/5
GoogleRating only, no written review.
Shona · 15 June 2018 · Countrywide Lanarkshire (230 Stonelaw Road)
Agent replied · 13 June 2024
Thank you Shona for your great 5* review of Countrywide, Burnside.
Kind regards, Scott
★★★★★ 5/5
GoogleGreat service, excellent And helpful staff, would sell through them again.
Andrew · 15 June 2018 · Countrywide Lanarkshire (230 Stonelaw Road)
Agent replied · 13 June 2024
Thank you Andrew for your great 5* review of Countrywide, Burnside. It is great to read that you would use or helpful team again in future to sell.
Kind regards, Scott
★★★★★ 4/5
GoogleLovely staff - kept us well informed with progress of selling the house. Dealt with all the viewings on our behalf at no extra cost, would definitely recommend.
Linda · 15 June 2018 · Countrywide Lanarkshire (230 Stonelaw Road)
Agent replied · 13 June 2024
Thank you Linda for such a wonderful 4* review of our Countrywide North, Burnside team. It is great to read that you received fantastic advice, you were happy with the communication provided by the team.
It is great to read that you would not hesitate to recommend Countrywide North.
Best wishes, Maryjane.
★★★★★ 5/5
GoogleJust sold our house through Countrywide, had fantastic support, Shona in particular worked extremely hard, kept us in the loop constantly and was always available to give advice and guidance. Would have no hesitation in recommending Burnside Countrywide. Friendly, efficient and effective team. Great job guys thank you.
Harry · 15 June 2018 · Countrywide Lanarkshire (230 Stonelaw Road)
Agent replied · 13 June 2024
Wonderful to read Harry that you had such a great experience and received fantastic support from our team at Countrywide, Burnside. Thank you for your 5* review.
Kind regards, Scott
★★★★★ 1/5
GoogleRating only, no written review.
Marco · 15 June 2018 · Countrywide Glasgow (107 - 111 Byres Road)
Agent replied · 13 June 2024
Sorry to see Marco that you have only rated us 1*, If you would like to provide more detail on any issues you have experienced please contact us at review@countrywide.co.uk. Kind regards
★★★★★ 1/5
GoogleRating only, no written review.
Aleksandrs · 15 June 2018 · Countrywide Glasgow (107 - 111 Byres Road)
Agent replied · 13 June 2024
Thank you for taking the time to leave us your review. We would be grateful if you could please provide us with further details of your experience as we use this information to help improve our service going forwards. Please feel free to e-mail us at review@countrywide.co.uk. Kind regards, Scott.
★★★★★ 3/5
GoogleRating only, no written review.
Linda · 15 June 2018 · Countrywide Glasgow (107 - 111 Byres Road)
Agent replied · 13 June 2024
Hi Linda
Thank you for the rating. If you wish to discuss anything in more detail do not hesitate to contact us via review@countrywide.co.uk.
Kind regards, Chris
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