Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 3/5
GoogleA house that my partner and I were really interested in buying went on the market last Tuesday. It is however, going to a closing date 10 days after putting it on the market which is disappointing and does not appear to give the buyers enough opportunities to view a property. Maybe something to review in future.
Happy · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 11 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I sold our property through the Denniston brand of Countrywide. The staff couldn’t of been more helpful and informative throughout the process. In continual contact via phone, email and text to keep us both updated on proceedings. From booking viewings to arranging for key collections, they made the whole process stress and hassle-free. Couldn’t recommend the team enough.
Martin · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 11 June 2024
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleJust sold my Mum's house with the help of Stuart Clelland, Countrywide Dennistoun.
Cannot sing Stuart's praises highly enough.
He was understanding and incredibly helpful and knowledgeable at every turn. There simply isn't a problem that Stuart doesn't know how to solve! He always goes above and beyond.
Would not hesitate to use Stuart and Countrywide again.
Thank you again for all your help.
Eleanor · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 11 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from the entire team at Countrywide Dennistoun who managed to sell my property in two days in the middle of December! Can’t fault all the support we got in our first time selling a property. Massive thanks to Stuart for all the advice and answering of my random questions. To Max, Paula and Georgia thanks for the awesome support and communications throughout.
Andrew · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife, Fiona and I were delighted with the help we received from the Countrywide Team in Dennistoun in marketing and selling her late mother's property. We would like to thank Stuart, Paula and the rest of the team for the kind, professional way they carried out their business. Thanks to their marketing the house was sold remarkably quickly.
David · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 11 June 2024
Many thanks for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI Would like to thank the countrywide team for selling my house (with profit) within a matter of days !
Absolutely fantastic job throughout. I gave Stuart the job to sell my property after hearing 3 other competitors but his case presented was far superior !
Paula and Max where in regular contact and did a great job
Highly recommend
Thanks again
P · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 11 June 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountrywide's Dennistoun branch couldn't have been more helpful with the sale of my flat. I was anxious and had no idea what to expect as it was my first time selling but Stuart put me to ease straight away and explained exactly how the process worked and what Countrywide could do for me. Stuart kept me notified at each stage of the process prior to my flat going on the market and once it was listed Paula and Bobby were in contact to arrange viewings and I was very lucky to receive and accept an offer within 3 days. Everyone I dealt with was so friendly and helpful. Would recommend Countrywide to friends and family .
Fiona · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 9 June 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold my flat through the team at Countrywide North and was very happy with the service offered by Stuart, Paula, Max and Bobby. They were always on top of the game keeping me informed of developments and viewings. Stuart was very honest in telling me to get rid of the clutter in the flat before selling and it worked! Also they have great photographers who take proper photos for the advert which I'm sure helped attract more viewings. Overall great team and would recommend if you're looking to sell.
Kenny · 11 October 2022 · Countrywide Glasgow (612-614 Alexandra Parade)
Agent replied · 9 June 2024
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service throughout the entire process from start to finish and I would strongly recommend this branch to anyone else who is looking to purchase a property in the area.
Callum · 11 October 2022 · Countrywide Lanarkshire (230 Stonelaw Road)
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a very good experience, All the staff working there are extremely helpful, and available. Glad that my house sold very quickly is no need to have lots of viewers through. Thanks to all
Kevin · 11 October 2022 · Countrywide Lanarkshire (230 Stonelaw Road)
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have used the company for many years as a professional landlord. In this time I have found the company to be pro active and very focused in their advise and day to day application. I particularly like to deal with Mhairi and Joanne who keep me advised of current legislation, implementing this advice in a timely manner. Would recommend to anyone considering using a letting agency.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 27 August 2022 · Countrywide Glasgow (107 - 111 Byres Road)
Agent replied · 13 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Mhairi and Freya and the rest of the team at Countrywide. Easily contactable and professional from start to finish and had tenants in the flat within 2 weeks. I was really pleased and impressed with their slickness. Thank you team!PositiveProfessionalism
Zoe · 27 August 2022 · Countrywide Glasgow (107 - 111 Byres Road)
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Countrywide has been absolutely amazing we where so nervous and stressed trying to buy and sell shona and her amazing team took all of our stress off of us and made the experience enjoyable
Stevie provided us with an amazing service getting us the best deal possible and Audrey was so nice and friendly making our valuation process so easy
I can recommend Countrywide burnside highly enough
Thanks for everything
JoshPositiveResponsiveness, Quality, Professionalism, Value
Josh · 27 August 2022 · Countrywide Lanarkshire (230 Stonelaw Road)
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe let a property through Countrywide Hamilton. The service we received was excellent.
Everyone we had contact with was very helpful and they were able to find us tenants quickly.
We dealt mostly with Kirsten who was professional, knowledgeable and friendly.
I'm more than happy to recommend this agency.PositiveResponsiveness, Professionalism
Stuart · 27 August 2022 · Countrywide Hamilton
Agent replied · 17 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleTheir services and willing to help has changed completely. So glad I am changing letting agents. Would not reccomend them anymore. Absolute and Extreme Disappointment. They do not wish to answer me when I keep emailing them about my funds. They are not willing to release my funds and not willing to give me any updates or reasoning. Extremely frustrated and so glad i am no longer using them.PositiveResponsiveness, Quality, Professionalism
Dino · 25 August 2022 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust want to take a moment to give a special shout out to Lauren & Rachel at the merchant city branch. Both were fantastic throughout the last few weeks as we sold our property. Rachel did a great job talking us through the process for the first time and Lauren has just been fantastic since the property was advertised keeping us posted on viewings & then the subsequent sales process. Really on the ball with their comms & have taken a huge amount of stress out of the process. Thank you both so much for all your efforts.PositiveResponsiveness, Quality, Professionalism, Value
Steven · 25 August 2022 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy friend and I are renting our first flat together through countrywide, our contact Ami Mailley was amazing. She was very responsive with emails answering any queries we had and was very knowledgeable, and genuinely just a lovely person. She went up and beyond throughout the process of us getting the flat, and we could not have asked for anymore. We are in love with our flat and it is all thanks to Ami’s help!PositiveResponsiveness
Ailsa · 25 August 2022 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Thanks for the excellent 5* review and kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent agency. I’ve used them in my capacity as a landlord several times over the years to help locate tenants, manage the tenancy agreements and administrative side of the process, to more recently having them support with the sale of my property in Glasgow city centre.
Everyone I’ve spoken to from within the Glasgow office are extremely helpful and friendly. I never need to chase for an update as the team proactive and are excellent at keeping in contact and providing regular updates.
I would recommend this agency to anyone - whether they are a landlord or are looking to buy or sell a property.PositiveProfessionalism
Emma · 25 August 2022 · Countrywide Glasgow (71)
Agent replied · 13 June 2024
Many thanks for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMassive thanks to Vikki, Kirsten & Nicole (& others) for looking after me and making the process of being a landlord and then selling my property so easy.PositiveResponsiveness, Quality, Professionalism
Connor · 18 June 2022 · Countrywide Hamilton
★★★★★ 5/5
GoogleAbsolutely fantastic service from Vikki, Nicole and Patricia. Kept us in the loop the whole way. Communication was excellent and knowledge and experience outstanding. I highly recommend.
Hazel · 18 June 2022 · Countrywide Hamilton
Agent replied · 17 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKirsten was brilliant from start to finish and reassured me during the process of renting a new home. She was compassionate and professional. Thanks again for all your help! x
Emma
Emma · 18 June 2022 · Countrywide Hamilton
Agent replied · 17 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe can’t thank Louise, Scott and Kirsten enough for their help getting our first rental property. The process has been fast and efficient, and we have been kept well informed. Louise was amazing at our viewing and has answered all of our queries instantly. Would highly recommendPositiveResponsiveness, Professionalism
Danielle · 18 June 2022 · Countrywide Hamilton
Agent replied · 17 June 2024
Many thanks for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently moved into our first private rental in Scotland, and Louise and Scott have been very helpful in answering all of our questions.
The staff have been very friendly and generally made us feel supported and welcome moving into our new home.
David · 18 June 2022 · Countrywide Hamilton
Agent replied · 17 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have sold property with countrywide twice now and both times the teams have been fantastic. Going over and above to help us out with the sales and making us feel like a valued customer. Would 100% recommend.
Kayleigh · 18 June 2022 · Countrywide Hamilton
Agent replied · 17 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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