1/5
FacebookReally interested to know why my multiple requests for information for a property in the east end appear to have been forgotten about (Ignored)….aren’t you interested in selling properties?
Trusted Agent profile
Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more
★★★★★
1,251 reviews across 8 offices and 4 platforms
Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,251 reviews on four platforms, rated 4.4 out of 5 overall.
1,239
Reviews on Google
All 8 offices
9
Reviews on Facebook
All 8 offices
2
Reviews on Yell
All 8 offices
1
Reviews on Trustpilot
All 8 offices
Our offices
Countrywide's eight offices, most reviewed first. Each has its own page.
- Countrywide Glasgow (107 - 111 Byres Road)107 - 111 Byres Road, Glasgow, G11 5HW302 reviews · 300 on Google (4.5)0 in the last 90 days
- Countrywide Glasgow (71)71, Candleriggs, G1 1NP282 reviews · 282 on Google (4.1)0 in the last 90 days
- Countrywide Hamilton29 Cadzow Street, ML3 6EE255 reviews · 253 on Google (4.8)13 in the last 90 days
- Countrywide Lanarkshire (230 Stonelaw Road)230 Stonelaw Road, Rutherglen, Glasgow, G73 3SA159 reviews · 159 on Google (4.7)5 in the last 90 days
- Countrywide Glasgow (612-614 Alexandra Parade)612-614 Alexandra Parade, G31 3BT88 reviews · 85 on Google (4.5)0 in the last 90 days
- Countrywide Lanarkshire (43 Townhead)43 Townhead, Kirkintilloch, Glasgow, G66 1NG69 reviews · 69 on Google (4.7)0 in the last 90 days
- Countrywide Airdrie33 Stirling Street, Airdrie, ML6 0AH49 reviews · 46 on Google (3.9)1 in the last 90 days
- Countrywide Lanarkshire (1 Barrachnie Road)1 Barrachnie Road, Baillieston, Glasgow, G69 6HP47 reviews · 45 on Google (4.6)1 in the last 90 days
Latest reviews from every Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Facebook5/5
GoogleThank you Shona and Mortgage Advisor Andrew for helping me to get New home very quickly and all process was very easy and smooth I highly recommend for buying home
Agent replied · 16 April 2026
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleHy,very bad experience all staff I lie by mistake I give the one star but branch is not deserve one star
Agent replied · 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk … More
5/5
GoogleThanks to Shona and team for all your assistance in the selling of our house, very helpful and professional in the whole process. Jeanette &Bobby Graham.
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommend Countrywide, the staff in the Burnside branch were really friendly and on the ball. They sorted photos/videos very quickly, had the property listed in no time and the valuation was a great estimate. They were always quick to answer the phone and kept us up to date regularly. Top service!
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
5/5
GoogleVery efficient management of rental properties
5/5
GoogleAgent Jasmin helped dealing with our landlord in a really effective and efficient way.
5/5
GoogleAgent Jasmin Roth really helped us get the deals we want in a timely manner. Would definitely recommend her!
5/5
GoogleI can honestly say this is the best experience I've encountered with an estate agent and that's due to one man: the joyous force of nature that is Arnaldo. Our search for a house was somewhat difficult and protracted, with a couple of unforeseeable events causing things to fall through. Rather painfully so. The one constant reassuring presence throughout this was Arnaldo who understood immediately what we were looking for and went above and beyond to make things happen for us. He would make sure he got us in first to anything he figured we'd like and delivered any required admin straight away. He had the perfect combination of empathy, efficiency and hustle you need in an estate agent. And he's a top guy to boot with a first rate emoji/gif game, ha! When we make our next move, he's the guy we'll be going to see,
2/5
GoogleThey cancelled a viewing when I was already at the property and was only notified 5 minutes before I was meant to meet the agent (after travelling one hour to view).They would not even bother rescheduling a viewing because someone else had put down an offer on the property that was not even accepted by the landlord. This agency is extremely unprofessional and would warn against anyone trusting this company.
5/5
GoogleNina has been amazing with helping us secure our new home in London. She has gone above and beyond to guide us through the lettings process smoothly (despite some dips in the road!) She is quick and clear with her communication, always taking time to talk us through any questions on the phone or meet us in person at the property. We were in safe hands with Nina and are incredibly grateful for her help.
5/5
GoogleMyself and my friend have just moved into our flat and are so grateful for Lyra at the agency, she made the transition really smooth. She's always super attentive and super in the ball! Such a super star 🌟 …
5/5
GoogleOur experience renting as newly arrived to the UK was nice all thanks to Lyra and the PG Estate team. They are really responsive and helpful on every aspect of the renting process. Thanks Lyra for all the help!
5/5
GoogleGreat service
1/5
GooglePlaying with holding deposit for few weeks then pulled out last sec, avoid these scammers
5/5
GoogleGreat dealing with Nina, nothing too much trouble!
5/5
GoogleExcellent client service, especially from Jasmin Roth who was pivotal in our contract renewal
5/5
GoogleArnaldo dealt with my flat hunt and he was very friendly and extremely helpful. It felt he was actually interested in helping to find me a place. Communication was quick and professional. Thank you! :)
5/5
GoogleFast, friendly service and great communication.
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review . Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Countrywide and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2017, 2018, 2019, 2020, 2021, 2022.
ESTAS awards by year, 2017 to 2022
2022 2 Gold ESTAS 2022 winners
- GoldESTAS 2022: Best Large Group (21+ Offices) in the UK, Lettings
- GoldESTAS 2022: Best Large Group (21+ Offices) in the UK, Sales
2021 2 Gold ESTAS 2021 winners
- GoldESTAS 2021: Best Large Group (21+ Offices) in the UK, Lettings
- GoldESTAS 2021: Best Large Group (21+ Offices) in the UK, Sales
2020 2 Gold ESTAS 2020 winners
- GoldESTAS 2020: Best Large Group (21+ Offices) in the UK, Lettings
- GoldESTAS 2020: Best Large Group (21+ Offices) in the UK, Sales
2019 1 Gold and 1 Silver ESTAS 2019 winners
- GoldESTAS 2019: Best Large Group (21+ Offices) in the UK, Sales
- SilverESTAS 2019: Best Large Group (21+ Offices) in the UK, Lettings
2018 1 Gold and 1 Silver ESTAS 2018 winners
- GoldESTAS 2018: Best Large Group (21+ Offices) in the UK, Sales
- SilverESTAS 2018: Best Large Group (21+ Offices) in the UK, Lettings
2017 2 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Large Group (21+ Offices) in the UK, Sales
- GoldESTAS 2017: Best Large Group (21+ Offices) in the UK, Lettings
Source: ESTAS winners lists, as published, linked by year.
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Questions about Countrywide
Which Countrywide office has the most reviews?
Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.
Where are the Countrywide offices?
The eight Countrywide offices, by town:
- Airdrie: 33 Stirling Street, Airdrie, ML6 0AH
- Glasgow (107 - 111 Byres Road): 107 - 111 Byres Road, Glasgow, G11 5HW
- Glasgow (612-614 Alexandra Parade): 612-614 Alexandra Parade, Glasgow, G31 3BT
- Glasgow (71): 71, Candleriggs, Glasgow, G1 1NP
- Hamilton: 29 Cadzow Street, Hamilton, ML3 6EE
- Lanarkshire (1 Barrachnie Road): 1 Barrachnie Road, Baillieston, Glasgow, Lanarkshire, G69 6HP
- Lanarkshire (230 Stonelaw Road): 230 Stonelaw Road, Rutherglen, Glasgow, Lanarkshire, G73 3SA
- Lanarkshire (43 Townhead): 43 Townhead, Kirkintilloch, Glasgow, Lanarkshire, G66 1NG
Has Countrywide won any awards?
Yes. In The Trusted Agent 2026 awards, Hamilton won Gold, Lanarkshire won Trusted Agent and Lanarkshire won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Best Large Group (21 or more offices) in the UK and Gold for Best Large Group (21 or more offices) in the UK. The group and its branches have also won 10 other industry awards since 2017.
