Charters reviews from buyers

★★★★★ 5/5

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First class mortgage advisor

Kevin has been my mortgage advisor since I first started thinking about buying a property in 2014. His advice throughout the entire process has been invaluable, smoothing out what could have been complicated and confusing. His knowledge and professional insight is always first rate and I have had every faith in his guidance, every step of the way. If you're looking for the best deal on your mortgage, speak to Kevin.

Gemma · 16 February 2017 · Charters Winchester

★★★★★ 5/5

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Local knowledge

Justin is easy to deal with and knowledgeable. Importantly, his knowledge of the area through growing up there helped us decide that this is where we'd like to settle now that I'm returning to Hampshire.

James · 16 February 2017 · Charters Alton

★★★★★ 5/5

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Superb professional service

We have been dealing with Connor over the year we were looking in the Kings Somborne area. As houses do not come up that often in the area, Connor was always on the phone as soon as a property came on the market. Our recent purchase was Connor's practical advice to make an offer on a property we liked even though it was way over our budget. We did and it was accepted! A huge thank you to Connor and the Charters team for persistence, professionalism and courteous customer interaction. We have had a seamless transaction and stress free thanks to great communication, knowledge and experience! Thank you again.

Rita · 14 February 2017 · Charters Winchester

★★★★★ 5/5

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Mortgage advice

Thank you Kevin for your help getting our First Time Buyer's mortgage set up. You were a great help to us and provided us with clear information, instructions and reassurance. The whole process was made much simpler with your input. Thanks again, L&S

Sa · 7 February 2017 · Charters Winchester

★★★★★ 5/5

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Carrie delivers an excellent service

A true professional who understands your needs as a buyer. Carrie ensues you are kept informed and updated to maximise your opportunities as a buyer.

Jeanette · 5 February 2017 · Charters Farnham

★★★★★ 5/5

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Our link with Charters' Alton was Justin Robinson

Its difficult to make a move to a new geographic area after living in one house for so many years. So what we were looking for was guidance from people who would take the trouble to listen to and really understand our needs, help us with the inevitable compromises by showing us the relative strengths of what could be available. That required the natural patience to allow us to make our own well informed choice under no pressure. We received honest never overstated advice from someone whom we liked and admired on a personal level. He provided a thoroughly professional service in which we developed complete confidence.

David · 31 January 2017 · Charters Alton

★★★★★ 5/5

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Fully endorse Kevin' professionalism and competence. Have now dealt with Kevin on the financing for 3 property transactions and his advice in all cases has been sound, lateral and comprehensive. Would recommend him highly.

David · 27 January 2017 · Charters Winchester

★★★★★ 5/5

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Personable, knowledgeable and always available

Purchasing a new home with such a significant mortgage was quite a stressful situation. Having Kevin work on the mortgage/financial side of things made the process a lot easier. He was always available for face to face, email and phone and put simply was brilliant and very approachable. Highly recommend him and his team at Trinity Rose

Bryn · 27 January 2017 · Charters Winchester

★★★★★ 5/5

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My husband and I both clicked with Justin, his professional & calm approach had a positive effect on us which made us feel reassured while buying a home. He was helpful, answered all of our questions, and managed to accommodate our additional requirements.

Tori · 24 January 2017 · Charters Alton

★★★★★ 5/5

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Excellent

Nony provided an excellent service and was very helpful, from viewings on Sunday to being able to provide us with useful contacts for services required for the house purchase.

Philip · 23 January 2017 · Charters Winchester

★★★★★ 5/5

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A professional, courteous approach

We had good follow through on information and keeping us up to date, very happy with the service we received.

Joanne · 20 January 2017 · Charters Alton

★★★★★ 5/5

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Review of Sarah Harris

Sarah was extremely knowledgeable and professional in helping us in our property search. Sarah was very kind and approachable and above all istened to our requirements and nothing was too much trouble for her. We would thoroughly recommend her to anyone looking to buy a property through Charters. A first rate experience. Many thanks

Alicia · 19 January 2017 · Charters Alton

★★★★★ 5/5

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Help with Property Searches

Jonny is an extremely helpful individual who listens to his customers requirements. He was pleasant on the phone and always got in touch when he said he would.

Alex · 19 January 2017 · Charters Farnham

★★★★★ 5/5

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Simon Aston #mortgageadvisorlegend

I cannot rate Simons Mortgage Advisor service highly enough. Simon worked so hard to find me exactly the right mortgage despite my complicated personal situation. Simon communicated clearly and concisely at all times keeping me up to date with progress and ensured the whole process was stress free. I will strongly recommend Simon Aston to anyone and everyone who will listen to me and never use a different Mortgage Advisor again... Thank you so much Simon!!

Lucy · 17 January 2017 · Charters Winchester

★★★★★ 5/5

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The little details that make a big difference

Charters assisted us with our home search. Their professionalism was striking already during our first telephone contact when we registered our details. Nony's original and humorous mailings are so nicely different from regular agency's emails, they made our house hunt just a little bit less stressful and more fun.

Agata · 16 January 2017 · Charters Winchester

★★★★★ 5/5

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The calm voice at the end of the telephone....

Sue was a perfect combination of calm, determined, reliable and knowledgeable. We had a rollercoaster ride with our transaction and Sue was there all the way with regular updates and always calm and reassuring even when I was not! Professional to the very last even in the most trying circumstances, I would feel happy to have Sue involved in my next property transaction.

Victoria · 13 January 2017 · Charters Alton

★★★★★ 5/5

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Nony

I found Nony to be very easy going and friendly.

Sian · 6 January 2017 · Charters Winchester

★★★★★ 5/5

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Personal, friendly, great communicator

Carrie was a great support during our house search. She kept in regular touch, gave me hope that we would eventually find somewhere and was always friendly and approachable.

Mrs · 5 January 2017 · Charters Farnham

★★★★★ 5/5

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Great agent, very professional

We were purchasing a property through Charters and spent some time negotiating. Nony was very professional and seems to know the market in Winchester very well, my husband and I received her weekly updates which were personable and a pleasure to read, making real estate interesting !!

Hannah · 4 January 2017 · Charters Winchester

★★★★★ 5/5

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Excellent friendly and reliable service

Sarah was very personable and professional in her approach to dealing with my house purchase. It is the first time that I have bought a house on my own and she put me at my ease by reassuring me of the processes involved. Overall all of my dealings with her she gave me honest and reliable information to help me make the necessary decisions over my house purchase..

Rachel · 3 January 2017 · Charters Alton

★★★★★ 5/5

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Five Stars

Marion was clear, helpful, and responsive throughout the time that she was assisting us with a house purchase. She made excellent recommendations, nothing was too much trouble and she did whatever she could to help at all times. We are very grateful.

Owen · 3 January 2017 · Charters Alton

★★★★★ 5/5

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Attentive service above and beyond the norm

Commitment to assist - 5 star Preparedness to do more than the average (by far) - 5 star Positive and informed attitude - 5 star

Vee · 2 January 2017 · Charters Winchester

★★★★★ 5/5

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Thorough and professional

Very impressed with the service from Nony at Charters. Able to combine tenacity with professionalism.

Charlie · 31 December 2016 · Charters Winchester

★★★★★ 5/5

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Terrific agent

Nony is the gold standard of agents providing the best service you could expect. She knows her market like no other and understands exactly what her buyer is looking for.

Ida · 26 December 2016 · Charters Winchester