★★★★★ 5/5
The Trusted AgentCharter's Agency
Adel has been extremely helpful in terms of identifying properties that were suitable for my interests. I highly recommend getting in touch with her as she is very prompt in responding to queries, identifying what needs to be done, punctual, friendly and keeps you on top of what is happening until you have secured a property.
David · 4 October 2017 · Charters Winchester
Agent replied · 5 October 2017
Fantastic review for Adel at Charters Winchester. Thank you David for your kind review, we really appreciate your time and feedback..
★★★★★ 5/5
The Trusted AgentCharters added value for us
Thank you Jo for your persevering diligence in following up the chain to a positive result.
Charters actually added value for us, proving the worth of having hands on people who are want to get a result.
Thanks to all in the team who worked on our transaction too especially Rob McLaughlin who negotiated successfully on our behalf.
Garth · 3 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Jo and Rob at Charters Winchester, thank you Garth for your time and feedback, it is most appreciated."
★★★★★ 5/5
The Trusted AgentBuying property in Winchester
Victoria was extremely helpful in helping me secure a smart new property in
Winchester. She was able to respond very quickly in answering questions and
arranging viewings. She clearly explained the process of buying the property
making the whole experience much less daunting.
Michael · 3 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Victoria at Charters Winchester, thank you Michael for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentFantastic service from Jo at Charters
I would like to thank the team at Charters for an excellent experience when buying our new property in Winchester. I would like to extend particular thanks to Nony in the initial period for securing us this house and even showing it to us in the first place and following this, the fabulous Jo, who without her help, patience and expertise, I very much doubt we would have even been able to exchange! We had a very tricky time and Jo was calm, extremely helpful and always in touch. She hugely facilitated the process for us, even contacting our Buyer's Solicitors in London to help with our exchange down here. She is a true professional, always bright and enthusiastic and a huge credit to your team. We can't thank you enough!
Amel · 3 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Brilliant 5STAR review for Nony, Jo and the whole Charters Winchester Team, thank you so much Amel for taking the time to place a review, your comments are most appreciated.
★★★★★ 5/5
The Trusted AgentAbsolutely stunning service with a smile
Communication and contact with an agent has never been so good. A very profession and thorough service every step of the way made us feel like the we were very well looked after.
I'll miss the friendly contact
thank you so much
Zoe · 2 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Adel at Charters Winchester, thank you Zoe for your time and feedback, it is most appreciated."
★★★★★ 5/5
The Trusted AgentNony Kerr-Smiley - Tireless
Nony worked tirelessly with us in our search for a property. She arranged for us to have a second viewing of a property on a Sunday, her day off. Her enthusiasm for her job is contagious. Thank you Nony!
Joselyn · 2 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Nony at Charters Winchester, thank you Joselyn for your time and feedback, it is most appreciated."
★★★★★ 5/5
The Trusted Agentbrilliant communicator
Gary has been great communicating from the start - I really appreciated his friendly, straight-talking and open demeanour, and knowledge of the market and industry.
Vivienne · 2 October 2017 · Charters Alresford
Agent replied · 3 October 2017
Fantastic 5STAR review for Gary at Charters Alresford, thank you Vivienne for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentThank you Matthew!
I'm happy to give Matthew 5 stars because of his professionalism , patience and good humour. I would have no hesitation in recommending Matthew or Charters and hope to deal with them again. I would also like to say thank you to Sue at another of branches for her help too. Thanks again Matthew!
Oliver · 30 September 2017 · Charters Alresford
Agent replied · 2 October 2017
Fantastic review for Matthew and Sue at Charters Alresford, thank you Oliver for your time and feedback, it is much appreciated.
★★★★★ 5/5
The Trusted AgentShe has been amazing through a really tough time in my life.
Samantha is very approachable, and warm and kind. She is very knowledgeable, skilful and effective. I would recommend her to anyone.
Anna · 29 September 2017 · Charters Farnham
Agent replied · 2 October 2017
Thank you Anna for your acknowledgement of Samantha at Trinity Rose Private Finance, we really appreciate your time and feedback.
★★★★★ 5/5
The Trusted AgentFriendly and accommodating
Jan helped us to secure a nice home for rent in Winchester. It was challenging due to the fact that we were not in country at the time, but Jas arranged a Facetime viewing and we could then get a better feeling for the property. Would recommend Jas and Charters to anyone.
Eskil · 29 September 2017 · Charters Winchester
Agent replied · 2 October 2017
Fantastic 5STAR review for Jas at Charters Winchester, thank you Eskil for time and feedback acknowledging Jas and Charters.
★★★★★ 5/5
The Trusted AgentFantastic experience throughout
Charters were absolutely excellent from the beginning to the end of our home sale. We were impressed with their customer focused service, they kept us informed throughout, feedback was always given and the viewings were handled with professionalism and most importantly with enthusiasm. Jonny was a pleasure to deal with, easy to talk to, professional but friendly. He always gave timely feedback and offered plenty of advice and we always felt that our custom was important. We never felt hurried and questions were always answered fully and frankly. I would highly recommend Charters and Jonny as a shining example of how an Estate Agent should treat their customers.
Wendy · 28 September 2017 · Charters Farnham
Agent replied · 2 October 2017
Fantastic 5STAR review for Jonny and the Charters Team at Farnham. Thank you Wendy for your time, we really appreciate your feedback.
★★★★★ 5/5
The Trusted AgentVery Friendly and helpful.
Put a lot of effort into making sure we saw as much as we could on our short visit to the area. Very knowledgeable and was happy to find the answers promptly.
Kit · 28 September 2017 · Charters Winchester
Agent replied · 2 October 2017
Thank you Kit for your 5STAR review for Adel at Charters Winchester, we appreciate your time and feedback.
★★★★★ 5/5
The Trusted AgentCouldn't have asked for more!
We would like to thank Charters for their unfaltering support and efforts on our behalf. Our 'unusual' house needed the right buyer to come along, and we were assured at all times that Charters would find that buyer. True to their word our big house is now happily home to a new family who fell in love with it, and we are settled in our new downsize which Charters also helped us find. Communication was great at all times, and at the final hurdle we were given all the help we needed for things to run smoothly and efficiently. Many thanks to Jo for her part in that, and our special thanks to Nony who was so positive and supportive, and became a friend and ally when we needed it most.
So a BIG thank you Charters - we have already recommended and will continue to do so. Claire and Dave Goodwin
Claire · 27 September 2017 · Charters Winchester
Agent replied · 28 September 2017
Great 5STAR review for Nony and Jo at Charters Winchester, thank you Claire and Dave for taking the time to give your feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentWe had been looking to purchase a property for some time. We met Hayley at the property we have now purchased and not only did she have all the knowledge about the property and was able to answer all our questions, she also had extensive knowledge of the area as a whole. She is very down to earth and a pleasure to deal with. Throughout the entire process she was very active and it always felt as though she was pushing everything on ( ie. Pushing solicitors to get their issues sorted out etc etc). When the time comes to sell our property, she will be the first person I will seek out to sell it on our behalf. Charters are very fortunate to have Hayley working for them. Utterly brilliant!!!
Craig · 27 September 2017 · Charters Farnham
Agent replied · 28 September 2017
Fantastic 5STAR review for Hayley at Charters Farnham, thank you Craig for your wonderful feedback for Hayley, it is most appreciated..
★★★★★ 5/5
The Trusted AgentExcellent estate agent!
Hayley has been fantastic from start to finish in our selling process. She has gone above and beyond and we have been so impressed by her work ethic. We cannot recommend her highly enough.
Ellen · 27 September 2017 · Charters Farnham
Agent replied · 28 September 2017
Fantastic 5STAR review for Hayley at Charters Farnham, thank you Ellen for taking the time to post your feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentCharters were excellent
We bought a house that was being sold by Charters in Alton and they have been fantastic. The team have been extremely professional yet friendly throughout. What is important with buying a house is the effective communication and clear explanations of the processes and steps involved. Jonathan, Mike and everyone at Charters, Alton clearly pride thesleves with this and have been extremely easy to work with. I just wish we sold our property with them!
Neil · 27 September 2017 · Charters Alton
Agent replied · 28 September 2017
Fantastic 5STAR review for Jonathan, Mike and the whole Charters Alton team, thank you Neil for your feedback which clearly demonstrating the ethos of both the company and our teamwork both payoff !
★★★★★ 5/5
The Trusted AgentFriendly, Proactive, and a joy to liaise with.
Victoria is a wonderful agent, couldn't wish for a more friendly, and proactive contact during our house buy/sale. She is always prompt and on time with viewings, gives instant feedback and really gets a great feel on what style of property we would be interested in. She has made it so easy to have a grrat rapport with her, and we have every confidence in her to make this move happen.
Kirsty · 26 September 2017 · Charters Winchester
Agent replied · 28 September 2017
Fantastic 5STAR review for Victoria at Charters Winchester, thank you Kirsty for taking the time to acknowledge Victoria, we really appreciate your feedback.
★★★★★ 5/5
The Trusted AgentFab service
Although I ended up finding a rental property through another agent (time pressure!) I have to say Adel was by far the most helpful and business like agent I dealt with in the entire process of searching for a property. Polite, business-like and only too happy to help, she was just lovely to deal with at all times.
Charlotte · 25 September 2017 · Charters Winchester
Agent replied · 2 October 2017
Fabulous review for Adel at Charters Winchester, thank you Charlotte for your time and feedback, it is much appreciated.
★★★★★ 5/5
The Trusted AgentThe extra mile
Hayley was the vendor's agent for a house that we were ultimately unsuccessful in securing. The sale actually fell through because Hayley's client was a particularly difficult individual which made the whole process quite stressful.
Nevertheless, Hayley showed us a lot of kindness and truly went the extra mile to try and resolve the difficulties caused by her client.
Hayley was meticulous about following up and always delivered on her promises.
She took the time to understand our requirements and did not bombard us with endless unsuitable properties.
If we were ever to sell our house in the future, I would not hesitate in engaging Hayley. She is a consummate professional who takes the time to understand the needs of everyone involved in the transaction and reliably delivers on her promises with a healthy dose of humour when things get really stressful.
This was an unpleasant experience, but we are truly appreciative of everything that Hayley did to get us through it as painlessly as possible. We couldn't have asked her for anything more. Thank you!
Sarah · 22 September 2017 · Charters Farnham
Agent replied · 26 September 2017
Fantastic 5STAR review for Hayley at Charters Farnham, thank you Sarah for your glowing feedback, it is much appreciated.
★★★★★ 5/5
The Trusted AgentKeen, knowledgeable and works hard to understand your individual property needs.
Tom is one of the best agents we've come across. He is polite, considered and always trying to establish what it is that you are really after. He is also extremely efficient at getting in contact when suitable properties emerge and in organising viewings as well as just checking that he's on the right lines with what he's coming up with, If you're looking for a place in Winchester, Tom's the person to find it.
Jane · 21 September 2017 · Charters Winchester
Agent replied · 26 September 2017
Fantastic 5STAR review for Tom at Charters Winchester, thank you Jane for your feedback, it is much appreciated
★★★★★ 5/5
The Trusted AgentProactive and helpful
Throughout the frustrations I experienced during my flat purchase in Winchester, I found Jo Goddard to be extremely helpful and encouraging, calling me regularly to update me on progress. Her unfailing good spirits and helpful advice helped me conquer my feelings of despair when I was faced with frequent hold-ups. I have no hesitation in recommending Jo for her knowledgeability, patience and encouragement. I wish her every success.
David · 19 September 2017 · Charters Winchester
Agent replied · 20 September 2017
Fantastic 5STAR review for Jo at Charters Winchester, thank you David for taking the time to post a review, your feedback is much appreciated.
★★★★★ 5/5
The Trusted AgentEverything you hope for from an estate agent..
Charlotte showed us around two houses in one afternoon and we commented afterwards that she was the perfect estate agent. We found her to be efficient and helpful, considerate and thoughtful, patient, pleasant to deal with, as well as knowledgeable and informative about the properties.
Jane · 18 September 2017 · Charters Winchester
Agent replied · 19 September 2017
Fantastic 5STAR review for Charlotte at Charters Winchester, thank you Jane for taking the time to acknowledge Charlotte's efficiency, she truly is a professional. We appreciate your time and feedback.
★★★★★ 5/5
The Trusted AgentClear understanding of our requirements
We knew exactly what sort of property we were looking for in Alresford and Sam understood exactly what our needs were. We felt totally confident that if the right property came up then we could rely on Sam to let us know. We are now happily living in Alresford in our perfect house - thanks Sam!
Kim · 18 September 2017 · Charters Alresford
Agent replied · 18 September 2017
Fantastic 5STAR review for Sam in Charters Alresford, thank you Kim for taking the time to post a review, your feedback is most appreciated.
★★★★★ 5/5
The Trusted AgentSupport in identifying our new house purchase
Sam iwas a pleasure to work with on our property search. Professional, helpful, and fully understood and took on board our requirements resulting in a short list of properties that fully met our requirements. Excellent as a sounding board, Sam acts with honesty and integrity - a quality we have not often come across with other estate agents.
We are so confident in Sam that we are entrusting our house sale in Alresford to Charters rather than another agency. We look forward to a successful outcome on that too!
Karen · 18 September 2017 · Charters Alresford
Agent replied · 18 September 2017
Fantastic 5STAR review for Sam at Charters Alresford, thank you Karen for acknowledging Sam's professionalism and dedication, we appreciate your time and feedback.
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