★★★★★ 5/5
GoogleI didn't find a property that was advertised by Charters, however I found Dale and Becky very efficient, professional and friendly in trying to find me the right property, during viewings, and calling me regularly to stay in contact and offering to see properties that were not on the market yet. It's almost a shame that I found a property via a different agency, as I would have trusted Charters with going through the purchase process. The staff were a pleasure to work with and I definitely recommend.
Melissa · 28 July 2019 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied
Melissa, thank you for the review and it is a shame you couldn't take the journey with us. All the very best with your move going forward.
★★★★★ 5/5
GoogleRating only, no written review.
Charters · 28 July 2019 · Charters Alton
★★★★★ 5/5
GoogleRating only, no written review.
Kelly · 28 July 2019 · Charters Alton
Agent replied
Thank you!
★★★★★ 5/5
GoogleWe moved to Charters from another Estate Agent and found them to be very friendly and professional. They kept us informed on a weekly basis of enquiries and how the current market was doing. Once they had found a buyer for our property they supported to the exchange of contracts and took a lot of pressure off me. I would definitely recommend them to anyone selling, buying or looking to rent.
Thank you Charters
Gerald Gwynne
Gerald · 28 July 2019 · Charters Alton
★★★★★ 5/5
GoogleJust dealt with Jonathan and the team, great experience highly recommend
James · 28 July 2019 · Charters Alton
★★★★★ 5/5
GoogleVery welcoming staff. Lovely office to visit
Robert · 28 July 2019 · Charters Alton
Agent replied
Firstly, please accept my apologies for the time it has taken to thank you for your feedback on the service you received from our Alton office. We take all feedback seriously, many thanks.
★★★★★ 5/5
GoogleI signed with Charters in Alton in November 2018 as i was extremely impressed with Sarah Harris who came to assess my property. She was extremely efficient and totally honest with every question I asked and was such a lovely person to deal with and that view has never changes. Since they have been marketing my property i have met all the staff either in the office or when they have brought round prospective buyers and every one of the staff there are extremely helpful, knowledgeable and cannot do enough for you. Unfortunately due to the downturn in the property market, I have now decided to rent my property for the foreseeable future and again everyone at Charters could not have been more caring or helpful in organising this, together with so much advice and help. I would have no hesitation whatsoever in recommending Charters of Alton to anyone wanting to market their property either for sale or to rent and couldn't rate them highly enough. Sarah, Hayley, Jonathan, Jamie and Mary are all wonderful, feel like friends, have always been readily available with superb advice and support and I am very grateful to them all for everything. Five stars are not enough for this superb team! Thank you all for everything, kindest regards Chris
Chris · 28 July 2019 · Charters Alton
Agent replied
Hi Chris, thank you very much for taking the time to explain your situation regarding the sales and rental markets. Firstly, it is great to hear that the team adapted to suit your needs and it is a joy to hear you regard the team as friends, the highest compliment someone can pay. Thank you.
★★★★★ 5/5
GoogleCan definitely recommend the team in Alton. Their professionalism and friendly follow up were much appreciated, special thanks to Jamie Solis and Jonathan Pinhorne.
Andy · 28 July 2019 · Charters Alton
Agent replied
Thank you Andy, your feedback is much appreciated and we will also pass on to Jamie and Jonathan.
★★★★★ 5/5
GoogleAs first time buyers we couldn’t have asked for anymore from sales manager Hayley. She is efficient, very friendly, knowledgeable and incredibly good at her Job. We could not recommend her highly enough!
Camilla · 28 July 2019 · Charters Alton
Agent replied
Dear Camilla, thank you for your review regarding Hayley and the Charters Alton office. We appreciate you taking the time to give us your feedback. Many thanks.
★★★★★ 5/5
GoogleVery pleased with the service received from Charters and in particular Sarah and Jonathan. Quick feedback, a good number of viewings and an offer within a reasonable amount of time. Everything you need.
T · 28 July 2019 · Charters Alton
Agent replied
Hi, thank you for leaving a Google Review regarding Charters Alton, and with specific reference to Sarah and Jonathan in branch.
★★★★★ 5/5
GoogleA great team that really made our house sale simple and stress-free. They made us feel confident and relaxed, and aware at all times what was going on with the sale.
Gareth · 28 July 2019 · Charters Alton
Agent replied
Dear Gareth, thank you for your review. We are glad that this was a less stressful experience with the support of our Alton office, many thanks.
★★★★★ 5/5
GoogleGreat Estate Agent, all the team have been so helpful and have updated us at all times. Very friendly bunch of people, you have restored out faith in Estate Agents.
Victoria · 28 July 2019 · Charters Alton
Agent replied
Victoria, thank you so much for the kind review. It is much appreciated.
★★★★★ 5/5
GoogleHighly recommend, there are no shortage of estate agents in Alton to choose from and I found charters to be the most helpful and tenacious of all of them. They were happy to do late viewings, always took me seriously and offered great impartial advice. Thank you to Sarah, Jonathan and Jamie for helping me find my new home!
Joe · 28 July 2019 · Charters Alton
Agent replied
Dear Joe, thank you for your review on you experience with our Charters Alton office. We take all feedback seriously and this is much appreciated.
★★★★★ 5/5
GoogleI cannot recommend Charters highly enough - they really pulled out all the stops and could not have done more. Their communication throughout the process was timely, informative and efficient. Will use again!
Caroline · 28 July 2019 · Charters Alton
Agent replied
Hi Caroline, thank you for taking the time to review the service you received from Charters Alton office. It is great to hear that you will use us in the future. All the best.
★★★★★ 5/5
GoogleWe brought our house through charters in Alton and i would highly recommend them. We dealt with Hayley and she was absolutely amazing. Any questions or queries we had she was there to answer and offer advise. Hayley made what I normally find a stressful process stress free which i really appreciate. If you are looking to sell or buy I would highly recommend going to see her.
Isabella · 28 July 2019 · Charters Alton
Agent replied
Dear Isabella, thank you so much for recommending Charters in the future. Hayley is an expert when it comes to removing stress from situations and her experience in the local property market is invaluable. Thank you once again.
★★★★★ 5/5
GoogleWe found Sarah, Jonathan, Hayley and the rest of the team at Charters Alton to be the right blend of 'personable' and 'sell'. They are responsive, professional, and when we lost our buyer through circumstances out of our control, were quick to find us another one. Would definitely recommend.
Mike · 28 July 2019 · Charters Alton
Agent replied
Dear Mike, thank you for your review, we are delighted that you would recommend them in the future.
★★★★★ 5/5
GoogleGreat team. Hayley, with support from Sarah and Jonathon, professionally and efficiently handled my house search and purchase with ease. I'd definitely use them in the future should the need arise and wouldn't hesitate to recommend them.
Steve · 28 July 2019 · Charters Alton
Agent replied
Thanks for the review Steve, much appreciated and we are delighted you'd recommend in the future.
★★★★★ 5/5
GoogleGreat service, very welcoming and great knowledge of the market.
Niall · 28 July 2019 · Charters Alton
Agent replied
Many thanks Niall, much appreciated.
★★★★★ 5/5
GoogleCharters (and especially Hayley and Jonathan) have been really great. We're only at the beginning of the process of buying our first home but they've been very helpful and communicative. Hayley was very personable and we really enjoyed viewing houses with her. Highly recommend them!
Danny · 28 July 2019 · Charters Alton
Agent replied
Danny, thank you for your review and the very best of luck with your first home search!
★★★★★ 5/5
GoogleIf there were more than 5 stars then we would give it!! Hayley has just confounded the very slow housing market by selling our house. Never give up because Charters certainly don't!! The whole office has been superb right from the beginning and we would have no hesitation in fully recommending them.
Stephen · 28 July 2019 · Charters Alton
Agent replied
Apologies for the delayed response, but thank you Stephen, all comments taken on board and passed to the team.
★★★★★ 5/5
GoogleRating only, no written review.
Charters · 28 July 2019 · Charters Alresford
Agent replied
Thank you?!
★★★★★ 5/5
GoogleSarah was very helpful and is an excellent communicator. Rob Harper
Rob · 28 July 2019 · Charters Alresford
Agent replied
Dear Rob, thank you for your review regarding Sarah.
★★★★★ 5/5
GoogleI can only comment on dealing with Charters for our search - we dealt with Sarah and were very impressed, finding her to be professional, helpful and positive.
Lucy · 28 July 2019 · Charters Alresford
Agent replied
Dear Lucy, thank you very much for your review. It is much appreciated.
★★★★★ 5/5
GoogleWe were very pleased with the help and assistance from all the staff at Charters, in particular Sam and Edward. They were very professional in all their dealings with us. We would recommend Charters Alresford without hesitation.
Beverley · 28 July 2019 · Charters Alresford
Agent replied
Dear Beverley, thank you very much for taking the time to write a review on the service you received from Charters Alresford office. We take all feedback seriously, so thank you.
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