5/5
Googlegreat customer service, excellent maintenance team, Malik and Hanna very helpful and knowledgeable
Trusted Agent profile · Essex, Kent, West Yorkshire and more
Verified
Century 21 estate agents in Ilford, London, Maidstone and 3 more
★★★★★
1,078 reviews across 11 offices and 3 platforms
Century 21 has 11 offices, in Ilford (two offices), London (five offices), Maidstone, Halifax, Sutton Coldfield and Isleworth (Essex, Kent, West Yorkshire, West Midlands and Middlesex). Together they have 1,078 reviews on three platforms, rated 4.5 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ...Read all 3 from sellers
Buyers2 reviews
We have just purchased our first home with Century 21 and we had an excellent experience using Hanane and her team. Not only did we have some great support and ...Read all 2 from buyers
Landlords8 reviews
As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ...Read all 8 from landlords
Tenants11 reviews
Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ...Read all 11 from tenants
Our offices
Century 21's 11 offices, most reviewed first. Each has its own page.
- Century 21 Ilford (551 Green Lane)551 Green Lane, IG3 9RJ330 reviews · 330 on Google (4.6)7 in the last 90 days
- Dolce Vita Luxury Real EstateBerkeley Square House, Berkeley Square, W1J 6BD184 reviews · 112 on Google (4.7)1 in the last 90 days
- Century 21 London (116 Boundary Road)116 Boundary Road, NW8 0RH144 reviews · 144 on Google (4.5)0 in the last 90 days
- Century 21 London (450 Romford Road)450 Romford Road, E7 8DF114 reviews · 114 on Google (4.9)0 in the last 90 days
- Century 21 Ilford (357 Eastern Avenue)357 Eastern Avenue, IG2 6NE100 reviews · 100 on Google (4.5)1 in the last 90 days
- Century 21 London (30 Church Lane)30 Church Lane, E11 1HG99 reviews · 99 on Google (4.2)0 in the last 90 days
- Century 21 Maidstone22 Union Street, ME14 1ED63 reviews · 45 on Google (3.1)0 in the last 90 days
- Century 21 Halifax9a George Street, HX1 1HA21 reviews · 21 on Google (3.2)0 in the last 90 days
- Century 21 Sutton Coldfield5A High Street, B72 1XH11 reviews · 11 on Google (3.3)0 in the last 90 days
- Century 21 London (10 Clarendon Road)10 Clarendon Road, W11 3AA10 reviews · 10 on Google (4.2)0 in the last 90 days
- Century 21 Isleworth560 London Road, TW7 4EP2 reviews · 2 on Google (5.0)0 in the last 90 days
Awards
Industry awards
Century 21 and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 2025
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Letting Agent in E7London (450 Romford Road)
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Century 21 office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleRidiculous agency, 5 years with them, never came to fix anything in the house, only asking for money every year to renew the contract and fees like rain, stay away from any agency in UK!
Agent replied
Donato, you can’t measure the efficacy of the agent without knowing what they have to face with Landlords. Sorry you feel this way, we would be happy to find you an alternative accommodation should you wish.
5/5
GoogleBest agency century 21,I found a house in a very short time and very nice, nice staff, I recommend this agency, thank you Mr. Malik for all the help I needed !
5/5
GoogleHello, some days ago century 21 helped us to find a property that we were thinking about. Special thanks to Malik the agent who did for us as quick as possible and for very good conditions. Thanks a lot, we can recommend this agency for sure!!!
5/5
GoogleThe best agency that ever happened to me. Very polite and nice staff. A big thank you to Malik who managed to find the ideal home for us. He is always courteous and reachable at any time. I recommend this agency to everyone!
Agent replied
Many thanks for your kind words, we at Century21 Cameron Adams appreciate your kind words.
5/5
GoogleI am tenant of Century 21 for 1 and half years,they give good service anytime when i need it they came to us and i am verry thank full to Century 21,all team and specially thanks to branch manager Mr MALIK
Agent replied
Many thanks for your kind words, we at Century21 Cameron Adams appreciate your kind words.
5/5
GoogleWe want to say thank you for Mr. Malik and all team for help to find nice house in very short time. We are very happy!!!
Agent replied
Many thanks for kind words...
5/5
GoogleI have used this agency as a landlord to let my properties for more than 9 years.The first tenant they found is still with me. They have just arranged another let and I have always found them professional.
Agent replied
Many thanks for your kind words.
5/5
GoogleGood staff ... A lot of professionalism ... I met them 3 years ago, through Mr. Malik, when he recommended me the house I live in ... They answered any problem and solved it very quickly .... I have a good collaboration with them.
5/5
Googlethe best agency ever . good staff there . well done you . thanks for your help.thanks Malik. Me and my wife ,Cristina Giosanu ,are leaving in 74 Capworth street and we thank to Malik helping us to move in a lovely flat.All the team there is good .They are the best on the market.They are very prompt and decided.Very serious people.The lanlord is the same.WELL DONE YOU.We greet you from 74 Capworth Street.E107HA
5/5
GoogleFantastic customer service provided throughout my property search journey. Thank you to Hanna and Malik for all your guidance and advice.
Agent replied
Many thanks for you kind words, both Malik and Hanna are assets to our organisation.
5/5
GoogleFirst met the team at Cameron Adams - Century 21 in December 2014. I have no hesitation recommending them as a hard working and straight talking estate agent.
Agent replied
Many thanks Mr Walker for your comments...
1/5
GoogleRating only, no written review.
1/5
GoogleBeware of these agents. We had a very bad experience with Kamran. We are in process of reporting it trading standards. Plus we are trying to inform waltham forest council about the rough practices of these agent. Please avoid them at every cost. You will only regret and nothing else.
Agent replied
Please get in touch to discuss. You have clearly left your name out of the comment for a reason. Kamran is a director of the company and has not dealt with front line customers in years, how then have you had a bad experience with Kamran? Kamran
5/5
GoogleExcellent service, taking care of all rental requirements of my property. A special mention for Hanna who demonstrated a truly professional approach and was extremely helpful.
Agent replied
Dear Mr Conners, We are most grateful for your kind words. Hanna is a credit to the team... Kamran
5/5
GoogleWe have recently extended our contract with Century 21. We are happy with the help they have offered especially to Malik for explaining things to us.
5/5
GoogleWe are very lucky that we have found a reliable and responsive agency. Thank you, especially to Malik, we have our requests done in a short time. He is very professional and knowledgeable in troubleshooting problems. We know that we are in good hands.
5/5
GoogleI was looking for a place in a short period of time and Century 21- CA found me a place very quickly! I was pleased with the service provided by Malik and Hannah. Thank you for the help.
3/5
GoogleI phoned the agent but didn't answer me adiquetly. Not help full at all.very bad service.
5/5
GoogleOne of the most genuine person I know through the property game, efficient service, hands on and a reliable figure. Branch manager Malik Ashfaq
5/5
GoogleHad a great experience & very happy for the services. Special thanks to Malik who helped us to get the property at right time. He is an amazing person who dealed any problem with care & sincerely.. really appreciate it 👍👍👍 I,d recommende this agency 👍👌👍 Thank you
5/5
GoogleWe have been dealing with Century 21 Cameron Adams for approximately 10 years, we have received a very efficient and excellent service hence why they are still managing our portfolio. We would like to take this opportunity to say a heartfelt thanks and appreciation to Kamran Younis for his honesty and diligent service over the years and hope many more to come.
5/5
GoogleWe have been dealing with Century 21 for the last 4 years and we couldn’t be more happier! We would just like to say a HUGE THANK YOU to MR. MALIK for everything he did, very professional, knowledgeable and helpful, we sent already a lot of friends to the agency and nobody was disappointed! We HIGHLY recommend CENTURY 21!!!
5/5
GoogleHi, very good service! The response was always prompt! My case was mainly dealt with Rameez, always helpful and all my questions answered. Highly recommend this agency 👍 Syeda Begum
Agent replied · 21 March 2024
Thanks it was nice working with you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Century 21
Which Century 21 office has the most reviews?
Ilford (551 Green Lane) has the most, with 330 reviews rated 4.6 out of 5, followed by Dolce Vita Luxury Real Estate with 184.
Where are the Century 21 offices?
The 11 Century 21 offices, by town:
- Dolce Vita Luxury Real Estate: Berkeley Square House, Berkeley Square, London, W1J 6BD
- Halifax: 9a George Street, Halifax, West Yorkshire, HX1 1HA
- Ilford (357 Eastern Avenue): 357 Eastern Avenue, Ilford, Essex, IG2 6NE
- Ilford (551 Green Lane): 551 Green Lane, Ilford, Essex, IG3 9RJ
- Isleworth: 560 London Road, Isleworth, Middlesex, TW7 4EP
- London (10 Clarendon Road): 10 Clarendon Road, London, W11 3AA
- London (116 Boundary Road): 116 Boundary Road, London, NW8 0RH
- London (30 Church Lane): 30 Church Lane, London, E11 1HG
- London (450 Romford Road): 450 Romford Road, London, E7 8DF
- Maidstone: 22 Union Street, Maidstone, Kent, ME14 1ED
- Sutton Coldfield: 5A High Street, Sutton Coldfield, West Midlands, B72 1XH
What do sellers say about Century 21?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, AG wrote: "I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ..."
What do landlords say about Century 21?
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Duncan wrote: "As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ..."
What do tenants say about Century 21?
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Javier wrote: "Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ..."
Has Century 21 won any awards?
Yes. At The British Property Awards 2025 its branches won 1 Gold award.
