Trusted Agent profile
Verified
★★★★★
1,068 reviews across 11 offices and 3 platforms
Century 21 has 1,068 reviews across 11 offices (Ilford, London, London, London, Ilford, London, Maidstone, Halifax, Sutton Coldfield, London and Isleworth) and three platforms, rated 4.5 out of 5 overall. Century 21 has the most, 323. Checked 9 October 2026.
978
Reviews on Google
All 11 offices
52
Reviews on Facebook
All 11 offices
38
Reviews on View Agents
All 11 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ...Read all 3 from sellers
We have just purchased our first home with Century 21 and we had an excellent experience using Hanane and her team. Not only did we have some great support and ...Read all 2 from buyers
As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ...Read all 8 from landlords
Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ...Read all 11 from tenants
Century 21's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent experience with Abhi at Goodmayes office. I needed to rent despite my busy schedules but Abhi was overly proactive and he made the process smooth for me. Currently,most parts of Ilford are experiencing water shortages but my flat is an exception. Thank You Abhi
5/5
GoogleWe sold a property through Century 21. Paulina is a very friendly and bubbly person and her knowledge of sales are excellent. She handled all the viewings and was spot on with reporting back to us before and after viewing took place. Century 21 is the way forward for sales and rentals. All the best.
5/5
GoogleExcellent service from Paulina at Century 21! She was professional, friendly, and always kept me updated throughout the process. She made everything smooth and stress-free, and was always happy to answer any questions. I really appreciated her support and would highly recommend her to anyone looking for a reliable estate agent.
5/5
GoogleShoutout to Abhi
5/5
GoogleI had a great experience with Century 21 Goodmayes, especially working with Paulina. She was professional, responsive, and made the whole process smooth and stress-free. Highly recommend her if you're looking for someone reliable and efficient.
5/5
GoogleGreat staff paulina is the best she really helped me with what I needed.
1/5
GoogleRating only, no written review.
5/5
GoogleWorking with Chris has been a pleasure. Knowledgeable, clear and understanding. I look forward to working with him and his team on more occasions in the near future.
3/5
GoogleSpectacular!
5/5
GoogleAndrea goes extra mile, very happy to have her manage the flat.
5/5
GoogleGreat service from the team here and Andrea is lovely.
1/5
GoogleUnfortunately, this is not very reliable for several reasons. After using this real estate for a few years and even with some problems in the property. After leaving the house for 4 years waiting for them to remove me from the contract, they didn't do it. Given this, it is for several times getting in touch and solving this situation they did not do it cordially. Emails that are not even answered, calls with yes and no. It is unfortunate because professionalism in any area is very important as well as the responsibility of tenant and agency (since the landlord gives the agency responsibility) and regrettable to have to make this comment because respect is following the law is something they do not do. Remembering that at the time of covid the government imitated a statement about tenant vs landlord in which the rents were paid in full and as an example I always did it in full because I didn't think it was right. Honestly, they have to review the owner who works and deals with the good tenants, not to disassemble the deceased is a lack of professionalism. In addition, after leaving the house they still try to accuse of leaving the house in a miserable state in which this did not even happen because from the beginning (private photos from the delivery of the key to the end of the contract). I don't recommend using this agency because it's not reliable
1/5
GoogleAnother email on the above continuous problems with Anti Social Behaviour at 61 Erken Plaza, barking IG11 7EP. The owner and managing agent have been getting weekly emails from Encore estates about the anti social behaviour from 61 Erken plaza barking, with clear evidence in PDF files and iMovie video clips sent weekly from September 2025, before this, emails were sent by the concierge at Encore with no response, been going on for 17 months. I have been assaulted by the residence of the above address, crime reference number 01/7180921/ 26 met police. NO CHANGE - STILL ANTI SOCIAL BEHAVIOUR ALL HOURS --- WHATS BEEN DONE ABOUT THIS!!! So the property of 61 Erken Plaza is owned by Komel Ali and is managed by Orient Real Estates LTD (Rameez Saeed), which has the 21st Barking east street. Under the Selective License Agreement one of the conditions is the above property has no more than four occupants, and so breaking the covenants. Also under the Dagenham and Barking council Tenants agreements, they contravene section 5 on noise nuisance and anti social behaviour in many areas. License Number BDC-177241393656 Barking and Dagenham council. I have sent a request to Barking and Dagenham council for the above to have their licence agreement to be revoked as too many breaches of noise nuisance and anti social behaviour have been broken, plus there is breach of the occupancy with up to two families living in one apartment, the licence agreement is for four occupants only. Barking and Dagenham management have informed myself they will contact me once reviewed info. This is an insert from the last paragraph on the Encore web page about anti social behaviour final solutions. Depending on the circumstances, it may be a breach of your lease/transfer covenants. This may result in the Management Company/Landlord taking action, such as demanding compliance, seeking cessation, an injunction, eviction or forfeiture. Individuals may also incur additional costs, depending on the circumstances. so under the lease agreement set out the terms and conditions is that : Weston Homes Ltd Abbey Quay Estate Management Limited Abbey Quay North Block Management Company Limited Are the Landlords of the estate, under Schedule 3. Obligations and restrictions: rule 3 and 6 set outs; Rule 3 Not to do any act or thing at the Property or on the Estate which may be or grow to be a damage Nuisance or Annoyance to the Landlord or the Block Company or the Estate Company or the Tenants or Occupiers of ANY part of the Estate. Rule 6 Not to play or use or permit to be played or used any musical instrument or television radio or similar equipment of any kind between the hours of 12 midnight and 8.am nor at any time sing or carry on loud conversations in the property so as to cause damage nuisance or annoyance to the Landlord or the Block Company or the Estate Company or the Tenants or Occupiers of any other part of the estate. so Rameez saeed has done nothing to remedy the situation with the owner Komel Ali.
3/5
GoogleWorth it for the quality!
5/5
GoogleThe agents are very nice and accommodating. Paulina and Adhi really helped us and answered all our queries.
5/5
GoogleExcellent service from start to finish. The agency was professional, helpful, and very easy to deal with. They made the rental process quick and stress-free. Highly recommended!
5/5
GoogleAmazing experience, Paulina has been respectful, spontaneous especially and guided me perfectly through whole process !
5/5
GoogleI have had an excellent experience with Century 21 Goodmays. Paulina and Jas are both fantastic and kept things absolutely explicit. Found the tenant in two days and the whole transition is smooth.
5/5
GoogleExcellent service from start to finish. The agent Ali was professional, knowledgeable, and always responsive, making the entire process smooth and stress-free. Their attention to detail and commitment to achieving the best outcome truly set them apart. Highly recommended for anyone looking for a reliable and efficient estate agent
5/5
GoogleAli has been great, Exceptional estate agent service. Professional, reliable, and highly knowledgeable, with excellent communication throughout the process. Everything was handled efficiently and stress-free. Highly recommended.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleAli is hands down one of the best agent you could ask for. His professionalism, expertise, and dedication truly set him apart. From the very first conversation, Ali was approachable, honest, and incredibly knowledgeable about the market. He took the time to listen, offered clear advice, and made sure every detail was handled perfectly. What really stood out was Ali’s commitment and work ethic. He was always available to answer questions, kept us fully informed at every stage, and proactively solved any issues before they became problems. His negotiation skills were excellent, and he worked tirelessly to secure the best possible result. Ali made the entire process smooth, stress-free, and efficient. His attention to detail, transparency, and genuine care for his clients are rare to find. I cannot recommend Ali highly enough to anyone looking for a reliable, trustworthy, and outstanding estate agent. Thankyou
5/5
GoogleRating only, no written review.
Hi, apologies that nobody has been in touch with you so far. Please send me your name and the property you have enquired about to divindersraan@century21uk.com as I cannot locate your enquiry from the name you have provided here. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Century 21 has 1,068 reviews across its 11 offices, rated 4.5 out of 5 overall: 978 on Google, 52 on Facebook, 38 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Century 21 has the most, with 323 reviews rated 4.6 out of 5, followed by Dolce Vita Luxury Real Estate with 182.
Century 21, 551 Green Lane IG3 9RJ; Dolce Vita Luxury Real Estate, Berkeley Square House, Berkeley Square W1J 6BD; Century 21, 116 Boundary Road NW8 0RH; Century 21, 450 Romford Road E7 8DF; Century 21, 357 Eastern Avenue IG2 6NE; Century 21, 30 Church Lane E11 1HG; Century 21, 22 Union Street ME14 1ED; Century 21, 9a George Street HX1 1HA; Century 21, 5A High Street B72 1XH; Century 21, 10 Clarendon Road W11 3AA; Century 21, 560 London Road TW7 4EP.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, AG wrote: "I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ..."
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Duncan wrote: "As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ..."
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Javier wrote: "Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.