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Century 21 reviews in Ilford, London, Maidstone and 3 more

4.5

★★★★★ Excellent

1,068 reviews across 11 offices and 3 platforms

www.century21uk.com

Century 21 has 11 offices, in Ilford (two offices), London (five offices), Maidstone, Halifax, Sutton Coldfield and Isleworth (Essex, Kent, West Yorkshire, West Midlands and Middlesex). Together they have 1,068 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

978

Reviews on Google

All 11 offices

Facebook logo

4.5 / 5

52

Reviews on Facebook

All 11 offices

View Agents logo

5.0 / 5

38

Reviews on View Agents

All 11 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ...AG, 1 November 2016Read all 3 from sellers

Buyers2 reviews

5.0 / 5 We have just purchased our first home with Century 21 and we had an excellent experience using Hanane and her team. Not only did we have some great support and ...Hannah, 6 May 2017Read all 2 from buyers

Landlords8 reviews

5.0 / 5 As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ...Duncan, 13 November 2016Read all 8 from landlords

Tenants11 reviews

5.0 / 5 Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ...Javier, 25 March 2017Read all 11 from tenants

Our offices

Century 21's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Century 21 office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

We were contacted by Paulina over 6 months ago to help her with a maintenance job. Our invoice for this job has still not been paid. We have given up on chasing this at this point but just thought we'd leave a review here to warn other tradespeople. These locations are franchised but even the head office has ignored us.

Vasi · 29 August 2025 · Century 21 Ilford (551 Green Lane)

Agent replied · 16 January 2026

Thank you for your feedback. We do not recognise the name associated with this review and are unable to locate any record of you working with our office. We take all concerns seriously and would welcome the opportunity to look into this further. Please contact me directly at divindersraan@century21uk.com with more details so we can investigate and respond appropriately. Thank you.

5/5

Google

I had an excellent experience working with Enamul at century21 Heritage From start to finish, they were professional, knowledgeable, and incredibly helpful throughout the entire process. They were always quick to respond, kept me informed at every stage, went above and beyond to ensure everything went smoothly. Their attention to detail and genuine care made a real difference, and I truly felt like I was in good hands. I would highly recommend the team at Century21 Heritage especially Enamul to anyone looking to buy, sell. Thanks again for the fantastic service!

Ruby · 22 August 2025 · Century 21 London (450 Romford Road)

5/5

Google

Chris was extremely helpful, transparent, supportive whole this process. Literally best agent i have worked until now in UK

Melisa · 13 August 2025 · Dolce Vita Luxury Real Estate

Agent replied · 13 April 2026

Hi Melisa, Thank you so much for the 5-star review. I’m really glad you felt supported and informed throughout the process. It was a pleasure working with you, and I’m here anytime if you need anything in the future., Chris, Dolce Vita Luxury Real Estate

5/5

Google

Huge thanks to the agency, and especially to Chris, for all the support throughout the process. Everything was smooth, professional, and really well communicated. It honestly made a big difference, couldn’t recommend them more

Emre · 13 August 2025 · Dolce Vita Luxury Real Estate

Agent replied · 13 April 2026

Hi Emre, thank you so much for the 5-star review! It was a pleasure working with you, and I’m glad you found the process smooth, professional, and well communicated. If you ever need anything else (or know someone we can help), we’re here. Enjoy your new place!, Chris, Dolce Vita Luxury Real Estate

4/5

Google

I recently used Century 21 to sell my property, and I'm pleased with the overall experience. There were a couple of teething problems but these were quickly resolved thanks to the professionalism and efficiency of Paulina. She was responsive, knowledgeable, and went above and beyond to ensure a smooth process. I would definitely recommend her and Century 21 to anyone looking to sell their property.

K · 13 August 2025 · Century 21 Ilford (551 Green Lane)

5/5

Google

Very helpful and understanding team! I would highly recommend as doing business with them is a real pleasure

George · 7 August 2025 · Century 21 Ilford (551 Green Lane)

5/5

Google

Rating only, no written review.

Afiqur · 20 July 2025 · Century 21 Ilford (357 Eastern Avenue)

Agent replied · 20 March 2026

Thank you so much for your positive feedback, Afiqur! We're thrilled to know you had a great experience. Your support means a lot to us! … More

5/5

Google

Absolute professionals. Have and will always continue to use Century21 Goodmayes office for all my property needs. Jas and Paulina have been and are terrific and reduced the workload for myself. They genuinely go above and beyond in service and expectation.

Vijay · 14 July 2025 · Century 21 Ilford (551 Green Lane)

5/5

Google

Great communication and smooth process throughout. Got a place I was looking for. Do contact if you want a good property.

Elikplim · 14 July 2025 · Century 21 Ilford (551 Green Lane)

1/5

Google

Same as the other 1 star reviews. Booked a viewing a week ago and no one showed up. They made excuses and offered a video viewing. I travelled with my family and baby across London only to be stood up and then told they rebooked my viewing …

HIRO · 13 July 2025 · Century 21 Ilford (551 Green Lane)

5/5

Google

I recently rented a property through Cameron Agency in the Leytonstone area, and I was very pleased with the overall experience. The process was smooth, efficient, and handled with professionalism from start to finish. All steps, from the initial inquiry to the final paperwork, were managed promptly and with clear communication throughout. Kamran and Mary I worked with was not only professional but also approachable and attentive. They were receptive to my questions, responded in a timely manner, and ensured I had all the necessary information at each stage of the process. I felt supported and well-informed the entire time. What I appreciated most was the balance between efficiency and personalized service. Everything was done quickly, but without ever feeling rushed. It was clear that the team values both their clients’ time and their comfort. I would confidently recommend Cameron Agency to anyone looking to rent in the area and would be happy to work with them again in the future.

Jooollene · 23 June 2025 · Century 21 London (30 Church Lane)

Agent replied · 23 March 2026

Thank you so much for your kind words..

1/5

Google

I got confirmation by email two times to view the property. The first time, the date was fixed but the time I mentioned in the reply email was because I had a childcare issue and they said they would let me the specific …

Romana · 22 June 2025 · Century 21 Ilford (357 Eastern Avenue)

Agent replied · 20 March 2026

Dear Romana, We deeply apologize for your experience and any inconvenience caused. Please … More

5/5

Google

Great service given, any questions or concerns where responded to and dealt with immediately, Frankie Bullock very helpful and professional

Paul · 13 June 2025 · Century 21 London (116 Boundary Road)

5/5

Google

We bought our recent through Century 21. Mr Rameez was extremely professional and helpful throughout the process. He continuously and effectively communicated our needs back and forth in a timely manner! Highly recommended!

Akhil · 27 May 2025 · Century 21 London (116 Boundary Road)

Agent replied · 13 April 2026

Many thanks

5/5

Google

Rating only, no written review.

Renáta · 16 May 2025 · Century 21 London (30 Church Lane)

Agent replied · 4 June 2025

Many thanks for your kind sentiments..

5/5

Google

Nice and amazing staff, fast and quick response. Thank you much really appreciate 💙 …

Oladapo · 13 May 2025 · Century 21 Ilford (551 Green Lane)

5/5

Google

I've worked with Century21 multiple times now and can't recommend them enough. Paulina from the lettings team has been amazing - she's responsive, helpful, and makes everything so easy. She ensures our property is perfectly managed while …

Vinny · 13 May 2025 · Century 21 Ilford (551 Green Lane)

5/5

Google

They handle two of my family properties and their service has always been impeccable. Rent is always paid on time and they ensure the properties are well looked after. As a landlord you couldn't ask for anything more. Special thank you to Andrea, very professional and always on hand with speedy responses to any query we may have.

Anish · 5 May 2025 · Century 21 London (450 Romford Road)

5/5

Google

Great customer service, Abhi went above and beyond to make sure everything was as smooth as possible, very friendly and helpful approach.

Jaime · 4 May 2025 · Century 21 Ilford (551 Green Lane)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Century 21

How many reviews does Century 21 have?

Century 21 has 1,068 reviews across its 11 offices, rated 4.5 out of 5 overall: 978 on Google, 52 on Facebook, 38 on View Agents.

Which Century 21 office has the most reviews?

Ilford (551 Green Lane) has the most, with 323 reviews rated 4.6 out of 5, followed by Dolce Vita Luxury Real Estate with 182.

Where are the Century 21 offices?

The 11 Century 21 offices, by town:

What do sellers say about Century 21?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, AG wrote: "I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ..."

What do landlords say about Century 21?

8 reviews from landlords, rated 5.0 out of 5 on average. For example, Duncan wrote: "As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ..."

What do tenants say about Century 21?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Javier wrote: "Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ..."

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