Century 21 reviews

★★★★★ 1/5

Google

The most poorly run estate agents in Maidstone by far enquired about multiple properties in which I had no response, decided to ring the shop to book viewings for the properties I was interested in which I was just told I would be ‘emailed’ the details which no one ever bothered to do. Staff are rude and beyond unorganised none of them can be bothered to help and make you feel like you are hassling them by picking up the phone. Place is awful avoid at all costs. Would rate 0 stars if I could.

Andrew · 3 December 2019

★★★★★ 5/5

Google

Have been renting from century 21 Maidstone for the last 3 years and must say they are the best estate agents. Any query or problem I've ever had they have been very efficient and dealt with the matter promptly. Would definitely recommend Louis and the team to anyone

Donna · 28 July 2019

★★★★★ 5/5

Google

What great service. Peter and his colleagues at Century 21 really pulled out all the stops. Having sold our house really quickly everything seemed to grind to a halt. As these things do! However Peter kept on plugging away at the loose ends at the top and bottom of our chain. Then suddenly we were off! Fantastic and very professional service, he was even there on our moving day. Taking meter readings for us and the new owners. He even dealt with passing over the keys so we could get away to our new home. Really brilliant service. Thank you Peter. Shirley & Michael.

Michael · 28 July 2019

★★★★★ 5/5

Facebook

Real Estate consultant, 62 years old, married and with two children of 32 and 39 years, respectively. The taste for management, but mainly by the interaction with people and the taste of being able to help develop the potentialities of others, led me to perform functions in the areas of human resources and finance and, at the same time, develop activities Business in the areas of consulting and accounting. In addition to all these activities I exercised municipal functions during two mandates as vowel and substitute of the President having under my responsibility the Treasury, human resources and housing. Being collected as ENI to perform activity in the insurance area, I embraced the project of CENTURY 21, which allowed me to achieve personal fulfillment and contact with people. I have guided all my personal and professional life, based on ethics, professionalism, competence, responsibility and, still, in the individual respect of people. These were the values I found as a motto in the 21st CENTURY (Alvaliving). People, people,

António · 10 June 2019

★★★★★ 1/5

Facebook

I have been renting for 14 years in the UK and century 21 Slough is perhaps the worst estate agent I have come across in my life. I was shown a new one bed flat and it was empty, When asked about furniture i was told that it’s a ‘luxury’ flat and furniture will be very good and similar to the picture they put on the website from the Showhome. But when I got the keys, the furniture was almost ‘cheapest possible’ one can buy and not only that it’s still missing few things. When I complained them about it they say you should speak to landlord. Which is completely unfair as first they told me to move in and furniture will soon be completed. Also, it’s not a maintenance matter but I was told a lie by the agent. I feel cheated. No ethics at all ! Unfair and Unjust !!

Puneet · 2 February 2019

★★★★★ 5/5

Google

Thank you Louis, the branch manager, he has been a saving grace in selling my property, which took 16 months to complete due to incompetent solicitors. He keep his eyes on the ball, moving things forwards consistently. Worth his weight in gold. Out of all local agents, 8 in total who came to view my property, he came trumps, he knew what he was doing and I knew that I could trust him straight away.

Clement · 24 February 2020

★★★★★ 5/5

Google

I cannot thank Peter Lott enough. From start to finish he was always on the end of the phone and did everything we could ask for in the sale and purchase of our new home. We had a few problems along the way, both with our buyers solicitor and our vendor who kept changing her mind. I would always recommend century 21 for both sale and purchase.

Terri · 24 February 2021

★★★★★ 1/5

Facebook

I was supposed to meet the agent yesterday as I fixed an appointment the day before. He never showed up and he didn't send any cancellation email. He didn't contact me and, on top of that, he either disconnected the phone or blocked my call. This is a clear example of a non professional team who doesn't care for their customers. Seriousness and competence are by far the worst ever experienced. I am happy not to consider any of the housing opportunities of this agency. Stay away from this, not recommended at all!

Matteo · 18 September 2019

★★★★★ 5/5

Google

Hi, this has been the second property let by Century 21 within five years and we have very pleased not only with the properties which we have rented which have been immaculate but we have been very pleased about the services provided by Century 21. The Maidstone letting agents are welcoming, professional, with expertise, have never encountered any difficulties with deposit / rent or anything similar. The current property is fabulous and suitable for all my family needs. Friendly and professional services provided, they are extremly prompt in dealing with any issues related with the property if these were to occur, we would recommend Century 21 to anyone who is seriously interested in renting. Thank you Century 21 Maidstone

Andrei · 28 July 2019

★★★★★ 5/5

Google

Peter was amazing and helped me to sell my flat very quickly. I put it on the market in August and completed 1st week in November. If there was any issues he would call me and keep me updated. Very polite and professional and made what is usually a very stressful time very pleasant for me. Thank you so much Peter x

Leanne · 28 July 2019

★★★★★ 5/5

Google

After much difficulty during which Century 21 fully supported me my flat was finally sold. The quality was in the buyers that they introduced consistently over a long period of time. Peter Lott is a very helpful likeable individual with whom i will be more than happy to do business with in the future and recommend to others.

David · 28 July 2019

★★★★★ 5/5

Facebook

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Georgette · 16 October 2022

★★★★★ 5/5

Google

Came into the office with a vague idea of the type of property i was looking for. Katie was able to find me an array of properties that where both in my price range and suited my needs. I have now found my new home! Highly recommended.

Abi · 28 July 2019

★★★★★ 5/5

Facebook

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Ishaku · 1 August 2022

★★★★★ 5/5

Google

I have my rent with Century21 for about 7 years and I am absolutely amazed with their service . They are very helpful every time I have had to report a repair of fault. The Century21 team are spot on and prompt to answering all my concerns and calls over these years. Keep up the great work doing a amazing job!

Mrs · 28 July 2019

★★★★★ 5/5

Facebook

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Rougui · 10 December 2022

★★★★★ 5/5

Google

We have been renting out our property for 18 months now and have found everyone at Century 21 to be professional and helpful. If there are any problems with the property they let us know immediately and arrange quotes/maintenance without problems. Our tenants have been very good and we are very satisfied with the service we receive.

D · 28 July 2019

★★★★★ 1/5

Google

Disgusting Agency !!! If u want Lots problems , good choice !! Do not react on your call , email. from there is something wrong, then when I wanted to move created a list for which they told me to pay !! Around £4000 and for those who fault I informed !! !! disgusting service !!!

Adam · 28 July 2019

★★★★★ 1/5

Google

This is absolutely the worst agency I've ever dealt with! Ignorats!!! They don't respond to any emails, they ignore phone calls saying someone will contact you but noone never will get back to you. Completely unprofessional, rude staff. You ask for help or you need something to be done in rented apartments they're saying it's going to be sorted straight away and then NOTHING happens! Nothing. I swear they're the worst in town. I've met other agencies and it was a pleasure to experience totally different service.

Liwia · 9 February 2021

★★★★★ 5/5

Google

Thank you to Paula who made buying our first house a smooth & easy transaction. From viewing to moving in Paula has been helpful every step of the way, even on her days off!

Tracey · 10 July 2020

★★★★★ 1/5

Google

I had called the office on 4 separate occasions, as I was very interested in letting a property they had listed. I was told on all occasions I will be emailed with all details requested and I heard nothing. The last lady I spoke to was very rude and told me there was nothing they could email to me and all of the details are on rightmove. (This was incorrect). To top it off, I spoke to 1 gent who was very nice and accommodating, however when a viewing was finally arranged, they sent hm to the property with a key that doesn't work. Such a headache and constant chasing. Stear clear!

Motivational · 28 August 2019

★★★★★ 1/5

Google

I recently emailed Century 21 about a property I was keen to rent which was The Old Telephone Exchange in Merstham. I received no reply to my email so called them to enquire a couple of days later. I was told I wouldn’t be able to view it as “Chris wasn’t planning on being in the area anytime soon.” Surely your job as an estate agent is to attend a property to facilitate viewings. Instead I viewed a different property in the area that same day and signed a contract for it. I was in a position to move in within a week. I’ve noticed that this property has been listed for a while and now I realise why. If you are the landlord I suggest you find a new agent...

Josh · 28 July 2019

★★★★★ 5/5

Google

We rented from Century 21 for 20 months before buying our own home. They were great the whole way through & responded to any issues quickly & efficiently. We received our deposit back in full. The whole team is polite, friendly & helpful, we'd recommend them to anyone.

Jane · 28 July 2019

★★★★★ 5/5

Google

I have to say, I am extremely sceptical of Letting Agents as I have had very mixed experience in the past, however, Century21 Maidstone have been very good. I recieved contracts in good time before I moved in, the staff were friendly and polite. When my tenancy ended, I received my deposit back in good time, and only a small and I think fairly reasonable amount was deducted. Other issues were ironed out within a reasonable timeframe. I have been pleasantly suprised. Well done.

Matt · 28 July 2019