Century 21 reviews

★★★★★ 5/5

Google

I recently rented a property through Cameron Agency in the Leytonstone area, and I was very pleased with the overall experience. The process was smooth, efficient, and handled with professionalism from start to finish. All steps, from the initial inquiry to the final paperwork, were managed promptly and with clear communication throughout. Kamran and Mary I worked with was not only professional but also approachable and attentive. They were receptive to my questions, responded in a timely manner, and ensured I had all the necessary information at each stage of the process. I felt supported and well-informed the entire time. What I appreciated most was the balance between efficiency and personalized service. Everything was done quickly, but without ever feeling rushed. It was clear that the team values both their clients’ time and their comfort. I would confidently recommend Cameron Agency to anyone looking to rent in the area and would be happy to work with them again in the future.

Jooollene · 23 June 2025

★★★★★ 1/5

Google

Unfortunately, this is not very reliable for several reasons. After using this real estate for a few years and even with some problems in the property. After leaving the house for 4 years waiting for them to remove me from the contract, they didn't do it. Given this, it is for several times getting in touch and solving this situation they did not do it cordially. Emails that are not even answered, calls with yes and no. It is unfortunate because professionalism in any area is very important as well as the responsibility of tenant and agency (since the landlord gives the agency responsibility) and regrettable to have to make this comment because respect is following the law is something they do not do. Remembering that at the time of covid the government imitated a statement about tenant vs landlord in which the rents were paid in full and as an example I always did it in full because I didn't think it was right. Honestly, they have to review the owner who works and deals with the good tenants, not to disassemble the deceased is a lack of professionalism. In addition, after leaving the house they still try to accuse of leaving the house in a miserable state in which this did not even happen because from the beginning (private photos from the delivery of the key to the end of the contract). I don't recommend using this agency because it's not reliable

Tiago · 1 April 2026

★★★★★ 1/5

Google

avoid like a plague, if you a landlord do not use them at any cost. They work in partnership with rouge sub renters from Romania. They will not care about your problems as soon as they get their money from you. You have been warned. Our story: We have had our newly refurbished property rented via them for one year. We explicitly requested for a single family and no sub renters for our property. They Offered us a Romanian family who they knew for many years and vowed for them to be tidy family of 5 persons. after we just 1 month when i am back to the house to check how is everything going on found out that two of the room already have added bunk beds also complete strangers in the house who i did not see before. when I called to the agency to report that it was a massive sub renting issue going on at our property I have been assured that they will get in touch with Romanian family and assure that all bunk beds will be removed asap. They told me that they gave tenants 48 hours to comply. One week later when I checked on the property I saw those bunk beds still there with no signs of changes. I called Century21 agency and spoke with Nas person who was dealing with our property and requested for contract termination with tenants. He told me that he will get back to me as soon as possible. However after waiting for a week nothing have been heard from them. Called again told me the person Nas is out of office for a month will get in touch when he is back. Waited another month no reply. Called again been told that Nas is out of the office and leave message. Left message to with I did not get reply till today. Called again and again for weeks. Went to the office personally but never got to meet Nas ever again. They have completely ignored our requests for contract cancellation. We have then notified our tenants directly of the contract termination and been told by tenants that they will ignore my request and will only comply to agency. at the end of the 10th month of contract we sent notification that we will not extend the contract to agency to which we have not received any reply. After two weeks of notice I went to the property to check if tenants are aware of the contract termination. They were not! By the way I was speaking with complete strangers at my property that i did not rent the property to. The 11th and 12th month rent was never paid and tenants left the property after 11th month. Tenants stole half of the new furniture including beds and left the property very very dirty. Agency did not bother to do the check out as their excuse is tenants left early therefore they cannot do it which is complete BS. So there you have it. If you want to work with them then do so at your own risk.

Tomas · 23 March 2017

★★★★★ 5/5

Google

cannot recomend Faisal at century 21 high enough. I was illegally evicted from my house and given 10 days to move. Faisal found a flat within my price range and gave us a viewing within 20 minutes of walking through the door. He negotiated a lower rent to suit us better and gave us daily updates on the process. I felt like I was being genuinely looked after the whole time. Faisal is an honest man.

Tom · 23 March 2016

★★★★★ 1/5

Google

Abysmal service. Answered the phone like it was his home phone “hello…?” Had to ask twice if this was the estate agent. Then also for a name of the person I was speaking to. Told it was Kamran. Well, all I can say is Kam’s attitude STINKS. He doesn’t want to listen to complaints, probably because it requires him to actually do something for a change. He hung up the phone on me in the end. Such a wonderfully professional example of estate agent these days. Wouldn’t touch this “company” with a barge pole, I’d heard rumours about them but hate to judge until I’ve had my own experience. Well let me tell you - they are as rubbish as people say! Disgusting service skills Kamran. Unfortunately Google won’t let you leave a ZERO star review. That’s what my true rating is.

Michelle · 30 March 2024

★★★★★ 1/5

Google

Abysmal service. Answered the phone like it was his home phone “hello…?” Had to ask twice if this was the estate agent. Then also for a name of the person I was speaking to. Told it was Kamran. Well, all I can say is Kam’s attitude STINKS. He doesn’t want to listen to complaints, probably because it requires him to actually do something for a change. He hung up the phone on me in the end. Such a wonderfully professional example of estate agent these days. Wouldn’t touch this “company” with a barge pole, I’d heard rumours about them but hate to judge until I’ve had my own experience. Well let me tell you - they are as rubbish as people say! Disgusting service skills Kamran. Unfortunately Google won’t let you leave a ZERO star review. That’s what my true rating is.

Michelle · 22 December 2023

★★★★★ 1/5

Google

Abysmal service. Answered the phone like it was his home phone “hello…?” Had to ask twice if this was the estate agent. Then also for a name of the person I was speaking to. Told it was Kamran. Well, all I can say is Kam’s attitude STINKS. He doesn’t want to listen to complaints, probably because it requires him to actually do something for a change. He hung up the phone on me in the end. Such a wonderfully professional example of estate agent these days. Wouldn’t touch this “company” with a barge pole, I’d heard rumours about them but hate to judge until I’ve had my own experience. Well let me tell you - they are as rubbish as people say! Disgusting service skills Kamran. Unfortunately Google won’t let you leave a ZERO star review. That’s what my true rating is.

Michelle · 24 November 2023

★★★★★ 5/5

Google

Great company! Professional from start to finish. Smooth process. Week and a half from viewing to move in. My agent Hamza was amazing! Very responsive and easy going. Other people in the office also friendly. Over all made me feel comfortable and welcomed. I definitely recommend!PositiveProfessionalism

Violabednarek · 20 June 2022

★★★★★ 5/5

Google

Great company! Professional from start to finish. Smooth process. Week and a half from viewing to move in. My agent Hamza was amazing! Very responsive and easy going. Other people in the office also friendly. Over all made me feel comfortable and welcomed. I definitely recommend!

Wioleta · 23 March 2022

★★★★★ 1/5

Google

Cameron is not a good person. Say something and do something. Not recommended.

Nasir · 30 March 2024

★★★★★ 5/5

Google

The best agency that ever happened to me. Very polite and nice staff. A big thank you to Malik who managed to find the ideal home for us. He is always courteous and reachable at any time. I recommend this agency to everyone!

Simona · 23 March 2020

★★★★★ 5/5

Google

the best agency ever . good staff there . well done you . thanks for your help.thanks Malik. Me and my wife ,Cristina Giosanu ,are leaving in 74 Capworth street and we thank to Malik helping us to move in a lovely flat.All the team there is good .They are the best on the market.They are very prompt and decided.Very serious people.The lanlord is the same.WELL DONE YOU.We greet you from 74 Capworth Street.E107HA

Giosanu · 23 March 2020

★★★★★ 1/5

Google

Do not use this estate agent, expect you to be psychic, and landed changed his mind after being accepted and when asking for move date they cancel. Very difficult to get through as they don answer calls or emails.

Jamy · 23 September 2025

★★★★★ 1/5

Google

These people are absolute thieves and criminal charges should be made against them. Back when me and my friend were in university and looking for a place, they showed us a property and the owner seemed like a normal lady. Turned out to be religious Christian nut who refused to let my friend's boyfriend visit for any length of time and generally had extremely suffocating rules and an aggressive daughter and son-in-law who were physically threatening. This agency made us sign a lease agreement for a property with no separate entrance, which should legally have been a tenancy agreement, therefore, while it appeared we had rights on paper, in fact there was NO protection for us under common law. Tenancies simply afford tenants fewer rights than lessees. When we moved in and found this out, we went back to them to get our deposit back and cancel our agreement. They refused to do so until we signed an agreement stating we wouldn't press charges against them (obviously they had realised their mistake and didn't want to get sued, so basically held our deposit as 'ransom' in order to protect themselves - I'm pretty sure this is illegal, but we were scared young women in our 2nd year of uni and not native to London) and they would retain their exorbitant fees! Not a month later did I get a call from a woman who worked at their office asking us to help her in testifying against the disgusting men who worked there because of the abuse she had suffered there. Apparently they destroyed evidence of everything and she couldn't build her case, plus was frightened as we were. DO NOT GIVE THESE DISGUSTING MEN YOUR BUSINESS!!!

Mavra · 28 July 2019

★★★★★ 1/5

Google

These people are absolute thieves and criminal charges should be made against them. Back when me and my friend were in university and looking for a place, they showed us a property and the owner seemed like a normal lady. Turned out to be religious Christian nut who refused to let my friend's boyfriend visit for any length of time and generally had extremely suffocating rules and an aggressive daughter and son-in-law who were physically threatening. This agency made us sign a lease agreement for a property with no separate entrance, which should legally have been a tenancy agreement, therefore, while it appeared we had rights on paper, in fact there was NO protection for us under common law. Tenancies simply afford tenants fewer rights than lessees. When we moved in and found this out, we went back to them to get our deposit back and cancel our agreement. They refused to do so until we signed an agreement stating we wouldn't press charges against them (obviously they had realised their mistake and didn't want to get sued, so basically held our deposit as 'ransom' in order to protect themselves - I'm pretty sure this is illegal, but we were scared young women in our 2nd year of uni and not native to London) and they would retain their exorbitant fees! Not a month later did I get a call from a woman who worked at their office asking us to help her in testifying against the disgusting men who worked there because of the abuse she had suffered there. Apparently they destroyed evidence of everything and she couldn't build her case, plus was frightened as we were. DO NOT GIVE THESE DISGUSTING MEN YOUR BUSINESS!!!

Mavra · 23 March 2019

★★★★★ 1/5

Google

It was a horrible company to deal with. They are a bunch of liars, incompetent and will use and abuse you in any way they can ! They have a very difficult time keeping up with obligations and exploit their clients from the use of their rules and regulations. They are money hungry and do not know the meaning of loyalty and trust which is why they do not know how to maintain general levels of humanity. The only thing worthy to them is ££££s ! DO NOT GO TO THEM !!!!

Muqadas · 23 March 2016

★★★★★ 5/5

Google

I have been renting with these guys for 2 years. They helped me find a property when I was desperate and needed to find a place within days. Thanks to Faisal for finding me a property ;) I recently left the property and my deposit was paid back without headache. Thanks for a great service from start to end ;)

Fraser · 23 March 2018

★★★★★ 5/5

Google

Thank you very much for helping as to found a lovely place. Especially Malik he is very helpful man. I recommend this agency.

Gore · 8 November 2019

★★★★★ 5/5

Google

Fantastic customer service provided throughout my property search journey. Thank you to Hanna and Malik for all your guidance and advice.

Caroline · 23 March 2020

★★★★★ 5/5

Google

Provided a good service overall. Kamran is the guy to speak to in the office - he helped me a lot.

DGN · 23 March 2020

★★★★★ 5/5

Google

Cameron and his team at Century 21 have been managing my property for a while now and I'm pleased. I'll continue to keep this property managed with them. As I expand my portfolio, I'll continue giving them my properties to manage. They are quick to respond, easy to contact and straight with me.

Sky · 23 March 2018

★★★★★ 5/5

Google

Had a great experience & very happy for the services. Special thanks to Malik who helped us to get the property at right time. He is an amazing person who dealed any problem with care & sincerely.. really appreciate it 👍👍👍 I,d recommende this agency 👍👌👍 Thank you

Shanjida · 23 March 2020

★★★★★ 5/5

Google

Hello, some days ago century 21 helped us to find a property that we were thinking about. Special thanks to Malik the agent who did for us as quick as possible and for very good conditions. Thanks a lot, we can recommend this agency for sure!!!

Diana · 23 March 2020

★★★★★ 5/5

Google

This property agency and the agents who works there are amazing. They are always ready to help, they are so responsible and they really respect their costumers. If you need to move your house contact with them, very good and quick service!

Kiril · 23 March 2022